Crisis Management Plan

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Crisis Management Plan

managementstudyguide.com/crisis-management-plan.htm

Crisis refers to a sequence of unwanted events leading to major disturbances and uncertainty at the
workplace.

Crisis is an unexpected event which not only causes harm to the organization but also triggers a feeling
of fear and insecurity amongst the individuals.

Organizations must be prepared well to face inevitable threats and come out of tough times without
much difficulty. Individuals must immediately jump into action; the moment crisis is being detected at the
workplace.

What is a Crisis Management Plan ?


Individuals need to adopt a step by step approach during critical situations. Planning is essential. Getting
hyper does not solve any problem, instead makes the situation worse. It is a crime to take impulsive and
hasty decisions during crisis. It is essential to think rationally and devise strategies which would work
best during emergency situations. Complaining and cribbing lead you nowhere.

Crisis Management Plan refers to a detailed plan which describes the various actions which
need to be taken during critical situations or crisis.

Any plan prepared by superiors, members of crisis management team and related employees to help
organization overcome crisis in the best possible way is called crisis management plan.

Why Crisis Management Plan ?


Crisis management plan helps the employees to adopt a focused approach during emergency
situations.
Crisis management Plan elaborates the actions to be taken by the management as well as the
employees to save organization’s reputation and standing in the industry. It gives a detailed
overview of the roles and responsibilities of employees during crisis.
Individuals representing the crisis management team formulate crisis management plan to reduce
the after effects of crisis at the workplace.
Crisis Management Plan helps the managers and superiors to take quick and relevant actions
as per the situation.
Crisis Management plan protects an organization from inevitable threats and also makes its
future secure.
Such plans reduce instability and uncertainty amongst the employees and help them
concentrate on their work.

Characteristics of Crisis Management Plan

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Crisis Management Plan should be made in the presence of all executives. Every member of crisis
management team should have a say in the plan. It is important for each one to give his / her
valuable inputs and suggestions.
Crisis Management Plan should take into account all identified problem areas and suggest a
possible solution for all of them to help the organization come out of crisis as soon as possible.
Make sure the plans are realistic and solve the purpose of saving organization’s reputation and
name.

How to make a crisis management plan ?


Identify the problem areas and various factors which led to crisis at the workplace.
Discuss issues and areas of concern amongst yourselves on an open forum for everyone to
share their opinion.
Make sure you have accurate information. Don’t depend on guess works and assumptions. Double
check your information before submitting the final plan.
Crisis Management Plan should not only focus on ways to overcome crisis but also on making the
processes foolproof to avoid emergency situations in future.

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Authorship/Referencing - About the Author(s)

The article is Written By “Prachi Juneja” and Reviewed By Management Study Guide
Content Team. MSG Content Team comprises experienced Faculty Member, Professionals and
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