To Contact Us Visit WWW - Workandincome.govt - Nz/contact
To Contact Us Visit WWW - Workandincome.govt - Nz/contact
To Contact Us Visit WWW - Workandincome.govt - Nz/contact
Repayment
When your
How we (regular
Your need Supplier Amount payment
pay amount you
expires
pay back)
Payment
Food Supplier Group $60.00 17/11/2020 N/A
Card
* If the repayment is N/A, this means you don't have to pay the money back.
When you pay using your payment card, choose ‘cheque’ for the account type.
The PIN number is the last four numbers on your payment card. It will only work at
the supplier/s above and you can’t use it at an ATM machine. You need to use it within
seven days.
We’ve now helped you with money to meet urgent costs three or more times over the
past year. This means you need to show us you’re doing what you can to increase your
income, reduce your costs or improve your budgeting. When we talked, you agreed to:
Talk with us
Please call us on 0800 559 009 if any of your information is incorrect, you don’t think
we have this decision right or you don’t understand it. We’re here to help.
You also have the right to ask us to review this decision formally. You can use the
form on our website or you can write to us. You need to do this within three months.
If it’s after that, please get in touch anyway. If you have a good reason why you
couldn’t ask us earlier, we may still be able to review the decision for you. Visit
workandincome.govt.nz/rights for more information.
Everyone’s situation is different so we’re always happy to talk things through with you.
Paul Jermy
Manager Contact Centre Services
176747
General information for Work and Income clients
You can also call us on 0800 559 009 from 7am Some changes that may affect your payments
to 6pm Monday to Friday and 8am to 1pm on include, if:
Saturdays. You will be asked to say what you are • your work situation changes
calling about. When calling, be ready to give your • you start or end a relationship
client number from the front of this letter, so we
• you leave New Zealand for any amount of
can find your details and help you faster.
time
Making an appointment to see us • a child comes into or leaves your care
You can make an appointment with us by logging • you start or stop any study
into MyMSD at www.my.msd.govt.nz, or by • you receive money you haven't declared
calling us on 0800 559 009. When calling, be before from any source
ready to give your client number from the front of • you receive other help that changes you
this letter. When asked what you're calling about, situation.
please say 'appointment'.
We also need to know if you change your
You may bring a support person any time you address, phone number, bank account, your
meet with us. name or the name of a child in your care.
It's easy to register for MyMSD. Just follow the An application for review needs to be made
prompts on our website. If you don't have access within three months of the decision. You can
to the internet, talk to us. use the forms on our website or write to us by
letter, email or fax. If you can't do this within three
months, please talk to us. If you have a good
reason for the delay, your review may still be
considered.
www.workandincome.govt.nz
www.seniors.msd.govt.nz
General Enquiries NZ Superannuation Community Services Employers Service Express Deaf Fax Number
0800 559 009 0800 552 002 Card 0800 778 008 0800 333 030 0800 621 621
0800 999 999