Organizational Behavior (5007) : Allama Iqbal Open University, Islamabad (Department of Business Administration)

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Final: 5-3-2021

ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD


(Department of Business Administration)

ORGANIZATIONAL BEHAVIOR (5007)


LEVEL: MSc ADMINISTRATIVE SCIEINCES

CHECKLIST

SEMESTER: SPRING, 2021

This packet comprises the following material:


1. Textbook
2.Course Outline
3.Assignment No. 1 and 2
4.Assignment Forms (2 sets)

In this packet, if you find anything missing out of the above-mentioned material,
please contact at the address given below:

The Mailing Officer


Mailing Section, Block-28
Allama Iqbal Open University
H-8, ISLAMABAD
Ph: 051-9057611-12

S. A. Rahat
Course Coordinator
ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Department of Business Administration)
WARNING
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING
THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD
OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2. SUBMITTING ASSIGNMENT(S) BORROWED OR STOLEN FROM
OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN
“AIOU PLAGIARISM POLICY”.
Course: Organizational Behavior (5007) Semester: Spring, 2021
Level: M. Sc. Administrative Sciences Total Marks: 100
Pass Marks: 50
GUIDELINES FOR ASSIGNMENT No. 1 & 2:
You should look upon the assignments as a test of knowledge, management skills, and
communication skills. When you write an assignment answer, you are indicating your
knowledge to the teacher:
 Your level of understanding of the subject;
 How clearly you think?
 How well you can reflect on your knowledge & experience?
 How well you can use your knowledge in solving problems, explaining situations,
and describing organizations and management?
 How professional you are, and how much care and attention you give to what you do?
To answer a question effectively, address the question directly, bring important related
issues into the discussion, refer to sources, and indicate how principles from the course
materials apply. You must also be able to identify important problems and implications
arising from the answer.

For citing references, writing bibliographies, and formatting the assignment, APA format
should be followed.
ASSIGNMENT No. 1
(Units: 1–5)
Note: Attempt all questions.
Q. 1 What are the two major forms of workforce diversity? Also discuss the key
biographical characteristics and how are they relevant to organizational behavior?
(20)

Q. 2 How do organizations manage diversity effectively? (20)

Q. 3 Are emotions rational? What functions do they serve? What are the sources of
emotions and moods? (20)

Q. 4 What are values, why are they important and what is the difference between
terminal and instrumental values? (20)

Q. 5 What are the three key elements of motivation? Throw light on some early theories
of motivation? How applicable are they today? (20)

2
ASSIGNMENT No. 2
Total Marks: 100
Pass Marks: 50
This assignment is a research-oriented activity. You are required to obtain information
from a business/commercial organization and prepare a report of about 1000 words on
the topic allotted to you to be submitted to your teacher for evaluation.
You are required to select one of the following topics according to the last digit of your
roll number. For example, if your roll number is P-3427180 then you will select topic # 0
(the last digit): -
Topics:
0) Leadership
1) Job satisfaction
2) Emotions
3) Goal-setting
4) Job design
5) Downsizing
6) Personality
7) Organizational justice
8) Organizational change
9) Decentralization

GUIDELINES FOR ASSIGNMENT # 2:


 1.5 line spacing
 Use headers and subheads throughout all sections
 Organization of ideas
 Writing skills (spelling, grammar, punctuation)
 Professionalism (readability and general appearance)
 Do more than repeat the text
 Express a point of view and defend it.

The report should follow the following format:


1) Title page
2) Acknowledgements
3) An abstract (one page summary of the paper)
4) Table of contents
5) Introduction to the topic (brief history & significance of topic assigned)
6) Practical study of the organization (with respect to the topic)
7) Data collection methods
8) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the
topic assigned
9) Conclusion (one page brief covering important aspects of your report)
10) Recommendations (specific recommendations relevant to topic assigned)
11) References (as per APA format)
12) Annexes (if any)

3
WORKSHOPS
The workshop presentations provide you opportunity to express your communication
skills, knowledge & understanding of concepts learned during practical study assigned in
assignment # 2.

You should use transparencies and any other material for effective presentation. The
transparencies are not the presentation, but only a tool; the presentation is the
combination of the transparencies and your speech. Workshop presentation
transparencies should only be in typed format.

The transparencies should follow the following format:


1) Title page
2) An abstract (one page summary of the paper)
3) Introduction to the topic (brief history & significance of topic assigned)
4) Practical study of the organization (with respect to the topic)
5) Data collection methods
6) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the
topic assigned
7) Conclusion (one page brief covering important aspects of your report)
8) Recommendations (specific recommendations relevant to topic assigned)

GUIDELINES FOR WORKSHOP PRESENTATION:


 Make eye contact and react to the audience. Don't read from the transparencies or
from report, and don't look too much at the transparencies (occasional glances are
acceptable to help in recalling the topic to cover).
 A 15-minute presentation can be practiced several times in advance, so do that until
you are confident enough. Some people also use a mirror when rehearsing as a
substitute for an audience.

Note: Prepare assignments as per these guidelines and it may be re-evaluated by the
quality assurance cell, Department of Business Administration, AIOU, Islamabad at any
time.

4
ORGANIZATIONAL BEHAVIOR
COURSE OUTLINE (5007)
Unit 1 Overview of Organizational Behavior
1.1 Organizational Behavior: Theoretical Framework
1.1.1 Defining Organizational Behavior
1.1.2 Historical Background for Modern Organizational Behavior
1.1.3 Challenges Faced by Management
1.1.4 Organizational Behavior Model
1.2 Emerging Organizations
1.2.1 Role of Information Technology
1.2.2 Total Quality Management
1.2.3 Learning Organizations

Unit 2 Micro Perspective of OB–I


2.1 Meaning and Significance of Perception
2.2 Individual Perceptual Process
2.2.1 Perceptual Selectivity
2.2.2 Perceptual Organization
2.2.3 Social Perception
2.3 Impression Management
2.4 Personality and Attitudes
2.4.1 Meaning of Personality
2.4.2 Development of Personality and Socialization
2.4.3 Nature and Dimensions of Attitudes
2.4.4 Job Satisfaction and Organizational Commitment

Unit 3 Micro Perspective of OB–II


3.1 Motivation: Needs, Content and Processes
3.1.1 Meaning of Motivation
3.1.2 Types of Motives
3.1.3 Theories of Motivation
3.1.3.1 Content Theories of Work Motivation
3.1.3.2 Process Theories of Work Motivation
3.1.3.3 Contemporary Theories of Work Motivation
3.2 Motivating Performance through Job Design and Goal Setting
3.3 Learning: Processes, Reward System, and Behavioral Management
3.3.1 Theoretical Processes of Learning
3.3.2 Principles of Learning: Reinforcement and Punishment
3.3.3 Organizational Reward Systems
3.3.4 Behavioral Management

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Unit 4 The Dynamics of OB–I
4.1 Group Dynamics and Teams
4.1.1 Nature of Groups
4.1.2 Dynamics of Informal Groups
4.1.3 Dynamics of Formal Work Groups
4.1.4 Teams in Modern Workplace
4.2 Types of Conflict
4.2.1 Intra-Individual Conflict
4.2.2 Interpersonal Conflict
4.2.3 Intergroup Behavior and Conflict
4.2.4 Organizational Conflict
4.3 Negotiation Skills

Unit 5 The Dynamics of OB–II


5.1 Occupational Stress
5.1.1 Meaning of Stress
5.1.2 Dynamics of Stress
5.1.3 Effects of Occupational Stress
5.1.4 Stress Management
5.2 Power and Politics
5.2.1 Meaning and Types of Power
5.2.2 Distinctions Between Power, Authority and Influence
5.2.3 Meaning and Nature of Organizational Politics
5.2.4 Political Implications of Power

Unit 6 Leadership
6.1 Defining Leadership and Its Styles
6.2 Background and Classic Studies on Leadership
6.3 Established Theories of Leadership
6.4 Emerging Theoretical Frameworks for Leadership
6.5 Roles and Activities of Leadership
6.6 Leadership Skills

Unit 7 A Macro Perspective of OB–I


7.1 Communication Technology and Interpersonal Processes
7.2 Interactive Communication in Organizations
7.2.1 Decision Making
7.2.2 Nature of Decision Making
7.2.3 Behavioral Decision Making
7.2.4 Behavioral Oriented Decision-Making Techniques
7.2.5 Creativity and Group Decision Making

6
Unit 8 A Macro Perspective of OB–II
8.1 Organizational Theory and Design
8.1.1 Classical Organization Theory and Design
8.1.2 Modification of Bureaucratic Structuring
8.1.3 Modern Organization Theory
8.1.4 Modern Organization Design
8.2 Organizational Culture
8.2.1 Nature of Organizational Culture
8.2.2 Creating and Maintaining a Culture

Unit 9: Horizons for Organizational Behavior


9.1 International Organizational Behavior
9.1.1 Impact of Culture on International Organizational Behavior
9.1.2 Communication in an International Environment
9.1.3 Motivation across Cultures
9.1.4 Managerial Leadership across Culture
9.2 Organizational Change and Development
9.2.1 Changes Facing Organizations
9.2.2 Organizational Development Approaches and Techniques
9.2.3 Future of Organizational Behavior

Recommended Books:
Robbins, S. P. (2009).Organizational Behaviour (10th ed.). Hoboken New Jersey: John
Wiley & Sons Inc.

Luthen, F. (2006).Organizational Behaviour. Mc Graw- Hill

Griffin, R. W., & Moorhead, G. (2011). Organizational Behaviour (10 th ed.). Canada:
Nelson Education Ltd.

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