DMR Conventional Series SIP Phone Gateway Application Notes R3.0
DMR Conventional Series SIP Phone Gateway Application Notes R3.0
DMR Conventional Series SIP Phone Gateway Application Notes R3.0
Date: 02-2015
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Revision History
Version Release Date Description
7. FAQ ....................................................................................................................................................35
SIP Phone_Application Notes Overview
1. Overview
1.1 Definition
SIP (Session Initiation Protocol) Phone Gateway to Simultaneous Calls is a feature complied with and
based on SIP protocol standard. This feature takes the repeater as a carrier to realize the real-time
communications between the Radio and telephones such as PSTN phones, VoIP phones and mobile
phones. Radio indicates terminals which can initiate and receive calls, including portable radio and
mobile radio. Here we take portable radio for examples.
SIP is a standard protocol defined by IETF (Internet Engineering Task Force). It is mainly used to set up,
terminate and modify interactive user sessions which include multimedia elements such as video, voice,
instant messaging, online game and virtual reality. Due to its openness and flexibility, SIP protocol is
now widely used in VoIP phones (IP phones) with the development of the Internet. SIP Phone Gateway
to Simultaneous Calls feature can realize the real-time communications between radios and VoIP
phones, PSTN phones and mobile phones.
SIP Phone Gateway to Simultaneous Calls feature has the following highlights:
1.2 Principle
The repeaters register the private call contacts and group call contacts to the IPPBX device, and then
communicate with other telephone devices via the IPPBX device to realize the real-time communications
between radios and telephone devices.
1.2.1 Registering
After connected with the SIP phone network, the repeater will register the phone call contacts with the
IPPBX device upon power-on. Afterwards, the radios can communicate with telephone devices.
Phone call contacts indicate private contacts and group contacts which can communicate with telephone
devices.
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Overview SIP Phone_Application Notes
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SIP Phone_Application Notes Overview
In one SIP phone network, multiple repeaters can be connected to the telephone network
simultaneously. The communication volume depends on the IPPBX and network configurations.
Moreover, multiple IPPBX can form a larger SIP phone network via cascade. IPPBX can also connect to
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Overview SIP Phone_Application Notes
the PSTN phone via the telephone interface and connect to the VoIP phone via the Ethernet, thus you
can add the VoIP phone in the SIP phone network to build a larger telephone network. In such case, the
radios, PSTN phones, VoIP phones and mobile phones can communicate with each other via the
telephone network.
1.4 Restriction
The repeater complies with the protocol “SIP/2.0(RFC 3261)”.
In the IP Multi-site Connect system, it is not advised to enable SIP feature in the dispatcher or any
repeater connecting with a third-party device, so as to avoid heavy load of the repeater.
This feature is available for conventional series radios and repeaters on digital channel only.
This feature is available for portable radios and mobile radios with display only.
The parameter Telephone Interconnection Enable must be checked via CPS for the repeater to
support phone call service. Please refer to 4.3.1 Repeater Setting for detailed configuration.
Only after the channel of the radio is related to Phone System, the radio will be able to initiate phone
calls, that is, the parameter Phone System of the channel cannot be set to None. If the firmware
version of the radio is lower than R6.5, the channel parameter TX Admit must be set to Always
Allow, otherwise, the radio will not be able to respond to the phone request. Please refer to 4.3.2
Radio Setting for detailed configuration.
In the IP Multi-site Connect system, if the parameter Third Party Connect Mode of a repeater is set
to Normal (CPS configuration path: Conventional -> General Setting -> Network -> Application
Programming Interface), then only one repeater in the system can have the Telephone
Interconnection Enable feature enabled, otherwise the communications may be terminated
abnormally. If the parameter Third Party Connect Mode is set to Selective, all repeaters in the
system must enable this feature. If the firmware version of the repeater is R6.0 or R6.5, it is
recommended to set Third Party Connect Mode to Normal. From firmware version R7.0 and above,
when using the SIP phone feature, the Phone feature is used by the whole network by default and it
is not associated to Third Party Connect Mode. That is to say, only one repeater in IP interconnect
system is enabled with Phone feature, all the radios in the system will communicate with telephone
system via this repeater.
In the SIP phone network, the phone gate ID, radio ID and repeater ID must be unique from each
other.
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SIP Phone_Application Notes Overview
1.5 Version
The SIP Phone Gateway to Simultaneous Calls feature is supported in repeaters and radios with
firmware version of R6.0 and above. Please upgrade the firmware version of repeaters and radios to
R6.0 and above for proper operation.
From R6.5 and above, the registration method of SIP Phone extension number is changed from RRS
service registration of R6.0 to registration via repeater.
The Dial-up Mapping feature is supported in repeaters and radios with firmware version of R7.0 and
above. Please upgrade the firmware version of repeaters and radios to R7.0 and above for proper
operation.
For more upgrade instructions on SIP Phone Gateway to Simultaneous Calls feature, please refer to
the corresponding Release Notes.
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Application Requirements SIP Phone_Application Notes
2. Application Requirements
2.1 Device Requirements
2.1.1 Radio and Telephone Device
Radio
Generally, DMR/PDT conventional series radios operate as the calling party in the phone network,
including PD78X, MD78X and X1p series. Here takes DMR PD78X for example.
Repeater
In SIP phone system, the repeaters serve as the gateway between the radio network and Ethernet.
Generally, DMR repeaters (such as RD98X) are employed. Here we take RD98X for example.
Telephone Device
Include Ethernet exchange, optical fiber exchange, and phone call exchange. Please consult the
supplier for detailed information.
Router Device
Include firewall, NAT and router (such as CISCO 1841). Please consult the supplier for detailed
information.
IPPBX Device
IPPBX Device is a private IP exchange with built-in router and firewall. It provides data exchange
services for different physical interfaces to realize the logical abstraction of the physical interfaces.
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SIP Phone_Application Notes Reference
3. Reference
N/A
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Connection and Configuration SIP Phone_Application Notes
CPS
The dealer can configure the radio and repeater via Customer Programming Software (CPS).
The CPS version must be R7.0 or above. You can consult your local dealer for more information on CPS.
For better configuration, please refer to the help file of CPS for details.
SIP extension: Sets the SIP phone extension number of the call contacts such as PSTN phone
contacts, mobile phone contacts, VoIP phone contacts, radio private call contact, radio group call
contact.
Caution
For dialing rules of radio private contacts/ group contacts configured in SIP extension, please see
Phone Call Configuration.
The radio private contacts/ group contacts in the Phone Call List (See Phone Call Configuration) of
the repeater must be added to the SIP extension; otherwise, the phone call cannot be established
successfully.
SIP extension password: Sets the code for SIP extension to access IPPBX. It corresponds to the
“Phone Gateway ID” under the phone configuration interface of repeater (CPS Configuration Path:
Conventional -> Phone -> Phone System -> Phone System N -> Phone Gateway ID). Each radio is
considered to be an extension. The repeater serves as the agent of the radio and registers with the
IPPBX.
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SIP Phone_Application Notes Connection and Configuration
Caution
In one telephone system, the SIP passwords of all SIP extensions registered with IPPBX via the
repeater must be the same, otherwise the contacts cannot be registered properly.
IP address of Local Area Network (LAN): The repeater connects to the IPPBX device via this IP
address. This parameter is corresponding to the Telephone Gateway IP parameter of the repeater
(CPS Configuration Path: Conventional -> Phone -> Phone System -> Phone System N -> Telephone
Gateway IP). When connecting to the IPPBX via LAN port, the IP address of the IPPBX must be set
properly (UCM Configuration Path: Settings -> Network Settings -> Basic Settings -> LAN); When
connecting to the IPPBX via WAN port, you can acquire the IP address of the IPPBX from the LCD
display of the IPPBX.
Keep-alive: It is recommended that the Keep-alive parameter of IPPBX devices should be disabled to
improve the stability of the link.
Here we take Grandstream UCM 6102 for example. In the following example, only the parameters which
must be configured will be described. For more parameter details, please refer to the corresponding
configuration guide of Grandstream.
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Connection and Configuration SIP Phone_Application Notes
The value of Extension must be consistent with the Called Number in 6.1Radio Called
Number; otherwise, the call will fail to be established. Moreover, the value of Extension cannot
be out of the extension number range. The extension number range can be viewed and
modified in General screen (path: PBX->Internal Options-> General -> Extension Preference ->
User Extension).
Step 3 In the UCM screen, go to “PBX->Basic/Call Routes ->Analog Trunks->Create New Analog
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SIP Phone_Application Notes Connection and Configuration
Caution: If you need to connect to PBX via telephone lines, you must create an analog
trunk via this procedure. If not, you can skip this procedure.
In this screen below, select the Channels per actual needs and enter the analog trunk name in
Trunk Name.
Step 4 In the UCM screen, go to “PBX->Basic/Call Routes ->VoIP Trunks->Create SIP/IAX Trunks”
to create a VoIP trunk.
Caution: If you need to connect to PBX via network cable, you must create a VoIP trunk
via this procedure. If not, you can skip this procedure.
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Connection and Configuration SIP Phone_Application Notes
Enter the IP address of upper level PBX in Host Name and enter a valid extension number
assigned by this PBX (for example, 2126). Leave the Password blank.
Please configure the Pattern according to the digits of the extension number. Generally, the
extension number has four digits, thus, the Pattern can be set to “_XXXX”. If you need to make
a call to the mobile phone, you need to supplement the Pattern of mobile phone number (for
example, _XXXXXXXXXXX).
Select the created analog trunk or VoIP trunk in the Use Trunk.
Enter 0 in Strip, which allows you to make a phone call directly.
Caution: If you need to connect to PBX via telephone lines as well as network cable, you
must create two outbound rules, which are used for analog trunk and VoIP trunk respectively.
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SIP Phone_Application Notes Connection and Configuration
Step 6 In the UCM screen, go to “PBX->Call Features->IVR->Create New IVR” to create an IVR.
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Connection and Configuration SIP Phone_Application Notes
Step 7 In the UCM screen, go to “PBX->Basic/Call Routes ->Inbound Routes->Create New Inbound
Select the created analog trunk or VoIP trunk in the Trunks and select the created IVR in
Default Destination.
Caution: If you need to connect to PBX via telephone lines as well as network cable, you
must create two inbound rules, which are used for analog trunk and VoIP trunk respectively.
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SIP Phone_Application Notes Connection and Configuration
Path: Conventional -> Phone -> Phone System -> Phone System N. See Figure 4-1.
Parameters: See the parameters in Figure 4-1.
Caution: The Connect Code and Disconnect Code must be different; otherwise, the repeater
cannot access the phone system properly.
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Connection and Configuration SIP Phone_Application Notes
Telephone
Sets whether to enable or disable the Telephone
Interconnection Method: Check
Interconnection Enable feature.
Enable
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SIP Phone_Application Notes Connection and Configuration
Radio Voice
Service Slot1
Sets the port which the repeater uses when
Port Method: Manual input
transferring telephone voice services in Slot 1 or 2.
Radio Voice Range: 1024-65535
Make sure the port number is unique and even.
Service Slot2
Port
ID the phone gate ID, radio ID and repeater ID must be Range: 1-16776943
unique from each other.
Sets the time in which the repeater will wait for ACK
from the telephone device after the radio user
initiates a SIP phone call via the repeater. If the
repeater cannot receive ACK from the telephone
device before the time expires, the call
Wait PBX ACK establishment fails. Method: Manual input
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Connection and Configuration SIP Phone_Application Notes
With this feature enabled, the phone user will hear a Method: Manual input
TOT Phone
beep when the radio user release the PTT during a Range: Infinite, 1-255
Time call.
minutes
Description: Sets the Phone Call ID and the Slot ID which the repeater uses to forward the Phone Call.
Phone call contacts indicate private contacts and group contacts which can communicate with telephone
devices.
When configuring the phone call contacts, the phone ID must be unique; otherwise the phone ID cannot
be registered properly.
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SIP Phone_Application Notes Connection and Configuration
Note:
When “Keep-alive” option is enabled for IPPBX, it is recommended to keep the number of phone
call contacts capped at 32; when this option is disabled, the maximum number of phone call
contacts is recommended to be capped at 64.
After the SIP phone network is connected, the repeater will register the set Phone Call information
with the IPPBX device upon power-on. When the phone makes a call to the Phone Call ID, please
refer to 6.1 Radio Called Number for proper dial scheme; otherwise, the call cannot reach the called
radio.
The slot set here must be consistent with the current slot used by the radio. For example, if the slot
here is set to Slot 1 while the radio used Slot 2, the radio will not be able to receive the call. If the
slot of the radio is set to Pseudo Trunk, the slot here can be set to Slot 1 or Slot 2 and the radio still
can receive calls.
Priority Setting
Path: Conventional -> General Setting -> Accessories -> Priority Control. See Figure 4-3 and Figure 4-4.
Parameters: See the parameters in the orange circles in Figure 4-3 and Figure 4-4.
Description:
To ensure normal phone call service, it is recommended to enable Phone Priority option.
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Connection and Configuration SIP Phone_Application Notes
Figure 4-9 Priority Control for Repeater enabling Phone Call feature
If a repeater not enabling the Phone Call feature need phone call service, you must set Path Priority
to “Repeat Request” and set Repeat Request Priority to “Local Repeating”.
Figure 4-10 Priority Control for Repeater not enabling Phone Call feature
Path: Conventional -> Phone -> Phone System -> Phone System N. See Figure 4-5.
Caution: The Connect Code and Disconnect Code must be different; otherwise, the radio cannot
access the phone system properly.
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SIP Phone_Application Notes Connection and Configuration
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Connection and Configuration SIP Phone_Application Notes
Phone This parameter must be consistent with the Phone Method: Manual input
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SIP Phone_Application Notes Connection and Configuration
The radio user sends the Connect Code by holding Method: Manual input
down the PTT key. The repeater identifies phone call Range: 0-9 (whole
Number
answering status of the radio according to the number), A, B, C, D, *, #
(Connect
Connect Code. Note: A, B, C, D are not
Code)
This parameter must be consistent with the Number available for radio keypad
(Connect Code) of the repeater (See 4.3.1 Repeater inputting now.
Setting) for the repeater to identify phone call status
properly.
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Connection and Configuration SIP Phone_Application Notes
Sets the code for the radio reject to access or exit the
phone system.
The radio user sends the Disconnect Code by holding Method: Manual input
down the PTT key. The repeater identifies phone call Range: 0-9 (whole
Number
rejection or termination status of the radio according number), A, B, C, D, *, #
(Disconnect
to the Disconnect Code. Note: A, B, C, D are not
Code)
This parameter must be consistent with the Number available for radio keypad
(Connect Code) of the repeater (See 4.3.1 Repeater inputting now.
Setting) for the repeater to identify phone call status
properly.
Description: Radio user can view and make phone calls to the preset Phone Call Alias and
corresponding numbers via the radio menu. Please refer to the CPS help file for parameter description.
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SIP Phone_Application Notes Connection and Configuration
Channel Configuration
Path: Conventional -> Channel -> Digital Channel -> CH Dn. See Figure 4-7.
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Connection and Configuration SIP Phone_Application Notes
Parameters: Phone
Description: Sets whether to include Phone on the radio menu. Radio user can access the Phone menu
via the menu.
Accessing the Phone Menu: After configuration, the radio user can access the Phone menu via the
following methods: (here takes the digital channels of PD78X for example)
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SIP Phone_Application Notes Connection and Configuration
Caution: The radio user can access the Phone menu only when the Phone menu is checked
and Channel Phone System is configured.
2. In the Phone menu, you can view the Phone List or input a phone number via Manual Dial.
Note: Phone List saves private contacts preset via CPS. Please refer to Phone Call
Configuration.
Parameter: See the any parameter in the orange circles in Figure 4-9.
Description: After any of the following keys is programmed with DTMF Keypad feature, you can press
this key to enable or disable the DTMF Keypad feature. With the DTMF Keypad feature enabled, radio
users can input the phone number via the keypad in the home screen. Under such condition, the
Connect Code button and Disconnect Code button are valid.
Note: Radio users can also enable the DTMF Keypad feature by going to “Menu -> Phone ->
DTMF Keypad”.
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Connection and Configuration SIP Phone_Application Notes
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SIP Phone_Application Notes Connection and Configuration
IPPBX and PSTN phone are connected to each other via the telephone interfaces (FXO interface for
external public telephone network connection; FXS interface for internal telephone devices
connection) and transfer voice data via the telephone lines.
IPPBX and VoIP phone are connected to each other via the Ethernet interface.
Other devices are connected via Ethernet interface and transfer voice data via network cable.
Please refer to corresponding references or consult the device operators for detailed information of
different devices.
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Communication Procedure SIP Phone_Application Notes
5. Communication Procedure
5.1 Dialing Example
The radios make calls to the telephone devices by accessing the telephone network and use the dialing
rules specified by the telephone network. Thus, the call procedure of radios calling telephone devices is
the same as that of telephone devices calling each other. In such case, the radios can be considered as
telephone devices. When the radios and called telephone devices are within a same LAN, the calls
between them are internal calls. When the radios and called telephone devices are not within a same
LAN, the calls between them are trans-regional calls.
In such case,
If the radio user needs to call the internal telephone devices, he can input the extension number of
the called party and hold down the PTT key to initiate a call.
If the radio user needs to call the external telephone devices, he can add “0” affront of the external
called number and hold down the PTT key to initiate a call.
If the internal telephone user needs to call the internal radios, he can input the radio called number to
make a call directly (for Dial Scheme, please refer to 6.1 Radio Called Number).
If the external telephone user needs to call the internal radios, he can dial the phone number of
Company A first, and then input the called number following the instructions to make a call.
Caution: Radios can only make private call instead of group call to telephone devices. But the
telephone devices can make both private call and group call to the radios. Please keep the DTMF
Keypad mode enabled during calls for proper call operation.
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SIP Phone_Application Notes Communication Procedure
Precondition: Press the programmed DTMF Keypad key or go to “Menu -> Phone -> DTMF Keypad” to
enable the DTMF Keypad mode. The radio will display the DTMF Key icon in the home screen.
Step 1 Input the phone number (for Dial Scheme, please refer to 6.2 Phone Called Number) or select a
Input the phone number using the numeric keypad directly in the home screen
Go to “Menu -> Phone -> Manual Dial” and input the phone number
Go to “Menu -> Phone -> Phone List” and select a preset contact
Note: The radio supports two dialing methods: Buffer Dial and Live Dial. Here takes Buffer
Dialing for example.
Buffer Dial: Operates like the dialing on the mobile phone. The user inputs the complete phone
number string on the keypad, and then presses the PTT key to call.
Live Dial: The user inputs the complete phone number string on the keypad when holding down
the PTT key. The radio will make a call to the input number after certain duration (configurable via
CPS).
Step 2 Hold down the PTT key to initiate a phone call to the input number or preset contact.
Note: Here instructs the DTMF Buffer Dial method which is similar to mobile phone dialing.
Radio user can also employ the DTMF Live Dial method which is to hold down the PTT key and input
the phone number at the same time.
The called phone will give incoming call alerts. The phone users may be required to input
extension number or account and password during call establishment. Please input the
numbers via the DTMF keypad following the instructions.
Step 4 When the called party answers the call, the call is established successfully.
Step 5 Radio user can hold down the PTT key to talk.
During communication, the radio is operating in simplex mode, which indicates the radio cannot
transmit and receive at the same time. If a radio user holds down the PTT key to transmit
forcibly when the radio is receiving voice, the radio cannot receive the voice from the repeater.
Step 6 When the communication is done, radio user can press the Disconnect Code button and hold
down the PTT key to send the preset Disconnect Code. Then the ongoing phone call will be
terminated.
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Communication Procedure SIP Phone_Application Notes
Note:
If the Disconnect Code button is not programmed, the radio user will have to enter the Disconnect
Code via the numeric keypad manually and then hold down the PTT key to send it.
Radio user cannot terminate the ongoing phone call, but radio user can stop receiving the phone call
by switching to another channel.
Step 2 Input the radio called number (for Dial Scheme, please refer to 6.1 Radio Called Number) to
make a call to the radio.
Caution: The radio cannot receive phone calls when it is on analog channel.
Step 3 The telephone device waits the called radio to answer.
When the called radio receives a phone call, the radio user can listen to the call without any
operation.
When the called radio receives a private phone call, the radio user can do as follows:
Press the Connect Code button and hold down the PTT key to send the preset Connect
Code. Then the radio will answer the phone call.
Press the Disconnect Code button and hold down the PTT key to send the preset
Disconnect Code. Then the radio will reject to answer the phone call.
Step 4 When the radio answers the phone call, the phone call is established successfully. If the radio
rejects to answer the phone call, the phone call will not be established and it is terminated.
During communication, the telephone device operates in duplex mode which indicates the
device can transmit and receive at the same time like the calls between telephones.
Step 5 When the talk is over, the call initiator can end the call by hanging up.
Radio user can also terminate the ongoing private phone call by sending the Disconnect Code.
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SIP Phone_Application Notes Dial Scheme
6. Dial Scheme
6.1 Radio Called Number
When the telephone device makes a phone call to the radio, phone user inputs the Called Number using
the numeric keypad directly.
If Dial-up Mapping feature is not enabled, the dial scheme of the Called Number is as follows:
Sets the type of calls made to the radio, namely the “Call
Caution: The Radio Called Number must be consistent with the phone number configured on the
IPPBX device; otherwise the call may be made to a wrong called party.
If Dial-up Mapping feature is enabled, the dial scheme of the Called Number is as follows:
Sets the called number of the radio when the phone makes
a call to the radio, which is the Phone ID in phone contact
Phone ID 1-4294967295
list.
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Dial Scheme SIP Phone_Application Notes
For example, the Radio ID, Slot# and Call Type of Radio A is 3001, Slot1 and Private Call respectively.
If Dial-up Mapping feature is not enabled, you can only make a call to Radio A by dialing 113001.
If Dial-up Mapping feature is enabled, you can make a call to Radio A by dialing Phone ID. For
example, you can set the Phone ID of Radio A to extension number 23. Afterwards, you can dial 23
on the telephone to make a call to Radio A. If you need to keep the previous extension number
113001, you can set the Phone ID to 113001. When you use the telephone to make a call to Radio A,
the number will be the same as before.
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SIP Phone_Application Notes FAQ
7. FAQ
Q: When the telephone device makes a call to the radio, the radio gives no response, and the
telephone device gives alert such as “the number you dialed is unreachable, please check the
number and dial later”?
A: This situation may be caused by unsuccessful registration of the called radio. The inconsistency
between the repeater PBX Connect Code and SIP extension password set on IPPBX will cause
unsuccessful registration. Please make sure these two parameters are consistent.
Q: When the radio makes a call to the telephone device, the radio displays call end after dialing?
A: This situation may be caused by unsuccessful registration of the radio. See the answer above for
solutions.
Q: When receiving a call from the telephone device, the radio still rings after inputting the
Connect Code?
A: This situation may be caused by incorrect Connect Code. Make sure the Connect Code of the radio is
consistent with that of the repeater.
A: When receiving a private phone call, make sure the Disconnect Code of the radio is consistent with
that of the repeater; when receiving a phone call, the radio cannot terminate the phone call.
A: This situation may be caused by the following reasons: Network delay. When the delay is significant,
the communication between the repeater and IPPBX will be affected. Make sure the network is working
properly; Check if the value of the parameter Digital DTMF Tx Gain is larger than 4.
Q: When the telephone device makes a call to the radio and hangs up before the radio answers,
the telephone device still rings one more time?
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FAQ SIP Phone_Application Notes
A: This situation may be caused by IPPBX detection. When the telephone device hangs up in a short
time or too quickly, IPPBX detection may be inaccurate. Generally, hanging up the telephone device
again can solve this issue.
Q: When the telephone device makes a phone call, the radio can receive voice signal from the
telephone device but the telephone device cannot receive voice signal from the radio?
A: This situation may be caused by setting the Third Party Connect Mode of the repeater to Selective. In
this mode, the repeater will not repeat the voice signal to the telephone device, therefore the telephone
device cannot receive voice signal from the radio.
Q:In the SIP phone network, each repeater connects with each other via the IP multi-site connect.
When a radio makes a phone call to the telephone device, the radio cannot terminate the phone
call?
A: This situation may be caused by improper configuration of the home repeater of the radio. If the home
repeater of a radio does not support the Phone feature, the radio can make a phone call using other
repeaters with the Phone feature via the IP multi-site connect. In this case, the Repeat Request Priority
of the home repeater must be set to “Local Repeating”. CPS configuration path: Edit -> Conventional ->
General Setting -> Accessories -> Priority Control -> Repeat Request Priority.
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