Lenovo Ideapad 305: User Guide

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Lenovo

ideapad 305
User Guide

Read the safety notices and important tips in the


included manuals before using your computer.

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Notes
• Before using the product, be sure to read Lenovo Safety and General
Information Guide first.

• The latest electronic compliance and environmental information are


available from the Lenovo compliance information Web sites.
- To view compliance information go to:
http://www.lenovo.com/compliance
- To download environmental information go to:
http://www.lenovo.com/ecodeclaration

• Some instructions in this guide may assume that you are using
Windows® 7 or Windows® 8.1. If you are using other Windows
operating systems, some operations may be slightly different. If you are
using other operating systems, some operations may not apply to you.

• The features described in this guide are common to most models.


Some features might not be available on your computer and/or your
computer might include features that are not described in this user
guide.

• The illustrations used in this manual are for the Lenovo ideapad 305-15IHW
unless otherwise stated.
• The illustrations in this manual may differ from the actual product.
Please refer to the actual product.

Regulatory Notice
• For details, refer to Guides & Manuals at http://support.lenovo.com.

First Edition (February 2015)


© Copyright Lenovo 2015.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.

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Lenovo
User Guide
Instructions and technical information in this manual are applicable to the following
Lenovo notebook computers unless otherwise stated.

Model name MT
ideapad 305-15IHW 80NH
ideapad 305-15IBD 80NJ
ideapad 305-15IBY 80NK
ideapad 305-15ABM 80NL

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Contents

Chapter 1. Getting to know your computer ..........................................1


Top view....................................................................................................................... 1
Left-side view .............................................................................................................. 5
Right-side view............................................................................................................ 9
Front view .................................................................................................................. 10
Bottom view............................................................................................................... 12
Chapter 2. Learning the basics ............................................................13
Configuring the operating system for the first time ............................................ 13
Putting the computer to sleep or shutting it down.............................................. 13
Connecting to a wireless network .......................................................................... 16
Help and support ...................................................................................................... 17
Operating system interfaces (for the Windows 8.1 operating system) ............. 18
Charms and the charms bar (for the Windows 8.1 operating system).............. 19
Chapter 3. Lenovo OneKey Recovery system....................................21
Chapter 4. Troubleshooting .................................................................23
Frequently asked questions ..................................................................................... 23
Troubleshooting ........................................................................................................ 26
Appendix A. CRU instructions .............................................................30
Replacing the battery pack ...................................................................................... 31
Replacing the hard disk drive ................................................................................. 32
Replacing the memory ............................................................................................. 35
Replacing the optical drive ...................................................................................... 38
Replacing the keyboard............................................................................................ 39
Trademarks ............................................................................................42

i
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Chapter 1. Getting to know your computer

Top view ------------------------------------------------------------------------------------------------------------------------

2 1

Note:

• The dashed areas indicate parts that are invisible from the outside.
• The illustrations may differ from the actual product. Please refer to the actual product.

Attention:
• Do not open the display panel beyond 130 degrees. When closing the display panel,
be careful not to leave pens or any other objects in between the display panel and the
keyboard. Otherwise, the display panel can be damaged.

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Chapter 1. Getting to know your computer

a Integrated camera Used for video communication or taking photos.


(on select models)
b
i Built-in microphone Used for video conferencing, voice narration, or
(on select models) audio recording.
c Wireless antennas Connects to a wireless adapter to receive and send
(on select models) wireless radio signals.
d Display Provides visual output.
e Speakers Provides audio output.
f Power button Press this button to turn on the computer.
g Fingerprint reader Registers fingerprints that can be used as
(on select models) passwords to secure your computer.
h Touchpad Performs the same respective functions as a
conventional mouse.
Slide your fingertip on the touch pad in the
direction you wish to move the cursor.
i Touchpad buttons Performs the functions of the left and right buttons
as those of the left and right buttons on a
conventional mouse.

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Chapter 1. Getting to know your computer

 Using the keyboard


Your computer has a numeric keypad, hotkeys, and function keys
incorporated in its standard keyboard.
Numeric keypad
The keyboard has a separate numeric keypad. To enable or disable the
keypad, press the Numeric Lock key (Num Lock).

Home End PgUp PgDn


Insert PrtSc Delete
Pause Break ScrLk SysRq

Fn

Note: The numeric lock indicator is on when the numeric keypad is enabled.

Hotkeys
You can access certain system settings quickly by pressing the appropriate
hotkeys.
Mutes/unmutes the sound. Enables/disables Airplane
: : mode.

: Decreases the volume level. : Switches the active program.


Increases the volume level. Turns the LCD screen backlight
: : on/off.

Closes the currently active Projects to a connected display.


: window. :

Refreshes the desktop or the Decreases display brightness.


: currently active window. :

: Enables/disables the touchpad. : Increases display brightness.


Note: If you change the HotKey Mode from Enabled to Disabled in the BIOS setup utility,
you need to press the Fn key in combination with the appropriate hotkey.

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Chapter 1. Getting to know your computer

Function key combinations


To use the function key combinations, press the Fn key a , then press one of
the function keys b .
2

Home End PgUp PgDn


Insert PrtSc Delete
Pause Break ScrLk SysRq

1 Fn

The following is a brief introduction to the function key combinations.

Fn + Home: Activate the pause function.

Fn + End: Activate the break function.

Fn + PgUp: Enable/disable the scroll lock.

Fn + PgDn: Activate the system request.

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Chapter 1. Getting to know your computer

Left-side view -----------------------------------------------------------------------------------------------------------

1 3 4 5 6 7

1 2 3 4 5 6 7

a AC power adapter jack Connects the AC power adapter.


b Lenovo OneLink When the AC power adapter is connected to the AC
connector power adapter jack, it provides power to the
(on select models) computer and charges the battery. When a
supported ThinkPad OneLink Dock is connected to
the Lenovo OneLink connector, it can not only
extend the computer capabilities, but also provide
AC power to the computer and charge the battery.

To use the Lenovo OneLink connector, you need to


remove the connector cover from the Lenovo
OneLink connector first.
Note: Ensure that you keep the connector cover. Reattach it to the Lenovo OneLink
connector when you are not using the Lenovo OneLink connector.

c Ventilation slots Dissipates internal heat.


Attention:
• Make sure that none of the ventilation slots are blocked or else overheating of the
computer may occur.

d VGA port Connects to external display devices.

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Chapter 1. Getting to know your computer

e RJ-45 port Connects the computer to an Ethernet network.


Danger:
• To avoid the risk of electrical shock, do not connect a telephone cable to the Ethernet
port. You can only connect an Ethernet cable to this port.

f HDMI port Connects to devices with HDMI input such as a TV


or a display.
g USB 3.0 ports or USB Connect to USB devices. For details, see
2.0 ports “Connecting USB devices” on page 7.
Note: The USB 3.0 connector is compatible with USB 1.1, 2.0, and 3.0.

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Chapter 1. Getting to know your computer

 Connecting USB devices


You can connect a USB device to your computer by inserting its USB plug
(Type A) into the USB port on your computer.

The first time you plug a USB device into a USB port on your computer,
Windows automatically installs a driver for that device. After the driver is
installed, you can disconnect and reconnect the device without performing
any additional steps.
Note: Typically, Windows detects a newly connected device after connecting it and then
installs the driver automatically. However, some devices might require you to install
the driver before connecting. Check the documentation provided by the manufacturer
of the device before connecting.

Before disconnecting a USB storage device, make sure your computer has
finished using the device to transfer the data. Click the Safely Remove
Hardware and Eject Media icon in the notification area of the Windows
desktop screen to remove the device before disconnecting.
Note:
• If your USB device uses a power cord, connect the device to a power source before
connecting it. Otherwise, the device may not be recognized.
• When the computer is in sleep mode, you can only use the keyboard instead of the mouse
to wake up the computer.

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Chapter 1. Getting to know your computer

 Connecting to a wired network


Wired connections are a reliable and safe way to connect the computer to the
Internet.
Cable Cable Internet services use a cable modem connected to
the residential cable TV line.
DSL DSL is a family of related technologies that bring high
speed network access to homes and small businesses
over ordinary telephone lines.

Hardware connections:

Cables DSL

TV cable Telephone line

Splitter * * Splitter *
*
Cable modem * DSL modem *

* *

* Not supplied.

Note: The above diagrams are for reference only. Actual connections method may vary.

Software configuration
Consult your Internet Service Provider (ISP) for details about how to
configure your computer.

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Right-side view -------------------------------------------------------------------------------------------------------

1 2 3 5 4

a Combo audio jack Connects to a headset.

Note:
• The combo audio jack does not support conventional microphones.
• The recording function might not be supported if third-party headphones or headsets
are connected due to different industry standards.

b USB port Connects to USB devices. For details, see “Connecting


USB devices” on page 7.
c Novo button When the computer is off, press this button to start
the Lenovo OneKey Recovery system, or to startup
normally, or the BIOS setup utility, or to enter the boot
menu.
d Kensington lock slot Attach a security lock (not supplied) here to help
protect your computer from theft and unauthorized
use.
You can attach a security lock to your computer to
help prevent it from being removed without your
permission. For details on installing the security lock,
please refer to the instructions shipped with the
security lock that you have purchased.
Note:
• Before purchasing any security product, verify that it is compatible with this type of
security keyhole.
• You are responsible for evaluating, selecting, and implementing the locking devices and
security features. Lenovo offers no comment, judgment, or warranty regarding the
function, quality, or performance of locking devices and security features.
e Optical drive Reads/Burns an optical discs.
(on select models)

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Front view -------------------------------------------------------------------------------------------------------------------

2 1

a System status indicators For details, see “System status indicators” on


page 10.
b Memory card slot Accepts memory cards (not supplied). For
details, see “Using memory cards (not
supplied)” on page 11.

 System status indicators


The system status indicators show the current status of your computer.

Power and battery status indicator


• Green: The battery has a charge between 20% and 100% and the AC
adapter is not connected to the computer, or the battery has a charge
between 80% and 100% and the AC power adapter is connected to the
computer.
• Blinking green: The battery has a charge between 20% and 80% and the
AC power adapter is connected to the computer or the computer is in sleep
mode.
• Amber: The battery has a charge between 5% and 20% and the AC adapter
is not connected to the computer.
• Blinking amber: The battery has a charge of 20% or less and the AC power
adapter is connected to the computer.
• Off: The battery is detached, or the battery has a charge of 5% or less and
the AC adapter is not connected to the computer, or the computer is
powered off or in hibernate mode.

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Chapter 1. Getting to know your computer

Hard disk drive indicator


When this indicator is on, the hard disk drive is reading or writing data.
Attention:
• When the indicator is on, do not put the computer into sleep mode or turn off the
computer.
• When the indicator is on, do not move the computer. Sudden physical shock might
cause hard disk drive errors.

 Using memory cards (not supplied)


Your computer supports the following types of memory card:
• Secure Digital (SD) card
• Secure Digital High Capacity (SDHC) card
• SD eXtended Capacity (SDXC) card
• MultiMediaCard (MMC)
Attention:
• Insert only one card in the slot at a time.
• This card reader does not support SDIO devices (Such as SDIO Bluetooth, and so on).

Inserting a memory card


Slide a memory card in until it clicks into place.
Note: If a dummy card is shipped with the computer, push the dummy card and remove it
before inserting a memory card.

Removing a memory card


1 Push the memory card in until you hear a click.
2 Gently pull the memory card out of the memory card slot.
Attention:
• Before removing a memory card, disable it through Safely Remove Hardware and
Eject Media to avoid data corruption.

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Bottom view ---------------------------------------------------------------------------------------------------------------

1 2 3

1 2

a Battery latch-manual Keeps the battery pack secured in place.


b Battery pack Provide the power for the computer.
c Battery latch-spring loaded Keeps the battery pack secured in place.
d Bottom slot cover The hard disk drive, memory module, and
mini-PCI Express Card are placed
underneath.

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Chapter 2. Learning the basics

Configuring the operating system for the first time ----------


You need to configure the operating system when it is first used. The
configuration process may include the procedures below:
• Accepting the end user license agreement
• Configuring the Internet connection
• Registering the operating system
• Creating a user account

Putting the computer to sleep or shutting it down -------------


When you have finished working with your computer, you can put it to sleep
or shut it down.

 Putting your computer to sleep


If you will be away from your computer for only a short time, put the
computer to sleep. When the computer is in sleep mode, you can quickly
wake it up to resume use, bypassing the startup process.
To put the computer to sleep, do one of the following:
• Close the display lid.
• Press the power button.
• Preform the following based on the operating system.
For the Windows 7 operating system:
Click Start Sleep.
For the Windows 8.1 operating system:
Open the charms bar, then select Settings Power Sleep.

Attention:
• Wait until the power and battery status indicator light starts blinking green
(indicating that the computer is in sleep mode) before you move your computer.
Moving your computer while the hard disk drive is spinning can damage the hard
disk, causing loss of data.

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Chapter 2. Learning the basics

To wake up the computer, do one of the following:


• Press the power button.
• Press the Fn key on the keyboard.

 Shutting down the computer


If you are not going to use your computer for a long time, shut it down.
To shut down your computer:
• For the Windows 7 operating system:
Click Start Shut down.
• For the Windows 8.1 operating system:
Open the charms bar and select Settings Power  Shut
down.

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• Right-click the Start button in the lower-left corner and select Shut down
or sign out  Shut down.

• On the Start screen, click and select Shut down.

Note: This operation depends on your BIOS settings. Please refer to the actual product.

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Chapter 2. Learning the basics

Connecting to a wireless network -------------------------------------------------------

 Enabling the wireless connection


To connect to a wireless network, do the following:
1 Ensure the airplane mode is turned off. If the airplane mode is turned on,
press the hotkey F7 ( ) to turn this mode off.
2 View the available wireless networks.
• For the Windows 7 operating system:
Click the wireless network connection status icon in the Windows
notification area. A list of available wireless networks will be displayed.
• For the Windows 8.1 operating system:
Open the charms bar and select Settings . A list of
available wireless networks will be displayed.
3 Click a network name in the list, and then click Connect.
Note: Some networks require a network security key or passphrase to connect.
To connect to one of those networks, ask the network administrator or the Internet
service provider (ISP) for the security key or passphrase.

 Software configuration
Consult your Internet Service Provider (ISP) and search the Windows Help
and Support Center for details on how to configure your computer.

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Chapter 2. Learning the basics

Help and support --------------------------------------------------------------------------------------------------


If you have questions about using the Windows operating system, refer to
Windows Help and Support. To access Windows Help and Support:
• For the Windows 7 operating system:
Click Start Help and Support.
• For the Windows 8.1 operating system:
- Open the charms bar and select Settings, and then select Help on the
Settings menu.
- Press the Windows key + Fn + F1 or Fn + F1.
You can read the Windows Help and Support file on your computer. You can
also get online help and support by clicking on one of the two links listed
under More to explore.
Note: Windows 8.1 also provides an app, Help + Tips. You can find it on the Start screen, to
learn more information on new features of Windows 8.1.

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Chapter 2. Learning the basics

Operating system interfaces (for the Windows 8.1


operating system) ------------------------------------------------------------------------------------------
Windows 8.1 comes with two main user interfaces: the Start screen and the
Windows desktop.
To switch from the Start screen to the Windows desktop, do one of the
following:
• Select the Desktop tile on the Start screen.
• Press the Windows key + D.
To switch from the desktop to the Start screen, do one of the following:
• Select Start from the charms bar.
• Press the Windows key .
• Move the cursor to the lower-left corner, and then select the Start screen
button.
Start screen Desktop

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Chapter 2. Learning the basics

Charms and the charms bar (for the Windows 8.1


operating system) ------------------------------------------------------------------------------------------
Charms are navigation buttons that let you access basic tasks quickly.
Charms include: Search, Share, Start, Devices, and Settings. The charms bar
is the menu that contains the charms. To display the charms bar, do one of
the following:
• Move the cursor to the upper-right or lower-right corner until the charms
bar is displayed.
• Press the Windows key + C.

Search charm
The Search charm is a powerful new way to find what you are looking for,
including settings, files, Web images, Web videos, etc.

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Chapter 2. Learning the basics

Share charm
The Share charm lets you send links, photos, and more to your friends and
social networks without leaving the app you are in.

Start charm
The Start charm is a fast way to go to the Start screen.

Devices charm
The Devices charm allows you to connect or send files to connected external
devices, including the devices to play, print, and project.

Settings charm
The Settings charm lets you perform basic tasks, such as setting the volume
or shutting down the computer. Also, you can get to the Control Panel
through the Settings charm when on the Desktop screen.

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Chapter 3. Lenovo OneKey Recovery system

The Lenovo OneKey Recovery system is software designed to back up and


restore your computer. You can use it to restore the system partition to its
original status in case of a system failure. You can also create user backups
for easy restoration as required.
Note:
• The OneKey Recovery system is not installed on some models. Please refer to the actual
product.
• If your computer is preinstalled with a GNU/Linux operating system, Onekey Recovery
system is not available.
• To utilize the features of the OneKey Recovery system, your hard disk already includes a
hidden partition by default to store the system image file and the OneKey Recovery system
program files. This default partition is hidden for security reasons, which explains why the
available disk space is less than the stated capacity.

 Backing up the system partition


You can back up the system partition to an image file. To back up the system
partition, do the following:
1 Click OneKey Recovery on the home screen to start the Lenovo One Key
Recovery system.
2 Click System Backup.
3 Select a back-up location and click Next to start the backup.
Note:
• You can choose a back-up location on the local hard disk drive or an external storage
device.
• The back-up process may take a while.
• The back-up process is only available when Windows can be started normally.

 Restoring
You can choose to restore the system partition to its original status or to a
previously created back-up point. To restore the system partition, do the
following:
1 Press the Novo button or click OneKey Recovery on the home screen to
start the Lenovo OneKey Recovery system.
2 Click System Recovery. The computer restarts to the recovery environment.

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3 Follow the on-screen instructions to restore the system partition to its


original status or to a previously created back-up point.
Note:
• The recovery process is irreversible. Make sure to back up any data you wish to save on the
system partition before starting the recovery process.
• The recovery process may take a while. Make sure to connect the AC power adapter to
your computer during the recovery process.
• The above instructions should be followed when Windows can be started normally.
• When the computer is in hibernation status, you can not start the Lenovo OneKey Recovery
system by pressing the Novo button for Windows 7 system.

If Windows cannot be started, follow the steps below to start the Lenovo
OneKey Recovery system:
1 Shut down the computer.
2 Press the Novo button. From the Novo Button Menu, select System
recovery and press Enter.

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Chapter 4. Troubleshooting

Frequently asked questions ----------------------------------------------------------------------


This section lists frequently asked questions by category.

 Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your
computer contains safety precautions for using your computer. Read and
follow all the precautions when using your computer.
Where can I find the hardware specifications for my computer?
You can find hardware specification for your computer from the printed
flyers which came with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see the Lenovo limited warranty flyer
that came with your computer.

 Drivers and preinstalled software


Where are the installation discs for Lenovo preinstalled software (desktop
software)?
Your computer did not come with installation discs for Lenovo preinstalled
software. If you need to reinstall preinstalled software, you can find the
installation program on the D partition of your hard disk. If you cannot
find the installation program there, download it from the Lenovo
consumer support Web site.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo
provides drivers for the hardware devices that you need on the D partition
of your hard disk. You can also download the latest device drivers from the
Lenovo consumer support Web site.

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Chapter 4. Troubleshooting

 Lenovo OneKey Recovery system


Where are the recovery discs?
Your computer did not come with recovery discs. Use the recovery system
if you need to restore the system to its factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the
following steps:
1 Close all open programs, and then restart the back-up process.
2 Check to see if the destination media is damaged. Select another path
and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is
critical data on the system partition, back it up before starting recovery.

 BIOS setup utility


What is the BIOS setup utility?
The BIOS setup utility is ROM-based software. It communicates basic
computer information and provides options for setting boot devices,
security, hardware mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1 Shut down the computer.
2 Press the Novo button and then select BIOS Setup.
How can I change the boot priority?
There are two boot priorities: UEFI First and Legacy First. To change the
boot priority, start the BIOS setup utility and set Boot Priority to UEFI First
or Legacy First in the Boot menu.

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When do I need to change the boot priority?


The default boot priorities are UEFI First. If you need to install a legacy
operating system (that is, an earlier version than that of your current
operating system) on your computer, you will need to change the boot
priority to Legacy First. The legacy operating system cannot be installed if
you do not change the boot priority.

 Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo Safety and General
Information Guide.

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Chapter 4. Troubleshooting

Troubleshooting ----------------------------------------------------------------------------------------------------

Display problems
When I turn on the • If the screen is blank, make sure that:
computer, nothing appears - The AC power adapter is connected to the
on the screen. computer, and the power cord is plugged into a
working electrical outlet.
- The computer power is on. Press the power button
again for confirmation.
- If you are using the AC power adapter or the
battery, and the battery status indicator is on, press
F12 ( ) to make the screen brighter.
• If these items are set correctly, and the screen
remains blank, have the computer serviced.
When I turn on the • Restore backed-up files to your Windows
computer, only a white environment or the entire contents of your hard disk
cursor appears on a blank to its original factory contents using the recovery
screen. system. If you still see only the cursor on the screen,
have the computer serviced.
My screen goes blank while • Your screen saver or power management might be
the computer is on. enabled. Do one of the following to exit from the
screen saver or to resume from sleep mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press F9 ( ) to confirm whether the backlight for
the LCD screen has been turned off.
- If the problem persists, follow the solution in the next
problem “The screen is unreadable or distorted.”
The screen is unreadable or • Make sure that:
distorted. - The display device driver is installed correctly.
- The screen resolution and color quality are set
correctly.
- The monitor type is correct.
Incorrect characters appear • Are the operating system or programs installed
on the screen. correctly? If they are installed and configured
correctly, have the computer serviced.

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Chapter 4. Troubleshooting

BIOS password problems


I forgot my password. • If you forget your user password, you must ask the
system administrator to reset your user password.
• If you forget your HDD password, a Lenovo
authorized servicer cannot reset your password or
recover data from the hard disk. You must take your
computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee
will be charged for parts and service.
• If you forget your Supervisor password, a Lenovo
authorized servicer cannot reset your password. You
must take your computer to a Lenovo authorized
servicer or a marketing representative to have the
system board replaced. Proof of purchase is
required, and a fee will be charged for parts and
service.
Sleep problems
The critical low-battery error • The battery power is getting low. Connect the AC
message appears, and the power adapter to the computer, or replace the
computer immediately turns battery with a fully charged one.
off.
The computer enters sleep • Make sure that:
mode immediately after - The battery is charged.
Power-on self-test (POST). - The operating temperature is within the acceptable
range. See “Chapter 2. Use and care Information”
in the Lenovo Safety and General Information Guide.
Note: If the battery is charged and the temperature is within an acceptable range, have the
computer serviced.
The computer does not • If your computer is in sleep mode, connect the AC
return from sleep mode, and power adapter to the computer and then press the
the computer does not work. Fn key or the power button.
• If the system still does not return from sleep mode,
stops responding, or cannot be turned off, reset the
computer. Unsaved data may be lost. To reset the
computer, press and hold the power button for 4
seconds or more.

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Chapter 4. Troubleshooting

Sound problems
No sound can be heard • Make sure that:
from the speakers even - The mute function is off.
when the volume is turned - The combo audio jack is not used.
up. - The speakers are selected as the playback device.
Battery problems
Your computer shuts down • Reset the battery gauge using Lenovo Energy
before the power and Management. If the problem persists, replace with a
battery status indicator new battery pack.
shows empty.
-or-
Your computer operates
after the power and battery
status indicator shows
empty.
The computer does not • The surge protector in the battery might be active.
operate with a fully charged Turn off the computer for one minute to reset the
battery. protector; then turn on the computer again.
Hard disk drive problem
The hard disk drive does not • In the Boot menu in the BIOS setup utility, make
work. sure that the hard disk drive is included in the EFI
list.

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Chapter 4. Troubleshooting

Other problems
Your computer does not • To turn off your computer, press and hold the power
respond. button for 4 seconds or more. If the computer still
does not respond, remove the battery pack and the
AC power adapter.
• Your computer might lock when it enters sleep
mode during a communication operation. Disable
the sleep timer when you are working on the
network.
The computer does not start • See the EFI list of the BIOS setup utility. Make sure
from a device you want. that the BIOS setup utility is set so that the computer
starts from the device you want.
• Also make sure that the device from which the
computer starts is enabled. Make sure that the
device is included in the EFI list in the BIOS setup
utility correctly.
• Press F12 when the Lenovo logo appears on the
screen while the computer is starting up to select the
device you want the computer starts from.
The connected external • Do not connect or disconnect any external device
device does not work. cables other than USB while the computer power is
on; otherwise, you might damage your computer.
• When using a high power consumption external
device such as an external USB optical disk drive,
use an external device power adapter. Otherwise,
the device might not be recognized, or system shut
down might result.

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Appendix A. CRU instructions

Customer Replaceable Units (CRUs) are parts that can be upgraded or


replaced by the customer. If a CRU is determined to be defective during the
warranty period, a replacement CRU will be provided to the customer.
Customers are responsible for installing the self-service CRUs for this
product. Customers also can install optional-service CRUs, which might
require some technical skills or tools, or request that a technician install the
optional-service CRU under the terms of the applicable warranty service
type for your country or region.
Notes:
• The illustrations used in this chapter are of the Lenovo ideapad 305-15IHW, unless
otherwise stated.
• The illustrations in this manual might differ from the actual product. Please refer to the
actual product.

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Appendix A. CRU instructions

Replacing the battery pack ----------------------------------------------------------------

Note:
• Use only the battery provided by Lenovo. Any other batteries could ignite or explode.
• Make sure the computer is turned off and all the cables disconnected from the computer
before you replace the battery pack.
• Make sure the computer display is closed to avoid being damaged.

To replace the battery pack, do the following:


1 Unlock the manual battery latch a . While holding the spring-loaded
battery latch in the unlocked position b , remove the battery pack in the
direction shown by the arrow c .

3 2

2 Install a fully charged battery pack.


3 Slide the manual battery latch to the locked position.

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Appendix A. CRU instructions

Replacing the hard disk drive --------------------------------------------------------


You can increase the storage capacity of your computer by replacing the hard
disk drive with one of greater capacity. You can purchase a new hard disk
drive from your reseller or Lenovo marketing representative.
Notes:
• Replace the hard disk drive only for upgrading or repair. The connectors and bay of the
hard disk drive were not designed for frequent changes or drive swapping.
• The preinstalled software are not included on an optional hard disk drive.
• Make sure the computer is turned off and all the cables disconnected from the computer
before you replace the hard disk drive.
• Make sure the computer display is closed to avoid being damaged.

Handling a hard disk drive


• Do not drop the drive or subject it to physical shock. Put the drive on a material,
such as soft cloth, that absorbs any physical shock.
• Do not apply pressure to the cover of the drive.
• Do not touch the connector of the drive.
The hard disk drive is very sensitive. Incorrect handling can cause damage
and permanent loss of data on the hard disk. Before removing the hard disk
drive, make a backup copy of all the information on the hard disk, and then
turn the computer off. Never remove the hard disk drive while the system is
operating or in sleep mode.

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Appendix A. CRU instructions

To replace the hard disk drive, do the following:


1 Remove the battery pack. For details, see “Replacing the battery pack” on
page 31.
2 Remove the screws a , and then remove the bottom slot cover b .

3 Remove the frame fixing screws c .

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4 Remove the hard disk drive by gently pulling it in the direction of the
arrow d .

5 Remove the screws and detach the metal frame from the hard disk drive.
6 Attach the metal frame to a new hard disk drive and tighten the screws.
7 Slide the new hard disk drive firmly into place, and then reinstall the
frame fixing screws to secure the drive.
8 Reinstall the bottom slot cover and tighten the screws.
9 Reinstall the battery pack. For details, see “Replacing the battery pack” on
page 31.

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Appendix A. CRU instructions

Replacing the memory -----------------------------------------------------------------------------


You can increase the amount of memory in your computer by installing
double data rate three synchronous dynamic random access memory (DDR3
SDRAM)-available as an option-in the memory slot of your computer. DDR3
SDRAM modules are available in various capacities.
Note:
• Use only the memory types supported by your computer. If you incorrectly install
optional memory, or install an unsupported memory type, a warning beep will sound
when you try to start the computer.
• Make sure the computer is turned off and all the cables disconnected from the computer
before you replace the memory.
• Make sure the computer display is closed to avoid being damaged.
• Two memory channels are supported. Both channels should have a memory of the same
size and rank. You should install the ram in Slot 1 if there is only ONE ram module.
(on select models)

To install a DDR3 SDRAM module, do the following:


1 Touch a metal table or a grounded metal object to reduce any static
electricity in your body, which could damage the DDR3 SDRAM. Do not
touch the contact edge of the DDR3 SDRAM module.
2 Remove the battery pack. For details, see “Replacing the battery pack” on
page 31.
3 Remove the screws a , and then remove the bottom slot cover b .

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Appendix A. CRU instructions

4 If two DDR3 SDRAM modules are already installed in the memory slot,
remove one of them to make room for the new one by pulling out on the
latches on both edges of the socket at the same time. Be sure to save the
old DDR3 SDRAM for future use.

1 1

5 Align the notch of the DDR3 SDRAM module with the protrusion of the
socket and gently insert the new module at a 30-45° angle.
6 Push the DDR3 SDRAM module down until the latches on both sides of
the socket lock into its position.

7 After aligning the attachment clips with their matching gaps, reinstall the
bottom slot cover.
8 Reinstall the battery pack. For details, see “Replacing the battery pack” on
page 31.

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Appendix A. CRU instructions

To make sure that the DDR3 SDRAM module is installed correctly, do as


follows:
1 Press the Novo button to open the Novo button menu.
2 Select the BIOS Setup. The System Memory item shows the total amount
of memory installed in your computer.

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Replacing the optical drive ----------------------------------------------------------------


To replace the optical drive, do the following:
Note:
• Make sure the computer is turned off and all the cables disconnected from the computer
before you replace the optical drive.
• Make sure the computer display is closed to avoid being damaged.

1 Remove the battery pack. For details, see “Replacing the battery pack” on
page 31.
2 Remove the screw a .
1

3 Gently pull the optical drive out from its cavity b .


2

4 Insert a new optical drive and tighten the screw to secure the drive.
5 Reinstall the battery pack. For details, see “Replacing the battery pack” on
page 31.
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Appendix A. CRU instructions

Replacing the keyboard ---------------------------------------------------------------------------------


To replace the keyboard, do the following:
Note:
• Make sure the computer is turned off and all the cables disconnected from the computer
before you replace the keyboard.
• Make sure the computer display is closed to avoid being damaged.

1 Remove the battery pack. For details, see “Replacing the battery pack” on
page 31.
2 Remove the screws a .
1
1 1

3 Turn the computer over and open the display panel.

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Appendix A. CRU instructions

4 Pull to unsnap the keyboard in the direction as shown by the arrows b c .

2 3

5 Lift up the keyboard d and detach the connector in the direction shown
by the arrows e f .

5
6

6 Reinstall the new keyboard and tighten the screws.


7 Reinstall the battery pack. For details, see “Replacing the battery pack” on
page 31.

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Appendix A. CRU instructions

The following table provides a list of CRUs for your computer, and informs
you of where to find replacement instructions.
Self-service CRUs
Safety, Warranty, and Setup Guide User Guide
AC power adapter ×
Power cord ×
Battery pack × ×
Memory ×

Optional-service CRUs
Safety, Warranty, and Setup Guide User Guide
Hard disk drive ×
Keyboard ×
Optical drive ×

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Trademarks

The following terms are trademarks or registered trademarks of Lenovo in


the United States, other countries, or both.

Lenovo
OneKey
VeriFace
ideapad

Microsoft and Windows are trademarks of Microsoft Corporation in the


United States, other countries, or both.

Other company, products, or service names may be trademarks or service


marks of others.

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en-US
Rev. RP01

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