Impacts of Advertisement On Concumer Buying Behavior of Grade 12 Students in San Nicolas National High School For The Sy 2019 2020
Impacts of Advertisement On Concumer Buying Behavior of Grade 12 Students in San Nicolas National High School For The Sy 2019 2020
Impacts of Advertisement On Concumer Buying Behavior of Grade 12 Students in San Nicolas National High School For The Sy 2019 2020
SUBMITTED BY:
Alvin Mamuad
SUBMITTED TO:
INTRODUCTION
Consumers are final end user of products. They keep the production cycle moving.
Consumers do play a vital role in the economic system of any nation, thus, any nation will face
crisis if consumers don’t have the effective demand for goods produced Consumers are known
to be rational with regard to their purchases, wanting to maximize their satisfaction when it
comes to consumer goods. Consumer buying behavior is mostly affected by some factors which
include culture, family and brand image. On the other hand, brand awareness also helps the
customer to buy a certain product. Advertising is usually a paid form of exposure or promotion
by some sponsor that reaches through various traditional media such as television, newspaper,
commercial radio advertisement, magazine mail, outdoor advertising or modern media such as
creating new advertisements. The use of advertisements has significantly increased in the
20th Century as industrialization expanded the supply of manufactured products. However, not
many businesses practiced advertising at the time. During the late 80s advertisements were
fairly limited to television, radio, billboards and newspapers. In the modern times, businesses
are leaning towards Digital Advertising. Companies are so focused in social media and mobile
advertisements that they may take over Television advertisement very soon.
Advertisement helps the company to create the awareness in their customers and
ingredients the advertisements shape the perception of the customers either in the positive or
in a negative way. People can perceive the quality of the products by gathering the information
which they usually get through advertisements. The perception of the quality, awareness of the
amount of investment while advertising their product so they keep their focus on these factors
This study critically evaluates the factors which shape the buying behavior and provides
the deep insights towards the role of advertisements shaping the consumer behavior.
Grade 12 students of San Nicolas National High School for the school year 2019-2020. Most
Theoretical Framework
Conceptual Framework
Consumer
Awareness
Consumer
Advertising Buying
Behavior
Consumer
Perception
consumer buying behavior. The advertisement has the direct impact on the consumer. It creates
the awareness in the consumer thus motivate them to buy the product. Along with that,
advertisement also build the positive or negative perception. The framework identifies the
impact of advertisements on customer awareness and perception which leads towards the
buying decision of the consumer. It tells the factors which can influence on the consumer
buying behavior and it helps keeping in mind the factors of awareness and perception which
will ultimately fulfill the needs of consumer and enhance their desire and motivate them to
Hypotheses
H3: Consumer awareness and consumer perception have impact on buying behavior
buying behavior of Grade 12 students in San Nicolas National High School for the school year
2019-2020. The findings of this study will play a vital role to the following:
Business Owners. The study will help the business owners to understand the consumer
behavior and to know the appropriate strategy to advertise their product in a best possible way.
Community. This study will portray what every business will do to attract more
customers.
Customers. ??????
Future Researchers. This study will serve as their reference for their future papers. It
will also serve as their guide to conduct their study and to be more knowledgeable about the
topic.
This study will cover 30 Grade 12 randomly selected students of San Nicolas National
High School for the school year 2019-2020. The extent will be based on the data obtained by
questionnaires to be distributed.
This study is limited to Grade 12 students of San Nicolas National High School for the
events.
information. It includes the collection of data from sense organs through to the interpretation
Local Literature
Advertising
The changes in media landscape also change the way consumers access information
about products and services. Television remains an essential part of Filipinos’ everyday lives,
which is why they rely on commercials for product information. These advertisements also
greatly affect the product preference of Filipino consumers. Respondents of the Nielsen Global
Consumer survey from the Philippines said that commercials increased their brand preference
(78%), as the image created by these commercials influenced their decision to buy said
products.
Celebrity endorsements also play an important role when it comes to influencing brand
preference. Companies use these spokespersons to deliver their advertising message and to
boost their brand image. Marketing studies have reported that famous people increase
One of the local companies that approached celebrities is Cherry Mobile. After
eventually getting them as stable endorsers, they have experienced a boost in sales of the
smartphones. The reason behind this, according to Julius Guevara, Colliers Philippines
associate director for advisory and research, is because Filipinos “are very conscious of
celebrities and they find affinity with the celebrity.” A celebrity’s appearance, popularity, and
relatability are the measures on how big the impact of their endorsement could influence a
ranked social media posting, 9% for active internet searching, 6% for internet advertisements,
and 4% for Internet forum or message board as key influencers. According to Stuart Jamieson,
Nielsen’s Managing Director in the Philippines, there is a “rising reliance” on social media
postings, active Internet searching, and Internet forum, wherein consumers can learn more
about the product, and read about the reviews of other consumers like them.
Nielsen said savvy marketers who are able to inject these in their product development
can count on Filipino consumers to be their ambassadors among their family and friends offline
or online. The Nielsen report on Global New Product Innovation revealed affordability as the
key driver of new product purchase for Filipino consumers, followed by convenience and
Foreign Literature
Entertainment
Entertainment has been one of the primary criteria for creating an advertisement.
ad is more likely to be remembered by consumers rather than a boring one. Therefore, it can
be said that entertainment increases the effectiveness of advertising. That is why many
companies are investing a lot of money to make advertisements that are humorous (Mandan,
satisfaction (Chang, 2014). This claim was tested by later empirical studies. For instance,
Duncan and Nelson (2011) conducted a research on how entertainment in advertisement affects
consumers. They analysed 157 responses towards advertising and found that entertaining
advertisements can influence consumers. It influences consumers into accepting and
consuming the product (Duncan & Nelson, 2011). In a similar way, Chang (2014) investigated
about entertaining advertisements and its influence on consumer satisfaction and leave impact
on their behavioral intentions. Based on his research on 152 participants, he found that
people may not be entertained by the same concept. Gulas and Weinberger in their book say
that a failed attempt to entertaining ads is a lost opportunity to connect with consumers. It may
even offend consumers and drive them away. They have exemplified this risk with a 1999
Super Bowl advertisement for ‘Just for Feet’. It showed a group of white men tracking a
barefoot, black Kenyan runner who was later drugged and forced against his will to wear a pair
of running shoes (p. 174). The advertisement was met with massive outrage (Gulas &
Weinberg, 2012).
Thrilling, full of suspense advertisements can also be counted as entertaining. One of the
biggest examples of all time is the Apple super bowl commercial “1984”. It left people
awestruck and it was immediately able to get attention of people. It was very effective in terms
of spreading news about a new era of computers. It also had a huge part in generating sales for
the company.
Harvard professor Teixeira has conducted an interesting study on this regard and wrote
a paper “Why, When and How much to entertain consumers in advertisements?” The study is
based on a facial tracking study (software used to track the facial emotions) in response to the
TVCs. This is a first of its kind study and is the latest (Teixeira, Picard & Kaliouby, 2013).
Teixeira found that entertainment plays both a co-operating and a conflicting role,
depending on its type (i.e., location in the ad). Entertainment that is associated with the brand
is co-operating, as it acts as a persuasion device both in the interest and purchase stages.
Entertainment that is not associated with the brand acts predominantly as an attraction device
at the interest stage, thus indirectly cooperating but also directly conflicting with the ultimate
The previous research as provided us with diverse information about the impact of
their attention and creating a lasting impression. However, in some cases the impact was
negative. In this research we will attempt to find out if these varied impressions about
Familiarity
service-related experiences that have been gathered by the consumer. These related experiences
include direct and indirect experiences such as exposure to advertisements, interactions with
salespersons, word of mouth contact, trial and consumption. Johnson and Russo (2011) viewed
familiarity as being tantamount with knowledge. Johnson & Kellaris (2011) have considered
experience and familiarity are closely intertwined. Following Alba and Hutchison’s (2016)
customers have had with a brand (Ballester, Navarro & Sicilia, 2012).
The effect of brand familiarity can be observed through a process called ‘Product-class
cues’. The product class or subcategory to which the brand belongs could serve as a cue in
many cases. A consumer may want a "fruit juice" to have with a meal. Research on
the strength of association between a category concept and members of the category.
Prototypically of a brand is known as a measure of how representative the brand is of its product
example" they consider the object of a category. Brands that are prototypical are more likely
to be recalled faster and more frequently. This leads to a higher probability of being included
Zajonc (2013) in a research has demonstrated that experience to a stimulus can enhance
associations. Basically, this stream of research has confirmed that affect is a linear function of
the logarithm of exposure frequency (Harrison, 2015). So, as exposure to a brand increases,
affective reactions to the brand become more favorable. It means the more a brand is exposed
through advertisements and campaigns, the more exposure it gets, which eventually leads to
Zajonc & Markus (2017) suggest that familiarity may lead to creation of positive
impression of a service or object. When confronted with a familiar service or brand, the
consumer may feel a glow of warmth and intimacy. Familiarity with the brand thus creates a
The previous researchers have all identified how familiarity towards a brand causes a
psychological change in the minds of the consumers. It is seen that familiarity mostly evokes
positive emotions about a brand on the consumer’s mind. This paper will attempt to find out
whether these changes in the psychology, eventually lead a consumer to purchase a product or
not.
Social Imaging
Through various types of advertisements, especially TVCs portray how a user of a certain
product is or should be. It sometimes shows the social class the user of a product belongs to,
2009 it was observed that one of most influential ideas spread by the media is society's
perception of beauty and attractiveness. The thin beautiful woman and the handsome muscular
men are seen everywhere. And as the influence of media increases, the pressure to hold on to
In 2008, the YWCA USA published a report, Beauty at Any Cost, which highlighted
the consequences of the beauty obsession on women and girls in America through media. This
feeling of insecurity and obsession is very much likely to trigger purchase of beauty products
(Britton, 2012).
The mass media is the most powerful way to spread these images that represent
sociocultural ideals (Tiggemann, 2014). Advertising promote social messages and life style by
illustrating the position of ideal consumer and stimulates consumer’s willingness to purchase.
Apart from the beauty industry, another great example of social image that is solely
created by advertisement is the brand “Rolex”. It is not necessarily the best product in the
market nor does it add a lot of usefulness to one’s life in this day of cell phones. But through
its careful ad placements they have gained the attraction of millions. They have targeted sports
and club members of the elite and portrayed them in their advertisements. They have identified
how the lifestyle of an ideal customer of their product is, where they live, where they hang out,
etc. In a way they have sent a subliminal message to the people that ‘Rolex’ is only for the rich
and sophisticated, it is what sets a person apart from the ordinary. Rolex is now more of a social
status rather than a time tracking device. As a result, a person who has suddenly become rich
would want to buy a Rolex just to have a sense of belonging in that ‘elite’ class.
Even the smart watch by Apple that offers a great functionality failed to compete with
“Apple may be the numerouno smart watch seller in the world and while it can revel in the fact
that it thwarts its wearable rivals such as Samsung, Sony and LG in this sphere, the Cupertino-
based company is still not a shine on Swiss watchmaker Rolex, which is synonymous with
luxury”.
Prior studies have shown that stereotyping and classification of a certain gender or group of
people has a huge impact on mass population. People feel pressurized to look a certain way to
get a feeling of belonging. This may have both positive and negative impact on the society. But
Spending
Advertising spending can have an effect in the buying behaviour of people in a sense
that the more money spent can be linked with the quality of advertisement and the frequency
is an important extrinsic cue signalling product quality (Milgrom & Roberts, 2010). Heavy
advertising spending shows that the firm is investing in the brand, which means the
organization has a huge investment and thus implies that they might have a better quality of
product. In addition, advertising spending levels are good indicators of not only high quality
Yoo, Donthu & Lee (2013) examined the impact of the marketing mix variables on
consumer behaviour. The approach focuses on the indirect effect of these determinants on
brand loyalty. Since advertising spending affects expectations of product or service quality in
consumer’s mind, its role should be indirectly linked to brand loyalty implying that rather than
the advertisement itself, it is how advertising affects customer perception of the firm that is
more critical in impacting consumer buying behaviour (Ha, Janda & Muthaly, 2011).
The earlier studies have concluded that when a huge sum is spent on advertisements
and other marketing campaigns consumers began to expect more from that particular brand. It
creates and illusion of better quality of product or service from that brand. In this study, we
will try to find out that how these associations that consumers make with ‘Advertisement
Spending’ and the ‘Brand’ effect their purchase decision. In other words, we will attempt to
find out how consumers perceive advertisement spending and if it ultimately influences them
Consumer buying behaviour refers to the methods involved when individuals or groups
choose, buy, utilize or dispose of products, services, concepts or experiences to suit their needs
and desires (Solomon, 1995). A behaviour that consumers display in searching for, paying for,
using, evaluating and disposing of products and services that they think will satisfy their needs
(Schiffman & Kanuk, 2007). It is a convergence of three fields of social science, they are,
A theory that answers what, why, how, when and where an individual makes purchase (Green,
1992); it is particularly important to study the subject of consumer buying behaviour as it
facilitate firms to plan and execute superior business strategies (Khaniwale, 2015).
In this research we will attempt to find what factors effect consumer buying behaviour.
In previous studies certain variables were found to have an impact in consumers. This is briefly
discussed below: Nowadays, people have access to the endless supply of advertisements.
However, they fancy something new, entertaining and something that can grab their attention.
Boring advertising will not sustain in consumers’ minds long enough. Therefore, entertainment
has been termed as a significant advertising strategy for increasing advertising effectiveness
Familiarity created by advertisement for a certain brand is also an important factor that
affects consumer buying behaviour. Macinnis and Park (1991) carried out a study with
consumers to investigate the effects of familiar songs in advertising and consumer behaviour.
In their research, consumers depicted satisfaction for products with familiar songs and a
significant relationship was confirmed between the level of familiarity of the songs in the
Social role and image reflects that ads influence individual life style and the extent to
which an individual seeks to present him or herself in a socially acceptable manner. In addition
to selling products and services, ads sell image and life style. Consumers learn about new life
style, image and trend through ads (Pollay & Mittal, 1993; Burns, 2003). Advertising promote
social messages and life style through illustrating the position of ideal consumer and stimulate
Advertising spending also creates positive impression about a brand in the minds of the
consumers. Aaker and Jacobson (1994) also find a positive relationship between advertising
and perceived quality. Hence, advertising spending is positively related to perceived quality,
which leads to greater amount of purchase from that brand as consumers generally prefer to
purchase from a well know brand in order to avoid disappointments over quality.
Local Studies
promotional marketing strategy companies use to create awareness about their products and
services with the goal being to generate a response from the target audience (Mogire & Oloko,
2014). Originating from the West, mass media, along with advertising, have played a major
role in the creation, learning, and sharing of these consumer habits with Lasch (1978; 1984)
stating that various studies have shown that advertising is one of the most powerful media to
“manipulate” while Bandura's (1978) social learning behavior theory states that, with behavior
coming from family, peers, and mass media, it is mass media that has the greatest influence.
The genius of manipulative advertising relies on creating a false consciousness and praising
self-expression through vanity and materialism (Abela, 2006; Durvasula & Lyonski, 2008).
While choosing which products to buy, consumers’ decisions vary between the types
and the adjustments advertisers do to reflect this (Peter & Olson, 1999). Multiple research has
found the most effective ways to advertise specific products to different demographics
including rational vs emotional, local vs global appeal, and functional vs experiential in both
low and high-GDP countries (Heath, 2011; Ford, Mueller, & Taylor 2011). For example,
studies have found that functional advertising works better in low-GDP countries, while high-
GDP countries react better to experiential ads (Zarantonello, Schmitt, & Jedidi, 20l4).
Foreign Studies
buy a particular product and change or make the perception of the product in the mind of the
consumers. Advertisement appeal act as a supplier to arouse the psychological motive of the
consumer for buying. Advertisement involves rational and emotional appeals. In rational
appeals the product can be emphasized mainly on its benefits and the problems which it can
solve while on the other hand emotional appeal meet the consumer’s psychological, emotional
Rafique et al, 2012 argued that advertisement is a way to communicate with the
audience. They believed that culture highly influence the buying behaviors of the people
because every person has different wants and trends according to their life styles. Thus if we
say that advertisement is like a magic than it will not be false because advertisement actually
changes the needs and wants of the people and sometimes it creates the need among the people
(Yasir Rafique, 2012). People are highly affected by the advertisements and organizations are
trying to target the masses of the people. Organizations are using above the line and below the
line techniques of the advertisement which fit best with their products. Researchers have found
that media advertisement are most popular advertisements and people like television ads, so it
A research conducted in India found that adolescents are highly attracted towards the
TV commercial. Along with that teen girls also influenced by the TV commercials and they
tend to buy the products which they saw in commercials. So it gives us idea that mass media
has the great impact on the advertisements. Organizations are moving towards the creative
content which attracts the teenage girls as well as boys to buy the products (Nidhi Kotwal,
2008).
With the modern era there has been seen a remarkable boom in technology, with these
technology advertisers now considering the number of mass media channels and means of
communications which provide them the easy and fast access to the consumers. Other side of
this technology advancement is that customers are now having plenty of information and they
can get the thing which best suits to them. So it becomes very difficult for the advertiser to
build the brand awareness and condition the mind of the customers to make final purchase
decision, as customers are gaining more control over the products and information (Raju,
2013).
As mentioned earlier, consumer buying pattern is directly evolved from the consumer
behavior and its attitude. Many things combine to build up the behavior of any individual. The
first thing which influences the consumer behavior and shapes it is his culture. Culture builds
the strong perceptions of the products in the mind of the customers (hye-Shin Kim, 2008).
According to Rai, 2013, there are several national and international brands which people
recognized and have strong perception in their minds. These perceptions are pinched in their
mind because of their culture, life styles and surroundings. Also advertisements have very
important role in shaping the consumer behavior. Advertisements are the source of motivation
which forces them to buy a particular product. Advertisements are also a source of building
trust. Consumer is induced significantly if he is looking for the quality and prices of the
products. Purchase attitude can also be build up by product evaluation and brand recognition
(Rai, 2013).
Consumers in all over the world are attracted towards the brand and products which are
emotionally attached with their behaviors. Studies found that emotional attachments put a huge
influence on the customers and their buying behavior as people tend to associate themselves
Advertisements shape the behaviors of the people through cognition. Cognition is the
cognitions are observed by the individual through his senses, perception, attention, memory,
reasoning, language, etc. best way of attracting the customers is to understand the
Impact of Advertisement
Role of advertisement is to carry message to the far distances. It is also use to target the
scatter mass audience. The role of advertising on sales volume is very important. It is proved
to be very essential tool in enhancing the sales of brand. Advertisement is directly linked with
the sales of the products (Abiodun, 2011). Through advertisements customer behavior shaped
and they motivate to buy such products. Researchers found that repetition in the advertisement
hit the mind of the customers which also help them to remember that product and purchase
Several types of techniques are used in the advertisements and promotion of the
people. This kind of advertisement involves the slogans and tag lines which inspire them. For
example, “most beautiful me” and “true perfection has to be imperfect”. Aspirational
advertisements are mainly based on three pillars that are perfection, sex appeal and status
(OAKLEY, 2009).
Celebrity Endorsement: this kind of advertisement is very important and successful in all age
group especially young people. Using the celebrity may enhance the trust of the people to buy
product but it is not evident that this kind of advertisement also provides brand loyalty
(OAKLEY, 2009).
Social responsibility advertisements: like dove many cosmetics brand are associated with the
benefits of the society. According to survey women wearing cosmetic feel confident because
these brands advertise them as providing the confident in the society (OAKLEY, 2009).
Along with these kinds of advertisement strategies, brands have various slogans which
influence the buying behavior of the customers all over the world. Brands use these slogans
cross culturally. In the world numbers of slogans are used in English and French languages to
enhance the brand validity, brand appeals, brand positives and brand philosophies (Ringrow).
CHAPTER III
METHODOLOGY
This chapter discusses the overview of the research methodology and how research is
conducted. This chapter will also describe how the research is carried out and written on the
research design, locale of the study, population and sampling procedure, data gathering
Research Design
This study is all about the impacts of advertising on the consumer buying behavior of
Grade 12 student of San Nicolas National High School for the school year 2019-2020. This
study will be using descriptive method of research specifically the correlational research
studies.
The study will be conducted at San Nicolas National High School, San Nicolas, Ilocos
Norte.
The respondents of the study will be 30 Grade 12 students of San Nicolas National High
School. Simple Random sampling will be used to determine the respondents in this study.
Questionnaires will be developed to gather the data from the respondents. Likert’s scale
and multiple-response questions will be used in the questionnaire. The data will be gathered
from the authentic source and it will be clearly explained to them that their response will only
The researchers will allot vigorous time, effort and cooperation in developing their
questionnaire so as to serve its intended respondents. The survey will be created using suitable
questions modified from related research and individual questions formed by the researchers.
In the questionnaire, Likert scale and multiple-response questions will be used to determine the
National High School. After the teacher approved the questionnaire, copies will be distributing
to the 30 Grade 12 students of San Nicolas National High School. Participants will be given
time to respond and then the researchers will collect the survey questionnaires immediately.
The data gathered from this research instrument will be compute for interpretation
according to the frequency of items checked by the participants. Descriptive statistics such as