Modern Slavery Statement 20190328

UK Modern Slavery Act Statement
The UK Modern Slavery Act (“the Act”) requires certain commercial organizations carrying
on business in the United Kingdom to publish an annual statement setting out the steps
they have taken during the preceding financial year to ensure that slavery and human
trafficking are not taking place in their businesses or in any of their supply chains. This
statement is intended to address that requirement on behalf of any subsidiaries or affiliates
of Fiserv, Inc. (together “Fiserv”) that are covered by the Act.
What is modern slavery?
“Modern slavery” is a term used in the Act to refer to a crime that includes: (1) “slavery,
servitude and forced or compulsory labour,” and (2) “human trafficking.” The offenses are
set out in section 1 and section 2 of the Act, which can be found at:
http://www.legislation.gov.uk/ukpga/2015/30/section/1/enacted
http://www.legislation.gov.uk/ukpga/2015/30/section/2/enacted
A person commits the offense of “slavery, servitude and forced or compulsory labour” if:
“(a) the person holds another person in slavery or servitude and the circumstances are
such that the person knows or ought to know that the other person is held in slavery or
servitude, or (b) the person requires another person to perform forced or compulsory
labour and the circumstances are such that the person knows or ought to know that the
other person is being required to perform forced or compulsory labour.”
A person commits the offence of “human trafficking” if the person “arranges or facilitates
the travel of another person (“V”) with a view to V being exploited. It is irrelevant whether
V consents to the travel (whether V is an adult or a child). A person may in particular
arrange or facilitate V’s travel by recruiting V, transporting or transferring V, harbouring or
receiving V, or transferring or exchanging control over V.”
Our organization and industry
Fiserv, Inc. is a leading global provider of financial services technology. We are publicly
traded on the NASDAQ Global Select Market and part of the S&P 500 Index. Our filings
with the United States Securities and Exchange Commission can be found at
www.sec.gov.
We serve over 12,000 clients worldwide, including banks, credit unions, investment
management firms, leasing and finance companies, billers, retailers, and merchants. We
provide account processing systems; electronic payments processing products and
services, such as electronic bill payment and presentment services, account-to-account
transfers, person-to-person payments, debit and credit card processing and services, and
payments infrastructure services; internet and mobile banking systems; and related
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services, including card and print personalization services, item processing and source
capture services, loan origination and servicing products, and fraud and risk management
products and services.
Our operations are principally located in the United States where we operate data and
transaction processing centers, provide technology support, develop software and
payment solutions, and offer consulting services. However, from year to year, depending
on annual revenue, certain Fiserv subsidiaries may be within scope for the Act.
Our associates and our supply chain
Fiserv has managed its business for more than 30 years to deliver superior value to our
clients through leading technology, targeted innovation and excellence in everything we
do. Integral to our success has been the commitment of our associates to conduct
business in an ethical manner. At hire, and periodically during the employment
relationship, every Fiserv associate undergoes a criminal background check.
Further augmenting our commitment to excellence and integrity, each year we require all
of our associates review and acknowledge their commitment to and abide by Fiserv’s
Code of Conduct & Business Ethics (“Code”). Our Code supports our aspiration and
purpose, and underscores the Fiserv Values.
Fiserv seeks to partner with ethical suppliers who are committed to delivering high quality
products and services, providing us with the value we require to be a leader in the financial
services industry. Fiserv expects its affiliates, business partners, service providers and
vendors to comply with the principles in the Code.
The Fiserv Code of Conduct and Business Ethics
The Code provides that we follow the Code and the 10 principles of the United Nations
Global Compact. It also sets forth certain expectations for our associates, that associates
have responsibilities in the areas of human rights, labor, environment and anti-corruption.
Specifically, the Code provides that associates must:
Human Rights
• Support and respect the protection of internationally-proclaimed human rights
• Never be complicit in human rights abuses (examples include slavery, torture,
human trafficking)
Labor
• Respect diversity
• Stand up against forced and compulsory labor
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• Stand up against child labor
• Eliminate workplace discrimination
In addition, Fiserv associates are expected:

• To respect all associates
• To honor diversity and inclusion
• To refuse to work with human rights abusers
• To not be silent if they witness corruption or human rights/labor abuses by a
colleague or a supplier
• To not forget that human rights are, and must always be, a priority
• To design, deliver and support our products and services in a manner that
continuously complies with applicable laws and regulations
A copy of the Code can be accessed at: https://investors.fiserv.com/corporate-

governance.
Reporting
Our Code requires anyone covered by the Code who becomes aware of a potential
violation of the Code to immediately report it. Failure to report a potential or suspected
violation through one of the approved channels is a violation of the Code itself. Fiserv
associates may report violations through the Fiserv alert line (a telephone number that is
manned 24 hours a day, 7 days a week), by sending an email to the Chief Ethics &
Compliance Officer, or by talking to a manager or Human Resources representative.
Training
Fiserv requires all associates of all Fiserv affiliates worldwide to take annual training on the
Code. In addition, each associate is required to certify that they have read the Code and
understand their responsibilities. Completion of the training and certifications is tracked by
the company. Leadership of each of the Fiserv UK entities named below has also been
given a specific briefing on the Act.
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Approval
This statement has been approved by the board of directors of each of the entities named
below and signed by a director of each of these entities on March 15, 2019 for the fiscal
year ending December 31, 2018.
Fiserv UK Holding Limited signed by Lee Cameron, Director

Fiserv Worldwide Holdings Limited signed by Lee Cameron, Director
CheckFree Solutions Limited signed by Lee Cameron, Director
Fiserv (Europe) Limited signed by Lee Cameron, Director
Fiserv UK Limited signed by Tom Hunter, Director
Monitise Ltd. signed by Tom Hunter, Director
Monitise Group Ltd. signed by Tom Hunter, Director
Monitise International Ltd. signed by Tom Hunter, Director
Monitise Europe Ltd. signed by Tom Hunter, Director
Fiserv Financial Service Technologies Limited signed by Lee Cameron, Director
Fiserv UK IS Limited signed by Lee Cameron, Director
Dovetail Systems Limited signed by Lee Cameron, Director

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Modern Slavery Statement 20190328

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UK Modern Slavery Act Statement

What is modern slavery?

Our organization and industry

Our associates and our supply chain

The Fiserv Code of Conduct and Business Ethics

In addition, Fiserv associates are expected:

A copy of the Code can be accessed at: https://investors.fiserv.com/corporate-

Fiserv UK Holding Limited signed by Lee Cameron, Director

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