Renault Re-Prog Procedure (ENG)
Renault Re-Prog Procedure (ENG)
Renault Re-Prog Procedure (ENG)
ALL TYPES
This Technical Note relates to onboard computer Reprogramming and Calibration operations using
a RENAULT.NET connection or a Reprogramming CD (Part No.: 77 11 298 859).
Page
GENERAL INFORMATION......................................................................................................................................... 1
Tooling required....................................................................................................................................................... 1
Calibration ............................................................................................................................................................... 2
Reprogramming ....................................................................................................................................................... 2
Two types of operation can be carried out in after-sales, either programming or reprogramming of the computer.
These operations apply to all vehicles and all types of (re)programmable computer (e.g: Injection, Gearbox, Air
conditioning, Instrument panel, Parking brake, UCH).
The two types of operation are carried out with the RENAULT CLIP diagnostic tool using either RENAULT.NET, or
the Calibration - Reprogramming CD Part No. 77 11 298 859.
The reprogramming data available via RENAULT.NET is always more up to date than that available on the
CD (Part no. 77 11 298 859).
The CD is edited and distributed every month in the same way as the diagnostic tools update.
Each CD cancels and replaces the previous one.
Tooling required:
●
CLIP with the most recent update.
●
1 connection to RENAULT.NET (requires a CLIP with a RF kit and a RENAULT.NET certificate)
or
1 reprogramming CD, Part No. 77 11 298 859 from the current month.
●
1 RENAULT approved battery charger.
●
The FAULT FINDING REPAIR MANUAL relevant to the vehicle and the system to be (re)programmed.
●
1 RENAULT.NET connection to the NRE reprogramming codes server for each calibration - reprogramming with
a reprogramming CD (See CODE SERVER PROCEDURE).
01B-1
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
Computer
The operation consists of downloading the calibration using the RENAULT CLIP diagnostic tool.
It affects computers supplied as non operational (also known as blank) by the Parts Department for all vehicles in the
RENAULT range, but only for certain types of computer.
The types of computers which are delivered blank and to be calibrated are, to date, engine management (Petrol,
Diesel and GPL injection), automatic and sequential gearboxes and ABS/ESP computers.
When To Program:
Information:
Specific characteristic.
COMPUTER TO BE PROGRAMMED
Reprogramming
The operation consists of exchanging the software and/or calibration for the most recent version using the RENAULT
CLIP diagnostic tool.
This relates to computers already fitted to the vehicle as well as computers supplied as operational (also called "full".
E.g: Air conditioning) by the Parts Department, for the entire RENAULT range.
After having entered the VIN in the main menu, the types of (re)programmable computer are displayed in the
RENAULT CLIP diagnostic tool REPROGRAMMING menu.
When To Reprogram:
●
an OTS or a Technical Note arising from a fault resulting from an After-Sales problem, or a functional improvement.
●
RENAULT Technical Directives or following a request from the Techline.
01B-2
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
OPERATING PROCEDURE (Programming and reprogramming a computer)
The operating procedure for Calibration and Reprogramming operations is strictly identical.
The operation is carried out using the RENAULT CLIP diagnostic tool, either connected to RENAULT.NETor with the
reprogramming CD.
WARNING
To prevent any computer malfunctioning or locking, the following operations must be carried out before
(re)programming.
The reprogramming data available via RENAULT.NET is always more up to date than that available
on the CD.
●
Whenever the CD mode is being used for calibration - reprogramming, always use the latest available version
of the CD.
●
Connect CLIP to the mains.
●
Set the Windows screen saver time for the RENAULT CLIP diagnostic tool to NONE or 60 minutes minimum.
Setting the RENAULT CLIP diagnostic tool Windows monitor screen locking delay:
In the RENAULT CLIP diagnostic tool Windows system:
●
Right click on the mouse and select Properties.
●
In the new Display Properties window, select the Screen Saver tab.
Then set the screen saver to (None) or set the Wait time delay to a minimum of 60 minutes.
●
Confirm and close the display windows.
●
Connect an approved battery charger to the vehicle.
●
Switch off all the vehicle's electrical consumers (Lights, Interior lighting, Air conditioning, CD Radio, etc).
●
Switch on the ignition (+ forced + after ignition, See Procedure).
01B-3
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
Programming - reprogramming phase
●
Enter the exact VIN of the vehicle in the RENAULT CLIP diagnostic tool main menu.
WARNING
Using a VIN which is not allocated to the vehicle risks compromising the correct running of the programming -
reprogramming operation, as well as the conformity of the vehicle
Apply the correct pre-reprogramming Procedure for the vehicle and for the system to be reprogrammed.
– For example, in the case of a diesel injection: Backup the computer data if the command is available.
– For example, in the case of an Automatic Transmission: Put the gear lever in the P position.
●
Find the Parts Department reference number for the computer to be reprogrammed (see CONSULTING THE
COMPUTER IDENTIFICATION FRAME), which is necessary in the event of an EMERGENCY PROCEDURE.
●
During any calibration and reprogramming:
WARNING
DO NOT WORK ON THE VEHICLE OR OPERATE THE DIAGNOSTIC TOOL.
In the CD mode only, enter a reprogramming code: see CODE SERVER PROCEDURE.
●
At the end of calibration and reprogramming, observe the following instructions:
●
Proceed to the WARRANTY SCREEN by pressing the NEXT button.
Apply the pre-reprogramming procedure to the vehicle and to the system to be reprogrammed.
– For example, in the case of a diesel injection: Write the saved computer data if the command is available.
– Enter the VIN into the computer.
Always deal with faults in all computers (when a computer is being reprogrammed, it cannot transmit data to
the multiplex network. As a result, faults will be generated in other computers connected to the multiplex network).
Note the CODECAL and the SUPPLIER CODE and transfer them to the Repair Order.
If the CODECAL and the SUPPLIER CODE are lost, they can be recovered: see CONSULTING THE TOOL LOG.
●
Check that all the vehicle's current systems are correctly configured.
01B-4
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
CLIP screens depending on programming – reprogramming step
02
Reprog home
12 Select REPROGRAMMING and the system to (re)program.
15 Choice of computer
20 Select the reprogramming mode Choose the technical resource: either RENAULT.NET or CD.
In CD mode only:
Enter the reprogramming code in CD ●
CLIP provides a reprogramming code.
mode. ●
Provide the code management server with the reprogramming
24
See CODES SERVER code and the VIN.
●
PROCEDURE The server issues an "After-Sales reprogramming code".
●
Enter this code in CLIP.
01B-5
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
Order of the screens
01B-6
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
New Interface 2
01B-7
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
8
16
01B-8
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
Interface 2
12
16
01B-9
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
Interface Reprogramming
15
RENAULT.NET
22 23
01B-10
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
20 21
CD-ROM
CD-ROM RENAULT.NET
01B-11
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
CLIP SCREEN ERROR MESSAGES AND PROCEDURE TO FOLLOW
●
Re-enter the VIN.
Note: the VIN does not contain:
THE VEHICLE CANNOT BE After the VIN has been – the letter O as it can be confused with the
01
IDENTIFIED WITH THIS VIN… entered into the main menu number 0.
– the letter I as it can be confused with the
number 1.
●
Check the sensor/PC and vehicle/sensor
connections.
After the VIN automatic
The AUTOMATIC IDENTIFICATION Note: Ensure that the 4 green and red sensor LEDs
01 search button has been
HAS FAILED… are illuminated.
pressed ●
If the fault is still present, contact the CLIP
After-Sales service.
●
Reinstall CLIP with the latest available version.
After the reprogramming ●
15 CLIP INTEGRITY PROBLEM… If the fault is still present, carry out the
button has been pressed
EMERGENCY PROCEDURE.
●
CLIP integrity error:
THIS VEHICLE HAS NO After the reprogramming Reinstall CLIP with the latest available version.
15 ●
REPROGRAMMABLE COMPUTERS button has been pressed If the fault is still present, carry out the
EMERGENCY PROCEDURE.
●
Check the connections.
CANNOT COMMUNICATE WITH THE Following selection of the ●
16 If the fault is still present, carry out the
COMPUTER… computer to reprogram
EMERGENCY PROCEDURE.
●
OPERATION INTERRUPTED: Restart operation.
Following selection of the ●
16 CANNOT ACQUIRE NECESSARY If the fault is still present, carry out the
computer to reprogram
DATA… EMERGENCY PROCEDURE.
01B-12
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
SCREE CLIP ERROR MESSAGE ORIGIN PROCEDURE TO FOLLOW
When the ●
Insert the latest available version of the reprogramming CD.
20 NO CD-ROM IN THE READER… reprogramming mode ●
If the fault is still present, contact the CLIP After-Sales service.
is being selected
When the ●
THE REPROGRAMMING CD- Insert the latest available version of the reprogramming CD.
20 reprogramming mode ●
ROM IN USE IS TOO OLD… If the fault is still present, contact the CLIP After-Sales service.
is being selected
●
THE CD-ROM TO INSERT IS When the Check that the CD being used is a reprogramming CD.
●
20 THE REPROGRAMMING CD- reprogramming mode If the fault is still present, contact Techline or the CLIP
ROM is being selected After-Sales Service.
When the ●
THE CD-ROM READER IS NOT Follow the on-screen instructions.
20 reprogramming mode ●
FUNCTIONING CORRECTLY… If the fault is still present, contact the CLIP After-Sales service.
is being selected
●
CLIP integrity error in RENAULT.NET mode.
After having selected ●
After-Sales Service ERROR 650 Restart the reprogramming procedure.
the Renault. Net ●
After-Sales Service ERROR 651 mode If the fault is still present, contact your IT representative or the
CLIP After-Sales Service.
●
CLIP integrity error (in RENAULT.NET mode) or reprogramming
After-Sales Service ERROR 652 CD error (in CD mode).
●
After-Sales Service ERROR 653 After selecting the In mode RENAULT.NET mode, reinstall CLIP
●
After-Sales Service ERROR 654 reprogramming In CD mode, restart with another reprogramming CD (previous
After-Sales Service ERROR 655 method version if necessary).
●
After-Sales Service ERROR 656 If the fault is still present, contact the After-Sales Service or carry
out the EMERGENCY PROCEDURE.
●
Check the Renault.Net connection.
During authentication ●
21 TRANSMISSION PROBLEM… If the fault is still present, contact your IT representative or the
on Renault. Net
CLIP After-Sales Service.
●
Whilst searching Restart the reprogramming procedure.
●
21 TRANSMISSION PROBLEM… Renault. Net for the If the fault is still present, contact your IT representative or the
file to download CLIP After-Sales Service.
●
Check faults linked to the CD (operation, presence or version
of the CD).
Whilst finding the file ●
22 DEFECTIVE DATABASE, … Try with another CD (same or previous version).
to download ●
If the fault is still present, carry out the EMERGENCY
PROCEDURE.
●
Enter the Vehicle Technical Specification, checking it is correct
VEHICLE TECHNICAL
(10 alphanumerical characters).
SPECIFICATION NOT Whilst finding the file
22 E.g: 0000CD347B
RECOGNISED IN RENAULT to download ●
If the fault is still present, carry out the EMERGENCY
DATABASE…
PROCEDURE.
01B-13
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
SCREE CLIP ERROR MESSAGE ORIGIN PROCEDURE TO FOLLOW
●
RENAULT.NET mode: the computer does not need to be
reprogrammed.
COMPUTER ALREADY ●
CD mode: Restart the operation using the latest available
22 REPROGRAMMED, CANNOT Whilst finding a file
version of the CD.
PERFORM OPERATION…
If the message remains, the computer does not need to be
reprogrammed.
●
Restart the reprogramming procedure, checking that the VIN
corresponds to that of the vehicle.
●
VIN NOT RECOGNISED IN If the fault is still present, carry out the EMERGENCY
22 Whilst finding a file
RENAULT DATABASE… PROCEDURE.
●
Note: In CD mode, it is possible that CLIP will not recognise
the VIN if the vehicle has been recently manufactured.
●
THE AFTER-SALES Re-enter the reprogramming code.
After the After-Sales
24 REPROGRAMMING KEY ENTERED reprogramming code ●
If the fault is still present, carry out the EMERGENCY
IS INCORRECT has been entered
PROCEDURE.
●
Check that the pre-reprogramming instructions have been
followed: see [01B-4].
●
COMPUTER FAULT: Whilst downloading Restart the programming - reprogramming operation.
25 ●
CANNOT UNLOCK… a file If the fault is still present, print the computer identification
screen and the history and carry out the EMERGENCY
PROCEDURE.
●
Check that the pre-reprogramming instructions have been
followed: see [01B-4].
●
COMPUTER FAULT: Whilst downloading Restart the programming - reprogramming operation.
25 ●
CANNOT DELETE… a file If the fault is still present, print the computer identification
screen and the history and carry out the EMERGENCY
PROCEDURE.
●
Check the connections and the battery voltage and restart the
COMPUTER FAULT: Whilst downloading operation.
25 ●
DOWNLOAD INTERRUPTED… a file If the fault is still present, carry out the EMERGENCY
PROCEDURE.
●
NON LOCKING ERROR At the end of The computer's history is full. This is not a critical error and it
25
OCCURRED DURING WRITING… downloading a file will not affect the reprogramming of the vehicle.
●
THE COMPUTER HAS NOT Try to re-establish dialogue with the computer.
At the end of ●
25 RESPONDED TO THE LAST If the vehicle no longer starts, carry out the EMERGENCY
downloading a file
REQUEST… PROCEDURE.
01B-14
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
CODE SERVER PROCEDURE (in CD mode only)
When Calibrating - reprogramming with the reprogramming CD Part No. 77 11 298 859, enter an After-Sales
reprogramming code to be able to carry out the operation.
This code is provided by the code management server on RENAULT.NET after having entered the VIN and the
reprogramming code displayed on screen 24 of the RENAULT CLIP diagnostic tool.
Refer to the Technical Note CODE DELIVERY PROCEDURE,section Tool reprogramming key for more details.
Steps:
01B-15
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
EMERGENCY PROCEDURE
The EMERGENCY PROCEDURE must be carried out when Calibration - reprogramming is interrupted by
a message advising you to contact Techline.
The EMERGENCY PROCEDURE consists of using ACTIS or a Fax to produce a customer fault log, to be sent
to Techline, containing the following information:
●
The VIN of the vehicle.
●
The fabrication number of the vehicle.
●
The code or error message specified in CLIP (e.g: ERROR 105).
●
The type of computer (INJECTION, AIR CONDITIONING, etc).
●
The Parts Department reference number for the computer read using the tool in the COMPUTER identification fault
finding screen: see CONSULTING THE IDENTIFICATION FRAME.
●
The Hardware Part No. for the computer read using the tool in the COMPUTER identification fault finding screen:
see CONSULTING THE IDENTIFICATION FRAME.
The speed and relevance of the solution provided by Techline will depend on the accuracy with which this
information is entered into the customer fault log.
Following Techline's analysis of the fault, a 10 character code (e.g: 0000CD347B) should be sent back to you.
Repeat the Calibration - reprogramming procedure and enter the Vehicle Technical Definition code in screen 17 of
the RENAULT CLIP diagnostic tool.
01B-16
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
CONSULTING THE COMPUTER IDENTIFICATION FRAME
Consulting the computer identification frame can help a problem to be better understood during an EMERGENCY
PROCEDURE.
It allows the current (dummy) component Part No. of the computer to be consulted and to confirm that the
(re)programming has been correctly carried out.
On the request of Techline, print this information screen and send it to Techline:
●
Access the identification frame screen:
MULTIPLEX NETWORK TEST/COMPUTER FAULT FINDING/IDENTIFICATION FRAME
●
Press the button Print screen on the top right of the keypad of the RENAULT CLIP diagnostic tool.
Syst
●
Open WORDPAD(Start → Programs→ →Accessories→ →WordPad),
in the Edit menu, Paste the print screen,
then: print the document to send by fax to Techline,
or copy it onto a disk to send by mail to Techline,
or register the document to add it as an attachment in ACTIS.
Consulting the computer's history can help a problem to be better understood during an EMERGENCY
PROCEDURE.
It allows the last 8 reprogramming operations stored in the computer to be consulted and displays, among others,
the different (dummy) component part numbers of the computer by (re)programming date.
On the request of Techline, print this screen of information and fax it to them.
See CONSULTING THE COMPUTER IDENTIFICATION FRAME for how to print a screen.
01B-17
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
CONSULTING THE DIAGNOSTIC TOOL LOG
This log enables the last 50 reprogramming operations stored in the RENAULT CLIP diagnostic tool to be consulted,
displayed in chronological order with the most recent first.
Upon the request of Techline, print the screen containing this information and fax it to them.
See CONSULTING THE COMPUTER IDENTIFICATION FRAME for how to print a screen.
01B-18
VEHICLE GENERAL INFORMATION
Programming – Reprogramming the computers 01B
TRACE FILE (upon the request of Techline)
●
In the Tool configuration window.
Tick the AFTER-SALES SAVE MODE box, then confirm with OK.
●
Carry out the Calibration - reprogramming until the error message is displayed.
Then select (double left click) the following: Local disc (C:) / CLIP / DATA / USER / LOGS.
Note:
For all RENAULT CLIP diagnostic tools under Windows XP, compress the file "clip.log":
● Select the clip.log trace file.
01B-19