PROFESSIONAL

STATIC
CONTROL
SERVICES

Example ESD Control Program Document

Based on ANSI/ESD S20.20-2007
The following document demonstrates the structure for an ESD control program that is
compliant to ANSI/ESD S20.20-2007. The basis of this program is as follows:

1. Personnel are grounded by either a wrist strap or footwear-flooring system.

2. Handling operations are performed at a grounded work surface.

3. ESD sensitive devices are moved from operation to operation inside a metallized
shielding bag.

The company name for the purposes of this example is ACME Electronics Factory Ltd.

1.0 Purpose

The purpose of this procedure is to document the key administrative and technical
requirements of the ESD Control Program used by ACME Electronics Factory Ltd. This
program has been developed to comply with the ESD Control Program requirements of
ANSI/ESD S20.20-2007.

2.0 Scope

This procedure applies to all manufacturing areas and the associated manufacturing
operations where unprotected ESD sensitive products are handled.

3.0 Responsibilities

ACME Electronics Factory Limited has assigned an ESD Coordinator who is the owner
of this document and shall be responsible for ensuring compliance with this procedure.

4.0 References (example)

ANSI/ESD S20.20-2007
ANSI/ESD S541-2003
ESD ADV1.0-1994 – Glossary of Terms

5.0 Definitions (example)

ESD Protected Area (EPA)

A designated environment provided with materials and equipment to limit
electrostatic potentials.

1072 Tower Lane, Bensenville, IL 60106 USA ● 630-238-8883 ● FAX: 630-238-9717 ● www.halperinassoc.com
Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

6.0 ESD Control Program Plan

This procedure meets the requirements of ANSI/ESD S20.20-2007. The controls referenced in
this document have been selected to ensure that ESD sensitive devices (ESDS) that are
susceptible to Human Body Model discharges of 100 volts or greater will not be damaged. For
the purposes of this ESD program, it is assumed that all ESDS have a Human Body Model ESD
sensitivity of greater than or equal to 100 volts. ESDS devices that are more sensitive may
require additional control measures.

The basic guidelines that comprise the local ESD control Program are as follows:

1. All semi-conductor electronic devices are considered to be ESD sensitive.

2. All employees that handle unprotected ESD-sensitive products shall have successfully
completed the company initial ESD training class and must attend re-certification training
every 24 months.

3. All employees shall be grounded when handling unprotected ESD sensitive devices.

4. ESD sensitive products shall be moved between grounded workstations in metallized

shielding bags. ESD Sensitive products are only to be handled in an ESD protected area
by grounded employees.

5. All ESD control elements must be periodically verified per the compliance verification
plan.

6. Non-essential insulators must be removed from the ESD Protected Area (EPA).

7.0 Training Plan

7.1 Initial Training:

All ACME Electronics Factory Ltd. employees who handle ESD sensitive products (whether
on a continual or intermittent basis) must attend initial ESD orientation training before
handling ESD sensitive products.
The initial training classes are provided by the ACME Electronics Factory Ltd. training
department personnel. The initial ESD class covers ESD basics as well as a description of
the ACME Electronics Factory Ltd. ESD controls. At the conclusion of the ESD training class
each employee shall write an ESD comprehension test. The ACME Training department will
mark the test and in order to pass the employee must obtain a score of 80%.
If an employee passes the test a training record will be set up in the training database that is
controlled by the Training Department. If the employee fails to obtain a score of 80% the
employee will have to attend a supplemental class held by the Training Department. The
employee will be required to write a second test and obtain a score of 80% in order to pass.
If the employee passes the second test a record will be set up in the training database. If the
employee fails to obtain a score of 80% on the second test the Human Resources manager
will need to make a determination on whether or not the employee will continue their
employment with ACME.

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Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

7.2 Refresher Training

All ACME Electronics Factory Ltd. employees who handle ESD Sensitive products must
receive refresher training once every 24 months. On a monthly basis, the Training
department shall prepare a list of employees who require re-training in the next two months.
The employees on the list as well as their immediate supervisor will be notified that re-
training is required and the affected employee will be invited to attend a re-training session
held by the training department. At the conclusion of the re-training session the employee
must pass a written test and obtain a score of at least 80%. The training department will
update the records for the employees who pass the test. If the employee fails to obtain a
score of 80% the procedure outlined in the initial training session will be followed.
If an employee fails to attend a re-training session before their certification period expires,
the employee will not be allowed to have access to the manufacturing areas until the re-
training session has been successfully completed.

8.0 Compliance Verification Plan

The ESD control program verification requirements established by ACME Electronics

Factory Ltd. to control ESD can be found in Table 1.

The ESD Coordinator is responsible for ensuring that all of the ESD control items used
in the facility (see Table 1) have been qualified per the requirements of tables 2 and 3 in
ANSI/ESD S20.20-2007. Product qualification data, to the required test methods and
standards, is compiled and maintained by the ESD Coordinator.
The ESD Coordinator is responsible for defining the ESD control items that require
periodic verification. The ESD Coordinator is also responsible for the development of the
audit procedures as well as the training of any person performing ESD audits.
The ESD Coordinator will ensure that all non-conformances found during the audits have
been closed prior to publishing the quarterly audit report to management.
Note: The audit test methods not covered by the ESD Association Technical Report (TR)
53 can be found in Annex 1 of this document.

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Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

Table 1 – Compliance Verification Requirements

Technical
Control Item Limits Test Procedure Test Frequency Checked By
Wrist strap Rs < 1.0x10 Ω
7
ESD Association Daily (before use) Operator
(system test) publication TR53:
Wrist strap section
Footwear Rs < 1.0x107 Ω ESD Association Daily (before use) Operator
Ohms publication TR53:
Footwear Section
Flooring Rg <1.0x106 Ω ESD Association Once every 3 Site Facilities
publication TR53: months maintenance
Flooring Section
Work surface Rg < 1x109 Ω ESD Association Once every 3 ESD
publication TR53 months Coordinator
Wrist strap Rg < 1 Ω Annex A.1 of this Once every 3 Quality
connection procedure months Department
point
Static < 2,000 Volts/inch Annex A.2 of this Once every 3 Quality
Generators procedure months Department
Shielding bags Visual indications Random visual Once every 3 Quality
of damage inspection months Department
Rs refers to system resistance including person, the wrist band and the grounding cord or ESD
footwear
Rg refers to resistance to ground

9.0 ESD Protected Area Requirements

ESD sensitive products will only be handled in an ESD Protected Area.

For the purposes of the ESD control program at ACME Electronics Factory Ltd. the ESD
Protected Area (EPA) is defined by yellow floor tape that outlines the borders of the EPA.
The ESD protected work stations within the EPA are identified with a sign indicating that the
workstation is ESD protected. Unprotected ESD sensitive devices shall only be handled at an
ESD protective workstation by grounded, ESD certified employees.
Visitors to the EPA as well as untrained employees shall be escorted by ESD certified
employees. In no instance shall untrained visitors or employees handle unprotected ESD
sensitive devices.
Non-essential insulators (insulative items not required in the manufacturing process), including
packaging materials, shall be removed from all ESD protected workstations. Process required
insulators are permitted at an ESD protective workstation as long as the measured electrostatic
field does not exceed 2,000 V/inch (see the measurement procedure in annex 1). If the
measured field exceeds 2,000 V/inch the process required insulator must be moved a minimum
of 12 inches from the ESD sensitive device.

9.1 Grounding Plan

Equipment (AC) ground shall be used as the ground reference for all ESD control items
used by ACME Electronics Factory Ltd. All wrist strap connection points, and work
surfaces shall be connected to ground via a common point ground as defined in

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Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

ANSI/ESD S6.1-2005. All newly installed work surfaces and wrist strap connection
points shall be tested before use to ensure that they are connected to ground.

The ESD floor shall be connected directly to AC ground.

9.2 Personnel Grounding Plan

Personnel shall be connected to ground with either a wrist strap system or, for standing
operations, through the ESD floor when wearing approved ESD footwear.

Wrist strap system:

The wrist band must be worn such that there is 360 degrees of contact with the
employee’s skin. The wrist cord must be plugged into the wrist strap receptacle that is
located at every ESD protected work station.

Footwear System:

Employees working at standup operations while handling ESDS must wear ESD
footwear that has been qualified by the ESD coordinator per the requirements in
ANSI/ESD STM 9.1 and ANSI/ESD STM 97.1.

Note: Product qualification data has shown that the total system resistance of the
employee, ESD footwear and flooring is less than 3.5x107 ohms when tested per the
requirements of ANSI/ESD STM 97.2. This allows the footwear/flooring system used in
this facility to follow the “Method 1” qualification and compliance verification
requirements as listed in Table 2 of ANSI/ESD S20.20-2007.

Testing:

Employees shall test their wrist strap and footwear at least once per day (before use)
using the testers located at the entrance to the manufacturing area. If the tester gives a
“pass” indication the employee shall initial the log sheet located next to the tester. If the
tester gives a “fail” indication the employee shall contact their supervisor or the ESD
coordinator. The ESD coordinator or the supervisor will help to determine the cause of
the failure. Employees must not handle ESDS until both the wrist strap and footwear
have passed the daily test.

Employees who only visit the manufacturing lines periodically must test their wrist strap
and footwear on the days when they handle ESD sensitive devices. The testing must be
done before ESD sensitive devices are handled. The test log sheet must be initialed (if
pass indication is achieved) before the employee handles ESD sensitive devices.

Tailoring Statement:

ACME Electronics Factory Ltd. has one process step where the Personnel grounding
rules do not apply. The operation involves personnel who work at the repair operation
and work with exposed, powered products. Since there is a risk that the operators might
come into contact with dangerous voltages management has decided any person
working on this operation must not wear their wrist strap. In addition, an insulative floor
mat is installed at this process step to isolate the operators from the ESD floor while

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Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

wearing their ESD footwear. The final product is to be handled by the edges and contact
with ESDS is to be avoided where possible. As an additional protective measure, an air
ionizer has been installed at this location in order to reduce charge levels. The following
sign is posted above the workstation to inform personnel of the special handling
conditions.

ATTENTION

HIGH VOLTAGE
Operation
WRIST STRAP USAGE
NOT REQUIRED WHEN
HANDLING ESD
SENSITIVE DEVICES

9.3 Work surfaces

All work surfaces within the EPA on which ESDS may be placed shall have a grounded
surface that is compliant with Table 1. Any surfaces that do not comply shall be marked
to indicate that they are not suitable for holding unprotected ESDS.

9.4 Packaging

Only new metallized shielding bags (qualified per ANSI/ESD S541) shall be used to
transport ESD sensitive products from one ESD protected workstation to another. ESD
sensitive products must be completely enclosed by the shielding bag. ESD sensitive
products are to be removed from the packaging only at an ESD protected work surface
by grounded employees.

Once the ESD sensitive product has been tested it will be returned to the shielding bag
and sealed. The sealed shielding bag will then be placed in a protective container for
shipment to the customer.

In the case where specific ESD protective packaging is specified by the customer, by
either contract or purchase order, these materials shall be used.

9.5 Marking

ACME Electronics Factory Ltd. has not received any specific marking requirements from
its customers. However, in order to ensure that the customer is aware that the product is

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Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

ESD sensitive the following label will be used to seal the metallized shielding bag that is
used to ship all products to the customer.

ATTENTION
CONTENTS STATIC SENSITIVE
OBSERVE PRECAUTIONS
FOR HANDLING
ELECTROSTATIC
DISCHARGE
SENSITIVE
DEVICES

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Example ESD Control Program per ANSI/ESD S20.20-2007 Provided by SH&A 11/08

ANNEX 1 – Audit Procedures

Annex A.1 – Testing of wrist strap connection point

Equipment: Calibrated multi-meter

1. Connect one lead of the multi-meter to ground.

2. Connect the second lead to the wrist strap connection point.

3. Turn on the multi-meter and read the resistance.

4. If less than 2 Ohms then the reading is acceptable.

5. If greater than 2 Ohms have the wiring connection checked and fixed if necessary.

Annex A.2 – Checking for Static Generators

Equipment: Calibrated electrostatic field meter

1. Turn on, ground and zero the electrostatic field meter.

2. Measure all the items the work area (where the ESD sensitive devices are handled) with
the field meter. If the reading exceeds 2,000 V/inch then the non-compliant material
must be either:

a. Moved 12 inches away from area where ESD sensitive products are handled. or
b. Removed from the area completely

3. If the readings are less than 2,000 V/inch then no further action is required.

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