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    Discontinued Letter For 475 Field Communicator en 3293774

    Uploaded by

    Cesar Santiago Marquez Yanez
    The document discusses Emerson phasing out production of their 475 Field Communicator handheld device and moving it to an active lifecycle status as of October 2017. Support for the 475 device will continue until October 2020 when it moves to retired status, at which point Emerson will no longer provide support. The document encourages customers to consider Emerson's next generation AMS Trex communicator for future needs as it offers additional functionality beyond the 475 device.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Discontinued Letter For 475 Field Communicator en 3293774

    Uploaded by

    Cesar Santiago Marquez Yanez
    387 views1 page
    The document discusses Emerson phasing out production of their 475 Field Communicator handheld device and moving it to an active lifecycle status as of October 2017. Support for the 475 device will continue until October 2020 when it moves to retired status, at which point Emerson will no longer provide support. The document encourages customers to consider Emerson's next generation AMS Trex communicator for future needs as it offers additional functionality beyond the 475 device.

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    HART 475 Letter

    Original Title

    Discontinued Letter for 475 Field Communicator en 3293774

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    The document discusses Emerson phasing out production of their 475 Field Communicator handheld device and moving it to an active lifecycle status as of October 2017. Support for the 475 device will continue until October 2020 when it moves to retired status, at which point Emerson will no longer provide support. The document encourages customers to consider Emerson's next generation AMS Trex communicator for future needs as it offers additional functionality beyond the 475 device.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    387 views1 page

    Discontinued Letter For 475 Field Communicator en 3293774

    Uploaded by

    Cesar Santiago Marquez Yanez
    The document discusses Emerson phasing out production of their 475 Field Communicator handheld device and moving it to an active lifecycle status as of October 2017. Support for the 475 device will continue until October 2020 when it moves to retired status, at which point Emerson will no longer provide support. The document encourages customers to consider Emerson's next generation AMS Trex communicator for future needs as it offers additional functionality beyond the 475 device.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Emerson Automation Solutions

    12001 Technology Dr
    Eden Prairie, MN 55344
    USA

    October 2017

    Dear Valued Customer,

    The 475 Field Communicator was first introduced in 2009. It immediately became one of
    the most successful handheld communicators in the process industry, helping users
    configure and maintain their HART® and FOUNDATION™ Fieldbus instruments.

    In October 2016, Emerson introduced their next generation handheld communicator, the
    AMS Trex Device Communicator. As the AMS Trex communicator does everything that
    a 475 Field Communicator can – and more, the 475 Field Communicator will begin to
    phase-out of production.

    Starting on October 1st 2017, the 475 product line lifecycle status will change from
    Current to Active. Consistent with our lifecycle policy, Emerson will provide 3 years of
    support once a handheld communicator is moved to Active lifecycle status. As of
    October 2018, the 475 Field Communicator will no longer be available for purchase.
    Spare parts orders and repairs will continue to be available until October 2020. New
    HART and Foundation Fieldbus device descriptions (DDs) will be available for units with
    a valid Easy Upgrade license until October 2020. On October 30th 2020, the 475
    product line will move to Retired lifecycle status. This marks the end of the factory
    support commitment for the 475 product line.

    We encourage you to consider the AMS Trex communicator for your future needs. In
    addition to configuring smart instruments, AMS Trex offers new Apps for diagnosing
    issues in the field. The optional Device Communicator Plus module can power two-wire
    HART and FOUNDATION Fieldbus instruments directly from the handheld, eliminating
    extra tools and reducing work time. If you have an AMS Device Manager system, you
    can automatically sync your field data with your asset management database.

    Additional information on the AMS Trex Device Communicator can be found at


    www.emerson.com/trex.

    Sincerely,

    Nicholas Meyer
    Product Manager | Handheld Communicators

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