Manan Resume
Manan Resume
Manan Resume
Objective:
To carry out the responsibility given to me with assurance, using the experience I gain to
enhance my own knowledge and to help the organization I am associated with to reach the
peak of success.
Experience:
Implement the new Changes, training to staff for system update, product features
and regulatory guidelines within the District Branches.
Provide the quick resolution of issues in respect of Branch Applications (including
CBS-Symbols), Network Medium, and PC Support etc. In coordination with other
Departments Genesis & Network /IT etc.
Implement the laid down procedures check at assigned to branches as scheduled,
identifying, reporting and addressing noncompliance.
Explore the ways and means to establish and refine tactics for conducting regular
service level reviews, branches business data and transaction data with a view to
adjust tactics aimed at improving service delivery and promoting use of alternate
service channels.
In consultation with DCSM assess and identify the skill gaps of branch staff and
provide needed training to bridge that gap and also identify and recommend where
special or targeted training is needed
Deploy the adequately skilled staff in line with required capacity plan.
Resolve all type of issues of District Branches.
Provide all kind of operational support to District Branches.
Monitor all operational activities (Score Card Segment, ATMs etc.).
Adherence to Cash Management rules and guidelines cash receipts, payments and
related requirements cash opening closing balancing cash excess, shortage and
sorting, Cash adjustment against insurance for both PKR and FCY.
Clearing and transfer functions inward, outward, IBCs, OBCs. FBCs, fund
transfers. Making sure that these instruments are at the said path and cleared as
per procedures and their keep record
Processing of pay orders, CDRs, TDRs. In assistance with manuals and polices.
TDRs encashment with profit calculations and adjustments in accordance with audit
and compliance
Account opening functions proper documentations, follow of M1, CDD & SDD,
updating of biometrics, related quarries and processing of ATM cards and pins in
order to meet CACS requirements.
ATM management replenishment, reconciliation, related quarries and processes.
Settlements in ATM cash excess & cash shortage. Up-dating ATM position to HO and
maintain ATM uptime.
Balancing of Branch Security Stationary.
Proof Balancing of Sundries and CD Misc Accounts
Any other Job / Task assigned by the DCSM / ROH / Cluster & Head Office.
Education:
Technical Skills:
Personal Skills:
Certificates: