SM00092A - NX Fault Codes

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VACON NX FAULT CODES

Table of contents

1. VERSION HISTORY ............................................................. 4


2. VACON NX DEFECT CODES ...................................................... 5
2.1. F1 Over current fault ......................................................................................5
2.2. F2 Over voltage fault ......................................................................................6
2.3. F3 Earth fault6
2.4. F5 Charging switch fault ................................................................................7
2.5. F6 Emergency stop.........................................................................................7
2.6. F7 Saturation fault..........................................................................................7
2.7. F8 System fault...............................................................................................8
2.8. F9 Under voltage fault ..................................................................................12
2.9. F10 Input line supervision fault....................................................................12
2.10. F12 Brake chopper supervision fault .........................................................13
2.11. F13 Frequency converter under temperature fault...................................13
2.12. F14 frequency converter over temperature fault ......................................14
2.13. F15 Motor stall fault ...................................................................................15
2.14. F16 Motor over temperature fault..............................................................15
2.15. F17 Motor under load fault.........................................................................16
2.16. F18 Unbalance fault....................................................................................16
2.17. F22 EEPROM checksum faul ......................................................................16
2.18. F24 Counter fault........................................................................................18
2.19. F25 Microprosessor watchdog fault ..........................................................18
2.20. F26 Start up prevented fault ......................................................................20
2.21. F29 Thermistor fault...................................................................................21
2.22. F30 Safe disable warning ...........................................................................21
2.23. F31 IGBT temperature hardware fault.......................................................22
2.24. F32 Fan cooling fault ..................................................................................22
2.25. F34 CAN communication fault ...................................................................23
2.26. F35 Application fault...................................................................................23
2.27. F36 Control unit fault .................................................................................24
2.28. F37 Device changed alarm .........................................................................25
2.29. F38 Device added alarm .............................................................................25
2.30. F39 Device removed alarm.........................................................................26
2.31. F40 Device unknown fault ..........................................................................27
2.32. F41 Software IGBT temperature fault........................................................28
2.33. F42 Brake resistor temperature fault........................................................28
2.34. F43 Encoder fault .......................................................................................29
2.35. F44 Parameter changed fault ....................................................................30
2.36. F45 Device parameter added alarm...........................................................31
2.37. F49 Division by zero fault ...........................................................................32
2.38. F50 Analogue input Iin<4mA fault ..............................................................33
2.39. F51 External fault .......................................................................................33
2.40. F52 Keypad communication fault...............................................................34
2.41. F53 Fieldbus fault .......................................................................................34
2.42. F54 Slot fault...............................................................................................35
2.43. F55 Actual value supervision......................................................................35

24h on-call service phone: +358 (0)40 83 71 150

Table of contents

2.44. F56 PT 100 fault ..........................................................................................36


2.45. F57 Identification warning ..........................................................................36
2.46. F58 Brake fault ...........................................................................................36
2.47. F59 System bus communication fault........................................................37
2.48. F60 Cooling fault.........................................................................................37
2.49. F61 Speed error faul...................................................................................37
2.50. F62 RUN disable fault.................................................................................38
2.51. F63 Emergency stop fault...........................................................................38
2.52. F64 Input switch open fault ........................................................................38
3. SPECIFICATIONS ............................................................ 39
3.1. Specific features of defect codes .................................................................39
3.2. NX defect code version history.....................................................................40

Email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Version History

1. VERSION HISTORY
TABLE 1.

service manual updates.

NX defect code
list version

Updated/added material

SM00092A

First version

24h on-call service phone +358 (0)40 83 71 150

Defect codes

2. VACON NX DEFECT CODES


2.1. F1 Over current fault
TABLE 2. F1 Over current fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

1=Power
2=Power1
3=Power2

1=Unit
3=U phase
4=V phase
5=W phase

Appears in all unit


sizes. If the fault
appears in the
STOP-section,
there is faulty
hardware in the
unit. Signal: ASICITR.

-Check the parameter values and correct them if


needed. Hardware or software trip.
-Check that the unit has
been dimensioned correctly.
-Check hardware: IGBT,
power board, control board,
ASIC board, SC motor cable
and the motor

S2

1=Power

1=Unit

Appears in the NXS


unit only.

-Check the parameter values.


-Check that the unit size is
correct to the use.
-Check hardware: IGBT,
power board, control board,
ASIC board.

S3

1=Power

1=Unit

Current limit too


low or current peak
value too high.
I^2*t.

-Check the parameter values.


-Check that the unit size is
correct to the use.
-Check hardware: IGBT,
power board, control board,
ASIC board.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

2.2. F2 Over voltage fault


TABLE 3. F2 Over voltage fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

1=Power
2=Power1
3=Power2

1=Unit

Information from
the ASIC circuit.
Voltage level too
high. Signal: ASICUTR.

1. Check the process control.


2. Check the parameters:
- Braking time too fast.
- Overvoltage controller disabled
3. Chek the unit type, does it
include a brake chopper and
a resistor.

S2

1=Power

1=Unit

U^2*t protection. In
the unit 690V, DClink voltage has
been over 1100V
too long time. Overvoltage protection
of DC-link capacitors.

1. Check the parameters:


- Change longer Deceleration time
- Check if the brake chopper
is in use
2. Reboot the unit
3. Defecct appears outside of
the unit:
- Mains changes (voltage
spikes in supply
voltage).
- Check the motor load and
dimensions
- Break resistor too small

Possible cause

Corrective actions

2.3. F3 Earth fault


TABLE 4. F3 Earth fault
Sub
code

S1

Module

1=Power

Sub module

1=Unit

Addition of the
phase currents.
Sum of the output
phase current is
not equal to zero,
then the trip will be
activate. Possibly
caused by an earth
fault outside the
unit.

- Check the motor or/and


motor cable.
- If internal fault, check the
current measurement circuit.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

2.4. F5 Charging switch fault


TABLE 5. F5 Charging switch fault
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

1=Unit

Possible cause

Charging relay
open, when the
START command
has been given. If
the fault is real, the
chargin relay will
failured. Sometimes its feedback
problem from the
charging relay. Signal: ASIC-STR only
in run mode.

Corrective actions

- Check the control board.


- Check the feedback, the
cable connection between
the control board and the
power board.

2.5. F6 Emergency stop


TABLE 6. F6 Emergency stop
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

1=Unit
3=U phase
4=V phase
5=W phase

Possible cause

Fault is trigged
from the PIN 6 in
each I/O slot. Signal is not used in
standard I/O
boards.
Signal: ASIC-OTTR.

Corrective actions

- Check control board


- If internal interference
trigged the fault, check the
cable connections.
- If external interference
trigged the fault, check the
connections between the
control board and I/O
boards.

2.6. F7 Saturation fault

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

TABLE 7. F7 Saturation fault


Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

1=Unit
3=U phase
4=V phase
5=W phase

Possible cause

Corrective actions

Signal: ASIC-DTR.
If a caused defect,
the fault might be
on the power
board, in the power
module, in the IGBT
or in the internal
cables. Sometimes
short circuit fault
appears simultaneously with F7.

- If there is brake chopper in


use, check the isolation
resistance and resistance on
the brake resistor.
- FR4-FR8: measure the
power module directly from
its terminals. Check the
capacitors.

2.7. F8 System fault


TABLE 8. F8 System fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

1=Power

1=Unit
3=U phase
4=V phase
5=W phase

1= Unit, inform that


the case is in the
big unit, in FR9 and
the units in the bigger size. The fault
order is always U,
V, W.

-Disturbance. Reset the unit


and try again.
-If there is star coupler in
the unit, check the fibre connections and phase order.
-Driver board or IGBT broken.
-FR9 and the bigger size
drives , which includes not
star coupler, ASIC board
(VB00451) is broken.
-FR8 and smaller size
drives: control board broken.
-FR8 and smaller size
drives: if there is boards
VB00449 / VB00450 in use,
failure might be in there.

S2

4=Control

2=Board

Microprocessor
watchdog failure in
the ASIC circuit.

Failure has been disabled,


but if it appears anyway:
-Check, if the failure is
recursive.
-Check the groundings.
-Reload the software .
-Change the control board.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

Sub
code

S3

Module

4=Control

Sub module

2=Board

Possible cause

Corrective actions

FR8 and the units in


the bigger sizes,
which includes
adapter board
VB00449/ VB00450.

Failure has been disabled,


but if it appears anyway:
1. Check, if the failure is
recursive.
2. Check the groundings.
3. Change the control board.

Vacon bus watchdog failure in the


unit where is not
Vacon bus.
S4

1=Power
2=Power1
3=Power2
4=Control

2=Board

Failure appears in
the big units, FR12,
FR14.
2 = Power 1 = star
coupler
3 = Power 2 = star
coupler

If the failure appears:


-Check, if the failure is
recursive.
-Check the groundings.
-Change the ASIC board
(VB00451)
-Change the control board.

S5

1=Power
2=Power1
3=Power2

2=Board

Communication
problem. Do not
appear in the unit
which includes star
coupler. There is
MOX contactors 1,
2, 3, 4 inside the
ASIC board
(VB00451) which is/
are not swap in
time.

-Check the fibres: connections, connectors on the


ASIC board (VB00451).
-Check the connection
between control board and
adapter board (VB00228).
-Check the connections of
the optical fibres.

S6

1=Power

1=Unit

Feedback of the
charging relay does
not work correctly.

-Failure appears if the system has external relays


which have longer delay time
than the used program has.
-Check external connections.
-Failure appears in the FR9
drives and in the bigger size
drives.

Failure appear in
the NXS units and
NXP units, which
includes control
board VB00251.
S7

1=Power
2=Power1
3=Power2

2=Board

Control of the
charging relay do
not set. Appears in
the NXP units,
which includes
control board
VB00561.

Failure appears if the system


has external relays which
have longer delay time than
the used program has.
Check external connections.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

10

Sub
code

Module

Sub module

Possible cause

Corrective actions

S8

1=Power
2=Power1
3=Power2

1=Unit
3=U phase
4=V phase
5=W phase

Driver board without auxiliary voltage. Failure


appears in the drive
size FR9 and in the
bigger sdizes . Signal: ASIC-TRIN.

-Check the phases U, V, W.


-Check the ASIC board
(VB00451).
-Check connections and connectors of the optical fibres.

S9

4=Control

2=Board

Communication.
Vacon bus Tx shut
off (not Rx)->Drive
sync communication has been interrupted.

-Check ASIC board


(VB00451).
-Check connections of the
optical fibres and connectors
of them.
-Check the connection
between control board and
adapter board (VB00228).
-Check that the optical fibres
have been connected correctly.

S10

2=Power1
3=Power2

2=Board

TRIP fibre on the


star coupler or on
the ASIC board
(VB00451) unconnected or switch
off.

-Check the connectors on


the star coupler and on the
control board.
-Check the control board.

S11

1=Power

2=Board

Data does not flow


via ADCON optical
fibre .

- Failure on the adapter


board (VB00228).
-ADCON optical fibre connector broken.
-ADCON optical fibre unconnected.

S12

5=Expander
board

10=slot D or
slot E

Failure in run state


and/or system bus
synchronization.

-Failure in expander board.


-Failure in D slot or in E slot,
which includes expander
board.

System gives
always E slot fault
although the
expander board is
in the slot D.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

Sub
code

Module

11

Sub module

Possible cause

Corrective actions

S30

5=Expander
board

10= slot B,
OPT-AF
safe disable

Safe Disable inputs


are in different
state. Not allowed
according to
EN954-1 category
3. This fault occurs
when the SD inputs
are in different
state more than 5
seconds.

-Check the S1 switch.


-Check the cabling to the
OPT-AF board
-Single hardware problem
possible in either OPT-AF
board or NXP control board.

S31

5=Expander
board

10= slot B,
OPT-AF
safe disable

Thermistor short
circuit detected.

-Correct the cable connections


-Check the jumper for the
thermistor short circuit
supervision, if thermistor
function is not used, and the
thermistor input is short circuited.

S32

5=Expander
board

10= slot B,
OPT-AF
safe disable

OPT-AF board has


been removed.

-It is not allowed to remove


the OPT-AF board once it
has been reqognized by the
software. NOTE! There is
only one method to clear this
fault. By writing "OPTAF
Removed" to "1" and then
back to "0" again. This variable is found from the "System Menu" "Security" (6.5.5).

S33

5=Expander
board

10= slot B,
OPT-AF
safe disable

OPT-AF board
EEPROM error
(checksum, not
answering,).

-Change the OPT-AF board.

S34-S36

5=Expander
board

10= slot B,
OPT-AF
safe disable

OPT-AF supply
voltage hardware
problem detected.

-Change the OPT-AF board.

S37-S40

5=Expander
board

10= slot B,
OPT-AF
safe disable

Single hardware
problem

-Change the OPT-AF board


-or change the NXP control
board

10= slot B,
OPT-AF
safe disable

Single hardware
problem detected
in the thermistor
input.

S41-S43

5=Expander
board

detected in Safe
Disable inputs.

-Change the OPT-AF board.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

12

Sub
code

Module

Sub module

Possible cause

Corrective actions

S44-S46

5=Expander
board

10= slot B,
OPT-AF
safe disable

Single hardware
problem detected
in Safe Disable
inputs or in the
thermistor input

-Change the OPT-AF board


-or change the NXP control
board

S47

5=Expander
board

10= slot B,
OPT-AF
safe disable

OPT-AF board
mounted in old NXP
control board not
equipped with Safe
Disable function.

-Change the NXP control


board to VB00561 version H
or newer.

S48

5=Expander
board

10= slot B,
OPT-AF
safe disable

Parameter
Expander boards/
SlotB/ Therm
Trip(HW) is set to
OFF even if the
jumper X12 is not
cut.

-Correct the parameter


according to the jumper settings.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

13

2.8. F9 Under voltage fault


TABLE 9. F9 Under voltage fault
Sub
code

Module

Sub module

S1

1=Power

1=Unit

S2

1=Power
2=Power1
3=Power2

1=Unit

S3

1=Power

1=Unit

Possible cause

Corrective actions

Appears in all unit


sizes. DC voltage
too low in RUN
state. Trip limits:
NX2 = 183V DC, NX5
= 333V DC, NX6 =
460V DC

INTERNAL FAULT:
-Check the parameter settings and correct them if
needed.
-Check the deceleration
time.
-Check the brake chopper
and its parameter settings.
Start the unit.
-Check the voltage measurement circuit and the
capacitors.
EXTERNAL FAULT:
Fluctuation of mains voltage.
Special case.

UV fast stop.

From under voltage control.

2.9. F10 Input line supervision fault


TABLE 10. F10 Input line supervision fault
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

1=Unit

Possible cause

Corrective actions

Input phase control

INTERNAL FAULT:
-Check the parameter settings and correct them if
needed.
-Check the deceleration
time.
-Check the brake chopper
and its parameter settings.
Start the unit.
-Check the voltage measurement circuit and the
capacitors.
EXTERNAL FAULT:
Fluctuation of mains voltage.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

14

Sub
code

Module

Sub module

Possible cause

Corrective actions

S2

1=Power

1=Unit

Appears in regenerative drive (AFE)


only.

Inform, that all phases are


not available.

S3

1=Power

1=Unit

Appears in regenerative unit (AFE)


only. MicroGrid
driving mode (distributed energy
production in state
network, isolated
network, ships).

Network Failure appears, if:


- There is low MicroGrid Frequency, Over load
- There is over MicroGrid
frequency, under load comparing to energy production.
- Phase order is not correct.

2.10. F12 Brake chopper supervision fault


TABLE 11. F12 Brake chopper supervision fault
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

1=Unit

Possible cause

Corrective actions

Brake chopper
failre and/or power
board failue.

-Measure resistance and


isolation resistance of brake
resistor and its connections.
-Check the connection of the
brake resistor and the
cables.
-Measure brake chopper
main circuit and gate circuit.
-Replace brake resistor and
power board if needed.
-Check the brake chopper
driver.

2.11. F13 Frequency converter under temperature fault


TABLE 12. F13 Frequency converter under temperature fault
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

Possible cause

Corrective actions

1= Unit
2 = Board
3= U phase
4= V phase
5= W phase

AIR COOLED:
Operation temperature limit -10C.
LIQUID COOLED:
Operation temperature limit -10 C.

- Read operation temperature from the monitoring


page. NOTE! Monitoring
page inform just the highest
IGBT temperature.
INTERNAL FAULT:
- Check the temperature
measurement circuit.
EXTERNAL FAULT:
- Temperature is too low.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

15

2.12. F14 frequency converter over temperature fault


TABLE 13. F14 Frequency converter over temperature fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

1=Power
2=Power1
3=Power2

1= Unit
2= Board
3= U phase
4= V phase
5= W phase

FR9 and bigger


drives: Power
board has its own
temperature measurement, which
can activate F14.

- Read operation temperature from the monitoring


page.
EXTERNAL FAULT:
- Operation temperature is
too high.
- Check the purity of air.
INTERNAL FAULT:
- Check the fan operations:
fan hardware and fan circuitry.
- Check the temperature
measurement circuit.

S2

1=Power

2=Board

Signal: ASIC-TRIN.
Thermistor on the
power board. Fault
appears, when the
the space, where
the power board
lies, is too warm. In
drive sizes FR7 and
FR8 there is hardware trip and in the
bigger sizes, there
is software trip on

-Check the room and drive


temperature.

the level 90 C.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

16

2.13. F15 Motor stall fault


TABLE 14. F15 Motor stall fault
Sub
code

S1

Module

Sub module

9=Motor

Possible cause

Parameter ID 709
generate the fault.

Corrective actions

- Check and correct parameter settings (stall current


limit, stall frequency, stall
frequency gap, stall time), if
needed.
- Measure motor current in
all phases and compare the
values to the values on the
monitoring page.
INTERNAL FAULT:
- Check current measurement circuit.

2.14. F16 Motor over temperature fault


TABLE 15. F16 Motor over temperature fault
Sub
code

S1

Module

9=Motor

Sub module

Possible cause

Parameter ID 704
generate the fault.

Corrective actions

INTERNAL FAULT:
- Check parameter settings
of the thermal protection.
- Measure output current
- Check current measurement circuit.
EXTERNAL FAULT:
- Fault in parameter settings.
- Motor overloaded,
decrease the load.
- If the motor temperature
really rise, add the cooling
fan and set the parameters
to persist the load.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

17

2.15. F17 Motor under load fault


TABLE 16. F17 Motor under load fault
Sub
code

S1

Module

Sub module

9=Motor

Possible cause

Parameter ID 713
generate the fault.

Corrective actions

- Check the under load protection parameters and correct them if needed.
- INTERNAL FAULT: check
the current measurement
circuit.

2.16. F18 Unbalance fault


TABLE 17. F18 Unbalance fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

1=Power

1= Unit

Unbalance current
in the star coupler

- Phase currents or phase


voltages are not in balance.
- Check the star coupler, its
connectors and wires

S2

1=Power

1= Unit

Unbalance DC
voltage in star
coupler.

- Check the star coupler


- Check the current measurement circuit
- Check the IGBTs, they do
not match together. IGBTs
must be the same series.

2.17. F22 EEPROM checksum faul


This fault appears after the start or after the application loading. Normally there is failure in
parameter settings. Factory default recommended! Change the control board if the fault repeats,
there is EEPROM failure on the control board.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

18

TABLE 18. F22 EEPROM checksum fault.


Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

4=Control

2=Board

Firmware interface power down


variable checksum
error.

INTERNAL FAULT: check the


cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible.

S2

4=Control

2=Board

Firmware interface variable


checksum error.

Critical fault! Factory default


necessary!
INTERNAL FAULT: check the
cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible.

S3

4=Control

2=Board

System power
down variable
checksum error

INTERNAL FAULT: check the


cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible.

S4

4=Control

2=Board

System parameter
checksum error
(multi monitor,
panel default
pages).

INTERNAL FAULT: check the


cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible

S5

4=Control

2=Board

Application defined
power down, variable checksum
error.

INTERNAL FAULT: check the


cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

Sub
code

Module

Sub module

19

Possible cause

Corrective actions

S6

4=Control

2=Board

Application defined
power down, variable checksum.

INTERNAL FAULT: check the


cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible.

S10

4=Control

2=Board

System parameter
checksum error
(fault history
entries, device
valid, system menu
parameters).

Critical fault! Factory default


necessary!
INTERNAL FAULT: check the
cable connections and control board.
EXTERNAL FAULT: Interference or poor GND connection possible.

Possible cause

Corrective actions

2.18. F24 Counter fault


TABLE 19. F24 Counter fault
Sub
code

S1

Module

4=Control

Sub module

2=Board

Operating time or
energy counter
checksum error.

NTERNAL FAULT: reset the


fault. If the fault repeat,
change the control board,
there is EEPROM failure.

2.19. F25 Microprosessor watchdog fault


TABLE 20. F25 Microprosessor watchdog fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

4=Control

2=Board

CPU watchdog
timer. In NXS and
NXP units.

INTERNAL FAULT:
- Check the parameters and
restart the unit
- check the control board
- software bug => update the
software

S2

4=Control

2=Board

ASIC reset

This fault should not appear.


If it appears anyway, control
hardware is failured or there
is too much disturbances.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

20

Sub
code

Module

Sub module

Possible cause

Corrective actions

S11-S14

4=Control

2=Board

NXS special codes

This fault should not appear.


If it appears anyway, microprosessor is failured or
there is software problem.

S31-S51

4=Control

2=Board

NXP special codes

This fault should not appear.


If it appears anyway, control
hardware is failured or there
is too much disturbance or
there is software problem.
Save the service info, there
is special info in fault history
available.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

21

2.20. F26 Start up prevented fault


TABLE 21. F26 Start up prevented fault
Sub
code

Module

Sub module

Possible cause

S1

8=Software

11=Application

Prevention of accidental start up.


NOTE! Software
trigged the fault.
Report of this failure appears after
the delay, which is
specified by firmware parameter
FaultDelay_fwu8x1
0ms, default value
is 0 .
Fault occurs in over
voltage situation. If
the firmware
parameter PreventStartUp=1,
occurs F26 S1 and
delayed F2, over
voltage fault, does
not appear.

-Reset the fault.


-Auxiliary voltage missing,
but main voltage works
properly. In this situation
software acts in different
way if there is Vacon bus
available in the unit or not
and, if the unit is NXS or
NXP.

S2

8=Software

11=Application

Appears if START
command is ON,
when returning to
READY STATE after
Safe Disable has
been active. Only
edge sensitive
START is accepted
after Safe Disable
has been active.

Remove START command


and reser the fault. It should
be prevented to have a
START commandin this situation.

S30

8=Software

11=Application

Appears if START
command is ON
after system software has been
downloaded, after
application has
been downloaded
or application has
been changed.

Remove START command


and reser the fault. It should
be prevented to have a
START commandin this situation.

Corrective actions

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

22

2.21. F29 Thermistor fault


TABLE 22. F29 Thermistor fault
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

8=Software

11=Application

Thermistor input is
activated (>4k?) on
the OPT-AF option
board.

- Check thermistor and its


connection => change the
thermistor, if needed
- Check the motor temperature => correct the cooling of
the motor

S2

8=Software

11=Application

Became from the


special application.

More information from the


fault is available in the
users manual of the special
application

Corrective actions

2.22. F30 Safe disable warning


TABLE 23. F30 Safe disable warning
Sub
code

Module

Sub module

Possible cause

S1

8=Software

11=Application

Safe disable inputs


SD1 and SD2 are
activated through
the option board
OPT-AF.

More details from OPT-AF


Users manual UD01066E.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

23

2.23. F31 IGBT temperature hardware fault


TABLE 24. F31 IGBT temperature hardware fault
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

Possible cause

Corrective actions

1=Unit
3=U phase
4=V phase
5= W phase

Appears in unit size


FR9/FI9 or bigger
and in CH61 or bigger.

- Check and correct parameter settings (acceleration


settings, current settings, U/
f settings, switching settings), several times, if
needed.
- Check the ASIC circuit.
- Measure output current in
all phases and compare the
result to the values on the
monitoring page.
INTERNAL FAULT: check the
temperature measurement
circuit or AC Drive is too
small.
EXTERNAL FAULT: failure in
the motor or output filters.

The fault appears,


when input ETR
signal in ASIC circuit is 0. Parameter
setting generate
the fault.
If defect code F41
appears in same
time with F31, use
F41 trouble-shooting.

2.24. F32 Fan cooling fault


TABLE 25. F32 Fan cooling fault
Sub
code

S1

Module

1=Power
2=Power1
3=Power2

Sub module

1=Unit

Possible cause

Corrective actions

Appears in unit size


FR8/FI8 or bigger.
Fan does not work
according to feedback information
although
requested.

- Check the visible damages


on the fan inverter board and
check the LED blinking, also.
- Disconnect and check the
fan -> replace the faulty fan.
Check fan capacitor and fan
inverter.
- Measure the winding resistance and insulation resistance.
- Power supply fault or "ON"
command missing.
- Problem can be in fan, in
fuses, in fan capacitor, in fan
inverter, in power control
board or in the cables
between them. Check the
isolation transformer and
output common mode filter,
also.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

24

2.25. F34 CAN communication fault


TABLE 26. F34 CAN communication fault
Sub
code

Module

S1

5=Expander

Sub module

2=Board

Possible cause

Appears in the
unit, which has
double settings
or cable condition
is pure or there
are wrong connections.

Corrective actions

-Check the logged data in


the fault history.
-Re-configure the unit,
which has got double settings.
-Check the cables (connections and condition).

2.26. F35 Application fault


TABLE 27. F35 Application fault
Sub
code

Module

Sub module

Possible cause

S1-SXX

8=Software

11=Application

Priority problem in
application.
NOTE!
S89: overload on
1ms level.
S90: overload on
5ms level.
S91: overload on
10ms level.
S92: overload on
100ms level.
S93: overload on
1000ms level.
S95: application is
not started.

Check the application.

S97

8=Software

11=Application

Application can not


RUN after 3 watchdog faults.
Should not appear.

- If fault appears, reset the


unit and shut down the drive.
If the fault still appears after
those operations, the fault is
in the application.
-Check the application.

Corrective actions

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

25

2.27. F36 Control unit fault


TABLE 28. F36 Control unit table
Sub
code

S1

Module

Sub module

Possible cause

Corrective actions

8=Software

1=Unit

Software and
power unit are
incompatible.
If the fault
appears after the
first power up
and EEPROM is
reprogrammed,
entered EEPROM
data is incompatible with existing
system software.
If EEPROM is not
reprogrammed, it
is corrupted.

1. Update the software or


2. Change the power unit.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

26

2.28. F37 Device changed alarm


TABLE 29. F37 Device changed alarm
Sub
code

Module

Sub module

Possible cause

Corrective actions

S1

1 = Power
2 = Power 1
3 = Power 2
4 = Control
5=Expander
6 = Adapter
7 = Star
coupler

1 = Power
2 = Power 1
3 = Power 2
4 = Control
5=Expander
6 = Adapter
7 = Star
coupler

Control board.
Parameter list
remains the
same.
Indication
appears, when
the part is the
same type but the
serial number is
different.

This is indication, not a fault.


Reset the alarm.

S2

4=Control

4=Control

Control unit

This is indication, not a fault.


Reset the alarm.

S3

1 = Power
2 = Power 1
3 = Power 2

1 = Power
2 = Power 1
3 = Power 2

Power board

This is indication, not a fault.


Reset the alarm.

S4

1 = Power
2 = Power 1
3 = Power 2

1 = Power
2 = Power 1
3 = Power 2

Power unit

This is indication, not a fault.


Reset the alarm.

S5
A=Slot A
B=Slot B
C=Slot C
D=Slot D
E=Slot E

6 = Adapter

6 = Adapter

Adapter board
and its slot.

This is indication, not a fault.


Reset the alarm.

2.29. F38 Device added alarm


TABLE 30. F38 Device added alarm
Sub
code

S1

Module

Sub module

1 = Power
2 = Power 1
3 = Power 2
4 = Control
5=Expander
6 = Adapter
7 = Star
coupler

1 = Power
2 = Power 1
3 = Power 2
4 = Control
5=Expander
6 = Adapter
7 = Star
coupler

Possible cause

Control board.
Appears only
after microprocessor reset.

Corrective actions

This is indication, not a fault.


Reset the alarm.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

Sub
code

Possible cause

27

Module

Sub module

Corrective actions

S4

1 = Power
2 = Power 1
3 = Power 2

1 = Power
2 = Power 1
3 = Power 2

Control unit

This is indication, not a fault.


Reset the alarm.

S5
A=Slot A
B=Slot B
C=Slot C
D=Slot D
E=Slot E

6 = Adapter

6 = Adapter

Adapter board
and its slot.

This is indication, not a fault.


Reset the alarm.

2.30. F39 Device removed alarm


TABLE 31. F39 Device removed alarm
Sub
code

S5
A=Slot A
B=Slot B
C=Slot C
D=Slot D
E=Slot E

Module

1=Power
2=Power 1
3=Power 2
4=Control
5=Expander
6=Adapter
7=Star
couple

Sub module

1 = Unit
2 = Board
6 = A slot
7 = B slot
8 = C slot
9 = D slot
10 = E slot

Possible cause

Corrective actions

Indication
appears, when
option board or
adapter has been
removed.
Appears only
after microprocessor reset

This is indication, not a fault.


Reset the alarm.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

28

2.31. F40 Device unknown fault


TABLE 32. F40 device unknown fault
Sub
code

S1

Module

Sub module

Possible cause

1 = Power
2 = Power 1
3 = Power 2
4 = Control
5=Expander
6 = Adapter
7 = Star
coupler

1 = Unit
2 = Board
6 = A slot
7 = B slot
8 = C slot

S2

3=Power 2

1 = Unit
2 = Board

S3

7=Star coupler

NXP2 required
the star coupler.
Appears only
after
microprocessor
reset.

S4

4=Control

There is wrong
device data on the
control board or
in the control
unit. Appears
only after
microprocessor
reset.

S5
A=Slot A
B=Slot B
C=Slot C
D=Slot D
E=Slot E

4=Control

9 = D slot
10 = E slot

2=Board

Checksum fault
in device
information.
Appears only
after
microprocessor
reset.

Corrective actions

-Check the EEPROM data on


a circuit board. Reprogram
the EEPROM.
-If the EEPROM has corrupted, change the board.
-Check the programmed
data and correct it.

Power 2 is not
equal to Power 1.
Appears only
after microprocessor reset.

Wrong type
EEPROM on NXP
control board.
Software version
NXP00002V152 or
newer required
32 kByte
EEPROM.
Appears only
after
microprocessor
reset.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

29

2.32. F41 Software IGBT temperature fault


TABLE 33. F41 Software IGBT temperature fault
Sub
code

S1

Module

1 = Power

Sub module

1 = Unit

Possible cause

Corrective actions

-Software has
detected too high
short term overload.
-Checked parameters are: Acceleration time, U/f
curve, current
limit, DC braking,
Switching frequency.r reset

-Change parameter setting,


if possible.
-Drive is too small, if
software update and
parameter change did not
help.
- Measure actual output
current and compare it to
the value on the monitoring
page.
-Measure temperature
circuit.
-If measured values are
correct, update the system
software or provide fresh
cooling air.

2.33. F42 Brake resistor temperature fault


TABLE 34. F42 Brake resistor temperature fault
Sub
code

S1

Module

1=Power
2=Power 1
3=Power 2

Sub module

1 = Unit

Possible cause

Corrective actions

-Software has
detected too high
temperature on
internal brake
resistor.
-This fault
appears only,
when internal
resistor and
internal brake
chopper are in
use

-Reset the unit.


-Increase the deceleration
time and restart the unit.
-Parameter settings are not
correct.
-Dimensioning of the brake
chopper is not correct.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

30

2.34. F43 Encoder fault


TABLE 35. F43 Encoder fault
Sub
code

Module

S1

5=Expander

8=C slot

Channel A missing.

S2

5=Expander

8=C slot

Channel B missing.

S3

5=Expander

8=C slot

Channels A and B
missing.

-Check encoder cable.


-Check state of the option
board.
-Measure encoder pulses, if
they are correct, option
board is faulty.
-If the pulses are not
correct, encoder/cabling is
faulty.

S4

5=Expander

8=C slot

Reversed. Output
frequency has
been set to the
positive value, but
encoder signal is
negative.

Change the frequency value


polarity so, that the encoder
signal is positive.

S5

5=Expander

8=C slot

Board missing.

-Check the board and its


condition.
-Check the terminals.
Check the board connections

Sub module

Possible cause

Corrective actions

-Check encoder cable.


-Check state of the option
board.
-Measure encoder pulses, if
they are correct, option
board is faulty.
-If the pulses are not
correct, encoder/cabling is
faulty.
-Check encoder cable.
-Check state of the option
board.
-Measure encoder pulses, if
they are correct, option
board is faulty.
-If the pulses are not
correct, encoder/cabling is
faulty.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

Sub
code

Module

S6

5=Expander

S7

Sub module

31

Possible cause

Corrective actions

8=C slot

Serial communication fault.

Encoder cable is not


connected or there are
interferences in the cable.
Read OPT-BB Users manual
UD00741 the latest version.

5=Expander

8=C slot

Channels A and B
mismatched.

Check the cable connections


and terminals.

S8

5=Expander

8=C slot

Resolver/motor
pole pair
mismatched.

Read OPT-BC Users manual


UD01039 the latest version

S9

5=Expander

8=C slot

Start angle
missing.

Do encoder identification.

2.35. F44 Parameter changed fault


Available in software versions NXS V128 and NXP V122 or newer. Copy parameters to the panel or
to the pC before pressing RESET button. After the RESET, the drive will usedefault parameters.
F44 appears, when different size power unit or voltage is connected to the same control unit. F44
appears, if new option board is different type than the original was.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

32

TABLE 36. F44 Parameter changed alarm


Sub
code

S1

Module

1=Unit
2=Board
6=A slot
7 =B slot
8=C slot
9=D slot
10=E slot

Possible cause

Corrective actions

Control board.
Parameter settings goes back to
the factory settings (default settings). Appears
only after microprocessor reset.

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S2

Control unit

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S3

Power board

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S4

Power unit

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode..

Adapter board

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S5
A=Slot A
B=Slot B
C=Slot C
D=Slot D
E=Slot E

1=Power
2=Power 1
3=Power 2
4 =Control
5=Expander
6=Adapter
7=Star coupler

Sub module

2.36. F45 Device parameter added alarm


This fault is available in software versions NXS V128 and NXP V122 or newer. F45 appears if different type, new option board is inserted in the same slot than the original was. Option board parameters are set to default settings.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

33

TABLE 37. F45 Device parameter added alarm


Sub
code

S1

Module

1=Power
2=Power 1
3=Power 2
4 =Control
5=Expander
6=Adapter
7=Star coupler

Sub module

1=Unit
2=Board
6=A slot
7 =B slot
8=C slot
9=D slot
10=E slot

Possible cause

Corrective actions

Control board.
Parameter settings goes back to
the factory settings (default settings). Appears
only after microprocessor reset.

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S2

Control unit

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S3

Power board

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S4

Power unit

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

Adapter board

-This is indication, not a


fault.
-Check the most critical
parameters before entering
RUN mode.

S5
A=Slot A
B=Slot B
C=Slot C
D=Slot D
E=Slot E
2.37. F49 Division by zero fault
TABLE 38. F49 Division by zero fault
Sub
code

Module

Sub module

Possible cause

S1

8=Software

11=Applicatio
n

-Nominator zero
(division) in
application

Corrective actions

-Reset the fault.


-Check the application.
There is fault in application
compilation. Take a contact
to the application team.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

34

2.38. F50 Analogue input Iin<4mA fault


TABLE 39. F50 Analogue input Iin<4mA fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Corrective actions

Application fault,
all in one applications.
Current at the
analogue input is
<4mA.

-Reset the fault.


-Measure corresponding
input current value from the
I/O terminal.
-If the value is NOT >4mA:
EXTERNAL fault -> replace
mA sensor or its cable.
-If the value IS >4mA:
INTERNAL fault -> replace
faulty option board.

Possible cause

Corrective actions

Application fault,
all in one applications.
Digital input fault.

-Reset the fault.


-Measure corresponding
input current value from the
I/O terminal.
- F51 can be used as CC or
OC.
-If the value is NOT correct:
EXTERNAL fault -> replace
appliance or its cable.
-If the value IS >4mA:
INTERNAL fault -> replace
faulty option board.

2.39. F51 External fault


TABLE 40. F51 External fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

35

2.40. F52 Keypad communication fault


TABLE 41. F52 Keypad communication fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Corrective actions

Application fault,
all in one applications.
This fault
appears, when
panel is active
control place.

-Reset the fault.


-If the panel is empty, measure +9V between pins 1 and
2 on the connector.
-If the value is +9V, possible
locations to the fault are:
cable between panel and
control board or on the control board.
-If the value is NOT +9V, control board is faulty.
-If the panel is NOT empty,
there is communication failure in the panel or on the
control board.

Possible cause

Corrective actions

Application fault,
all in one applications.

-Reset the fault (master


unit).
-Check the field bus communication status from the
option board or software.
-If communication works
properly, check, does the
drive recognize the option
board.
-If communication does not
work, the option board is
faulty.

2.41. F53 Fieldbus fault


TABLE 42. F53 Fieldbus fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

36

2.42. F54 Slot fault


TABLE 43. F54 Slot fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Corrective actions

Application fault,
all in one applications. Start-up of
the new option
board.
Fault appears,
when internal SPI
bus is overloaded or broken. SPI bus
communicates
via slots B to E.

-Reset the fault.


-If the fault appears, when
new option board has been
plugged, initialization state
is active on the option board,
but it does not reach RUN
state. Reason might be the
wrong data in the option
board EEPROM.
-Check the RUN status on
each option board.
-If the status is RUN: application might communicate
with option board too many
times/slot or application is
too heavy.
-If the status is NOT RUN:
there is hardware fault on
the control board or on the
option board SPI communication.

2.43. F55 Actual value supervision


TABLE 44. F55 Actual value supervision
Sub
code

S1

Module

Sub module

Possible cause

Corrective actions

8=Software

11=Application

Application fault
in Water Solution
application. Over
load or under
load alarm is in
use, when the
drive is in RUN
state and it
includes 2s long
inside delay,
before the drive
trips.

Reset the fault.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

37

2.44. F56 PT 100 fault


TABLE 45. F56 PT 100 fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Corrective actions

Application fault,
all in one applications.

-Reset the fault.


-Check PT 100 temperature.
-If the temperature is within
the limits, there is hardware
fault and option board is failure.
If the temperature is NOT
within the limits, the source
is outside the limits for the
some reason. Correct the
external cause.

Possible cause

Corrective actions

Application fault,
all in one applications. The
application send
the warning, if
the system
software do not
work properly.

-Check the size of the motor.


-Check the connection of the
motor, it might be
unconnected.
-Load is too high.

Possible cause

Corrective actions

Application fault,
all in one applications. The current
limit, when the
brake will be
open do not
reach.

-Reset the fault.


-Check the parameters.
- More information in All in
one users manual UD00885,
latest version.

2.45. F57 Identification warning


TABLE 46. F57 Identification warning
Sub
code

Module

S1

8=Software

Sub module

11=Application

2.46. F58 Brake fault


TABLE 47. F58 Brake fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Defect codes

38

2.47. F59 System bus communication fault


TABLE 48. F59 System bus communication fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Corrective actions

Application fault,
all in one applications.

-Reset the fault.


-Check PT 100.
-Check parameters Master
Follower mode (P2.11.1) and
option board.

Possible cause

Corrective actions

Application fault,
all in one applications.

-Reset the fault.


-Check parameters: P2.7.32
(ID751) Cooling monitor (in
NXP drive only) and P2.2.7.23
(ID750) Cooling fault delay.

Possible cause

Corrective actions

2.48. F60 Cooling fault


TABLE 49. F60 Cooling fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

2.49. F61 Speed error fault


TABLE 50. F61 Speed error fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Application fault,
all in one applications.

-Reset the fault.


-Check parameter settings:
P2.7.33 Speed error mode,
P2.7.34 Speed error
maximum difference,
P2.7.35 Speed error fault
delay.

24h on-call service phone: +358 (0)40 83 71 150

Defect codes

39

2.50. F62 RUN disable fault


TABLE 51. F62 RUN disable fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Application fault,
all in one applications.
READY status lost
and information
will disappear.
RUN enable is
low.

Corrective actions

-Reset the fault.


-Check parameter settings:
RUN enable, P2.2.7.3 (TTF
programming).

2.51. F63 Emergency stop fault


TABLE 52. F63 Emergency stop fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Application fault,
all in one applications.

Corrective actions

-Reset the fault.


-Check parameter settings:
P2.4.21 Emergency stop
mode.
- Restart always on the
upward edge.

2.52. F64 Input switch open fault


TABLE 53. F64 Input switch open fault
Sub
code

Module

S1

8=Software

Sub module

11=Application

Possible cause

Application fault,
all in one applications. Drive input
switch is open.

Corrective actions

-Reset the fault.


-Check the main power
switch of the drive.

Fault codes F80 F99 are available to application faults in special applications. More information
from the fault codes is available in users manual of the special application.

email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Specifications

39

3. SPECIFICATIONS
3.1. Specific features of defect codes
TABLE 54.

NX defect code features.

Defect code

Details

Note!

NOTE! THE FIRST THING, RESET THE FAULT. IF THE RESET DO NOT HELP, RESTART THE
DRIVE.

Email: [email protected] Tel: +358 (0)201 212 575 Fax: +358 (0)204 335 091

Specifications

40

3.2. NX defect code version history


TABLE 55.

NX defect code changes.

Defect
code

Defect
code name

S.No/date

Change from the previous

24h on-call service phone: +358 (0)40 83 71 150

Vacon Plc.
Runsorintie 7
65380 Vaasa
Finland
Subject to change without prior notice
2009 Vacon Plc.

SM00092A
25.05.2009
Author: J.Kukkonen

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