Midterm Leadership and Management (MCN 107) EXAM
Midterm Leadership and Management (MCN 107) EXAM
Midterm Leadership and Management (MCN 107) EXAM
Paramedical Department
MCN 107 Midterm Exam
Name :
1. A registered nurse is planning for theclient assignment for the day. Which of the following is
the most appropriate assignment for a nursing assistant?
A. a client requires tap water enemas
B. a client requiring colostomy irrigation
C. a client requiring continuous tube feeding
D. a client with difficulty swallowing food and fluid
2. A registered nurse employed in long-term care facility is planning assignments for the clients
on a nursing unit. The RN needs to assign four clients and has a licensed practical (vocational)
nurse and three nursing assistants on a nursing team. Which of the following clients would the
nurse most appropriately assign to LPN
A. a client who requires a 24-hour urine collection
B. an elderly client requiring assistance with bed bad and frequent ambulation
C. a client who requires a fleet and an oil retention enema
D. a client with an abdominal wound that requires irrigation and dressing changes every 3 hours
3. A registered nurse has received the assignment for the day shift. After making initial rounds
and checking all the assigned clients, which will the RN plan to care for first?
A. a client who is ambulatory
B. a client who has fever and who is diaphoretic and restless
C. a client scheduled for physical therapy at 1:00 pm
D. a post-operative client who has received pain medications
4. A nurse is assigned to care for four clients. In planning client rounds, which client would the
nurse assess first?
A. a client receiving oxygen via nasal cannula who had difficulty breathing the previous shift
B. a post-operative client for discharge
C. a client scheduled for x-ray
D. a client requiring daily dressing changes
5. A registered nurse (RN) is implementing a team nursing approach. The RN has a licensed
practical nurse (LPN) and a nursing assistant on the team and is planning the client assignments
for the day. The RN appropriately assigns which of the following clients to the LPN?
a) a client who needs assistance with grooming
b) a client who needs frequent ambulation
c) a client who needs to be suctioned as needed (PRN)
d) a client who needs assistance with hygiene measures
6. A nurse is planning client assignments. Which of the following is the least appropriate
assignment for the nursing assistant?
a) assisting a profoundly developmentally disabled child to eat lunch
b) obtaining frequent oral temperatures on a client
c) accompanying a 51-year old man, being discharged to home following a bowel resection
d) collecting a urine specimen from a 70-year old woman admitted 3 days ago
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7.. A nurse is assigned to care for four clients. In planning client rounds, which client would the
nurse assess first?
a) a client receiving oxygen via nasal cannula who had difficulty breathing during the previous
shift
b) a postoperative client preparing fro discharge
c) a client scheduled for a chest x-ray
d) a client requiring daily dressing changes
8.. A nurse is planning the client assignments for the shift. Which of the following clients would
the nurse appropriately assign to the nursing assistant?
a) a client requiring twice -daily dry dressing changes
b) a client requiring frequent ambulation with a walker
c) a client on a bowel management program requiring rectal suppositories and a daily enema
d) a client with diabetes mellitus requiring daily insulin and reinforcement of dietary measures
9.. A client with a spinal cord injury develops a severe, pounding headache. The client is
diaphoretic, hypertensive, and bradycardic and complains of nausea and nasal congestion. The
nurse determines that the client is experiencing autonomic hyperreflexia (autonomic dysreflexia).
Which action would the nurse take first?
a) notify the physician
b) document the findings
c) perform a rectal examination
d) place the client in a sitting position
10.A client who is mouth breathing is receiving oxygen by face mask. The nursing assistant asks
the registered nurse (RN) why a water bottle is attached to the oxygen tubing near the wall
oxygen outlet. The RN responds that the primary purpose of this feature is to:
a) prevent fluid loss from the lungs during mouth breathing
b) give the client added fluid via the respiratory rate
c) humidify the oxygen that is bypassing the client's nose
d) prevent the client from getting nosebleed
11.. A nurse and a nursing assistant are assisting the respiratory therapist to position a client for
posturaldrainage. The nursing assistant asks the nurse how the respiratory therapists selects the
position used for the procedure. The nurse responds that a position is chosen that will use gravity
to help drain secretions from which of the following areas?
a) trachea
b) main bronchi
c) lobes
d) alveoli
12. A registered nurse (RN) is observing a licensed practical nurse (LPN) caring for a deceased
client whose eyes will be donated. The RN intervenes if the LPN performs which action?
a) elevates the head of the bed
b) closes the client's eyes
c) places wet saline gauze pads and ice pack on the eyes
d) closes the client's eyes and places a dry sterile dressing over the eyes
13. The nurse has recently been assigned to manage a pulmonary progressive unit at a large
urban hospital. The nurse's leadership style is participative, with the belief that all staff members
assist in decision making and the development of the unit's goals. The nurse is implementing
which leadership style?
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a) democratic
b) laissez faire
c) auticratic
d) situational
14. A physician has written an order for a vest restraint to be applied on a client from 10:00 pm
to 7:00 am because the client becomes disoriented during the night and is at risk for falls. At
11:00 pm, the charge nurse makes rounds on all of the clients with the vest restraint, which
observation by the charge nurse would indicate that the nurse who cared for this client performed
an unsafe action in the use of the restraint?
a) a safety knot was used to secure the restraint
b) the client's record indicates that the restraint will be released every 2 hours
c) the restraint was applied tightly
d) the call light was placed within reach of the client
15. Katherine is a young Unit Manager of the Pediatric Ward. Most of her staff nurses are senior
to her, very articulate, confident and sometimes aggressive. Katherine feels uncomfortable
believing that she is the scapegoat of everything that goes wrong in her department. Which of the
following is the best action that she must take?
a. Identify the source of the conflict and understand the points of friction
b. Disregard what she feels and continue to work independently
c. Seek help from the Director of Nursing
d. Quit her job and look for another employment.
16. As a young manager, she knows that conflict occurs in any organization. Which of the
following statements regarding conflict is NOT true?
a. Can be destructive if the level is too high
b. Is not beneficial; hence it should be prevented at all times
c. May result in poor performance
d. May create leaders
17. Katherine tells one of the staff, I dont have time to discuss the matter with you now. See me
in my office later when the latter asks if they can talk about an issue. Which of the following
conflict resolution strategies did she use?
a. Smoothing
b. Compromise
c. Avoidance
d. Restriction
18. Kathleen knows that one of her staff is experiencing burnout. Which of the following is the
best thing for her to do?
a. Advise her staff to go on vacation.
b. Ignore her observations; it will be resolved even without intervention
c. Remind her to show loyalty to the institution.
d. Let the staff ventilate her feelings and ask how she can be of help.
19. She knows that performance appraisal consists of all the following activities EXCEPT:
a. Setting specific standards and activities for individual performance.
b. Using agency standards as a guide.
c. Determine areas of strength and weaknesses
d. Focusing activity on the correction of identified behavior.
20. Which of the following statements is NOT true about performance appraisal?
a. Informing the staff about the specific impressions of their work help improve their
performance.
b. A verbal appraisal is an acceptable substitute for a written report
c. Patients are the best source of information regarding personnel appraisal.
d. The outcome of performance appraisal rests primarily with the staff.
21. There are times when Katherine evaluates her staff as she makes her daily rounds. Which of
the following is NOT a benefit of conducting an informal appraisal?
a. The staff member is observed in natural setting.
b. Incidental confrontation and collaboration is allowed.
c. The evaluation is focused on objective data systematically.
d. The evaluation may provide valid information for compilation of a formal report.
22. She conducts a 6-month performance review session with a staff member. Which of the
following actions is appropriate?
a. She asks another nurse to attest the session as a witness.
b. She informs the staff that she may ask another nurse to read the appraisal before the
session is over.
c. She tells the staff that the session is manager-centered.
d. The session is private between the two members.
23. Alexandra is tasked to organize the new wing of the hospital. She was given the authority to
do as she deems fit. She is aware that the director of nursing has substantial trust and confidence
in her capabilities, communicates through downward and upward channels and usually uses the
ideas and opinions of her staff. Which of the following is her style of management?
a. Benevolent authoritative
b. Consultative
c. Exploitive-authoritative
d. Participative
24. She decides to illustrate the organizational structure. Which of the following elements is
NOT included?
a. Level of authority
b. Lines of communication
c. Span of control
d. Unity of direction
25. She plans of assigning competent people to fill the roles designed in the hierarchy. Which
process refers to this?
a. Staffing
b. Scheduling
c. Recruitment
d. Induction
25. She checks the documentary requirements for the applicants for staff nurse position. Which
one is NOT necessary?
a. Certificate of previous employment
b. Record of related learning experience (RLE)
c. Membership to accredited professional organization
d. Professional identification card
27. Which phase of the employment process includes getting on the payroll and completing
documentary requirements?
a. Orientation
b. Induction
c. Selection
d. Recruitment
28. She tries to design an organizational structure that allows communication to flow in all
directions and involve workers in decision making. Which form of organizational structure is
this?
a. Centralized
b. Decentralized
c. Matrix
d. Informal
29. In a horizontal chart, the lowest level worker is located at the
a. Left most box
b. Middle
c. Right most box
d. Bottom
30. She decides to have a decentralized staffing system. Which of the following is an advantage
of this system of staffing?
a. greater control of activities
b. Conserves time
c. Compatible with computerization
d. Promotes better interpersonal relationship
31. Aubrey thinks about primary nursing as a system to deliver care. Which of the following
activities is NOT done by a primary nurse?
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b. Leaders believe that people are basically good and need not be closely controlled
c. Leaders rely heavily on visioning and inspire members to achieve results
d. Leadership is shared at the point of care.
51. Ms. Castro learns that some leaders are transactional leaders. Which of the following does
NOT characterize a transactional leader?
a. Focuses on management tasks
b. Is a caretaker
c. Uses trade-offs to meet goals
d. Inspires others with vision
52. She finds out that some managers have benevolent-authoritative style of management. Which
of the following behaviors will she exhibit most likely?
a. Have condescending trust and confidence in their subordinates
b. Gives economic or ego awards
c. Communicates downward to the staff
d. Allows decision making among subordinates
53. Harry is a Unit Manager I the Medical Unit. He is not satisfied with the way things are going
in his unit. Patient satisfaction rate is 60% for two consecutive months and staff morale is at its
lowest. He decides to plan and initiate changes that will push for a turnaround in the condition of
the unit. Which of the following actions is a priority for Harry?
a. Call for a staff meeting and take this up in the agenda.
b. Seek help from her manager.
c. Develop a strategic action on how to deal with these concerns.
d. Ignore the issues since these will be resolved naturally.
54. She knows that there are external forces that influence changes in his unit. Which of the
following is NOT an external force?
a. Memo from the CEO to cut down on electrical consumption
b. Demands of the labor sector to increase wages
c. Low morale of staff in her unit
d. Exacting regulatory and accreditation standards
55. After discussing the possible effects of the low patient satisfaction rate, the staff started to list
down possible strategies to solve the problems head-on. Should they decide to vote on the best
change strategy, which of the following strategies is referred to this?
a. Collaboration
b. Majority rule
c. Dominance
d. Compromise
56. One staff suggests that they review the pattern of nursing care that they are using, which is
described as a:
a. job description
b. system used to deliver care
c. manual of procedure
d. rules to be followed
57. Which of the following is TRUE about functional nursing?
a. Concentrates on tasks and activities
b. Emphasizes use of group collaboration
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d. The Good Shepherd Medical Center aims to provide a patient-centered care in a total healing
environment.
65. The statement, The Good Shepherd Medical Center aims to provide patient-centered care in
a total healing environment refers to which of the following?
a. Vision
b. Goal
c. Philosophy
d. Mission
66. Julius plans to revisit the organizational chart of the department. He plans to create a new
position of a Patient Educator who has a coordinating relationship with the head nurse in the
unit. Which of the following will likely depict this organizational relationship?
a. Box
b. Solid line
c. Broken line
d. Dotted line
67. He likewise stresses the need for all the employees to follow orders and instructions from
him and not from anyone else. Which of the following principles does he refer to?
a. Scalar chain
b. Discipline
c. Unity of command
d. Order
68. Julius orients his staff on the patterns of reporting relationship throughout the organization.
Which of the following principles refer to this?
a. Span of control
b. Hierarchy
c. Esprit d corps
d. Unity of direction
69. He emphasizes to the team that they need to put their efforts together towards the attainment
of the goals of the program. Which of the following principles refers to this?
a. Span of control
b. Unity of direction
c. Unity of command
d. Command responsibility
70. Julius stresses the importance of promoting esprit d corps among the members of the unit.
Which of the following remarks of the staff indicates that they understand what he pointed out?
a. Lets work together in harmony; we need to be supportive of one another
b. In order that we achieve the same results; we must all follow the directives of Julius and not
from other managers.
c. We will ensure that all the resources we need are available when needed.
d. We need to put our efforts together in order to raise the bar of excellence in the care we
provide to all our patients.
71.. He discusses the goal of the department. Which of the following statements is a goal?
a. Increase the patient satisfaction rate
b. Eliminate the incidence of delayed administration of medications
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client whose eyes will be donated. The RN intervenes if the LPN performs which action?
a) elevates the head of the bed
b) closes the client's eyes
c) places wet saline gauze pads and ice pack on the eyes
d) closes the client's eyes and places a dry sterile dressing over the eyes
86. The nurse has recently been assigned to manage a pulmonary progressive unit at a large
urban hospital. The nurse's leadership style is participative, with the belief that all staff members
assist in decision making and the development of the unit's goals. The nurse is implementing
which leadership style?
a) democratic
b) laissez faire
c) auticratic
d) situational
87. A physician has written an order for a vest restraint to be applied on a client from 10:00 pm
to 7:00 am because the client becomes disoriented during the night and is at risk for falls. At
11:00 pm, the charge nurse makes rounds on all of the clients with the vest restraint, which
observation by the charge nurse would indicate that the nurse who cared for this client performed
an unsafe action in the use of the restraint?
a) a safety knot was used to secure the restraint
b) the client's record indicates that the restraint will be released every 2 hours
c) the restraint was applied tightly
d) the call light was placed within reach of the client
NCLEX RN:
ANSWERS AND RATIONALE
1) A
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- The nursing assistant can perform enema. Option B, C, and D will be done by the
LVN/LPN
2) D
- the LVN can perform more complicated procedures like wound care. Option A,
B, and C tasks done by nursing assistants
3) B
- patients with unstable condition should be given highest priority by the nurse.
The client who has fever, and who is diaphoretic and restless is with unstable
condition
4) A
- the client with problem with airways and whose condition is unstable should be
given first priority by the nurse. "ABC" is a priority.
5) C
- When a nurse delegates aspects of a client's care to another staff member, the
nurse assigning the task is responsible for ensuring that each task is appropriately
assigned on the basis of the educational level and competency of the staff member.
Option C can be assigned to the LPN because this staff member can perform
certain invasive procedures. Noninvasive interventions can be assigned to a
nursing assistant. These include the tasks identified in options A, B, and D.
6) A
- The nurse must determine the most appropriate assignment based on the skills of
the staff member and the needs of the client. In this case, the least appropriate
assignment for a nursing assistant would be assisting with feeding a profoundly
developmentally disabled child. The child is likely to have difficulty eating and
therefore a higher potential for complications such as choking and aspiration. The
remaining three options include no data indicating that these tasks carry any
unforeseen risk.
7) A
- Airway is always a high priority, so the nurse would attend to the client who has
been experiencing an airway problem first. The clients described in options B, C,
and D would be an intermediate priority.
78) B
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After you reviewed your answers through its rationale, you can also go back to the
first page to start from the beginning:
12) C
- When a corneal donor dies, the eyes are closed and gauze pads wet with saline
are placed over them with a small ice pack. Within 2 to 4 hours, the eyes are
enucleated. The cornea is usually transplanted with 24 to 48 hours. The head of the
bed should also be elevated. Placing dry sterile dressings over the eyes serves no
useful purpose.
13.) A
- Democratic leadership is defined as participative with a focus on the belief that
all members of the group have input into the decision making process. This leader
acts as a resource person and facilitator. Laissez faire leaders assume a passive
approach, with the decision making left to the group. Autocratic leadership
dominates the group, with maintenance of strong control over the group.
Situational leadership is based on the current events of the day.
14) C
- Restraints should never be applied tightly because that could impair circulation.
The restraint should be applied securely (not tightly) to prevent the client from
slipping through the restraint and endangering himself or herself. A safety knot
should be used because it can easily be released in an emergency. Restraints,
especially limb restraints, must be released every 2 hours (or per agency policy) to
inspect the skin for abnormalities. The call light must always be within the clients
reach in case the client needs assistance.
Answers from nos. 15 42.
1. Answer: (A) Identify the source of the conflict and understand the points
of friction
This involves a problem solving approach, which addresses the root cause of
the problem.
2. Answer: (B) Is not beneficial; hence it should be prevented at all times
Conflicts are beneficial because it surfaces out issues in the open and can be
solved right away. Likewise, members of the team become more
conscientious with their work when they are aware that other members of
the team are watching them.
3. Answer: (C) Avoidance
This strategy shuns discussing the issue head-on and prefers to postpone it to
a later time. In effect the problem remains unsolved and both parties are in a
lose-lose situation.
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4. Answer: (D) Let the staff ventilate her feelings and ask how she can be of
help.
Reaching out and helping the staff is the most effective strategy in dealing
with burn out. Knowing that someone is ready to help makes the staff feel
important; hence her self-worth is enhanced.
5. Answer: (D) Focusing activity on the correction of identified behavior.
Performance appraisal deal with both positive and negative performance; is
not meant to be a fault-finding activity
6. Answer: (C) Patients are the best source of information regarding
personnel appraisal.
The patient can be a source of information about the performance of the staff
but it is never the best source. Directly observing the staff is the best source
of information for personnel appraisal.
7. Answer: (C) The evaluation is focused on objective data systematically.
Collecting objective data systematically can not be achieved in an informal
appraisal. It is focused on what actually happens in the natural work setting.
8. Answer: (D) The session is private between the two members.
The session is private between the manager and the staff and remains to be
so when the two parties do not divulge the information to others.
9. Answer: (B) Consultative
A consultative manager is almost like a participative manager. The
participative manager has complete trust and confidence in the subordinate,
always uses the opinions and ideas of subordinates and communicates in all
directions.
10. Answer: (D) Unity of direction
Unity of direction is a management principle, not an element of an
organizational structure.
11. Answer: (A) Staffing
Staffing is a management function involving putting the best people to
accomplish tasks and activities to attain the goals of the organization.
12. Answer: (B) Record of related learning experience (RLE)
Record of RLE is not required for employment purposes but it is required
for the nurses licensure examination.
13. Answer: (B) Induction
This step in the recruitment process gives time for the staff to submit all the
documentary requirements for employment.
14. Answer: (B) Decentralized
Decentralized structures allow the staff to make decisions on matters
pertaining to their practice and communicate in downward, upward, lateral
and diagonal flow.
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dominates the group, with maintenance of strong control over the group. Situational leadership is based
on the current events of the day.
20) C
- Restraints should never be applied tightly because that could impair circulation. The restraint should be
applied securely (not tightly) to prevent the client from slipping through the restraint and endangering
himself or herself. A safety knot should be used because it can easily be released in an emergency.
Restraints, especially limb restraints, must be released every 2 hours (or per agency policy) to inspect the
skin for abnormalities. The call light must always be within the clients reach in case the client needs
assistance.
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