Aerohive Deployment Guide

Aerohive Deployment Guide
Aerohive Deployment Guide

For Aerohive APs, Routers, HiveOS
Virtual Appliances, and HiveManager
Aerohive Technical Publications

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updates, visit www.aerohive.com/support.
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Aerohive Networks, the Aerohive Networks logo, HiveOS, and HiveManager are trademarks of Aerohive
Networks, Inc. All other trademarks and registered trademarks are the property of their respective
companies.
Information in this document is subject to change without notice. No part of this document may be
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receiving written permission from:
Aerohive Networks, Inc.
330 Gibraltar Drive
Sunnyvale, CA 94089
P/N 330002-22, Rev. A
About This Guide

This guide summarizes the different HiveManager systemsphysical HiveManager appliance, HiveManager
Virtual Appliance, and HiveManager Onlineand presents the basics of using the HiveManager GUI. It
explains how to deploy and configure Aerohive APs in wireless-only environments and how to deploy and
configure Aerohive routers and HiveOS Virtual Appliances as Layer 3 VPN gateways in wireless and routing
environments. The guide also introduces HiveOS, the operating system that runs on Aerohive APs, routers,
and HiveOS Virtual Appliances, and includes some example configurations using the CLI. Finally, it contains
several tables listing the various traffic types that must traverse the network to support Aerohive device
functionality. This guide is intended as a resource for all Aerohive administrators to aid in the deployment of
their Aerohive products.
Aerohive
Contents
Chapter 1 Using HiveManager ................................................................................................. 5
HiveManager Management Systems ......................................................................6
HiveManager Online.......................................................................................................... 8
HiveManager Virtual Appliance....................................................................................... 8
Installing and Connecting to the HiveManager GUI .............................................9

Introduction to the HiveManager GUI ...................................................................14
Viewing Reports................................................................................................................ 15
Searching .......................................................................................................................... 16
Dragging Firewall Policy Rules ........................................................................................ 17
Multiselecting .................................................................................................................... 18
Cloning Configurations.................................................................................................... 18
Sorting Displayed Data .................................................................................................... 19
HiveManager Configuration Workflow (Enterprise Mode) ..................................20

Updating Software on HiveManager.....................................................................22
Updating HiveOS Firmware .....................................................................................23
Updating Devices in a Mesh Environment .................................................................... 24
Chapter 2 Wireless-Only Configuration ................................................................................. 27

Example 1: Connecting APs to HiveManager ......................................................28
Example 2: Creating a Network Policy with a Hive ..............................................35
Example 3: Defining an SSID....................................................................................37
Example 4: Assigning a User Profile and VLAN to the SSID ..................................39
Example 5: Assigning the Configuration to APs ....................................................42
Chapter 3 Wireless and Routing Configuration ..................................................................... 47

Example 1: Deploying a HiveOS Virtual Appliance..............................................48
Installing an ESXi Hypervisor on a Server ........................................................................ 48
Creating and Activating Virtual Networks and Mapping Network Settings ............. 49
Promiscuous Mode .................................................................... 51

Deploying a HiveOS Virtual Appliance as a Layer 3 VPN Gateway .......................... 52
Example 2: Configuring the VPN Gateway and Routers .....................................60

Example 3: Auto Provisioning the Routers..............................................................66
Example 4: Deploying Routers on the Network ....................................................67
Deployment Guide
Contents
Chapter 4 HiveOS..................................................................................................................... 71
Common Default Settings and Commands .........................................................72
Configuration Overview ..........................................................................................73
Device-Level Configurations........................................................................................... 73
Policy-Level Configurations............................................................................................. 74
HiveOS Configuration File Types .............................................................................75
Chapter 5 Deployment Examples (CLI) ................................................................................. 79

Example 1: Deploying a Single AP..........................................................................80
Example 2: Deploying a Hive ..................................................................................83
Example 3: Using IEEE 802.1X Authentication ........................................................89
Example 4: Applying QoS ........................................................................................92
Example 5: Loading a Bootstrap Configuration ...................................................99
CLI Commands for Examples ................................................................................102
Commands for Example 1............................................................................................. 102
Chapter 6 Traffic Types .......................................................................................................... 107

Index ....................................................................................................................................... 115
Aerohive
Chapter 1
Using HiveManager
You can conceptualize the Aerohive cooperative control architecture as consisting of three broad planes
of communication. On the data plane, wireless clients gain network access by forming associations with
Aerohive APs and routers. On the control plane, Aerohive devices communicate with each other to
coordinate functions such as best-path forwarding, fast roaming, and automatic RF (radio frequency)
management. On the management plane, HiveManager provides centralized configuration, monitoring,
and reporting of multiple devices. These three planes are shown in Figure 1.
Figure 1
Three communication planes in the Aerohive cooperative control architecture
To the wired
network ...
Data Plane
Control Plane
Management Plane
Management
System
The data
plane is the logical
division of wireless client
traffic (user data) traversing a
wireless-to-wired LAN. Traffic in
the data plane follows optimal
paths that various mechanisms in
the control plane determine.
The control plane is
the logical division of
traffic that hive members use to
collaborate on how best to forward
user data, coordinate radio
frequencies, and provide layer-2
and layer-3 roaming capabilities
with each other.
The management
plane is the logical division
of administrative traffic relating to
the configuration and monitoring of Aerohive
devices. From a management system, an admin can use the
HiveManager to configure, maintain, and monitor multiple devices,
essentially coordinating the control and data planes from a single,
central location.
As you can see in Figure 1, HiveManager operates solely on the management plane. Any loss of
connectivity between HiveManager and the devices it manages only affects device manageability; such a
loss has no impact on communications occurring on the control and data planes.
Deployment Guide
Chapter 1 Using HiveManager
This chapter explains how to do the following basic tasks:
Use the console port to change the network settings for the MGT interface
Power on HiveManager and connect it to a network
Make an HTTPS connection from your management system to HiveManager and log in to the GUI
It then introduces the HiveManager GUI and includes a summary of the configuration workflow. Finally, the
chapter concludes with procedures for updating HiveManager software and device firmware. The sections
are as follows:
"HiveManager Management Systems" on page 6
"HiveManager Online" on page 8
"HiveManager Virtual Appliance" on page 8
"Installing and Connecting to the HiveManager GUI" on page 9
"Introduction to the HiveManager GUI" on page 14
"Viewing Reports" on page 15
"Searching" on page 16
"Dragging Firewall Policy Rules" on page 17
"Multiselecting" on page 18
"Cloning Configurations" on page 18
"Sorting Displayed Data" on page 19
"HiveManager Configuration Workflow (Enterprise Mode)" on page 20
"Updating Software on HiveManager" on page 22
"Updating HiveOS Firmware" on page 23
"Updating Devices in a Mesh Environment" on page 24
HIVEMANAGER MANAGEMENT SYSTEMS

The Aerohive HiveManager Network Management System provides centralized configuration, monitoring,
and reporting for all types of Aerohive devices: APs, routers, and Cloud VPN Gateways. Aerohive offers two
main types of HiveManager systems:
HiveManager Online, which is a cloud-based management system hosted by Aerohive
Standalone HiveManager appliances, which can be physical or virtual appliances (VMware) that you
own and operate on your premises
HiveManager Online is a cloud-based service running on hardware hosted and maintained by Aerohive.
The HiveManager appliance can be either a physical high-capacity 1U appliance or a HiveManager Virtual
Appliance, which is a virtual machine for VMware hypervisors that you can install and run on a computer on
your network (see Figure 2 on page 7).
Aerohive
HIVEMANAGER MANAGEMENT SYSTEMS
Figure 2
Physical HiveManager appliance, HiveManager Online, and HiveManager Virtual Appliance
HiveManager 1U High Capacity Appliance

Front panel
POWER
STATUS
HDD
Console port
USB ports
Port 1 Port 2
Status LEDs
Ethernet ports
Mounting
Port 1 = MGT, Port 2 = LAN
bracket
Ports 3-6 reserved for future use
Mounting
bracket
Rear panel
On/Off
switch
System fans
HiveManager Online
AC power
inlet
Power
fan
HiveManager Virtual Appliance
Virtual PC
10.1.1.5/24
myhive.aerohive.com
Firewall
Virtual
Switch
HiveManager
10.1.1.8/24
Admins PC
10.1.1.5/24
Internal Network
10.1.1.0/24
Internal Network
10.1.1.0/24
Switch
Switch
Aerohive
Devices
Aerohive
Devices
For details about the physical HiveManager appliances, see the Aerohive Hardware Reference
Guide.
Deployment Guide
HiveManager Online
Aerohive hosts HiveManager Online at myhive.aerohive.com, maintaining the HiveManager hardware and
updating the HiveManager software as new releases become available. You receive access to a VHM
(virtual HiveManager) running on the HiveManager hardware. Each VHM is an independent management
system with its own administrators managing their own set of Aerohive devices. Without the expense of
buying a physical appliance or HiveManager Virtual Appliance, HiveManager Online can be the most
cost-efficient choice for managing a small number of devices.
After purchasing a HiveManager Online account, you receive your login URL and credentials in an email
message. After logging in, you enter the MyHive landing space. From there, you can access the
HiveManager Online redirection server (or redirector) and your VHM.
Through your VHM, you can manage Aerohive devices deployed remotely. By default, devices first try to
connect to a local HiveManager. If they cannot find one locally, they then automatically try to reach the
redirector, and if the serial number of the device is already assigned to a VHM, the server redirects the
device to it (see Figure 3).
Figure 3
MyHive
MyHive (myhive.aerohive.com)
MyHive
HiveManager Online
Redirection
Server
Redirect Devices
VHM-1
(1) The Aerohive device initially forms a

CAPWAP connection with the redirection
server (redirector.aerohive.com).
(2) When the redirection server discovers
an entry for the device assigning it to
VHM-1, it redirects the device to that VHM.
Home Page
(3) When you log in through

MyHive to VHM-1, you can
see the device listed on
the Monitor > Devices > All
Devices page.
MyHive
MyHive
1
Host Name
Node ID
AH-13C210
00197713C210 12000831100034
Serial Number
...
Virtual HM
...
VHM-1
Host Name: AH-13C210

Node ID: 00197713C210
Serial Number: 12000831100034
If a device serial number is not in the redirection server, then the server does not respond to the CAPWAP
connection attempts from that device. For details about the initial CAPWAP connection process, see "How
Aerohive Devices Connect to HiveManager" on page 32.

HiveManager Virtual Appliance is similar to a physical HiveManager appliance except that it is available as
a virtual machine that you load onto a computer of your choice. It ships on a USB flash drive.
Figure 4
HiveManager Virtual Appliance ships as a virtual machine on a USB flash drive
Aerohive
INSTALLING AND CONNECTING TO THE HIVEMANAGER GUI
You must first install a VMware product such as VMware Workstation or VMware Player on your computer.
Then install HiveManager Virtual Appliance on the VMware workstation or player, where it runs like a virtual
server inside your computer. HiveManager Virtual Appliance forms a virtual layer 2 connection to your
computermuch as if the two were connected by a layer 2 switch internallyand shares the Ethernet
connection with your computer.
You can find full installation instructions on Aerohive Networks HiveManager Virtual Appliance
QuickStart, which is also included on the USB flash drive.

To begin using the HiveManager GUI, you must first configure the MGT interface to be accessible on the
network, cable HiveManager and your management system (that is, your computer) to the network, and
then make an HTTP connection from your system to the MGT interface.
HiveManager has two Ethernet interfacesMGT and LAN. You can put just the MGT interface on
the network and use it for all types of traffic, or you can use both interfaceswhich must be in
different subnetsand separate HiveManager management traffic (MGT) from device
management traffic (LAN).
Besides HiveManager and your management system, you need two or three Ethernet cables and a serial
cable (or "null modem"). The Ethernet cables can be standard cat3, cat5, cat5e, or cat6 cables with T568A
or T568B terminations and RJ-45 connectors. The serial cable must comply with the RS-232 standard and
terminate on the HiveManager end with a female DB-9 connector.
The GUI requirements for the management system are as follows:
Minimum screen resolution of 1280 x 1024 pixels
Standard browserAerohive recommends Internet Explorer v7.0 or Mozilla Firefox v2.0.0 or laterwith
Flash v9.0 or later, which is required for viewing charts with dynamically updated device alarms and
wireless client data
Your management system also needs a VT100 terminal emulation program, such as Tera Term Pro (a free
terminal emulator) or Hilgraeve Hyperterminal (provided with Windows 95 to Windows XP operating
systems).
Finally, you need an entitlement key or, for a physical HiveManager appliance that does not have Internet
access to the entitlement server, a license key. You can obtain these by sending an email request to
Aerohive at [email protected]. Include your sales order number and customer ID. Aerohive will send
you an entitlement or license key, as requested.
Changing Network Settings
To connect HiveManager to the network, you must first set the IP address/netmask of its MGT interface so
that it is in the subnet to which you plan to cable it. To do this, you can use the HiveManager console port.
1.
2.
3.
Connect the power cable to a 100 240-volt power source, and turn on HiveManager. The power switch
is on the back panel of the device.
Connect one end of an RS-232 serial cable to the serial port (or COM port) on your management
system.
Connect the other end of the cable to the male DB-9 console port on HiveManager.
Deployment Guide
4.
5.
6.
7.
On your management system, run a VT100 emulation program using the following settings:
Bits per second (baud rate): 9600
Data bits: 8
Parity: none
Stop bits: 1
Flow control: none
Log in by entering the default user name (admin) and password (aerohive).
The HiveManager CLI shell launches. To change network settings, enter 1 (1 Network Settings and
Tools), and then enter 1 again (1 View/Set IP/Netmask /Gateway/DNS Settings).
Follow the instructions to configure the IP address and netmask for the MGT interface, its default
gateway, the HiveManager host name and domain name, and its primary DNS server.
The default IP address/netmask for the MGT interface is 192.168.2.10/24. The default gateway IP
address is 192.168.2.1. The LAN interface is disabled by default and does not have a default IP
address. You can define network settings for the LAN interface through the HiveManager GUI
after you log in.
When deciding to use one interface (MGT) or both (MGT and LAN), keep in mind that there are two
main types of traffic to and from HiveManager:
HiveManager management traffic for admin access and file uploads
Device management traffic and configuration, file, and HiveOS image downloads to managed
devices
When only the MGT interface is enabled, both types of management traffic use it. A possible drawback
to this approach is that you cannot separate the two types of management traffic into two different
networks. For example, if you have an existing management network, you would not be able to use it for
HiveManager management traffic. Both HiveManager and Aerohive device management traffic would
need to flow on the operational network because HiveManager would need to communicate with the
devices from its MGT interface (see Figure 5). However, if the separation of both types of traffic is not an
issue, then using just the MGT interface is a simple approach to consider.
Figure 5
Using just the MGT interface
HiveManager
LAN
0.0.0.0/0
Switch
Router
Hives in different subnets
10.1.1.1
10.1.3.0/24
10.1.4.0/24
MGT
10.1.1.8/24
10.1.5.0/24
Admin
10.1.7.34
SCP Server
10.1.6.12
Each hive
contains
multiple APs.
Default Gateway: 10.1.1.1 (HiveManager sends all traffic to the default gateway.)
When you enable both interfaces, HiveManager management traffic uses the MGT interface while
device management traffic uses the LAN interface, as shown in Figure 6 on page 11.
10
Aerohive
Figure 6
Using both MGT and LAN interfaces
LAN
10.1.1.8/24
MGT
10.1.2.8/24
Switch
Router
10.1.1.1
10.1.2.1
Router
10.1.3.0/24
10.1.4.0/24
10.1.5.0/24
HiveManager
Admin
10.1.7.34
Hives in different subnets
SCP Server
10.1.6.12
Each hive
contains
multiple APs.
Static Routes: HiveManager sends traffic destined for 10.1.6.0/24 to 10.1.2.1.

HiveManager sends traffic destined for 10.1.7.0/24 to 10.1.2.1.
Default Gateway: 10.1.1.1 (HiveManager sends traffic here when there are no specific routes to a destination.)
To set static routes after you log in to the GUI, click Home > Administration > HiveManager
Settings > Routing > Add, set the destination IP address, netmask, and gateway, and then click
Apply.
8.
After you finish configuring the network settings, restart network services by entering 6 (6 Restart
Network Services) and then enter yes to confirm the action.
You can now disconnect the serial cable.
Connecting to the GUI through the MGT Interface

1. Connect Ethernet cables from the MGT interface and LAN interfaceif you are using itto the network.
2. Connect an Ethernet cable from your management system to the network so that you can make an
HTTPS connection to the IP address that you set for the MGT interface.
3. Open a web browser and enter the IP address of the MGT interface in the address field. For example, if
you changed the IP address to 10.1.1.8, enter this in the address field: https://10.1.1.8 If you later
add a GuestManager license, log in to HiveManager by entering https://10.1.1.8/hm and log in to
GuestManager by entering https://10.1.1.8/gm
If you ever forget the IP address of the MGT interface and cannot make an HTTPS connection
to HiveManager, make a serial connection to its console port and enter 1 for Network Settings
and Tools and then 1 again for View/Set IP/Netmask/Gateway/DNS Settings. The serial
connection settings are explained in "Changing Network Settings" on page 9.to
A certificate warning appears, which is normal because HiveManager uses a self-signed certificate.
After you accept the certificate, a login prompt appears.
4.
Type the default name ( admin ) and password ( aerohive ) in the login fields, and then click Log in.
Deployment Guide
11
5.
After logging in to HiveManager or HiveManager Virtual Appliance, or after logging in to

myhive.aerohive.com and clicking HiveManager Online, the Aerohive Networks, Inc. End User License
Agreement appears. Read it over, and if you agree with its content, click Agree.
An initial "Welcome to Aerohive HiveManager" dialog box appears.
6.
HiveManager can operate in one of two administrative modes: Express and Enterprise. Express mode
(the default) provides a simple set of configuration components designed for managing a single set of
wireless-only configuration policies. Enterprise mode provides configuration components for managing
multiple networks and supports APs, routers, and Cloud VPN Gateways in wireless-and-routing network
policies as well as just APs in wireless-only network policies. Because the examples throughout this guide
are based on Enterprise mode, switch to that mode by selecting Enterprise.1
Several new options appear in the dialog box as shown below.
7.
Change the hive name for your devices (default: Aerohive) and your HiveManager login password
(default: aerohive). Set a QuickStart SSID password, which will be the preshared key for an
automatically created SSID called QS-SSID that is used in an automatically created network policy
called QuickStart-Wireless-Routing. Set the time zone where you are located, which might be the
same time zone as that for HiveManager or a different one. Finally, if you have an entitlement key or
license key, click Enter Key. One of the following dialog boxes appears.
Physical HiveManager appliance
HiveManager Online and HiveManager Virtual Appliance
1. If you choose Express, you can later switch to Enterprise mode, and HiveManager will automatically convert your
settings from the structure used in Express mode to that used in Enterprise mode. However, after choosing Enterprise,
you cannot later switch to Express mode and preserve your settings. To change from Enterprise to Express mode, you
must erase the database, reboot HiveManager, and then choose Express after you log back in.
12
Aerohive
For a physical HiveManager appliance with Internet access, select Enter Entitlement Key. Copy the
entitlement key text string that Aerohive sent you in an email message, paste it in the Entitlement Key
field, and then click Enter. You also have the option of installing a HiveManager license key, which is
useful if you are working with the appliance in a location that does not have Internet access, such as
a test lab. If you already have a license, select Install License Key, copy the license key text string
previously supplied by Aerohive in an email message, paste it in the License Key field, and then click
Enter.
For HiveManager Online and HiveManager Virtual Appliance, copy the entitlement key text string,
paste it in the Entitlement Key field, and then click Enter. HiveManager transmits the entitlement key
to the online Aerohive entitlement server, which replies with all licenses associated with that key.
8.
If you do not have an entitlement key or license key yet, click Continue. You can access the GUI for a
30-day period without a key. To request an entitlement key or license key, you can send an email to
[email protected]. Make sure to include your sales order number, customer ID, the email
address where you would like the key to be sent, and the phrase entitlement key request or license
key request in the subject or body of the email. Aerohive will send an entitlement or license key, as
requested, to the specified address. When you receive the key, click Enter Now in the prompt displayed
at the top of the GUI (shown below) or click Home > Administration > License Management. Copy the
key from the email and paste it in the appropriate field.
HiveManager displays the Network Configuration page to assist you with the main configuration steps:
Network policy-level configuration objects

Device-level settings
The transfer of the policy- and device-level settings from HiveManager to Aerohive devices
Through the settings on the Network Configuration page, you can define network policies for
wireless-only deployments and deployments involving wireless and routing. You can see configuration
examples for each of these in "Wireless-Only Configuration" on page 27 and "Wireless and Routing
Configuration" on page 47.
Deployment Guide
13
INTRODUCTION TO THE HIVEMANAGER GUI

Using the HiveManager GUI, you can set up the configurations needed to deploy, manage, and monitor
large numbers of devices. The configuration workflow is described in "HiveManager Configuration Workflow
(Enterprise Mode)" on page 20. The GUI consists of several important sections, which are shown in Figure 7.
Figure 7
Important sections of the HiveManager GUI

Menu Bar
Navigation Tree
Global Search
Log Out
Online Help
Main Panel
Search
Notifications
Menu Bar: The items in the menu bar open the major sections of the GUI. You can then use the navigation
tree to navigate to specific topics within the selected section.
Global Search and Search: The Global Search tool in the menu bar is only available on HiveManager
appliances and can be used to perform a search throughout the GUI. When logged in to HiveManager
Online or a HiveManager appliance, you can use the Search tool below the navigation tree to find a text
string within the Configuration section of the GUI.
Log Out: Click to log out of your administrative session. If you are logged in as an admin with super user
privileges and there are virtual systems, you can exit the home system and enter a different virtual system
from here.
Help: Access a comprehensive online context-sensitive Help system. Internet access is required to view the
Help files at their default location. You can also download the Help files from Aerohive Support and post
them on a local HTTP server if you like. In addition to Help files, you can also access product documentation
and online training videos by clicking the down arrow to the right of the Help button.
Navigation Tree: The navigation tree contains all the topics within the GUI section that you chose in the
menu bar. Items you select in the navigation tree appear in the main panel. You can hide the navigation
tree by clicking the double-left arrows ( << ) at the upper right of the navigation tree panel. To expand it
again, click the double-right arrows ( >> ) on the Show Nav tab.
Main Panel: The main panel contains the windows in which you set and view various parameters.
14
Aerohive
Notifications: HiveManager displays a summary of new Aerohive devices, rogue clients, rogue APs, and
alarms detected on managed devices here. Clicking a displayed number opens the relevant page with
more details.
Some convenient aspects that the HiveManager GUI offers are the ability to clone configurations, apply
configurations to multiple devices at once, and sort displayed information. Brief overviews of these functions
are presented in the following sections.
Viewing Reports
When viewing reports that contain graphs (Monitor > Reports ), you can use your mouse to control what
information HiveManager displays. Moving your mouse over a measurement point on any line in a graph
displays the type of data being reported and the date, time, and value of the measurement. In the graph
for active client details (Monitor > Clients > Active Clients > client_mac_addr), moving your mouse over a
color box in the legend hides all other lines except the one matching that color (see Figure 8).
Figure 8
Working with graphs in reports
Moving the mouse over a measurement point in a graph displays data about that measurement. If
measurement points on multiple lines happen to converge at the same point, HiveManager displays
data for all of them. Here you can see information about the total number of transmitted (Tx) and
received (Rx) frames and dropped frames.
In the graph showing details for a selected active client, moving the mouse over a colored box in the
legend hides all other lines except the one that is the same color as the box under the mouse. Here
HiveManager only shows the red line for transmitted frames because the mouse is over the red box
next to Rx Frames in the legend.
Deployment Guide
15
Searching
HiveManager appliances (physical HiveManager appliances and HiveManager Virtual Appliance) contain
two types of search tools, differentiated by their scopes:
The global search tool, which is located in the menu bar and can find text strings throughout the GUI
The search tool, which is located below the navigation tree in the Configuration section and only
searches within the Configuration section
HiveManager Online provides just the search tool that focusses on the Configuration section of the GUI.
The global search feature on HiveManager appliances finds text strings throughout the HiveManager
database and the entire GUI (except in Reports and Topology) or within one or more specified sections of
the GUI. By default, HiveManager searches through the following sections of the GUI: Configuration, Access
Points, Clients, Administration, and Tools. You can also include Events and Alarms in your search, but not
Topology. To restrict the scope of your search, click the down arrow to the right of the search icon and
select the areas of the GUI that you want to include and clear those that you want to exclude (see Figure 9).
Figure 9
Global search tool
The following items are ignored when using the global search tool:
The names of fields in dialog boxes
The settings on the following Home > Administration pages: HiveManager Settings, HiveManager
Services, and HM Notification Mail List
Certificates, captive web portal web page files, and image files
Reports
When you enter a word or phrase in the search field and then click the Search iconor press the Enter key
on your keyboardHiveManager displays the search results in the left panel that usually contains the
navigation tree. The first item in the list is displayed in the main window. To view a different page, click the
page name (see Figure 10 on page 17).
16
Aerohive
Figure 10 Search results
Do not use quotation marks to enclose a phrase of two or more words. Simply enter the phrase that
you want to find with spaces. See the HiveManager online Help for more information on the Search
tool.
Dragging Firewall Policy Rules

Because a firewall policy applies its rules in order from the top, the position of a rule within a policy
determines whether the firewall applies it before or after another rule. To reposition a rule within a firewall
policy, simply click-drag it to a new location (see Figure 11).
Figure 11 Dragging firewall policy rules
Click and drag a rule from one location in the firewall policy list to another.
Deployment Guide
17
Multiselecting
You can select multiple objects to make the same modifications or perform the same operation to all of
them at once (see Figure 12).
Figure 12 Selecting multiple new APs
Select the check boxes to select multiple noncontiguous objects, or shift-click to
select check boxes for multiple contiguous objects.
Then click the Modify button to configure them with the same settings.
Here, you use the shift-click multiselection method to select a set of the topmost ten
devices in the list; that is, you select the check box for the top device and hold down
the SHIFT key while selecting the check box for the tenth device from the top.
Cloning Configurations
When you need to configure multiple similar objects, you can save time by configuring just the first object,
cloning it, and then making slight modifications to the subsequent objects. With this approach, you can
avoid re-entering repeated data (see Figure 13).
Figure 13 Cloning a hive
To clone an object, select it in an open window, and then click the Clone button. Retain
the settings you want to keep, and modify those you want to change.
2. Click
1. Select
18
Aerohive
Sorting Displayed Data

You can control how the GUI displays data in the main panel by clicking a column header. This causes the
displayed content to reorder itself alphanumerically or chronologically in either ascending or descending
order. Clicking the header a second time reverses the order in which the data is displayed (see Figure 14).
Figure 14 Sorting event log entries by device host name and then chronologically
By default, displayed objects are sorted alphanumerically from the top by name. If you click the name
again, the order is reversed; that is, the objects are ordered alphanumerically from the bottom.
By clicking the heading of a column, you can reorder the display of objects either alphanumerically or
chronologically, depending on the content of the selected column. Here you reorder the data
chronologically.
Indicates that the list

appears in descending order
Deployment Guide
Indicates that the list

appears in ascending order
19
HIVEMANAGER CONFIGURATION WORKFLOW (ENTERPRISE MODE)

Assuming that you have already set HiveManager in Enterprise mode and configured its basic settings, and
that you have deployed devices that are now connected to HiveManager, you can start configuring the
devices through HiveManager.2 A simple configuration strategy is to create a network policy and add
objects by clicking the New icon to define objects as necessary.
An important initial configuration task to perform is to synchronize the internal clocks of all the
managed devices either with the clock on HiveManager or with the time on an NTP server. If you
plan on having devices validate RADIUS, VPN, and HTTPS (captive web portal) certificates,
synchronizing all the devices with the same NTP server helps ensure synchronization
HiveManager in Enterprise mode supports the configuration, monitoring, and management of two main
types of networks: those containing wireless devices and networks containing wireless and routing devices.
HiveManager in Express mode supports only wireless networks.
For a deployment consisting of only wireless devices, the typical workflow proceeds like this:
1.
Use default settings or configure new settings for various features that, when combined, constitute a
network policy that determines how users access the wireless network. The main configuration objects
(although not all the individual settings) used in a wireless-only network policy are shown below.
Network Policy - Wireless Only
Hive
MAC filters and MAC DoS protection settings
SSIDs
User and client authentication: captive web portal (possibly

including RADIUS and certificates) and MAC authentication
MAC filters, traffic filter, MAC and IP DoS protection settings
User profiles
VLAN, GRE tunnels, MAC and IP firewall

policies for users, QoS rate control and
queuing, schedules, SLA settings, and
client classification policy
VLAN settings
MGT interface VLAN, native (untagged) VLAN
Layer 2 IPsec VPN
Certificates
Traffic filter settings
2.
Service settings
WIPS, access console, ALG services, Mgt IP filter, management

options, LLDP/CDP link discovery protocols, and IP tracking
Management services
SNMP, syslog, DNS, NTP, and location services
QoS settings
QoS classifier and marker maps, and dynamic airtime scheduling
Define various device-level settings to apply to individual Aerohive devices. These include a map
assignment, device type, radio profiles, captive web portal for its Ethernet ports, scheduled
configuration audits, RADIUS authentication server settings, DHCP server or DHCP relay agent settings,
and CAPWAP server configuration settings.
2. When Aerohive devices are in the same subnet as HiveManager, they can use CAPWAP (Control and Provisioning of
Wireless Access Points) to discover HiveManager on the network. CAPWAP works within a layer-2 broadcast domain
and is enabled by default on all Aerohive devices. If the devices and HiveManager are in different subnets, then you
can use one of several approaches to enable devices to connect to HiveManager. For information about these
options, see "How Aerohive Devices Connect to HiveManager" on page 32.
20
Aerohive
HIVEMANAGER CONFIGURATION WORKFLOW (ENTERPRISE MODE)
3.
Apply the policy-level settings (contained within the network policy) to one or more devices, and then
push the configurations to Aerohive devices across the network.
For a deployment consisting of wireless and routing devices, the typical workflow proceeds like this:
1.
Use default settings or configure new settings for various features that, when combined, constitute a
network policy that determines how users access the wired and wireless network. The main configuration
objects of a wireless-and-routing network policy are shown below.
Network Policy - Wireless and Routing
Hive
MAC filters and MAC DoS protection settings
SSIDs
User and client authentication: captive web portal (possibly including

RADIUS and certificates) and MAC authentication
MAC filters, traffic filter, MAC and IP DoS protection settings
User profiles
Network and VLAN
Subnetworks
GRE tunnels, MAC and IP firewall policies for users,

QoS rate control and queuing, schedules, SLA
settings, and client classification policy
Router LAN Ports
LAN port assignments

User and client authentication: captive web portal (possibly including
RADIUS and certificates) and MAC authentication
Management traffic filter
User profiles (if ports are
in access mode)
Network object
VLAN
Subnetworks
GRE tunnels, MAC and IP firewall policies for users,

QoS rate control and queuing, schedules, SLA
settings, and client classification policy
VLAN settings
Network objects (if ports are in trunk mode)
VLAN
One = untagged/native; One or more = tagged
Subnetworks
MGT interface VLAN, native (untagged) VLAN
Router Firewall
Layer 3 IPsec VPN
Certificates, user profiles (for routing exceptions)
Traffic filter settings

Service settings
2.
3.
WIPS, access console, ALG services, Mgt IP filter, management options,

LLDP/CDP link discovery protocols, and IP tracking
Management services
SNMP, syslog, DNS, NTP, and location services
QoS settings
QoS classifier and marker maps, and dynamic airtime scheduling
Define various device-level settings to apply to individual Aerohive devices. Depending on the device
type (access point, router, Cloud VPN Gateway), these can include a map assignment, device type,
radio profiles, captive web portal for its Ethernet ports, scheduled configuration audits, RADIUS
authentication server settings, DHCP server or DHCP relay agent settings, and CAPWAP server
configuration settings.
Apply the policy-level settings (contained within the network policy) to one or more devices, and then
push the configurations to Aerohive devices across the network.
Deployment Guide
21
UPDATING SOFTWARE ON HIVEMANAGER

You can update the software running on HiveManager from either a local directory on your management
system or an SCP (Secure Copy) server. If you download an image and save it to a local directory, you can
load it from there. If you save the image to an SCP server, you can direct HiveManager to log in and load it
from a directory there.
1.
2.
3.
4.
5.
6.
If you do not yet have an account on the Aerohive Support portal, visit
www.aerohive.com/support/login.html and complete the Support Portal Account Registration form to
set one up.
When you have login credentials, return to www.aerohive.com/support/login, and log in.
Navigate to the software image that you want to load onto HiveManager (Customer Support > Software
Downloads > HiveManager software images) and download the file.
Save the HiveManager image file to a local directory or an SCP server.
Log in to HiveManager and navigate to Home > Administration > HiveManager Operations > Update
Software.
To load files from a directory on your local management system, choose either Update and clear alarm
and event logs or Full update (to keep existing log entries after the upgrade), and then enter the
following:
File from local host: (select); type the directory path and a file name; or click Browse, navigate to the
software file, and select it.
or
To load a file from an SCP server:
File from remote server: (select)
IP Address: Enter the IP address of the SCP server.
SCP Port: Enter the port number of the SCP server (the default port number for SCP is 22).
File Path: Enter the directory path and HiveManager software file name. If the file is in the root
directory of the SCP server, you can simply enter the file name.
User Name: Type a user name with which HiveManager can access the SCP server.
Password: Type a password with which HiveManager can use to log in securely to the SCP server.
or
To load a file from the Aerohive update server:
File from Aerohive update server: (select)
A pop-up window appears with a list of newer HiveManager image files. If you have the latest
available version, the list will be empty. If there are newer images, select the one you want, and
upgrade HiveManager to that image by transferring the file over an HTTPS connection from the
server to HiveManager.
7.
22
To save the new software and reboot HiveManager, click OK.
Aerohive
UPDATING HIVEOS FIRMWARE

HiveManager makes it easy to update HiveOS firmware running on managed devices. First, you obtain new
HiveOS firmware from Aerohive Support and upload it onto HiveManager. Then you push the firmware to the
devices and activate it by rebooting them.
When upgrading both HiveManager software and HiveOS firmware, do so in this order:
Upgrade HiveManager (HiveManager can manage devices running the current version of
HiveOS and also previous versions going back two major releases).
Upload the new HiveOS firmware to the managed devices, and reboot them to activate it.
Reload the HiveOS configurations to the managed deviceseven if nothing in the
configurations has changedand reboot them to activate the configuration that is
compatible with the new HiveOS image.
1.
2.
3.
4.
Log in to the Aerohive Support portal to obtain a new HiveOS image.

Save the HiveOS image file to a directory on your local management system or network.
Log in to HiveManager and navigate to Monitor > Devices > All Devices.
In the All Devices window, select one or more Aerohive devices, and then click Update > Upload and
Activate HiveOS Software.
The Upload and Activate HiveOS Software dialog box appears.
5.
6.
To the right of the HiveOS Image field, click Add/Remove.

In the Add/Remove HiveOS Image dialog box that appears, enter one of the followingdepending
on how you intend to upload the HiveOS image file to HiveManagerand then click Upload:
To load a HiveOS image file from the Aerohive update server:
HiveOS <version> images from Aerohive update server: (select)
To load a HiveOS image file from a directory on your local management system:
Local File: (select); type the directory path and image file name, or click Browse, navigate to the
image file, and select it.
To load a HiveOS image file from an SCP server:
SCP Server: (select)
IP Address : Enter the IP address of the SCP server.
SCP Port: Enter the port number of the SCP server (the default port number for SCP is 22).
File Path: Enter the path to the HiveOS image file and the file name. If the file is in the root directory of
the SCP server, you can simply enter the file name.
User Name: Type a user name with which HiveManager can access the SCP server.
Password: Type a password that HiveManager can use to log in securely to the SCP server.
To delete an old HiveOS file, select the file in the "Available Images" list, and then click
Remove.
7.
8.
9.
Click Upload.
Close the dialog box by clicking the Close icon ( X ) in the upper right corner.
By default, the HiveManager uses SCP to transfer the file to the selected devices and requires a manual
reboot of the devices to activate it. If you want to change these settings, click Settings in the upper right
corner of the Upload and Activate HiveOS Software page.
Deployment Guide
23
A section expands allowing you to change how HiveOS images are displayed (by software version or by
file name), how the software is activated (these options are explained below), which transfer protocol to
use (SCP or TFTP), the type of connection between HiveManager and the devices, and how long to wait
before timing out an incomplete update attempt.
In the Activation Time section, select one of the following options, depending on when you want to
activate the firmwareby rebooting the devicesafter HiveManager finishes loading it:
Activate at: Select and set the time at which you want the devices to activate the firmware. To
use this option accurately, make sure that both HiveManager and managed device clocks are
synchronized.
Activate after: Select to load the firmware on the selected devices and activate it after a
specified interval. The range is 0 3600 seconds; that is, immediately to one hour. The default is 5
seconds. This option is useful if you are updating devices in a mesh environment. Setting a longer
activation interval ensures that mesh points receive their firmware well before
Ethernet-connected portals get theirs and then reboot to activate it, whichif they rebooted
too sooncould disrupt the firmware upload to the mesh points and potentially leave them
stranded.
Activate at next reboot: Select to load the firmware and not activate it. The loaded firmware
gets activated the next time the device reboots.
When choosing which option to use, consider how HiveManager connects to the devices it is
updating. See "Updating Devices in a Mesh Environment".
10. To save your settings, click the Save icon in the upper right corner. Otherwise, click the Close icon to use
these settings just this time. If you do not save your modified settings, the next time you upload a HiveOS
image to devices, HiveManager will again apply the default settings.
11. Select the file you just loaded from the HiveOS Image drop-down list, select one or more devices at the
bottom of the dialog box, and then click Upload.
HiveManager displays the progress of the HiveOS image uploadand its eventual success or failureon
the Monitor > Devices > Device Update Results page.
Updating Devices in a Mesh Environment

When updating hive members in a mesh environment, be careful of the order in which the devices reboot. If
a portal completes the upload and reboots before a mesh point beyond it completes its uploadwhich
most likely would happen because portals receive the uploaded content first and then forward it to mesh
pointsthe reboot will interrupt the data transfer to the mesh point. This can also happen if a mesh point
linking HiveManager to another mesh point reboots before the more distant mesh point completes its
upload. As a result of such an interruption, the affected mesh point receives an incomplete firmware or
configuration file and aborts the update.
A mesh point is a hive member that uses a wireless backhaul connection to communicate with the
rest of the hive. HiveManager manages mesh points through another hive member that acts as a
portal, which links mesh points to the wired LAN.
24
Aerohive
Figure 15 Aerohive devices in a mesh environment
When updating devices in a mesh environment, the HiveManager communicates with mesh
points through their portal and, if there are any intervening mesh points, through them as
well. While updating devices in such an environment, it is important to keep the path from
the HiveManager to all devices clear so that the data transfer along that path is not
disrupted. Therefore, when updating a firmware image or configuration on devices in a mesh
environment, make sure that the portal or a mesh point closer to the portal does not reboot
before the upload to a mesh point farther away completes.
Switch
HiveManager
AP
(Portal)
AP
(Mesh Point 1)
AP
(Mesh Point 2)
= Wired Link
= Wireless Link
To avoid the reboot of an intervening device from interfering with an ongoing upload to a mesh point
beyond it, allow enough time for the firmware to reach the farthest mesh points before activating the
firmware. After all the devices have the firmware, rebooting any devices between them and HiveManager
becomes inconsequential.
Deployment Guide
25
26
Aerohive
Chapter 2 Wireless-Only Configuration

This chapter introduces the HiveManager GUI in Enterprise mode through a series of examples showing how
to create a basic wireless-only network policy with a hive and an SSID. It then explains how to connect
several APs to HiveManager, accept them for management, and push the configuration to them over the
network.
Although maps provide a convenient method for organizing and managing your AP deployment,
they are not strictly required and are not covered in this chapter. For information about using
maps, see the HiveManager online Help.
You can look at any of the following examples individually to study how to configure a specific feature or
view all of them sequentially to understand the basic workflow for configuring and managing APs through
HiveManager. The examples are as follows:
"Example 1: Connecting APs to HiveManager" on page 28

Cable two APs to the network to act as portals and set up a third as a mesh point. Put the APs on the
same subnet as HiveManager and allow them to make a CAPWAP connection to HiveManager.
"Example 2: Creating a Network Policy with a Hive" on page 35

Define a wireless-only network policy to contain a hive and an SSID.
"Example 3: Defining an SSID" on page 37

Define the security and network settings that wireless clients and APs use to communicate.
"Example 4: Assigning a User Profile and VLAN to the SSID" on page 39

Define a user profile and specify the VLAN to assign to traffic from wireless clients.
"Example 5: Assigning the Configuration to APs" on page 42

Assign the network policy to the APs, make some device-level settings, and push the configurations to
the APs. Also, if necessary, set country codes.
The conceptual relationships among the configuration examples in this chapter
Physical devices on the network
AP1
AP2
AP3
1
AP1
AP2
HiveManager
AP3
Connect
Device
Objects
Define device-level settings and then

update the physical devices with the
network policy and device settings.
Admin
(Country
Credentials Code)
Network Policy
with Hive
SSID
User Profile
and VLAN
After connecting some APs to the network, you enable them to make a CAPWAP connection to
HiveManager. You then create a network policy that includes a hive and an SSID and apply it plus some
device-level settings to the APs. Finally, you push the configurations to them.
Deployment Guide
27
EXAMPLE 1: CONNECTING APS TO HIVEMANAGER

In this first example, you set up three APs for management through HiveManager. Cable two of the
APsAP1 and AP2to the network. Run an Ethernet cable from the eth0 port on each AP to a switch so that
they are in the same subnet as the IP address of the MGT interface on HiveManager. (Neither the AP300 eth1
port nor the HiveManager LAN port are used in this example.) You can use AC/DC power adapters to
connect them to a 100-240 VAC power source or allow them to obtain power through PoE (Power over
Ethernet) from PSE (power sourcing equipment) on the network. (Both power adapters and PoE injectors are
available from Aerohive as options.) Place the third APAP3within range of the other two, and use a
power adapter to connect it to an AC power source. See Figure 1, in which the switch uses PoE to provide
power to APs 1 and 2.
Figure 1
Connecting APs to the network
Router/Firewall/DHCP Server
Switch/PSE
HiveManager
Single Subnet
Layer 2 Broadcast Domain
= Wired Link
= Wireless Link
AP1
(Portal)
The switch delivers power

to AP1 and AP2 through PoE.
AP2
(Portal)
AP3
(Mesh Point)
AP3 receives power from

a 100-240 VAC outlet.
By default, the APs obtain their network settings dynamically from a DHCP server. AP3 reaches the DHCP
server after first forming a wireless link with the other two APs. (An AP in the position of AP3 is referred to as a
mesh point, and APs such as AP1 and 2 are called portals.)
Within the framework of the CAPWAP (Control and Provisioning of Wireless Access Points) protocol, APs act
like CAPWAP clients and HiveManager like a CAPWAP server. Because all devices are in the same subnet in
this example, the clients can broadcast CAPWAP Discovery Request messages to discover and establish a
secure connection with the server automatically. During the connection process, each client proceeds
through a series of CAPWAP states, resulting in the establishment of a secure DTLS (Datagram Transport Layer
Security) connection. These states and the basic events that trigger the client to transition from one state to
another are shown in Figure 2 on page 29.
To illustrate all possible CAPWAP states, Figure 2 on page 29 begins by showing an Aerohive AP
and HiveManager already in the Run state. When an AP first attempts to discover a
HiveManagerafter the AP has an IP address for its mgt0 interface and has discovered or has
been configured with the HiveManager IP addressit begins in the Discovery state.
For information about various ways that APs can form a secure CAPWAP connection with a physical
HiveManager appliance or a HiveManager Virtual Appliance in the same or different subnets, and with
HiveManager Online, see "How Aerohive Devices Connect to HiveManager" on page 32.
28
Aerohive
Figure 2
CAPWAP Connection processbeginning from the run state
CAPWAP Client
(AP)
Run
State
CAPWAP Server
(HiveManager)
The CAPWAP client (AP) sends the CAPWAP server (HiveManager) a CAPWAP
ping but receives no responses within the neighbor-dead-interval.
...
Idle
State
Discovery
State
When the client determines its neighbor is dead, it

transitions from the Run state to the Idle state.
The client transitions to the Discovery state and begins

sending Discovery Request messages (broadcast or unicast).
...
Sulking
State
Discovery
State
If the client continues to send Discovery Request messages until it

reaches the max-discovery-interval and max-discovery-count but
receives no Discovery Responses, the client then enters the Sulking
state and remains in this state until the silent-interval elapses.
The CAPWAP client returns to the Discovery state and sends
Discovery Request messages.
The CAPWAP server receives the Discovery Request

message and responds with a Discovery Response.
The CAPWAP client and server perform a DTLS (Datagram

Transport Layer Security) handshake to establish a secure
DTLS connection.
Join
State
The client sends a Join Request.

The server sends a Join Response.
If the Join Response indicates success, the

client clears its WaitJoin timer and enters the
Run state.
Note: If the WaitJoin timer expires before the
client receives a successful Join Response, the
client terminates the DTLS connection and
returns to the Discover state.
If the Join Response indicates

failure, the CAPWAP server enters
a Reset state and terminates the
DTLS session.
Check that the APs have made a CAPWAP connection with HiveManager:
Deployment Guide
29
Click Monitor > Devices > Access Points > APs.

The page displays the three APs that you put on the network. If you see the three APs, refer to
Figure 3 on page 32. If you do not see them, check the following:
Do the APs have power?

Check the PWR (Power) status LED on the top of the devices. If it is glowing steady green, it has
power and has finished booting up. If the PWR status LED on an AP300 series device is pulsing
green, it is still loading HiveOS firmware. The Power LED on the AP100 series device indicates that
it is loading firmware by glowing steady amber. If the PWR status LED is dark, the device does not
have power. If an AP is getting power through PoE from the switch or from a power injector,
make sure that the PSE is configured and cabled correctly. If an AP is powered from an AC
outlet, make sure that the power cable is firmly attached to the power connector, the AC/DC
power adapter, and the outlet.
Are the two portalsAP1 and AP2connected to the Ethernet network?

When the devices are properly connected, the ETH0 status LED on the AP 300 series device
pulses green to indicate a 1000 Mbps link or amber for a 10/100 Mbps link. On the AP 20, the LAN
status LED blinks green to indicate that the link is up and active. If the ETH0 or LAN LED is dark,
make sure that both ends of the Ethernet cable are fully seated in the AP and switch ports. If the
ETH0 or LAN status LED is still dark, try a different cable.
Did the APs receive network settings from a DHCP server? At a minimum, each AP needs to
receive an IP address, netmask, and default gateway in the same subnet as HiveManager. To
check their settings, make a physical or virtual console connection to the APs,1 and do the
following:
To check the IP address, netmask, and default gateway of the mgt0 interface on an AP,
enter show interface mgt0, and look at the settings displayed in the output.
A mesh point must first establish a wireless link to a portal over their backhaul interfaces
before it can contact a DHCP server. To see that the mesh point (AP3) has successfully
formed a link with a portal using the default hive "hive0", enter show hive hive0 neighbor
and check the Hstate column. If at least one other AP is listed as a neighbor and its hive state
is Auth, the mesh point has successfully formed a link and can access the network. If the hive
state is anything else, it might still be in the process of forming a link. The following are the
various hive states:
Disv (Discover) - Another AP has been discovered, but there is a mismatch with its hive ID.
Neibor (Neighbor) - Another AP has been discovered whose hive ID matches, but it has
not yet been authenticated.
CandPr (Candidate Peer) - The hive ID on a discovered AP matches, and it can accept
more neighbors.
1. To make a physical console connection, connect a console cable to the AP as explained in the Aerohive Hardware
Reference Guide. A virtual access console is an SSID that the AP automatically makes available for administrative
access when it does not yet have a configuration and cannot reach its default gateway. By default, the SSID name is
<hostname>_ac. Form a wireless association with the AP through this SSID, check the IP address of the default
gateway that the AP assigns to your wireless client, and then make an SSH or Telnet connection to the AP at that IP
address. When you first connect, the Initial CLI Configuration Wizard appears. Because you do need to configure all
the settings presented in the wizard, enter N to cancel it. When prompted to log in, enter the default admin name and
password: admin, aerohive. For APs set with "world" as the region code, enter the boot-param country-code
number command. For number, enter the country code for the location where you intend to deploy the AP. For a list
of country codes, see the list in the HiveManager GUI.
30
Aerohive
AssocPd (Association Pending) - A AP is on the same backhaul channel, and an

association process in progress.
Assocd (Associated) - A AP has associated with the local AP and can now start the
authentication process.
Auth (Authenticated) - The AP has been authenticated and can now exchange data
traffic.
You can also check the presence of hive neighbors by viewing the entries listed in the
Supplicant column for the wifi1.1 interface in the output of the show auth command.
If the AP does not have any network settings, check that it can reach the DHCP server. To
check if a DHCP server is accessible, enter interface mgt0 dhcp-probe vlan-range
<number1> <number2>, in which <number1> and <number2> indicate the range of VLAN
IDs on which you want the AP to probe for DHCP servers. The results of this probe indicate if a
DHCP server is present and has responded. If the probe succeeds, check the DHCP server for
MAC address filters or any other settings that might interfere with delivery of network settings
to the AP.
Are the APs in the same subnet as HiveManager?

APs must be in the same subnet and the same VLAN as HiveManager for their broadcast
CAPWAP Discovery messages to reach it. If you can move the APs or HiveManager so that they
are all in the same subnet, do so. If they must be in different subnets from each other, it is still
possible for the APs to contact HiveManager, but not by broadcasting CAPWAP messages. For a
list of other connection options, see "How Aerohive Devices Connect to HiveManager" on
page 32.
Can the APs ping the IP address of the HiveManager MGT interface?
Enter the ping <ip_addr> command on the AP, where the variable <ip_addr> is the IP
address of the HiveManager MGT interface. If it does not elicit any ICMP echo replies from
HiveManager, make sure that HiveManager is connected to the network through its MGT
interface, not its LAN interface, and that the IP address settings for the MGT interface are
accurate (see Home > Administration > HiveManager Settings > Interface Settings in the
HiveManager GUI).
What is the status of the CAPWAP client running on the AP?

To check the CAPWAP status of an AP, enter the show capwap client command. Compare
the RUN state with the CAPWAP states explained in Figure 2 on page 29. Check that the AP
has an IP address for itself and the correct address for HiveManager. If for some reason, the AP
does not have the correct address for HiveManager, you can set it manually by entering the
capwap client server name <ip_addr> command, in which <ip_addr> is the
HiveManager MGT interface IP address.
When APs have contacted HiveManager, they appear on the Monitor > Devices> Access Points >
APs page, as shown in Figure 3 on page 32.
Deployment Guide
31
Figure 3
Monitor > Devices > Access Points > Aerohive APs (view mode: Display Device Status Information)
Audit icon
CAPWAP connection and security icons
File with red exclamation point:

The configuration on an AP does
not match that on HiveManager.
Green exclamation point: Match!
Green or gray hexagon: The AP is

connected (green) or disconnected (gray).
Green locked/red unlocked padlock:
Connection is secured with DTLS or not.
The host names have been changed to

match those in the example. By default,
the host name is AH- + the last six bytes
of its MAC address. (Example: AH-0E5580)
You can customize the table

contents by clicking the Edit
Table icon. You can add more
columns (radio channels and
power for example), remove
columns, and reorder them.
The AP type for AP1 and AP2 is "Portal";

they have Ethernet connections to the
network. AP3 is "Mesh Point"; it connects
to the network through a portal.
If you see a different group of AP settings, make sure that Display Device Status Information is
selected at the top of the APs page. The GUI provides two view modes for APs, one that focuses
on monitoring APs and another that focuses on configuring them.
How Aerohive Devices Connect to HiveManager
Aerohive devicesAPs, routers, and HiveOS Virtual Appliancesand HiveManager communicate with one
another through CAPWAP (Control and Provisioning of Wireless Access Points). The devices act as CAPWAP
clients and HiveManager acts as a CAPWAP server. The Aerohive devices can form a CAPWAP connection
with HiveManager in any of the following ways:
When the devices are in the same layer 2 broadcast domain as a HiveManager appliance, they
broadcast CAPWAP Discovery Request messages to discover HiveManager and establish a secure
connection with it automatically.
If there is no HiveManager in the same broadcast domain but they can reach the MyHive
redirectorand serial number entries for them have already been added to your MyHive ACL
(access control list)then they can form secure CAPWAP connections with the redirector
(redirection server). The connected devices are redirected to a VHM (virtual HiveManager) at the
MyHive site if you have a HiveManager Online account or to a HiveManager appliancephysical or
virtualat another site if you have a Standalone account (available for free upon request).
Finally, Aerohive devices and a local HiveManager might be in different subnets and the devices
either cannot reach the redirector or they can but they are not listed in the ACL. In this case, they
cannot discover HiveManager by broadcasting CAPWAP Discovery Request messages, nor can
they reach the redirector. So that the devices can form a CAPWAP connection to HiveManager,
you can use one of the following methods to configure them with the HiveManager domain name
or IP address or configure them so that they can learn it through DHCP or DNS settings. When they
have the IP address of the CAPWAP server, they then send unicast CAPWAP Discovery Request
messages to that address.
Log in to the CLI on each Aerohive device and enter the IP address of the CAPWAP server with the
following command:
capwap client server name <string>
32
Aerohive
Configure the DHCP server to supply the domain name of the CAPWAP server as DHCP option 225 or
its IP address as option 226 in its DHCPOFFER. (If you use a domain name, the authoritative DNS server
for that domain must also be configured with an A record that maps the domain name to an IP
address for the CAPWAP server.) Aerohive devices request DHCP option 225 and 226 by default
when they broadcast DHCPDISCOVER and DHCPREQUEST messages.
If you must change the DHCP option number (perhaps because another custom option
with that number is already in use on the DHCP server), enter this command with a different
option number: interface mgt0 dhcp client option custom hivemanager
<number> { ip | string }
If HiveManager continues to use its default domain name ("hivemanager") plus the name of the
local domain to which it and the Aerohive devices belong, configure an authoritative DNS server
with an A record that resolves "hivemanager.<local_domain>" to an IP address. If the devices do not
have an IP address or domain name configured for the CAPWAP server and do not receive an
address or domain name returned in a DHCP option, then they try to resolve the domain name to an
IP address.
When the devices go online for the first time without any specific CAPWAP server configuration entered
manually or received as a DHCP option, they progress through the cycle of CAPWAP connection attempts
shown in Figure 4 on page 33.
Figure 4
Discovering the CAPWAP server
1
The device tries to
connect to HiveManager
using the following default
domain name:
hivemanager.<local_domain>
:12222. <local_domain> is
the domain name that a
DHCP server supplies to
the device and 12222 is the
UDP port number. If a DNS
server has been configured
to resolve that domain
name to an IP address, the
device and HiveManager then
form a secure CAPWAP
connection on port 12222. If
the device cannot make a
CAPWAP connection to HiveManager
on port 12222, it tries to reach it
by using TCP port 80:
hivemanager.<local_domain>:80.
HiveManager
or
HiveManager
Online
If the first two searches for a local

HiveManager produce no results, the device
tries to contact redirector.aerohive.com:12222.
If the redirection server has a serial number
for that device in its ACL (access control
list), it responds and they form a secure
CAPWAP connection. The device is then
redirected to either a HiveManager Online
Deployment Guide
If the DNS server

cannot resolve the
domain name to an IP
address, the device
broadcasts CAPWAP
Discovery Request
messages on its local
subnet. If HiveManager
is on the local network
and responds with a
Discovery Response
message, they perform
a DTLS (Datagram
Transport Layer
Security) handshake to
establish a secure
CAPWAP connection with
each other.
account or to a HiveManager appliance

specified in a Standalone account. If the
device cannot make a CAPWAP connection
to the redirector on UDP port 12222, it
tries to reach it on TCP port 80. If that
proves unsuccessful, the device returns
to its initial search through a DNS lookup
and repeats the cycle.
33
If the devices form a CAPWAP connection with the Aerohive redirection server and their serial numbers have
been entered in an ACL, the redirection server automatically redirects their CAPWAP connections to a
corresponding HiveManager Online account orwhen using a Standalone MyHive accountto a
HiveManager appliance. The redirection server does this by sending the devices the HiveManager domain
name or IP address as their new CAPWAP server and the name of the appropriate VHM or IP address or
domain name of the HiveManager appliance. If the devices are currently using HTTP, the redirection server
includes the configuration needed for them to continue using it. Similarly, if they are configured to access
the public network through an HTTP proxy server, the redirection server saves the relevant settings on the
devices so they will continue using the HTTP proxy server when connecting to HiveManager.
If the redirector does not have the device serial numbers, then the ACL on the redirector ignores the
CAPWAP connection attempts, and they repeat the connection cycle shown above.
Troubleshooting the Initial CAPWAP Connection to HiveManager Online
As explained in the previous section, when you connect an Aerohive device to the network and power it on,
it first tries to connect to a local HiveManager. If it cannot do that, it automatically tries to connect to the
redirector. The redirector checks if the serial number of the device is listed in its ACLwhich should be the
case as Aerohive enters the serial numbers of newly purchased devices in the appropriate ACL as part of
the sales process. If the ACL contains the device serial number, the redirector then redirects it to the correct
HiveManager Online account, where the device appears at Monitor > Devices > All Devices. Log in to
MyHive, click HiveManager Online, and then navigate to the All Devices page. If you do not see the device
listed there, take the following steps to resolve the situation:
Depending on network conditions and firewall policies, it can sometimes take up to ten minutes for
a device to connect to the redirection server and be redirected to the HiveManager Online VHM
to which it belongs. Be sure to give it enough time to complete the connection process before
proceeding.
1.
2.
Click Redirector > Monitor > AP Access Control List, and check if the device serial number is listed there.
If the serial number is absent from the ACL, do the following:
2.1 Click Enter, type the serial number, and then click Save.
If an error message appears stating that the serial number already exists in the system,
contact Aerohive Technical Support for further assistance: [email protected].
2.2 Check if the device appears at Monitor > Devices > All Devices in the HiveManager Online GUI. Note
that it can take up to ten minutes to complete the connection process.
2.3 If the device still does not appear on the All Devices page, power the AP off, wait five seconds,
power it back on, and then check the All Devices page again.
2.4 If the device still does not appear on the All Devices page, check that it can access the Internet and
that any firewall between it and the redirector allows outbound traffic on UDP 12222 or TCP 80.
If the device connects and appears on the All Devices page in your HiveManager Online VHM, you
have successfully resolved the issue and can stop troubleshooting. If not, continue to the next step.
34
Aerohive
EXAMPLE 2: CREATING A NETWORK POLICY WITH A HIVE
3.
If the serial number of the device is listed in the ACL on the redirector but it does not appear on the All
Devices page in HiveManager Online, first follow steps 2.3 and 2.4 (if you have not already done so). If it
still does not appear, the device might be redirected to the HiveManager Online home system, which
can occur if the CAPWAP server name on the device was accidentally misconfigured. To reassign it your
VHM, do the following:
3.1 In HiveManager Online, click Configuration > Show Nav > Auto Provisioning > SN Management >
Scan SN, type the 14-digit serial number for the Aerohive device, and then click Save. After that,
click Cancel to close the Imported AP Serial Numbers dialog box.
3.2 On the AP Auto Provisioning page, click New, enter the following, and then click Save:
Enable AP Auto Provisioning: (select)
Name: Enter a name for the auto provisioning profile.
Description: Enter a useful note or comment about the profile.
Device Model: Choose the appropriate device model from the drop-down list.
Device Type: Choose the type of device for which you are configuring automatic provisioning.
Apply to devices with the following identification: (select)
Select the serial number that you just entered in the previous step and click the right arrow ( > ) to
move it from the Available Serial Numbers column to the Selected Serial Numbers column.
3.3 Reboot the device to reset its CAPWAP state to Discovery. When it contacts the redirection server
this time, HiveManager Online will apply the access control defined in the automatic provisioning
configuration and redirect the device to your VHM.
EXAMPLE 2: CREATING A NETWORK POLICY WITH A HIVE

Using HiveManager, you can configure two broad types of features:
Policy-level features In combination, these features form policies that control how users access the
network: SSIDs, user profiles, QoS forwarding mechanisms and rates, hives, AAA (authentication,
authorization, accounting) services, management services (DNS, NTP, SNMP, and syslog), tunnel policies,
IP and MAC firewall policies, and VLAN assignments.
Device-level features These features control how hive members communicate with the network and
how radios operate in different modes, frequencies, and signal strengths.
A network policy is an assembly of policy-level feature configurations that HiveManager pushes to all
Aerohive devices that you assign to the policy. Because these configurations are policy-based, they can
apply across multiple physical devices. In contrast, device-level configurations are more appropriately
applied to smaller sets of devices or to individual devices themselves.
In this example, you create a network policy for wireless devices with a hive and SSID.
1.
Click Configuration.
The Network Configuration page appears. It is a type of wizard consisting of three main panels:
Choose Network Policy

Configure Interfaces & User Access
Configure & Update Devices
By following this guided configuration sequence, you can easily and efficiently set up a simple wireless
network.
Deployment Guide
35
2.
Click Configuration, choose QuickStart-Wireless-Only from the network policy list, click the tool icon on its
right (
), and then click Clone. Keep all the cloned settings to preserve the preconfigured settings,
rename it, and then click Clone. In this example, it is simply called "QuickStart-Wireless-Only2".
Because hives are a fundamental concept in Aerohive architecture, the following description is
provided in case you unfamiliar with them. A hive is a group of devices that exchange information
with each other to coordinate client access, provide best-path forwarding, and enforce QoS policy.
Through these coordinated actions based on shared information, hive members can provide the
following services:
Consistent QoS (Quality of Service) policy enforcement across all hive members
Coordinated and predictive wireless access control that provides seamless layer 2 and layer 3
roaming to clients moving from one hive member to another (The members of a hive can be in
the same subnet or different subnets, allowing clients to roam across subnet boundaries.)
Dynamic best-path routing for optimized data forwarding and network path redundancy
Automatic radio frequency and power selection for wireless mesh and access radios
Tunneling of client traffic from one hive member to another, such as the tunneling of guest traffic
from a device in the internal network to another device in the corporate DMZ
Hive members use WPA-PSK (Wi-Fi Protected Access with a preshared key) to exchange keys and
secure wireless hive communications. To authenticate and encrypt wireless hive communications,
hive members use WPA with a preshared key and CCMP (AES) encryption. CCMP is a rough
acronym for "Counter Mode with Cipher Block Chaining Message Authentication Code Protocol"
and makes use of AES (Advanced Encryption Standard).
After you click Clone, the network configuration wizard advances to Configure Interfaces & User Access.
36
Aerohive
EXAMPLE 3: DEFINING AN SSID
EXAMPLE 3: DEFINING AN SSID

An SSID (service set identifier) is an alphanumeric string that identifies a group of security and network
settings that wireless clients and access points use when establishing wireless communications with each
other. In this example, you create a new SSID that uses a PSK (preshared key) for client authentication and
data encryption.
A PSK is the simplest way to provide client authentication and data encryption. A PSK authenticates clients
by the simple fact that the clients and access point have the same key. For data encryption, both the AP
and clients use the PSK as a PMK (pairwise master key) from which they generate a PTK (pairwise transient
key), which they use to encrypt unicast traffic. Although the PSK/PMK is the same on all clients, the
generated PTKs are different not only for each client but for each session.
Because of its simplicity, a PSK is suitable for testing and small deployments; however, there is a drawback
with using PSKs on a larger scale. All clients connecting through the same SSID use the same PSK, so if the key
is compromised or a user leaves the company, you must change the PSK on the APs and all their clients. With
a large number of APs and clients, this can be very time-consuming. For key management solutions that are
more suitable for large-scale deployments, consider the WPA/WPA2 802.1X (Enterprise) and private PSK
options. For the present goal of showing how to use HiveManager to configure an SSID, the PSK method
works well.
1.
To create an SSID, click Choose next to SSIDs, click New in the Choose SSIDs dialog box, enter the
following in the New SSID sub-panel that appears, and then click Save:
Profile Name: test1-psk (A profile name does not support spaces, although an SSID name does.)
The profile name is the name for the entire group of settings for an SSID. It can include default
or modified data rate settings, apply DoS (denial of service) policies and MAC filters, and
specify the SSID name that the AP advertises in beacons and probe responses. The profile
namenot the SSID name (although they can both be the same)is the one that appears in
the Choose SSIDs dialog box.
When you enter a profile name, HiveManager automatically fills in the SSID field with the
same text string. By default, the profile and SSID names are the same, yet they can also be
different. You can create many different SSID profiles, each with a different group of settings,
but each with the same SSID name. For users, their clients connect to the same SSID at
different locations. From the AP perspective, each SSID profile applies a different group of
settings.
SSID: test1-psk
This is the SSID name that clients discover from beacons and probe responses.
SSID Broadcast Band: 2.4 GHz & 5 GHz (11n/a + 11n/b/g)
Most Aerohive APs have two radios: a 2.4 GHz radio, which supports 802.11n/b/g, and a 5
GHz radio, which supports 802.11n/a. On all AP models except the AP110, both radios can
function concurrently. This setting broadcasts the SSID on the wifi0 interface, which is bound
to the 2.4 GHz radio, and the wifi1 interface, which is bound to the 5 GHz radio.
As seen earlier in this chapter, one Aerohive AP is deployed as a mesh point; that is, it does
not have an Ethernet connection but connects to the wired network over a wireless
backhaul link through another AP that does have an Ethernet connection (see "Example 5:
Assigning the Configuration to APs" on page 42). Because of this, the APs must have at least
one radio in dual mode for both wireless backhaul communications and client access.
Deployment Guide
37
Description: Test SSID for learning how to use the GUI; remove later
This note and the very name "test1-psk" are deliberately being used as reminders to replace
this configuration later with an SSID profile and SSID name that you really intend to use in your
WLAN.
SSID Access Security: WPA/WPA2 PSK (Personal)
By default, when an Aerohive AP hosts a WPA/WPA2 PSK (Personal) SSID, it uses WPA2 for key
management and CCMP (AES) for encryption. Also, the PSK text string is in ASCII format by
default. If you want to change these settings and others, choose different options from the
drop-down lists and expand the Advanced Access Security Settings section.
Key Value and Confirm Value: CmFwbo1121 (To see the text strings that you enter, clear the Obscure
Password check box.)
With these settings, the AP and its clients can use either WPA or WPA2 for key management,
CCMP (AES) or TKIP for data encryption, and the preshared key "CmFwbo1121" as the
pairwise master key from which they each generate pairwise transient keys.
Enable Captive Web Portal: (clear)
Enable MAC Authentication: (clear)
2.
Highlight test1-psk in the Choose SSIDs dialog box, and then click OK.
To see how the AP advertises the SSID and how clients form associations with it, see Figure 5 on page 39.
38
Aerohive
EXAMPLE 4: ASSIGNING A USER PROFILE AND VLAN TO THE SSID
Figure 5
How a client discovers the SSID and forms a secure association
Beacons
SSID: test1-psk
Key method: WPA2-PSK
Encryption: CCMP (AES)
Supported rates and capabilities
AP
Client
Beacons
The AP broadcasts beacons advertising the
SSID test1-psk and its security and network
capabilities on the 2.4 and 5 GHz bands.
Probe Request
Probe Response
Authentication Request
Authentication Response
Association Request
Association Response
Four-Way Handshake
If the client sends a probe request to

discover available SSIDs, the AP responds with
the same information as that in its beacons.
The client sends an authentication request,
and because WPA2 use open authentication,
the response always accepts the request.
The client sends its capabilities, and the AP
replies if these are acceptable or not. If
they are, it creates an association ID and
sends it to the client.
The AP and client exchange the preshared key and
other information to derive keys to encrypt
unicast traffic. (Later, they derive encryption
keys for multicast and broadcast traffic as well.)

Because the SSID that you created in "Example 3: Defining an SSID" on page 37 does not require a captive
web portal or RADIUS authentication, the Authentication section to the right of the SSID profile name is
empty. However, there is now an Add/Remove link in the User Profile section. You must define a user profile
and apply it to the traffic of users accessing the network through this SSID.
Deployment Guide
39
1.
To create and assign a user profile to the SSID, click Add/Remove in the User Profile section, click New in
the Choose User Profiles dialog box that appears, and then enter the following:
Name: test1-user
Attribute Number: 2
When an SSID uses WPA/WPA2 PSK (Personal), WEP, or Open for access security, an AP can
assign only one user profile to all traffic on that SSID.2 In these cases, APs use the user profile
attribute to associate that user profile with the SSID. When the access security method is
WPA/WPA2 802.1X (Enterprise), WEP-802.1X, or when the SSID has MAC authentication or a
captive web portal with user authentication enabled, the AP can use returned RADIUS
attributes for authenticated users to assign multiple user profiles to traffic on the same SSID.
Similarly, when the access security method is Private PSK, the SSID can also support the
application of multiple user profiles. A AP learns the attributes of user groups to which
different valid private PSK users belong and maps them to different user profiles with
matching attributes. In this example, any unused attribute value will suffice.
Network or VLAN-only Assignment: 1
This assigns user traffic to VLAN 1, which is the native VLAN.
Description: Test user profile for learning how to use the GUI; remove later
This note and the user profile name "test1-user" are being used as reminders to replace this
later with on that you really intend to use in your WLAN.
Manage users for this profile via User Manager: (clear)
This option is only relevant when you want User Manager administrators and operators to
assign private PSK user keys to users. For more information about User Manager, see the
online HiveManager and User Manager Help.
2.
Leave the various settings in the Optional Settings section as they are, and the click Save.
2. Although an AP can only assign one user profile to all clients connecting through an SSID that uses WPA/WPA2 PSK
(Personal), WEP, or Open, it can reassign user profiles based on the MAC OUI, device domain name, or OS of the client.
See the HiveManager Help for more information about user profile reassignment.
40
Aerohive
3.
Highlight test1-user(2) in the Choose User Profiles dialog box, clear Enable user profile reassignment
based on client classification rules,3 and then click Save.
4.
Leave the VLAN Settings at their default valuesMGT interface VLAN = 1, native (untagged) VLAN =
1and do not add a Layer 2 IPsec VPN to the network policy. Additionally, for this example, you do not
have to configure or modify any of the additional settings, so leave those as they are as well.
3. When you enable this option, an AP might reassign traffic from the selected user profile to another profile based on
client classification rules regarding client MAC address or OUI, operating system, and device domain if such rules are
defined in the selected user profile and if a client matches one of them.
Deployment Guide
41
5.
Click Continue or Configure & Update Devices to save all the settings and advance the network
configuration wizard to Configure & Update Devices. You can see the three APs that you connected to
HiveManager in "Example 1: Connecting APs to HiveManager" on page 28.
EXAMPLE 5: ASSIGNING THE CONFIGURATION TO APS

After completing the steps in the previous examples, assign the network policy and some device-level
settings to the APs and then push the configuration to them. The transfer of AP configuration assignments is
presented conceptually in Figure 6. Finally, if you need to change the country code for the APs, see the
instructions at the end of this chapter.
Figure 6
AP configuration assignments
Network Policy:
QuickStart-Wireless-Only2
Hive: Aerohive
SSID: test1-psk
DHCP client: enabled
Wifi interface
modes:
wifi0: access
wifi1: dual (access
and backhaul)
Hive: Aerohive
SSID: test1-psk
DHCP client: enabled
wifi0: access
wifi1: dual
Other related settings. For a

complete list of all the
commands that HiveManager
sends, see Uploading Configurations to Aerohive Devices.
AP1
(Portal)
HiveManager
AP2
(Portal)
AP3
(Mesh Point)
CAPWAP traffic secured with DTLS

Note: The CAPWAP path to AP3 really passes through
one of the portals (AP1 or AP2) before reaching it.
42
Members of the Aerohive hive
Aerohive
Assigning Configurations
1.
2.
Click AP1 to open the Edit Device dialog box.

Enter the following, leave the other settings as they are, and then click Save:
Network Policy: QuickStart-Wireless-Only2
This is the network policy that you created in "Example 2: Creating a Network Policy with a
Hive" on page 35.
Use one radio (2.4 GHz) for client access and one radio (5 GHz) for client access and a mesh link:
(select)
This is the default radio mode setting, so you do not need to change it. However, it is
mentioned here to emphasize the importance of having at least one radio in backhaul
mode so that AP3, which is functioning as a mesh point, can form a wireless backhaul link
with one of the other devices functioning as portals.
Credentials: (click to expand the section)
New Admin Name: It is a good security practice to change the default name of the root AP admin
(Default: admin). Enter an alphanumeric string from 3 to 20 characters long.
New Password: Change the password for the root AP admin. (Default: aerohive) It can be an
alphanumeric string from 5 to 32 characters long.
Confirm New Password: Enter the password again to confirm its accuracy. To see the text strings you
entered in the two password fields, clear the Obscure Password check box.
3.
Repeat the previous steps for AP2 and AP3.
Uploading Configurations to Aerohive Devices

At this point, you have finished assigning configurations to the AP objects on HiveManager, and it is time to
push these configurations from HiveManager to the physical AP devices. Because this is the first time to use
HiveManager to update the configuration on these APs, you must perform a full upload, which requires
rebooting the APs to activate their new configurations.
Because AP3 is a mesh point and the update involves changing its hivefrom hive0 to Aerohiveyou must
make sure to update its configuration before updating the configurations on AP1 and AP2. If you upload the
configuration on all of them at the same time and schedule them to reboot too quickly (say, 1 second after
the upload process completes), there is a chance that the portal through which the configuration for the
mesh point is passing will reboot before the mesh point finishes receiving its configuration. If that happens,
only the configuration on the portals will be updated. As a result, the portals will become members of a
different hive (Aerohive) from the mesh point (hive0). The mesh point will no longer be able to connect to
the network through a portal using hive0 and will become disconnected from the network and from
HiveManager.
To avoid the preceding scenario, you must first change the hive on mesh points while they can still connect
to the network. After you change the hive to which the mesh points belong, they will lose network and
HiveManager connectivity temporarily until you update the configuration on the portals. After they also join
the new hive, the mesh points will once again be able to connect through their portals to the network and
to HiveManager. For more information on this topic, see " Updating Devices in a Mesh Environment" on
page 24.
1.
In Configure & Update Devices, click Settings.

The Device Upload Options dialog box appears.
2.
Enter the following, and then click Save:

Auto (First time with complete upload; subsequent uploads compare with running AP config): (select)
Deployment Guide
43
When initially sending the configuration to APs, HiveManager must perform a complete
upload, which it does automatically. After that, it automatically performs a delta upload by
comparing the current configuration for the AP stored on HiveManager with that running on
the AP and then uploading only the parts that are different. The other three options for
uploading configurations are as follows:
Complete Upload: This option uploads the complete configuration to the selected APs
and reboots them to activate their new configuration.
Delta Upload (Compare with last HiveManager config): This option uploads only the parts
of the configuration that were not previously pushed to the APs from HiveManager.
Delta Upload (Compare with running Aerohive device config): This option uploads only
the changes to the configuration based on a comparison of the current configuration for
the selected APs on HiveManager with the current configuration running on the APs.
Uploading a delta configuration does not require activation by rebooting the AP and is,
therefore, less disruptive. However, before HiveManager can upload a delta configuration to
a managed AP, it must first upload the full configuration and activate it by rebooting the AP.
After that, you can use the delta options.
If there is any failure when performing a delta upload, use a complete upload the
next time.
Activate after: (select) Leave the default interval of 5 seconds.
The three options for controlling the activation of an uploaded configuration are as follows:
Activate at: Select this option and set the time when you want the updated APs to
activate their new configuration. This is a good choice if you want to stagger the
activation, or if you want to load a configuration now but activate it when the network is
less busy. To use this option accurately, both HiveManager and the managed APs need
to have NTP enabled.
Activate after: Select this option to load a configuration on the selected APs and
activate it after a specified interval. The range is 0 3600 seconds; that is, immediately to
one hour. The default is 5 seconds.
Activate at next reboot: Select this option to load the configuration and not activate it.
The loaded configuration is activated the next time the AP reboots.
Upload and activate configuration: (select)
Upload and active captive web portal pages and server key: (clear)
Upload and activate certificates for RADIUS and VPN services: (clear)
Upload and activate employee, guest, and contractor credentials: (clear)
It is only necessary to push the configuration itself to the APs. No captive web portal files,
digital certificates, or user accounts need to be transferred at this time.
3.
Select the check box for AP3, and then click Upload.
HiveManager begins transferring the configuration to AP3 and displays the progress in the
Upload Status column.
After AP3 reboots to activate its new configuration, it tries to reconnect with HiveManager.
However, it cannot do so because it is a mesh point that now belongs to the Aerohive hive
while its portalsAP1 and AP2are still using their original configurations in which they are
members of hive0. This loss of connectivity will continue until you update the portals, which
you do next.
44
Aerohive
4.
Select the check boxes for AP1 and AP2, and then click Upload.
After they reboot and activate their new configurations, check the status of their CAPWAP
connections by looking at the CAPWAP column on the Monitor > Devices > Access Points >
APs page with the View mode set as Display Device Status Information. After a few minutes,
all three APs will reestablish their connections.
Updating the Country Code

For APs intended for use in the United States, the region code is preset as FCCfor Federal
Communications Commissionand the country code is preset as United States. If this is the case, you can
skip this section.
If the preset region code for the managed APs is World, you must set the appropriate country code to
control the radio channel and power selections that APs can use. If this is the case, set the country code as
follows:
1.
2.
On the Monitor > Devices > Access Points > Aerohive APs page, select the check box for AP3, and then
click Update > Update Country Code.4
In the Update Country Code dialog box , enter the following, and then click Upload:
Choose the country where the device is deployed from the New Country Code drop-down list.
Be sure to choose the correct country. An incorrect choice might result in illegal radio
operation and cause harmful interference to other systems.
In the Activate after field, set an interval in seconds after which the AP reboots to activate the updated
country code settings.
Make sure that the check box for AP3 is selected.
HiveManager updates the country code on AP3 and then reboots it after the activation
interval that you set elapses. After AP3 reboots, it puts the appropriate radio settings for the
updated country code into effect.
3.
Select the check boxes for the two portals AP1 and AP2, and then repeat the previous steps to update
their country codes.
After they reboot, all the APs will have the correct country code, will reform into a hive, and
reconnect to HiveManager.
4. When updating the country code on APs in a mesh environment, you do not want the rebooting of portals to interrupt
the data path between the HiveManager and mesh points before they can complete their update process. Therefore,
try to update and reboot mesh points first. Then, update and reboot the portals. See "Updating Devices in a Mesh
Environment" on page 24.
Deployment Guide
45
46
Aerohive
Chapter 3 Wireless and Routing Configuration

This chapter includes a series of configuration examples showing how to create networks at various sites
connected by IPsec VPN tunnels between routers and a Layer 3 VPN Gateway. The following examples
present the main configuration steps:
"Example 1: Deploying a HiveOS Virtual Appliance" on page 48

Load a VMware ESXi hypervisor on a server connected to the network and then deploy VMware for the
HiveOS Virtual Appliance on the hypervisor. This example includes the following subsections:
"Installing an ESXi Hypervisor on a Server" on page 48
"Creating and Activating Virtual Networks and Mapping Network Settings" on page 49
"Deploying a HiveOS Virtual Appliance as a Layer 3 VPN Gateway" on page 52
"Example 2: Configuring the VPN Gateway and Routers" on page 60

Use HiveManager to configure device settings for the VPN gateway and a network policy for the routers.
"Example 3: Auto Provisioning the Routers" on page 66

Define an auto provisioning profile so that HiveManager automatically pushes the configuration to the
routers whenever they come online and contact HiveManager.
"Example 4: Deploying Routers on the Network" on page 67

Connect routers to the network so that they can form a CAPWAP connection to HiveManager and then
download the latest HiveOS firmware image and configuration settings.
Deploy the HiveOS Virtual Appliance
The conceptual relationships among the

configuration examples in this chapter
Install the ESXi hypervisor

on a physical host.
ESXi
License
Server
Add a virtual switch and

network to ESXi.
Switch
NIC
Connect
Create
VPN Gateway
Settings &
Network
Policy
VA
Manually upload
a configuration.
Deployment Guide
Routers are deployed at remote

sites and connect to HiveManager
at various times.
Connect
HiveManager
Network
Deploy the HiveOS VA.
Activate
License
Create
Auto
Provisioning
Profile
(The network policy is

referenced by the auto
provisioning profile.)
BR100
Automatically upload a HiveOS

image and configuration.
BR100
BR100
47
EXAMPLE 1: DEPLOYING A HIVEOS VIRTUAL APPLIANCE

The HiveOS Virtual Appliance is a virtual machine that you can download in an .ova (Open Virtual
Appliance) file and deploy on a VMware ESXi hypervisor running on a physical device on your corporate
network. The ESXi hypervisor is a server dedicated to running VMs (virtual machines), and VMs are containers
that can run their own operating systems and execute applications. If you do not already have VMware ESXi
deployed, you can obtain free ESXi software from the following location:
www.vmware.com/products/vsphere/esxi-and-esx/overview.html. You can download the AH_HiveOS_VA
.ova file from HiveManager: Monitor > All Devices > Update > Download HiveOS Virtual Appliance.
Although a HiveOS Virtual Appliance is 32-bit Linux, ESXi requires hardware that is 64-bit capable (Core 2
family). Remember to enable the virtualization feature in the BIOS of the host device. Consult your hardware
documentation for instructions. Your virtualization host must have one or two physical network adapters and
a minimum of 512 MB of RAM and 256 MB of disk space.
512 MB is the initial RAM setting for the HiveOS Virtual Appliance, but you can increase it. A single
HiveOS Virtual Appliance uses 256 MB of disk space.
Before beginning the deployment, connect Ethernet cables to the physical network adapters that you
intend to use. The HiveOS Virtual Appliance has two interfaces: WAN (eth0) and LAN (eth1). You can use the
WAN interface only or both interfaces (see "Creating and Activating Virtual Networks and Mapping Network
Settings" on page 49). To install VMware ESXi from a bootable CD, make sure the BIOS is able to boot from
the CD/DVD drive. See the hardware vendor documentation for information on changing the boot order.
You also need to install VMware vSphere Client on your management system and use it to access the ESXi
hypervisor and HiveOS Virtual Appliance. Computers running Windows support vSphere Client.1
Installing an ESXi Hypervisor on a Server

Follow these steps to install an ESXi hypervisor on a server or dedicated PC that meets the minimum
requirements noted above.
The following procedure assumes that you have a keyboard and monitor attached to the device
you intend to make the ESXi host.
1.
From the VMware website (see link above), register for a free account, and download ESXi 4x or later.
ESXi 3 does not support the HiveOS Virtual Appliance.
2.
3.
4.
Burn the ESXi image to a CD or DVD. You will use this disc to install the image on the virtualization host.
Load the disc with the ESXi image on the host and boot it up from the disc.
After accepting the end user license agreement, follow the onscreen VMware ESXi installer instructions
to select a hard disk on which to install ESXi, set a keyboard layout preference, and define an ESXi
hypervisor root admin password. When the installation is complete, remove the disc and reboot the
system.
After the system reboots, press the F2 key to log in to the ESXi Direct Control User Interface using the root
admin password that you just set. Check if the host received its network settings through DHCP. If so,
note its IP address. If not, configure static network settings through the onscreen interface.
On your management system, open a browser and make an HTTP connection to the ESXi hypervisor IP
address. Click Download vSphere Client, and download and install VMware vSphere Client on your
system.
5.
6.
1. VMware provides release notes for each version of vSphere. For example, the release notes for vSphere 5.0 are
available at www.vmware.com/support/vsphere5/doc/vsphere-esx-vcenter-server-50-release-notes.html
48
Aerohive
Creating and Activating Virtual Networks and Mapping

Network Settings
By default, ESXi has two virtual networks: Management Network and VM Network. Both networks are bound
to the vSwitch0 virtual switch, which in turn connects to the vmnic0 physical adapter. The interface for the
ESXi hypervisor is bound to the management network. The interfaces of the virtual machines that you
deploysuch as the HiveOS Virtual Applianceare bound to the VM network and to another network that
you define. If the physical host on which you are running the ESXi hypervisor has another physical adapter
(vmnic1), you can create another virtual network and virtual switch and connect them to the vmnic1
adapter. You can then bind VM interfaces to the new network. For the HiveOS Virtual Appliance, you have
two options for connecting it to the network, depending on whether you use one or two physical adapters
on the physical host:
HiveOS VA with one interface: You can use the Eth0 interface only. Connect it to the VM network, which links
to the vmnic0 physical adapter, which in turn is cabled to the firewall interface in the DMZ. Create a second
virtual network for the Eth1 interface but, because it is unused, do not bind it to anything. In this case, the
device hosting the HiveOS Virtual Appliance needs only one physical network adapter as shown in Figure 1.
Figure 1
HiveOS Virtual Appliance using only its Ethernet0 interface
HiveOS Virtual Appliance as a

Layer 3 VPN Gateway
Eth0
Internet
DMZ
The Layer 3 VPN gateway sends and

receives all traffic on its Ethernet0
interface, including VPN traffic to
branch sites, and uses the firewall/
router as its default gateway.
Firewall/Router
VPN
Gateway
VPN Tunnel
Router
Branch
Site
DMZ
Corporate
LAN
(conceptural view of the interior)
VM Network
LAN Network*
Eth1
HiveOS VA as a
Layer 3
VPN Gateway
(*Although this Network is not used

for traffic, it is necessary to bind
Eth1 to a separate network from
Eth0. Otherwise Eth1 will be in
backhaul mode on the same network
as Eth0 and can cause a bridge loop.)
ESXi Hypervisor
Virtual
Switch
vSwitch0
vmnic0
Physical
Adapter
Eth0
Management
Virtual Network
Ethernet
cable
connects
to the
firewall ...
vmk0
VMkernal Port
Physical Host
Deployment Guide
49
HiveOS VA with two interfaces: You can bind Eth0 and Eth1 to different virtual networks, which link to
separate physical adaptersEth0 to vmnic0 and Eth1 to vmnic1. In this case, the physical host must have at
least two adapters as shown in Figure 2.
Figure 2
HiveOS Virtual Appliance using its Eth0 and Eth1 interfaces
The Layer 3 VPN gateway sends and receives tunneled traffic on

its Eth0 interface in the DMZ. It sends and receives traffic to
and from the corporate LAN on its Eth1 interface.
Layer 3 VPN
Gateway
Eth0
The VPN gateway uses the firewall/

router as its default gateway. If it
receives traffic through a tunnel
from a branch site that must be
routed to the Internet, it decrypts it
and sends it in cleartext out its WAN
interface to the firewall/router.
Internet
DMZ
Firewall/Router
VPN
Gateway
Eth1
VPN Tunnel
Router
DMZ
Corporate
LAN
Branch
Site
(conceptural view of the interior)

vmnic1
Physical
Adapter
Virtual
Switch
vSwitch1
LAN
Network
DMZ
Network*
Eth1
Ethernet
cable to
the Corp
LAN ...
HiveOS VA as a
Layer 3
VPN Gateway
(*The VM Network is
renamed for clarity)
Virtual
Switch
vSwitch0
vmnic0
Physical
Adapter
Eth0
Management
Virtual Network
Ethernet
cable to
the
firewall/
router ...
vmk0
VMkernal Port
ESXi Hypervisor
Physical Host
Configuration instructions for the first optionthe method using just the Eth0 interfaceare provided below.
For complete configuration steps for setting up a HiveOS Virtual Appliance using both its Eth0 and Eth1
interfaces, see The New Features Guide for HiveOS and HiveManager 5.0r1. The main difference between
the configuration in 5.0r1 and 5.0r3 and later releases is that a network policy is no longer applied to Layer 3
VPN gateways. After 5.0r3, all VPN gateway settings are device-based rather than policy-based.
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Aerohive
Promiscuous Mode
When a Layer 3 VPN gateway exchanges dynamic routing information with routers on the corporate LAN or
receives multicast traffic, you might have to enable promiscuous mode on the port group for the interface
through which the gateway communicates with its dynamic routing peers or multicast routers. When using
two vSwitches and two physical NICs, the VPN gateway terminates tunnels on Eth0 and communicates with
dynamic routing peers and multicast routers through Eth1. When using just one vSwitch and one NIC, then all
trafficincluding dynamic routing communications and multicast traffictraverses Eth0.
Read the following descriptions to learn when you must enable promiscuous mode and on which port
group, and when not to enable it:
For a new deployment of a HiveOS Virtual Appliance, promiscuous mode is not required.
For any deployment that does not support dynamic routing and multicasting, promiscuous mode is not
required.
When upgrading a Layer 3 VPN gateway from HiveOS 5.0 to HiveOS 5.1r2 or 5.1r3, or from 5.0 to 5.1r1 and
then to 5.1r2 or 5.1r3, and both the Eth0 and Eth1 interfaces are used, you must enable promiscuous
mode on the port group to which the Ethernet1 interface belongs. If only the Ethernet0 interface is used,
enable promiscuous mode on its port group.
Other port groups on the vSwitches do not need to be in promiscuous mode.
To create a port group, also referred to as a "destination network" in hypervisor, do the following:
1.
Use your vSphere Client to log in your ESX or ESXi hypervisor, select the host on which you intend to install
the HiveOS Virtual Appliance, and then click Configuration > Networking.
2.
Click Properties for the vSwitch on which you want to create the port group. When you are going to use
just one interface on the HiveOS Virtual Appliance, click Properties for vSwitch0. When you are going to
use two interfaces, click Properties for vSwitch1.
3.
In the vSwitch0 Properties or vSwitch1 Properties dialog box that appears, click Add.
4.
In the Add Network Wizard dialog box, select Virtual Machine for the connection type, and then click
Next.
5.
In the Port Group Properties section, type a name in the Network Label field and choose None (0) from
the VLAN ID drop-down list, and then click Next.
6.
Check your settings in the Preview pane, and then click Finish.
7.
Highlight the port group that you just created, click Edit, and then click the Security tab.
8.
Select Promiscuous Mode, choose Accept, click OK, and then click Close.
When deploying the HiveOS Virtual Appliance, be sure to choose the port group that you just defined
with promiscuous mode enabled.
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51
Deploying a HiveOS Virtual Appliance as a Layer 3 VPN

Gateway
The following procedure explains how to deploy a HiveOS Virtual Appliance as a Layer 3 VPN gateway so
that its Eth0 interface connects to the DMZ network. The firewall must allow inbound IKE and NAT-Traversal
traffic (UDP ports 500 and 4500 respectively) to the IP address of the Eth0 interface. Finally, you must either
manually set static routes on the corporate LAN to send traffic destined for the branch site subnetworks to
the Eth0 interface or employ a dynamic routing protocolOSPF or RIPv2on the corporate LAN to
exchange routes with the Layer 3 VPN gateway and manage the routing automatically as shown in Figure 3.
Figure 3
Layer 3 VPN gateway deployment
The firewall permits incoming IKE (UDP

port 500) and NAT-Traversal (UDP port
4500) to the Ethernet0 IP address of
the VPN gateway in the DMZ.
HiveOS Virtual Appliance
as a Layer 3 VPN Gateway
HiveManager Online
Branch Sites
Eth0
Internet
DMZ
Firewall/
Router
Switch
The VPN gateway terminates

tunnels on its Ethernet0
interface in the DMZ and
also transmits and receives
traffic to and from the
corporate LAN on the same
interface.
Corporate
LAN
Router
HiveManager
Admin
Layer 3 VPN gateway with its

WAN interface in the DMZ
The VM and management virtual networks
are bound through vSwitch0 to the vmnic0
physical adapter. The ESXi hypervisor is
already linked to the management network
through its vmk0 port. When deploying the
HiveOS Virtual Appliance, you will bind its
Eth0 interface to the VM Network.
You bind Eth1 to a separate virtual network
from Eth0 to avoid the chance of a bridge
loop forming.
Traffic destined for

branch site subnetworks
is routed to the
Ethernet0 IP address on
the VPN gateway.
To other subnets on
the corporate LAN...
VM Network
Virtual Switch
vSwitch0
Eth1 Eth0
LAN Network
HiveOS VA
vmnic0
Physical
Adapter
ESXi Hypervisor
vmk0
VMkernal Port
Physical Host
Management Virtual Network
If you are upgrading a Layer 3 VPN gateway from a HiveOS release prior to 5.1r2 to HiveOS 5.1r2 or
5.1r3 and are using dynamic routing protocols, you must set the port group to which the Ethernet0
interface belongs in promiscuous mode. For new installations of the .ova file from HiveOS 5.1r2 and
later, this is unnecessary. For more information, see "Promiscuous Mode" on page 51.
52
Aerohive
Creating a New Virtual Network and Switch

Use the following steps to log in to the ESXi hypervisor and create a new virtual network and switch.
1.
Launch VMware vSphere Client, enter the IP address that you defined for the ESXi hypervisor, and then
log in with the root admin credentials you set in the previous section. Select the hypervisor in the left
panel, and then click Configuration > Networking.
2.
To create a new virtual network and a virtual switch (vSwitch1) for this network, click Add Networking.
Deployment Guide
53
3.
Select Virtual Machine for Connection Type, and then click Next.
4.
Select Create a vSphere standard switch, select the vmnic1 check box, and then click Next.
5.
In the Network Label field, enter LAN Network, leave the VLAN ID as None (0), and then click Next.
54
Aerohive
6.
Confirm your settings, and then click Finish. In the Configuration tab, you can now see the LAN and VM
virtual networks.
Deploying the HiveOS Virtual Appliance .ova Template

Use the following steps to download and deploy the .ova (Open Virtual Appliance) file on the ESXi
hypervisor. An .ova file contains a virtual machine that is prepackaged and ready for deployment.
1.
Log in to HiveManager, click Monitor > Devices > All Devices > Update > Download HiveOS Virtual
Appliance, and then save the AH_HiveOS_VA.ova file to a directory on your management system. Its file
size is about 30 MB.
2.
Return to the ESXi hypervisor, and then click File > Deploy OVF Template.
The Deploy OVF Template wizard launches.

3.
Navigate to the location of the AH_HiveOS_VA.ova file that you downloaded, select the file, click Open,
and then click Next.
4.
Verify the template details, and then click Next.
Deployment Guide
55
5.
Specify a name for the .ova template, and then click Next.
6.
Select the disk format in which you want the virtual disks to be stored. You have three choices:
Thick Provision Lazy Zeroed: When you select this option, the HiveOS Virtual Appliance claims the
entire amount of configured hard disk space from the virtualization host; however, the HiveOS VA
does not immediately overwrite sectors with zeroes if it is not currently using them. As a result, any
preexisting data occupying the claimed sectors might be recoverable from the host.
Thick Provision Eager Zeroed: When you select this option, the HiveOS Virtual Appliance claims the
entire amount of configured hard disk space from the virtualization host and immediately overwrites
all allocatedbut as yet unusedsectors with zeroes. This option will take longer during the initial
deployment.
Thin Provision: When you select this option, the ESXi hypervisor allocates only enough host disk space
to the HiveOS Virtual Appliance for it to start, leaving the rest of the disk space for other virtual
machines to use if needed. Note that one disadvantage to this approach is that the HiveOS VA
might run more slowly as it reclaims disk space as needed.
Aerohive recommends selecting either of the thick provisioning options for better performance.
Although thin provisioning is useful for space-demanding VMs, the HiveOS Virtual Appliance requires
about 100 MB of storage, so space will not typically be an issue. After you make your selection, click
Next.
7.
56
Map the Ethernet0 and Ethernet1 source networks to the VM Network and LAN Network destination
networks respectively. When the mapping is correct, click Next.
Aerohive
If the destination network (or port group) needs to support promiscuous mode and you have
created a port group with promiscuous mode enabled, click VM Network for Ethernet0 and
choose that port group from the drop-down list that appears. For information about whether
you need to enable promiscuous mode, see "Promiscuous Mode" on page 51.
8.
Confirm your selected options, select Power on after deployment to start the HiveOS Virtual Appliance,
and then click Finish.
Using the Setup Wizard to Configure VPN Gateway Network Settings

In this section, you configure network settings for the VPN gateway using the Setup Wizard.
1.
From the VMware vSphere Client, expand the ESXi icon in the left navigation panel, select the HiveOS
Virtual Appliance icon under it, and then check in the Getting Started tab if it is powered on. If not, click
Power on the virtual machine.
2.
Click the Console tab, and after the HiveOS Virtual Appliance finishes booting up, log in by entering
admin for the login name and aerohive for the password.
Deployment Guide
57
3.
When the initial setup wizard appears, type 1 and press the ENTER key to select 1. Configure
network settings.
Initial Setup Wizard

Help:
<ctrl-r> - Restart Initial HiveOS Virtual Appliance Wizard from the beginning
Values in brackets [ ] are default values
Type <enter> to accept the entered or default value
Select one of the following options:
1. Configure network settings
2. Enter the activation code
3. Shut down
Enter option <[1] 2 or 3>:
4.
In the Network Settings section, enter 2 to select 2. Manually configure the interface
settings. Define the network settings for Ethernet0, and then apply the settings by entering yes.
(Substitute your actual IP address settings for those shown below.)
Network Settings
---------------The HiveOS Virtual Appliance must be able to communicate with hosts on the
Internet in order to process your activation code and be configured by
HiveManager.
Choose the method for configuring the eth0 interface settings:
1. Use DHCP to obtain the interface IP address, netmask, gateway, and DNS
server IP address
2. Manually configure the interface settings
Enter option <[1] or 2>: 2
Manually Configure Interface Settings
------------------------------------Enter the IP address for eth0: 192.168.85.250
Enter the netmask length [24]: 24
Enter the default gateway: 192.168.85.1
Enter the DNS server IP address: 1.1.1.220
Do you want to apply the change? <[yes] | no>: yes
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Aerohive
5.
When you enter yes, the HiveOS Virtual Appliance applies the network settings and then prompts you
to test connectivity with the license server. Press Enter to begin. If all tests succeed, the following
appears:
Testing the connection between the HiveOS Virtual Appliance and

license server. (Press Enter to start)
Checking the interface address:
OK (eth0 address = 192.168.85.250)
Checking the default gateway:
OK (IP 192.168.85.1 is alive)
Testing DNS:
OK (The license server domain name can be resolved)
Pinging the license server:
OK (License server is alive)
Do you want to reset the network settings? <yes | [no]>: no
If the HiveOS Virtual Appliance cannot reach the license server and you want to return to the
beginning of the wizard, press CTRL-R. You can also return to the wizard later by entering the
following command: wizard startup
6.
Enter the activation code that you received in an email from Aerohive. A serial number is automatically
assigned to your HiveOS Virtual Appliance so the redirector can point it to your instance of HiveManager
Online.
Enter Activation Code

--------------------Use an HTTP proxy to access the license server? <yes | [no]>: no
Enter the HiveOS Virtual Appliance activation code (4 to 5 chars): xxxxx
The HiveOS Virtual Appliance serial number 91012041790001 has been installed
successfully. To check it later, you can enter show hw-info command.
Do you want to reboot now to activate the changes? <[yes] | no>: yes
7.
After the HiveOS Virtual Appliance reboots, log back in by accessing its console through the vSphere
Client and entering admin and aerohive. If you are managing Aerohive devices through HiveManager
Online or have a Standalone HiveManager account on myhive.aerohive.com that redirects devices to
a HiveManager appliance, or if you have configured a DNS server to resolve
hivemanager.<local_domain> to the IP address of a HiveManager appliance, the HiveOS Virtual
Appliance will automatically form a secure CAPWAP connection with it. To see the CAPWAP status for
the HiveOS Virtual Appliance, enter this command:
show capwap client
Deployment Guide
59
If you are using a HiveManager appliance without a Standalone account on myhive.aerohive.com and
the DNS server is not configured to resolve hivemanager.<local_domain> to the HiveManager IP
address, enter the following command so that the HiveOS Virtual Appliance can send unicast CAPWAP
Discovery messages to it:
capwap client server name <ip_addr>
By default, a HiveOS Virtual Appliance functions as a Layer 3 VPN gateway, and that is what appears for it in
the Device Function drop-down list when you click Monitor > Devices > VPN Gateways > vpn_gateway >
Modify. (You can also configure it to function as a Layer 2 VPN gateway as explained in the online
HiveManager Help.) From this point on, this document will refer to the HiveOS Virtual Appliance simply as a
VPN gateway.
EXAMPLE 2: CONFIGURING THE VPN GATEWAY AND ROUTERS

The next step is to use HiveManager to configure a network policy for the routers and device settings for the
VPN gateway so that they can build IPsec VPN tunnels between themselves. HiveManager contains a
preconfigured network policy called QuickStart-Wireless-Routing that simplifies the configuration involved. If
you clone this policy, you only need to configure firewall and Layer 3 IPsec settings, and then upload
configurations to the routers and the device settings to the VPN gateway, as described in this section. You
will use auto provisioning to have HiveManager upload the configuration to the routers as they come online
and connect to HiveManager as explained in subsequent examples in this chapter.
1.
Log in to HiveManager, click Monitor > Devices > VPN Gateways in the navigation tree, and confirm that
the VPN gateway appears.
2.
Click Configuration, choose QuickStart-Wireless-Routing from the network policy list, click the tool icon
on its right (
), and then click Clone. Keep all the cloned settings to preserve the working
configuration, rename it, and then click Clone. In this example, it is simply called
"QuickStart-Wireless-Routing2".
The QuickStart-Wireless-Routing policy is preconfigured for a wireless and routed network. It includes an
SSID with an accompanying user profile, network (172.28.0.0/16), and VLAN (2). The PSK used in the SSID
is the one that you set when you put HiveManager in Enterprise mode.
The policy also includes router LAN port assignments with the same accompanying user profile, network,
and VLAN as those for the SSID. With these settings, the router will assign all users at the branch site to the
same user profile and put them in the same subnet within the 172.28.0.0/16 network. HiveManager
automatically allocates each site a subnet within the network based on the number of branches
specified. For the QuickStart-Wireless-Routing policy, HiveManager divides the 172.28.0.0/16 network into
512 branches by default and allocates unique subnetworks to each branch from the pool.
By default, the network object QS-172.28.0.0/16 uses the DNS service profile that HiveManager created
when you first enabled Enterprise mode. This DNS service profile directs clients to use their default
gateway2 for domain name lookups, and the router then proxies them to its name servers.
2. The default gateway for clients will be the IP address of the mgt0.x subinterface for both Ethernet and wireless
connections.
60
Aerohive
If the other SSID and router LAN port settings do not suit your needs, you can modify them. However, if
they are satisfactory, then you only need to configure the router firewall and Layer 3 IPsec VPN settings.
3.
Click Choose for Router Firewall, and then click New. Name your firewall policy, add a description, and
add the rules you want the router to apply. When finished, click Save.
Because the router applies firewall rules in order from the top, their position in the list is
important. To relocate a rule, click and drag it to different position in the policy.
Deployment Guide
61
4.
Click Choose for Layer 3 IPsec VPN, and then click New, enter the following, and then click Save:
Profile Name: Enter a name for the VPN profile.
Description: Enter a useful note about the VPN profile.
Layer 3 IPsec VPN: (select)
A Layer 3 IPsec VPN creates tunnels between routers and one or two VPN gateways. The
routers do route lookups to determine whether to send traffic from hosts on their network to
hosts on the networks behind the VPN gateways or to hosts at other sites similarly connected
to the VPN gateways through tunnels. In contrast, a Layer 2 IPsec VPN creates tunnels
between APs functioning as VPN clients and one or two HiveOS Virtual Appliances or other
APs functioning as VPN servers and is applied to traffic based on user profiles. There is also a
distinction between the IP address requirements at both ends of Layer 3 and Layer 2 VPN
tunnels. The hosts at both ends of a Layer 3 VPN tunnel must be in different subnets whereas
those at both ends of a Layer 2 VPN tunnel must be in the same subnet.
In the VPN Gateway Settings section, choose the name of your VPN gateway from the VPN Gateway
drop-down list, click the Modify icon, enter the following, and then click Save:
General Settings
Host Name: Leave the host name as it is or modify it. The host name can be up to 32
alphanumeric characters long and cannot contain spaces.
Node ID: (read-only)
Management Network: Choose the name of the management network that you are using in the
QuickStart-Wireless-Routing2 network policy from the drop-down list: QS-172.18.0.0/16. Although
you assign a management network to routers and APs through a network policy, you must assign
it to the VPN gateway through its device settings.
The VPN gateway does not have to be in the same management network as the
routers. If you use a VPN profile in multiple network policies, each policy might apply a
different management network to routers while the VPN gateway remains in the
management network set for it here.
Location: Enter the physical location of the VPN gateway for future reference.
Device Model: (read-only)
Device Function: Choose L3 VPN Gateway.
Topology Map: Choose the name of a map where the VPN gateway is located.
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Aerohive
Interface Settings
Eth0 (WAN): Enter the IP address/netmask and default gateway for the Ethernet0 interface. To
allow traffic through this interface, choose Up as the admin state.
Eth1 (LAN): Because the Ethernet1 interface is not used, leave the IP address/netmask empty.
If you ever want to block traffic through an Ethernet interface, set its admin state as
Down. Note that doing so blocks all traffic on an interface, including management
traffic. Therefore, be careful not to disable management access to the VPN gateway
from HiveManager.
Enable dynamic routing: To enable the VPN gateway to learn routes from other routers on the
corporate network dynamically, select the check box.
From the drop-down list, choose the dynamic routing protocol in use on the corporate network:
RIPv2 A distance-vector routing protocol that uses hop count to determine the cost of a
route. RIPv2 is suitable for small, stable networks because frequent changes in large networks
can cause incorrect route information to propagate through the network.
OSPF OSPF is a link-state routing protocol that uses link cost (an aggregate measure of
availability, round-trip time of packets, throughput capacity, and so on) to determine the
cost of a route. OSPF is suitable for larger networks because of faster convergence times and
more accurate route advertisement.
Route Advertisement: Select the interface on which the VPN gateway will advertise routes about
branch sites. When it is using its Ethernet1 interface, you can select Eth1 (LAN) to advertise routes
about the branch sites on its Ethernet1 interface to the corporate routers. Select Eth0 (WAN) if
you want it to advertise routes on its Ethernet0 interface. By default, a VPN gateway advertises
routes only on its Ethernet1 interface. For the current example, choose Eth0 (WAN).
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Aerohive routers at branch sites periodically poll the VPN gateway to learn routes at
the corporate site. They can also send static route information to the VPN gateway,
which can then distribute it to routers at the corporate site as well as through VPN
tunnels to Aerohive routers at all other branch sites.
Use MD5 authentication: Select the check box if the routers must authenticate one another
before sharing routing information, and then enter the password used during the authentication
process. You can use mutual authentication to restrict route updates among peers and prevent
the malicious injection of false routes by attackers. Clear the check box if no authentication is
required.
(OSPF Only) Area: Enter the OSPF area to which the VPN gateway belongs. Areas are logical
groups of routers that share link state and route information. If you do not specify an area by
leaving this blank, the VPN gateway uses area 0 (expressed in dotted decimal format as 0.0.0.0).
(OSPF Only) Router ID: Enter an explicit router ID in dotted decimal format (w.x.y.z). A router ID is
used by a group of routers during the election of a DR (designated router) and a BDR (backup
designated router), which take on central roles in maintaining peer information. If you do not
specify a router ID, then the VPN gateway uses its highest IP address as its router ID.
Internal Networks: To ensure that the branch routers have all the relevant information regarding the
corporate network, you can configure a list of internal networks that the VPN gateway advertises to
the routers. This feature only controls the advertisement of routes to internal networks that you define
here and does not affect the advertisement of connected routes or routes learned through dynamic
routing protocols (RIPv2 and OSPF).
Static Routes: To add a static route, click Static Routes to expand the Static Routes section, click
New, enter the following, and then click Apply:
Destination IP: Enter the destination host or subnet IP address.
Netmask: Enter the netmask to define the destination as either a host or a subnet.
Gateway: Enter the IP address of the gateway through which the router sends traffic for the
specified destination.
Distribute to routers: Select the check box to enable the VPN gateway to distribute the static
route to routers.
To add additional routes, click New, and repeat the above configuration steps.
In summary, a VPN gateway advertises routes to the following destinations:
The network to which its Ethernet1 interface directly connects (if that interface is in use).
The network to which its Ethernet0 interface directly connects if the IP address of the Ethernet0
interface is different from that of its external address, which is the address that routers use as the
termination point of their VPN tunnels. If the addresses are different, it is assumed that there is an
internal network on the Ethernet0 interface and that an external firewall or NAT device is
mapping a public address to the internal address of the Ethernet0 interface. If the IP addresses of
the Ethernet0 interface and external address are the same, then the Ethernet0 interface must be
on the public network. In this case, the VPN gateway does not advertise that network to the
routers. In addition, the VPN gateway automatically performs NAT on outbound traffic it sends to
the Internet.
Destinations learned through dynamic routing protocols.
All entries listed in the Internal Networks table.
All static routes that have the Distribute to Routers check box selected.
It is unnecessary to list the same destinations in both the Internal Networks and Static Routes tables.
For a VPN gateway to advertise the destination in a static route to routers, simply select the Distribute
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Aerohive
to Routers check box for that route. If you have an internal network that you want only the VPN
gateway but not the routers to access, enter a static route but clear Distribute to Routers. Finally, if
the VPN gateway uses its default route to reach an internal network (so there is no static route to it),
make an entry for that destination in the Internal Networks table.
The VPN gateway always advertises entries that you add to the Internal Networks table,
regardless of whether the entry is also in the Static Routes table with the Distribute to
Routers check box cleared.
Back in the VPN Services dialog box, enter the external IP address of the VPN gateway, and then click
Apply. The external IP address is the public-facing address that the routers can contact. If the firewall
performs NAT for devices in the DMZ, then enter the external IP address that the firewall maps to the
internal IP address of the Ethernet0 interface. If the firewall does not perform NAT, then enter the
Ethernet0 IP address, which must be a public one. When done, click Save.
5.
To control traffic through VPN tunnels from the branch sites to the corporate site, click Modify for
Additional Settings, expand the Router Settings section, and then click the New icon for Routing Policy.
Specify how you want the routers to process client traffic:
Split Tunnel: Branch routers send all non-guest traffic for corporate resources through the VPN tunnel,
route traffic for public sites through their WAN interface to the public network without tunneling, and
drop all guest traffic for local branch site resources.
Tunnel All: Branch routers send all non-guest traffic through the tunnel regardless of their destination
being an internal resource at the corporate site or an external resource on the public network, and
they drop all guest traffic.
When you select Tunnel All, you can apply a list of destinations that are excluded from the Tunnel All
rule. Routers send traffic to these destinations on the public WAN instead of tunneling it. Click the
New icon for Tunnel Exception Destination List, define one or more destinations, save the list, and
then choose it.
Custom: Choose this option to create a set of routing rules based on user profiles. For each rule, you
decide if it should use the specified Track IP group to fail over from the primary to the secondary
WAN interface, and what the forwarding action is.(For more information about the routing policy
settings, see the HiveManager Help.)
When finished, click Save.

When you use VPN tunnels to connect branch sites to the corporate siteand from there to
other branch sitesand you enable network access through router LAN ports, add 802.1X
authentication or a captive web portal requiring user authentication on the LAN ports.
Otherwise, it would be possible for anyone making an Ethernet connection to a LAN port to
gain corporate access.
6.
In Configure Network Policy, click Continue to save your settings and advance to Configure & Update
Devices where you can push the configuration to the VPN gateway. To push the configuration to
devices automatically when they initially connect (and update the HiveOS image running on them as
well), you will use the auto provisioning feature presented in "Example 3: Auto Provisioning the Routers"
on page 66.)
7.
In Configure & Update Devices, select the VPN gateway, click Settings, select Complete Upload,
Activate after 5 seconds, and all the upload-and-activate options at the bottom of the dialog box. Then
click Upload.
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Although you are pushing a configuration to the VPN gateway from within the context of a
network policy, HiveManager only pushes the device-level settings to it, not any of the
policy-level settings. However, by creating the network policy in this step, you are now ready to
reference this policy in the auto provisioning profile to be defined in the next step, "Auto
Provisioning the Routers" on page 66
EXAMPLE 3: AUTO PROVISIONING THE ROUTERS

HiveManager can automatically update the configuration and HiveOS image on devices when they initially
form a CAPWAP connection with HiveManager. This is a convenient way to update the configurations and
images on routers distributed to users for installation on their home networks and branch sites because you
cannot predict when their devices will come online. With auto provisioning, you do not have to monitor new
connections to know when you can push configurations and update HiveOS software; HiveManager does
this for you automatically.
1.
Click Configuration > Show Nav > Auto Provisioning.
2.
To identify which devices HiveManager will automatically provision by serial number, click SN
Management and import a list of serial numbers for devices to be provisioned in a .csv
(comma-separated values) file or enter them manually.
You can filter AP330 and AP350 devices by either serial numbers or IP subnets. However, all
BR100 devices initially go online with 192.168.85.0/24 as their mgt0 subnet, which is what they
report to HiveManager to use for automatic provisioning. Therefore, you cannot initially
distinguish routers by their subnets and must instead use their serial numbers.
3.
On the Configuration > Auto Provisioning page, click New, enter the following, and then click Save:
Enable Auto Provisioning: (select)
Name: Enter a name for the auto provisioning settings.
Description: Enter a useful description for future reference.
Device Model: From the drop-down list, choose the model of the device that you are deploying as a
router: AP330, AP350, BR100, BR200, or BR200-WP. If you have more than one type of device, you will
have to create a different auto provisioning profile for each one.
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EXAMPLE 4: DEPLOYING ROUTERS ON THE NETWORK
Device Function: If you chose BR200-WP, BR200, or BR100, the device type must be Router. If you choose
AP330 or AP350, then change AP to Router so that when HiveManager will reconfigure it as a router
when it connects.
Use serial numbers or IP subnetworks to identify devices for auto provisioning: If you imported or
manually entered serial numbers or IP subnetworks, select the check box and then move items from the
Available column to the Selected column.
Network Policy: Choose the network policy whose settings you want to push to the devices. For this
example, choose QuickStart-Wireless-Routing2.
Country Code: Choose the country code for the location where the devices will be deployed.
Default Topology Map: Choose a default topology map to which you want icons for the devices to
appear, or leave it as is.
Root Admin Configuration/Read-Only Admin Configuration: Enter new names and passwords for a root
admin and read-only admin to use when logging in to the devices.
CAPWAP Configuration: In this section, you can change the bootstrap DTLS (Datagram Transport Layer
Security) passphrase that the device and HiveManager use when deriving a shared key for
authentication when forming a secure CAPWAP connection. You can also set the IP address of the
primary CAPWAP server (most likely the current HiveManager) and that of a backup CAPWAP server (if
you have two HiveManager devices configured in an HA pair).
Interface Settings: Set the Ethernet port settings and WLAN interface settings for the devices.
Advanced Settings: (expand)
Upload HiveOS upon device authentication: (select) Choose the HiveOS 5.1r1 image or later from
the drop-down list. If it is absent, download it from Aerohive Support, and then use the Add/Remove
button to import it to HiveManager.
Upload configuration automatically: (select)
Reboot after uploading: (select) This is necessary for devices to activate the configuration after loading
it.
Device Classification: To apply tagged configuration objects to the devices, enter the same
classification tags here.

You can use BR100, BR200, and BR200-WP devices as routers or configure AP330 and AP350 devices to
function as routers. Note that when AP330 and AP350 devices initially come online, they function as Layer 2
devices with only a single IP address on their mgt0 interface. They change to Layer 3 devices after receiving
a new configuration that enables routing functionality. At that point, they support IP addresses on their
mgt0, mgt0.x, and eth0 interfaces.
If you have a HiveManager Online account, the routers will automatically discover it as long as they have an
Internet connection. After checking for local HiveManager instances and not finding any, they then
connect to redirector.aerohive.com, whose ACL (access control list) Aerohive has populated with the serial
numbers of all purchased devices. The redirector checks its ACL, and if the router serial numbers match
those in the list, they get redirected to the appropriate HiveManager Online management system (see "How
Aerohive Devices Connect to HiveManager" on page 32).
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If you are using a HiveManager appliance for device management, you have two options:
MyHive: You can request a Standalone account on the myhive.aerohive.com web site when placing an
order with your Aerohive representative. As with HiveManager Online, Aerohive automatically adds the
serial numbers of the devices you purchased to the ACL for your account. When you log in with the
name and password that Aerohive provides, click Configure Standalone HM, enter the domain name or
IP address of the HiveManager appliance, the connection protocol (UDP or HTTP), and the CAPWAP
port on which your HiveManager appliance listens for CAPWAP connection requests (default: 12222),
and then click Save.
When the routers come online and cannot discover a CAPWAP server through other means, they
contact redirector.aerohive.com. When the redirector checks the ACL and finds the serial number of a
device contacting it, the redirector pushes the Standalone HiveManager configuration to the device so
that it can connect to your HiveManager appliance.
Manual Preprovisioning: Manually set the HiveManager IP address or domain name as the CAPWAP
server on each Aerohive device before deploying it remotely. If HiveManager is in a network with a
DHCP server, a simple approach is to connect the device to the same subnet as HiveManager so that it
can get its network settings through DHCP and then broadcast CAPWAP Discovery messages to locate
HiveManager. You can then configure the device with the IP address or domain name it can use to
reach HiveManager when installed at a branch site. See the HiveManager Help system for information
about where to configure the CAPWAP server settings for Aerohive devices.
The installation of routers at remote sites will most likely be performed by others at those sites such as branch
office workers or home users. To install a router at a remote site, they must do the following:
1.
Connect the device to a power source. An AP330 or AP350 can connect to either an AC power source
or a PoE switch or injector; however, to use the USB modem for WAN connectivity, it must be connected
to an AC power source. The BR100, BR200, and BR200-WP cannot receive power through PoE and can
only connect to an AC power source.
2.
Connect the WAN/ETH0 interface on a BR100, BR200, or BR200-WP or the ETH0 interface on an AP330 or
AP350 to a modem, DSL router, or other Internet device. Note that BR200 and BR200-WP platforms can
also bypass external modems and use PPPoE to communicate directly with a PPPoE concentrator at
their ISP site (for information, see the New Features Guide for HiveOS and HiveManager 5.0r3).
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Aerohive
By default, the device acts as a DHCP client and automatically obtains its network settings from a DHCP
server for the mgt0 interface on an AP330 or AP350 and for the ETH0/WAN interface on a BR100, BR200,
or BR200-WP.3 After that, the device automatically attempts to form a CAPWAP connection to a
HiveManager appliance or HiveManager Online. In about five minutes, the device will form a CAPWAP
connection with a HiveManager instance and appear in the HiveManager GUI on the Monitor > Devices
> All Devices page.
An unconfigured AP330 or AP350 does not function as a router, so any devices connected to it will be
unable to access the Internet until you upload a configuration to it from HiveManager. In contrast, an
unconfigured BR100, BR200, or BR200-WP functions as a router, providing DHCP service and Internet
access to devices connected to its LAN interfaces even before it is configured through HiveManager.
3.
To provide Ethernet connections to devices on the LAN side of the device, connect the ETH1 ETH4
interfaces on a BR100, BR200, or BR200-WP or the ETH1 interface on an AP330 or AP350 to one or more
switches or directly to hosts. To provide only wireless connections, you can skip this step.
As each device goes online, it forms a secure CAPWAP connection with HiveManager because it has first
contacted the redirector and been redirected to a HiveManager Online account or to a Standalone
HiveManager appliance. Additionally, it might have been preprovisioned with the domain name or IP
address of a HiveManager appliance. When it connects to HiveManager, the device performs the following
tasks, depending upon the settings in the auto provisioning profile:
The device downloads the latest HiveOS firmware and then activates it by rebooting.
It downloads its configuration and then reboots to activate that.
Upon completing the auto provisioning process, the devices are connected to HiveManager for further
management and monitoring, and they have the configurations they need to build IPsec VPN tunnels to the
VPN gateway, provide firewall services, and function as access points and routers to provide network
access to clients connecting through SSIDs and router LAN ports.
After the devices begin running their new configurations, people at the remote sites can check the network
settings of clients connected to their router and test their network connectivity. They can do the following:
Check that the client received network settings through DHCP from the router. The address will be in
a subnet within the 172.28.0.0/16 network, and its default gateway and DNS server will be that of
either the LAN interface (for an Ethernet connection) or the mgt0.n subinterface of the QS-SSID (for a
wireless connection).
To check routing functionality to the Internet, ping a public IP address, such as 206.80.44.205.
To test DNS functionality, ping a domain name, such as ntp1.aerohive.com. If successful, open a
web browser and visit an Internet address, such as www.aerohive.com.
Finally, to test the VPN tunnel, ping the mgt0 interface on the VPN gateway. If successful, try to reach
an internal address on the corporate network, such as the home page of a corporate intranet. You
can also check the status of the VPN tunnels, on the VPN gateway details page that you can view
by clicking Monitor > Devices > VPN Gateways > Display Device Status Information > name.
HiveManager displays a diagram showing the VPN clients of the selected VPN gateway. Green
icons and lines indicate that their tunnels are currently up. Red icons indicate that the tunnels are
currently down. (If there are two VPN gateways, the router icons can be orange to indicate that
they are configured with two VPN gateways but currently have an active tunnel to only one of
them.)
3. The cable modems of some Internet service providers lock the physical MAC address of the device learned so that it
can be the only device that connects to the Internet. If you replace your home router or firewall with a BR100, BR200, or
BR200-WP and it does not work, put your router/firewall back in place and try to connect the Aerohive device to the
router or firewall and see if that works. If it does, tell your ISP that you are switching your router and ask if they can reset
the connection so that it will work.
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Aerohive
Chapter 4
HiveOS
You can deploy a single AP and it will provide wireless access as an autonomous access point. However, if
you deploy two or more APs in a hive, you can provide superior wireless access with many benefits. A hive is
a set of APs that exchange information with each other to form a collaborative whole (see Figure 1).
Through coordinated actions based on shared information, hive members can provide the following
services that autonomous APs cannot:
Consistent QoS (Quality of Service) policy enforcement across all hive members
Coordinated and predictive wireless access control that provides fast roaming to clients moving from
one hive member to another
Best-path routing for optimized data forwarding
Automatic radio frequency and power selection
Figure 1
APs in a hive
Wired or Wireless Hive Communications (Backhaul)
Wireless Network Access Connections
Not shown: Switches for wired backhaul

connections and the portal link to the
wired network.
Wired Ethernet Network Connections

Hive
Wireless Clients
Wireless Clients
Hive Members
Wireless Clients
HiveOS is the operating system that runs on all Aerohive devices: APs, routers, and Cloud VPN Gateways.
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Chapter 4 HiveOS
COMMON DEFAULT SETTINGS AND COMMANDS

Many major components of HiveOS are automated and typically require no further configuration. For
example, radio power and frequency selection occurs automatically, as does route learning. Also, after
defining a hive and a password that hive members use to secure communications, all Aerohive devices
belonging to that hive automatically initiate and maintain communications with each other.
Additionally, there are many default settings that simplify the setup of an AP because these are the typical
settings for many of the most common deployments. The following are some important default settings and
the commands necessary to change them if you need to do so. For a complete list of CLI commands, see
one of the platform-dependent Aerohive CLI reference guides available online at
www.aerohive.com/techdocs.
mgt0 interface
Default Settings
Commands
DHCP client = enabled
To disable the DHCP client:

no interface mgt0 dhcp client
To set an IP address:
interface mgt0 ip ip_addr netmask
VLAN ID = 1
To set the native (untagged) VLAN that the switch

infrastructure in the surrounding wired and wireless
backhaul network uses:
interface mgt0 native-vlan number
VLAN ID = 1
To set the VLAN for administrative access to the AP,

management traffic between APs and HiveManager,
and control traffic among hive members:
interface mgt0 vlan number
wifi0 and wifi1

interfaces
wifi0 mode = access
To change the mode of the wifi0 or wifi1 interface:
wifi1 mode = backhaul
interface { wifi0 | wifi1 } mode { access |

backhaul }
wifi0 radio profile = radio_g0

wifi1 radio profile = radio_a0
To change the radio profile of the wifi0 or wifi1

interface to a different, previously defined profile:
interface { wifi0 | wifi1 } radio profile
string
antenna = internal
To have the wifi0 interface use an external antenna:

interface { wifi0 | wifi1 } radio antenna
external
channel = automatic selection
To set a specific radio channel:

interface { wifi0 | wifi1 } radio channel
number
power = automatic selection
To set a specific transmission power level (in dBms):

interface { wifi0 | wifi1 } radio power
number
User profile
72
default-profile:
group ID = 0
policy name = def-user-qos
VLAN ID = 1
You cannot change the group ID or QoS policy name

for the default user profile. To change its VLAN ID:
user-profile default-profile vlan-id number
Aerohive
CONFIGURATION OVERVIEW
CONFIGURATION OVERVIEW
The amount of configuration depends on the complexity of your deployment. As you can see in
"Deployment Examples (CLI)" on page 79, you can enter a minimum of three commands to deploy a single
AP, and just a few more to deploy a hive.
However, for cases when you need to fine tune access control for more complex environments, HiveOS
offers a rich set of CLI commands. The configuration of Aerohive devices falls into two main areas:
"Device-Level Configurations" and "Policy-Level Configurations" on page 74. Consider your deployment
plans and then refer to the following sections for guidance on the commands you need to configure them.
To find all commands using a particular character or string of characters, you can do a search
using the following command: show cmds | { include | exclude } string
Device-Level Configurations
Device-level configurations refer to the management of an Aerohive device and its connectivity to wired
and wireless clients, the network, and other hive members. The following list contains some key areas of
device-level configurations and relevant commands.
Management
Administrators, admin authentication method, login parameters, and admin privileges

admin { auth | manager-ip | min-password-length | read-only | read-write |
root-admin }
Logging settings
log { buffered | console | debug | facility | flash | server | trap }
Connectivity settings
Interfaces
interface { eth0 | wifi0 | wifi1 }
Layer 2 and layer 3 forwarding routes

route mac_addr
ip route { default | host | net } ip_addr
VLAN assignments
For users:
user-profile string qos-policy string vlan-id number attribute number
For the mgt0 interface (the native VLAN in the surrounding network, and the VLAN for administrative
access, management traffic, and control traffic among hive members):
interface mgt0 native-vlan number
interface mgt0 vlan number
Radio settings
radio profile string
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Chapter 4 HiveOS
Policy-Level Configurations
Policies control how wired and wireless clients access the network. The following list contains some key areas
of policy-level configurations and relevant commands.
QoS settings
qos { classifier-map | classifier-profile | marker-map | marker-profile |
policy }
User profiles
user-profile string
SSIDs
security-object string
security-object string
ssid string
ssid string security-object string
AAA (authentication, authorization, and accounting) settings for IEEE 802.1X authentication
aaa radius-server
While the configuration of most HiveOS features involves one or more related commands, to define and
apply a QoS policy to a group of users, you must configure several different but related features: a QoS
policy, a user profile, andif you do not authenticate users with a RADIUS serveran SSID that references
the user profile, and an interface to which you assign the SSID. The configuration steps are shown in Figure 2.
Figure 2
Steps for configuring and applying QoS
First, configure a QoS policy that you want to

apply to wireless traffic from a group of users.
qos policy string1 ...
Second, configure a user profile that

references the QoS policy you just configured.
user-profile string qos-policy string1

vlan-id number attribute number
The next step depends on whether you use

a RADIUS server to authenticate users.
Yes
If you use a RADIUS server,
configure it to return attributes for
the realm to which the wireless
users belong. After authenticating
a user, the server returns
these attributes with the
3
Access-Accept
message. The attributes
indicate which user
profile to apply to the
user, and the profile
User accounts
in turn indicates
are stored on
the QoS policy
the RADIUS
to apply.
server.
RADIUS
Server?
No
4
Returned Attributes
Tunnel Type = GRE (value = 10)
Tunnel Medium Type = IPv4 (value = 1)
Tunnel Private Group ID = user_profile_numThe attributes indicate which user profile to apply to the user,
and the profile in turn indicates which QoS policy to apply.
74
If you do not use a RADIUS server, create an

SSID with a security object that specifies the
user profile attribute as the default user profile.
security-object string2
security-object string2
default-user-profile-attr
number
i
ssid string3
ssid string3 security-object string2
interface interface ssid string3

Assign the SSID to an interface.
The AP applies the QoS policy to all wireless

clients that associate with the SSID.
Aerohive
HIVEOS CONFIGURATION FILE TYPES

HiveOS supports several types of configuration files: running, current, backup, bootstrap, default, and failed.
The running configuration (config) is the configuration that is actively running in DRAM. During the bootup
process, an Aerohive device loads the running config from one of up to four config files stored in flash
memory:
current: a flash file containing a combination of default and admin-defined settings. During the bootup
process, this is the first config that the device attempts to load as the running config. This is also the file to
which you typically save commands from the running config (you can also save them to the bootstrap
config). See Figure 3.
backup: a flash file that the device attempts to load during the reboot process if there is a newly
uploaded current config file or if it cannot load the current config file. See Figure 4 on page 76 and
Figure 5 on page 76.
bootstrap: a flash file containing a second config composed of a combination of default and
admin-defined settings. The device fails over to this config when you enter the reset config
command or if both the current and backup config files fail to load. See Figure 6 on page 77.
default: a flash file containing only default settings. If there is no bootstrap config, the device reverts to
this config when you enter the reset config command or if both the current and backup config files
fail to load. See Figure 6 on page 77.
There is also a failed config file, which holds any backup config that fails to load. See Figure 5
on page 76.
When using the CLI, the two most frequently accessed config types are the running config and current
config. When you enter a command in the running config, the device performs it immediately. However,
because the running config is stored in volatile memory (DRAM), the commands are not yet permanent and
will be lost when the device next reboots. For your configuration settings to persist after rebooting, enter the
save config command. This command saves the running config to the current config, which is a file stored
in nonvolatile (flash) memory. See Figure 3.
Figure 3
Relationship between running and current config files
The running config comprises the current

config plus any commands that have not yet
been saved. The running config runs in DRAM.
The current config comprises saved

commands plus default settings. The
current config is stored in flash
memory.
Running Config
(in DRAM)
Current Config
(in flash memory)
(Note: The commands in bold have not yet been saved, which is why
they do not appear in the current config.)
Running Config
New Current Config
When you enter the save config command,

save config
the HiveAP saves the running config
from DRAM to flash memory, where it
becomes the new current config,
replacing the one previously there.
Previous Current
(Note: After entering the save config
Config (overwritten)
command, the current and running
configs become identical.)
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Chapter 4 HiveOS
When you upload a configuration file from HiveManager or from a TFTP or SCP server, the device stores the
uploaded file in the backup config partition in flash memory, where it remains until it reboots. If there is a
backup config file already stored in flash, the newly uploaded file overwrites it. See Figure 4.
Figure 4
Relationship between current and backup config files during a file upload
or
HiveManager
Config File
Aerohive
Device
or
TFTP Server
SCP Server
Current Config
New Backup Config

(in flash memory)
When you upload a config file from HiveManager or a TFTP

or SCP server, the Aerohive device saves the uploaded
file as a backup config. This file replaces any previous
backup config file that might have been there.
Previous Backup Config (overwritten)
When the device reboots, it attempts to load the newly uploaded config file. If the file loads successfully, the
device makes that file the new current config and makes the previous current config the new backup
config. If the file does not load successfully, the device reboots again and loads the previous current config
file. The device saves the file it was unable to load as a failed config for diagnostics. See Figure 5.
Figure 5
Relationship between current and backup config files while rebooting an Aerohive device
After uploading a new config

file, the following two
config files are stored in
flash memory on the device:
Reboot the
device
When you reboot the device, it tries to load the backup

config. Either of the following two results can occur:
If the newly loaded config
file loads successfully, . . .
If the newly loaded config

file fails to load, . . .
. . . it becomes the new

current config, and . . .
. . . the device reboots

again, loads the previous
current config, and . . .
. . . the previous current

config becomes the new
backup config.
. . . the backup config is

saved as a failed config
(for diagnostic analysis).
Current Config
(existing config)
Backup Config
(newly uploaded config file)
To upload and activate a config file from HiveManager, see "Uploading Configurations to
Aerohive Devices" on page 43. To upload and activate a config file from a TFTP or SCP server using
the CLI, use the following commands:
save config tftp://ip_addr:filename current { hh:mm:ss | now | offset
hh:mm:ss }
save config scp://username@ip_addr:filename current { hh:mm:ss | now |
offset hh:mm:ss }
76
Aerohive
When an Aerohive device ships from the factory, it is loaded with a default config file, which acts initially as
the running and current configs. If you enter and save any commands, the device then stores a separate
config file as the current config, combining the default settings with the commands you entered and saved.
If you want to return to the default settings, you can press the reset button on the device or enter the
reset config command. A device might also return to the default config if both the current and backup
configs fail to load, which might happen if you update the HiveOS firmware to an image that cannot work
with either config.
You can disable the ability of the reset button to reset the configuration by entering this command:
no reset-button reset-config-enable
Reverting to the default config can be very useful, especially in the early stages when you are still learning
about HiveOS and are likely to be experimenting with different settings. However, retaining the ability of an
AP to revert to its default settings after its deployment can present a problem if it is a mesh point in a hive. If
the AP reverts to the default config, it will not be able to rejoin its hive. Consequently, it will not be able to get
an IP address through DHCP nor be able to communicate with HiveManager (assuming that you are
managing it through HiveManager). In this case, you would have to make a serial connection to the
console port on the AP and reconfigure its hive settings through the CLI.
To avoid the above situation, you can use a bootstrap config. A bootstrap config is typically a small config
file that comes last in the boot order (current backup bootstrap) and that replaces the default config as
the one an AP loads when you reset the configuration. See Figure 6 on page 77.
Be careful to remember the login name and password defined in the bootstrap config file. If they
become lost or forgotten, you must obtain a one-time login key from Aerohive technical support. To
get the key, you must already have had a support contract in place. The first one-time login key is
free. After that, there is a small handling fee for each additional key.
Figure 6
Relationship of current, backup, bootstrap, and default config files
Configuration Failover Behavior

Backup Config
Current Config
Failover
Bootstrap Config
Failover
. . . or if there is no bootstrap config . . .

If the device cannot load either the current or backup
config files, it deletes them, reboots, and loads the
bootstrap configif presentor the default config.
Default Config
Resetting the Configuration

Current Config
reset config
Bootstrap Config
. . . or if there is no bootstrap config . . .

When you enter the reset config command or press
the reset button on the device, it deletes the previous
current config, reboots, and loads the bootstrap
configif presentor the default config.
Deployment Guide
Default Config
77
Chapter 4 HiveOS
To create and load a bootstrap config, make a text file containing a set of commands that you want the
device to load as its bootstrap configuration (for an example, see "Loading a Bootstrap Configuration" on
page 99). Save the file locally and then load it with one of the following commands:
save config tftp://ip_addr:filename bootstrap
save config scp://username@ip_addr:filename bootstrap
Similar to the way that a current config consists of the commands you added on top of the
default config, a bootstrap config consists of default definitions and settings plus whatever
other settings you configure.
After it is loaded, you can enter the following command to view the bootstrap file: show config
bootstrap
If you want to run the bootstrap config, enter the following commands:
load config bootstrap
reboot
When the bootstrap config loads, enter the login parameters you defined for that configuration. To return to
your previous current config file, enter the following commands:
load config backup
reboot
78
Aerohive
Chapter 5
Deployment Examples (CLI)
This chapter presents several deployment examples to introduce AP configuration through the HiveOS CLI.
In "Deploying a Single AP" on page 80, you deploy one AP as an autonomous access point. This is the
simplest configuration: you only need to enter and save three commands.
In "Deploying a Hive" on page 83, you add two more APs to the one deployed in the first example to form a
hive with three members. The user authentication method in this and the previous example is very simple: a
preshared key is defined and stored locally on each AP and on each wireless client.
In "Using IEEE 802.1X Authentication" on page 89, you change the user authentication method. Taking
advantage of existing Microsoft AD (Active Directory) user accounts, the APs use IEEE 802.1X EAP (Extensible
Authentication Protocol) to forward authentication requests to a RADIUS server whose database is linked to
that of the AD server.
In "Applying QoS" on page 92, you apply QoS (Quality of Service) filters to user traffic so that delay-sensitive
voice traffic receives higher priority than other more delay-resistant traffic.
To focus attention on the key concepts of an SSID (first example), hive (second example), and IEEE
802.1X authentication (third example), QoS was intentionally omitted from these examples.
However, the QoS settings you define in the last example can apply equally well to the
configurations in the others.
In "Loading a Bootstrap Configuration" on page 99, you load a bootstrap config file on the APs. When a
bootstrap config is present, it loads instead of the default config whenever HiveOS is reset or if the current
and backup configs do not load. Using a bootstrap config can help minimize theft and increase
convenience.
Because each example builds on the previous one, it is recommended to read them sequentially. Doing so
will help build an understanding of the fundamentals involved in configuring APs.
If you want to view just the CLI commands used in the examples, see "CLI Commands for Examples" on
page 102. Having the commands in blocks by themselves makes it easy to copy-and-paste them at the
command prompt. The following are the equipment and network requirements for these examples:
Equipment
Management system (computer) capable of creating a serial connection to the AP

VT100 emulator on the management system
Serial cable ("null modem cable") that ships as an optional accessory (AH-ACC-Serial-DB9). You use
this to connect your management system to the AP.
You can also access the CLI by using Telnet or SSH (Secure Shell). After connecting an AP to the
network, make either a Telnet or SSH connection to the IP address that the DHCP server assigns
the mgt0 interface. (Telnet is disabled by default.)
Network
Layer 2 switch through which you connect the AP to the wired network
Ethernet cableeither straight-through or cross-over
Network access to a DHCP server
For the third and fourth examples, network access to Active Directory and RADIUS servers
Deployment Guide
79
Chapter 5 Deployment Examples (CLI)
EXAMPLE 1: DEPLOYING A SINGLE AP

In this example, you deploy one AP (AP-1) to provide network access to a small office with 15 20 wireless
clients. You only need to define the following SSID (service set identifier) parameters on the AP and clients:
SSID name: employee
Security protocol suite: WPA-auto-psk
WPA Uses Wi-Fi Protected Access, which provides dynamic key encryption and mutual
authentication of the client and AP
Auto Automatically negotiates WPA or WPA2 and the encryption protocol: AES (Advanced
Encryption Standard) or TKIP (Temporal Key Integrity Protocol)
PSK Derives encryption keys from a preshared key that the client and AP both already have
Preshared key: N38bu7Adr0n3
After defining SSID "employee" on AP-1, you then bind it to the wifi0 interface, which is in access mode by
default. The wifi0 interface links to radio 1, which operates at 2.4 GHz (in accordance with the IEEE 802.11b,
g, and n standards). This example assumes that the clients also support 802.11b, g, or n.
By default, the wifi1 interface is in backhaul mode and links to the 5 GHz radio, supporting IEEE
802.11a and 802.11n. To put wifi1 in access mode so that both interfaces provide accesswifi0 at
2.4 GHz and wifi1 at 5 GHzenter this command: interface wifi1 mode access. Then, in
addition to binding SSID employee to wifi0 (as explained in step 2), also bind it to wifi1.
Figure 1
Single AP for a small wireless network

Wired Network
Wireless Network-1
AP-1
Switch
Firewall
Internet
Wireless clients
associate with AP-1
using SSID "employee"
with the security suite
WPA-auto-psk
(PSK = N38bu7Adr0n3).
80
wifi0 interface
SSID "employee"
Access mode
IEEE 802.11b/g/n
Physical interface:
eth0
Logical interface:
mgt0
Backhaul mode
Network portal
The wireless clients and the

mgt0 interface on AP-1 receive
their network settings from
the DHCP server.
DHCP
Server
Aerohive
EXAMPLE 1: DEPLOYING A SINGLE AP
Step 1
1.
Log in through the console port
Connect the power cable from the DC power connector on the AP to the AC/DC power adaptor that
ships with the device as an option, and connect that to a 100 240-volt power source.
If the switch supports PoE (Power over Ethernet), the AP can receive its power that way instead.
The Power LED glows steady amber during the bootup process. After the bootup process completes, it
then glows steady green to indicate that the firmware is loaded and running.
2.
3.
4.
Connect one end of an RS-232 serial (or "null modem") cable to the serial port (or Com port) on your
management system.
Connect the other end of the cable to the male DB-9 or RJ-45 console port on the AP.
On your management system, run a VT100 terminal emulation program, such as Tera Term Pro (a free
terminal emulator) or Hilgraeve Hyperterminal (provided with Windows operating systems). Use the
following settings:
Bits per second (baud rate): 9600
Data bits: 8
Parity: none
Stop bits: 1
Flow control: none
For APs set with "FCC" as the region code, the Initial CLI Configuration Wizard appears. For APs set with
"world" as the region code, a prompt appears to set the country code for the location where you intend
to deploy the AP. To set the country code, enter the boot-param country-code number command,
in which number is the appropriate country code number. For a list of country codes, see the
HiveManager GUI.
5.
Because you do not need to configure all the settings presented in the wizard, press N to cancel it.
The login prompt appears.
6.
Log in using the default user name admin and password aerohive.
Step 2
1.
Configure the AP
Create security parameters for an SSID, assign them to the SSID, and then assign the SSID to an interface.
security-object employee
security-object employee security protocol-suite wpa-auto-psk ascii-key N38bu7Adr0n3
You first create a security object named "employee" and define a protocol suite and
preshared key (N38bu7Adr0n3) in standard ASCII (American Standard Code for Information
Interchange) text for it.
ssid employee
ssid employee security-object employee
Then you create an SSID named "employee" and apply the security object to it.
interface wifi0 ssid employee
You assign the SSID to the wifi0 interface, which is in access mode by default. When you
make this assignment, the AP automatically creates subinterface wifi0.1 and uses that for the
SSID. (The HiveAP 20 series supports up to seven subinterfaces per Wi-Fi interface for a
possible maximum total of 14 SSIDs when both wifi0 and wifi1 are in access mode. The AP100
Deployment Guide
81
and AP300 series support up to 16 per interface for a possible maximum total of 32.) An AP
can use one or two Wi-Fi interfaces in access mode to communicate with wireless clients
accessing the network, and a Wi-Fi interface in backhaul mode to communicate wirelessly
with other APs when in a hive (see subsequent examples). Finally, if you enable the virtual
access console, then you must subtract one from the maximum number of SSIDs for each
radio on which you want the access console to be available.
2.
(Optional) Change the name and password of the root admin.

admin root-admin mwebster password 3fF8ha
As a safety precaution, you change the default root admin name and password to
mwebster and 3fF8ha. The next time you log in, use these instead of the default definitions.
By default, the minimum password length is 5 characters. You can change the minimum length
by entering the following command: admin min-password-length <number> (The
minimum password length can be between 5 and 32 characters.)
3.
(Optional) Change the host name of the AP.

hostname AP-1
4.
Save your changes to the currently running configuration, and then log out of the serial session.
save config
exit
The AP configuration is complete.
Step 3
Configure the wireless clients
Define the "employee" SSID on all the wireless clients. Specify WPA-PSK for network authentication, AES or
TKIP for data encryption, and the preshared key N38bu7Adr0n3.
Step 4
1.
2.
3.
Position and power on the AP
Place the AP within range of the wireless clients and, optionally, mount it as explained in the mounting
section in the chapter about the AP model that you are using.
Connect an Ethernet cable from the PoE In port to the network switch.
If you have powered off the AP, power it back on by reconnecting it to a power source.
When you power on the AP, the mgt0 interface, which connects to the wired network through the eth0
port, automatically receives its IP address through DHCP (Dynamic Host Configuration Protocol).
Step 5
1.
2.
82
Check that clients can form associations and access the network
To check that a client can associate with the AP and access the network, open a wireless client
application and connect to the "employee" SSID. Then contact a network resource, such as a web
server.
Log in to the AP CLI, and check that you can see the MAC address of the associated client and an
indication that the correct SSID is in use by entering the following command:
Aerohive
EXAMPLE 2: DEPLOYING A HIVE
show ssid employee station

Chan=channel number; Pow=Power in dbm;
A-Mode=Authentication mode; Cipher=Encryption mode;
A-Time=Associated time; Auth=Authenticated;
UPID=User profile Identifier; Phymode=Physical mode;
Mac Addr
IP Addr
-------------- ---------
Chan
Rate
Pow
A-Mode
Cipher
A-Time
VLAN
Auth
UPID
Phymode
----
----
----
--------
-------
--------
----
----
----
-------
54M
-38
wpa2-psk
aes ccm
00:00:56
Yes
11g
0016:cf8c:57bc 10.1.1.35 11
Check that the MAC address

in the table matches that of
the wireless client.
Check that the authentication and

encryption modes match those in
the SSID security protocol suite.
You can also enter the following commands to check the association status of a wireless client:
show auth, show roaming cache, and show roaming cache mac <mac_addr>.
The setup of a single AP is complete. Wireless clients can now associate with the AP using SSID "employee"
and access the network.

Building on "Deploying a Single AP" on page 80, the office network has expanded and requires more APs to
provide greater coverage. In addition to the basic configuration covered in the previous example, you
configure all three APs to form a hive within the same layer 2 switched network. The following are the
configuration details for the hive:
Hive name: hive1
Preshared key for hive1 communications: s1r70ckH07m3s

The security protocol suite for hive communications is WPA-AES-PSK.
AP-1 and -2 are cabled to a switch and use the native (untagged) VLAN for wired backhaul
communications. They communicate with each other over both wired and wireless backhaul links, the wired
link taking precedence. However, AP-3 only communicates with AP-1 and -2 over a wireless link (see
Figure 2). Because AP-1 and -2 connect to the wired network, they act as portals. In contrast, AP-3 is a mesh
point.
Deployment Guide
83
Figure 2
Three APs in a hive
Hive1
Wireless Network-1
Internet
AP-1
(Portal)
Switch
Firewall
DHCP
Server
Wireless Network-2
Wireless Network-3
AP-2
(Portal)
Wired Hive Backhaul Communications

Wireless Hive Backhaul Communications
AP-3
(Mesh Point)
AP-1 and AP-2 are portals and use both wired and wireless
backhaul methods to communicate with each other. AP-3 is a
mesh point, using only a wireless connection for backhaul
communications with the other two hive members.
If all hive members can communicate over wired backhaul links, you can then use both radios for
access. The wifi0 interface is already in access mode by default. To put wifi1 in access mode, enter
this command: interface wifi1 mode access. In this example, however, a wireless backhaul
link is required.
84
Aerohive
Step 1
1.
2.
Configure AP-1
Using the connection settings described in the first example, log in to AP-1.
Configure AP-1 as a member of "hive1" and set the security protocol suite.
hive hive1
You create a hive, which is a set of APs that collectively distribute data and coordinate
activities among themselves, such as client association data for fast roaming, route data for
making optimal data-path forwarding decisions, and policy enforcement for QoS (Quality of
Service) and security.
hive hive1 password s1r70ckH07m3s
You define the password that hive members use to derive the preshared key for securing
backhaul communications with each other. The password must be the same on all hive
members.
interface mgt0 hive hive1
By setting "hive1" on the mgt0 interface, you join AP-1 to the hive.
save config
3.
Before closing the console session, check the radio channel that AP-1 uses on its backhaul interface,
which by default is wifi1:
show interface
State=Operational state; Chan=Channel;
Radio=Radio profile; U=up; D=down;
Name
MAC addr
Mode
-------
-------------- -------- ----- ---- ---- --------
----- --------
Mgt0
0019:7700:0020
hive1
Eth0
0019:7700:0020 backhaul U
hive1
Wifi0
0019:7700:0024 access
11
radio_ng0
Wifi0.1
0019:7700:0024 access
11
radio_ng0 hive1 employee
Wifi1
0019:7700:0028 backhaul U
149
radio_na0
Wifi1.1
0019:7700:0028 backhaul U
149
radio_na0 hive1
State Chan VLAN Radio
Hive
SSID
The wifi1 interface and the wifi1.1 subinterface are in backhaul mode
and are using channel 149. Both wifi1 and wifi1.1 use the default radio
profile radio_na0. (Depending on the AP model, the default profile might
be radio_a0.) This is a profile for radio2, which operates in the 5 GHz
frequency range as specified in the IEEE 802.11a and n standards.
AP-1 is set to use wireless interface wifi1 and its subinterface wifi1.1 for backhaul
communications.
Write down the radio channel for future reference (in this example, it is 149). When
configuring AP-2 and -3, make sure that they also use this channel for backhaul
communications.
exit
Deployment Guide
85
Step 2
1.
2.
Configure AP-2 and AP-3
Power on AP-2 and log in through its console port.

Configure AP-2 with the same commands that you used for AP-1:
ssid employee
hive hive1
3.
(Optional) Change the name and password of the superuser.

admin superuser mwebster password 3fF8ha
4.
Check that the channel ID for wifi1 and wifi1.1 is now 149.
show interface
If the channel ID for wifi1 and wifi1.1 is not 149, set it to 149 so that AP-2 uses the same channel as
AP-1 for backhaul communications.
interface wifi1 radio channel 149
Setting the channel for the parent interface (wifi1) sets it for all its subinterfaces. An interface in
backhaul mode only needs one subinterface, which by default is wifi1.1.
save config
exit
5.
Repeat the above steps for AP-3.
Step 3
1.
2.
3.
Connect AP-2 and AP-3 to the network
Place AP-2 within range of its clients and within range of AP-1. This allows AP-1 and -2 to send backhaul
communications to each other wirelessly as a backup path in case either member loses its wired
connection to the network.
Connect an Ethernet cable from the PoE In port on AP-2 to the network switch.
Power on AP-2 by connecting it to a power source.
After AP-2 finishes booting up (indicated when the Power LED changes from steady amber to steady
green), it automatically discovers another member of hive1 (AP-1). The two members use a preshared
key based on their shared secret ( s1r70ckH07m3s ) to authenticate each other and AES to encrypt
wired backhaul communications and AES-CCMP to encrypt wireless backhaul communications
between themselves. You can tell when they have formed a hive because the Mesh LED changes its
blinking pattern from a fast to slow.
4.
86
Place AP-3 within range of its wireless clients and one or both of the other hive members.
Aerohive
5.
Power on AP-3 by connecting it to a power source.

After AP-3 boots up, it discovers the two other members of hive1 over a wireless backhaul link. The
members authenticate themselves and establish a security association for encrypting backhaul
communications among themselves. AP-3 then learns its default route to the wired network from the
other hive members. If the other members send routes with equal costswhich is what happens in this
exampleAP-3 uses the first route it receives. When it learns this route, it can communicate with the
DHCP server to get an IP address for its mgt0 interface.
6.
Check that AP-3 has associated with the other members at the wireless level.
Log in to AP-3 and enter this command to see its neighbors in hive1:
AP-3
show hive hive1 neighbor

Chan=channel number; Pow=Power in dBm;
Conn-Time=Connected time; Hstate=Hive State;
Mac Addr
Chan
Tx Rate
Rx Rate
Pow
A-Mode
Cipher
Conn-Time
Hstate
Phymode Hive
-------------- ----
-------
-------
---
------
-------
---------
------
------- ----
0019:7700:0028 149
54M
54M
-16
psk
aes ccm
00:04:15
Auth
11a
hive1
0019:7700:0438 149
54M
54M
-16
psk
aes ccm
00:04:16
Auth
11a
hive1
Neighbors
AP-1
wifi1.1 MAC Address
In the output of the show hive hive1 neighbor

command, you can see hive-level and member-level
information. (On APs supporting 802.11n, the channel
width for hive communications20 or 40 MHzis also
shown.)
When you see the MAC addresses of the other hive
members, you know that AP-3 learned them over a
wireless backhaul link.
0019:7700:0028
AP-2
The following are the various hive states that can appear:
Disv (Discover) - Another AP has been discovered, but there is a mismatch
with its hive ID.
Neibor (Neighbor) - Another AP has been discovered whose hive ID
matches, but it has not yet been authenticated.
wifi1.1 MAC Address

0019:7700:0438
CandPr (Candidate Peer) - The hive ID on a discovered AP matches, and it

can accept more neighbors.
AssocPd (Association Pending) - An AP is on the same backhaul channel,
and an assocation process in progress.
Assocd (Associated) - An AP has associated with the local AP and can now
start the authentication process.
Auth (Authenticated) - The AP has been authenticated and can now
exchange data traffic.
Deployment Guide
87
7.
To check that the hive members have full data connectivity with each other, associate a client in
wireless network-1 with AP-1 (the SSID employee is already defined on clients in wireless network-1; see
"Deploying a Single AP"). Then check if AP-1 forwards the clients MAC address to the others to store in
their roaming caches.
After associating a wireless client with AP-1, log in to AP-1
and enter this command:
AP-1

Mac Addr
IP Addr
Chan Tx Rate
Rx Rate Pow
A-Mode
--------------
---------- ---- -------
------- ---
-------- ------- -------- ----
---- ---- -------
0016:cf8c:57bc
10.1.1.73
wpa2-psk aes ccm 00:01:46
Yes
54M
54M -40
Cipher
A-Time
VLAN
1
Auth UPID Phymode

0 11b/g
Note: On APs supporting IEEE 802.11n, there are two

additional columns for SM-PS (spatial multiplexing
power save) and channel width (20 or 40 MHz). The SM-PS
states can be static (use one data stream for 11a/b/g
clients), dynamic (use multiple spatial streams for 11n
clients when the AP sends an RTS frame), or disabled
(always use spatial streams for 11n clients).
Total station count: 1
This MAC address is for the

wireless adapter of the client
(or supplicant) associated
with the SSID employee.
Then log in to AP-2 and enter this command:

AP-2
show roaming cache

Roaming Cache Table:
UID=User profile group ID; PMK=Pairwise Master Key;
TLC=PMK Time Left in Cache; Life=PMK Life; A=authenticated; L= CWP Logged In
Roaming for this AP:
enabled
Maximum Caching Time:
3600 seconds
Caching update interval: 60 seconds

Caching update times:
60
Roaming hops:
SSID employee:
Maximum Caching Time:
3600 seconds
Caching update interval: 60 seconds

Caching update times:
No. Supplicant
60
Authenticator
UID PMK
PMKID Life
--- -------------- -------------- --- ----- ----- ---0
0016:cf8c:57bc 0019:7700:0024 0
This is the same MAC address

for the client (station) that
you saw listed on AP-1.
1349* 1615* -1
Age
TLC
Hop AL
-----
---
--- --
195
46
YN
This MAC address is for the wifi0.1

subinterface of AP-1, the AP with
which the wireless client associated.
When you see the MAC address of the wireless client that is associated with AP-1 in the roaming cache
of AP-2, you know that AP-1 and -2 are successfully sending data over the backhaul link.
Repeat this to confirm that AP-3 also has a backhaul connection with the other members.
88
Aerohive
EXAMPLE 3: USING IEEE 802.1X AUTHENTICATION
Step 4
Configure wireless clients
Define the "employee" SSID on all the wireless clients in wireless network-2 and -3. Specify WPA-PSK for
network authentication, AES or TKIP for data encryption, and the preshared key N38bu7Adr0n3.
The setup of hive1 is complete. Wireless clients can now associate with the APs using SSID "employee" and
access the network. The APs communicate with each other to share client associations (to support fast
roaming) and routing data (to select optimal data paths).

In this example, you use a Microsoft AD (Active Directory) server and a RADIUS server to authenticate
wireless network users. To accomplish this, you make the following modifications to the hive set up in
"Deploying a Hive":
Configure settings for the RADIUS server on the APs
Change the SSID parameters on the APs and wireless clients to use IEEE 802.1X
The basic network design is shown in Figure 3.

Figure 3
Hive and 802.1X authentication
Hive1
Wireless Network-1
AP-1
Internet
Firewall
Switch
RADIUS Server
10.1.1.10
DHCP
Server
Wireless Network-3
Wireless Network-2
AP-2
Wired Hive Backhaul Communications

Wireless Hive Backhaul Communications
Deployment Guide
Active
Directory
Server
AP-3
The APs receive PEAP (Protected EAP) authentication

requests from clients and forward them inside RADIUS
authentication packets to the RADIUS server at 10.1.1.10.
The RADIUS server is linked to the database of the Active
Directory server on which all the user accounts have
previously been created and stored.
89
This example assumes that the RADIUS and AD servers were previously configured and populated
with user accounts that have been in use on a wired network (not shown). The only additional
configuration on these servers is to enable the RADIUS server to accept authentication requests
from the APs.
Step 1
Define the RADIUS server on the AP-1
Configure the settings for the RADIUS server (IP address and shared secret) on AP-1.
aaa radius-server primary 10.1.1.10 shared-secret s3cr3741n4bl0X
The IP address of the RADIUS server is 10.1.1.10, and the shared secret that AP-1 and the
RADIUS server use to authenticate each other is s3cr3741n4b10X. You must also enter the
same shared secret on the RADIUS server when you define the APs as access devices (see
step 4).
Step 2
1.
Change the SSID on AP-1
Change the authentication method in the security object referenced by SSID "employee".
security-object employee security protocol-suite wpa-auto-8021x
save config
The protocol suite requires WPA (Wi-Fi Protected Access) or WPA2 security protocol for
authentication and key management, AES or TKIP encryption, and user authentication
through IEEE 802.1X.
2.
Enter the show interface mgt0 command and note the dynamically assigned IP address of the mgt0
interface. You need to know this address to define AP-1 as an access device on the RADIUS server in
step 4.
exit
Step 3
1.
2.
Log in to AP-2 through its console port.

security-object employee security protocol-suite wpa-auto-8021x
save config
Although all APs in this example use the same shared secret, they can also use different
secrets.
3.
Enter the show interface mgt0 command to learn its IP address. You need this address for step 4.
exit
4.
Log in to AP-3 and enter the same commands.
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Aerohive
Step 4
Configure the RADIUS Server to accept authentication requests from the APs
Log in to the RADIUS server and define the three APs as access devices. Enter their individual mgt0 IP
addresses or the subnet containing the IP addresses of all their mgt0 interfaces and the shared secret:
s3cr3741n4bl0X
Step 5
Modify the SSID on the wireless clients
Modify the "employee" SSID on all the wireless clients in wireless network-2 and -3. Specify WPA or WPA2 for
network authentication, AES or TKIP for data encryption, and PEAP (Protected EAP) for user authentication.
If the supplicant is on a PC running Windows Vista and is on a domain, and the RADIUS server is configured
with domain authentication:
1.
2.
View the available SSIDs in the area, and select employee.

Click Connect.
Because most PC-based supplicants use their Windows login credentials to authenticate the client
with the domain, the 802.1X authentication process happens automatically.
If the supplicant is on a PC running Windows XP, you must configure it to use PEAP for
authentication. By default, a Windows XP wireless client uses Smart Card or other Certificate
instead of PEAP.
If the supplicant is Windows-based and you are not on a domain

1.
Configure the SSID on your client as follows:

Network name (SSID): employee
Network authentication: WPA2
Data encryption: AES
Enable IEEE 802.1X authentication for this network: (select)
EAP type: Protected EAP (PEAP)
Authenticate as computer when computer information is available: (clear)
Authenticate as guest when user or computer information is unavailable: (clear)
Validate server certificate: (clear)
Select Authentication Method: Secured password (EAP-MSCHAP v2)
Automatically use my WIndows logon name and password (and domain if any): (clear)
2.
3.
4.
View the available SSIDs in the area and select employee.

Click Connect.
When the prompt appears for you to select a certificate or enter other credentials to validate your
identity, click the prompt, enter the user name and password that are stored on the RADIUS
authentication server, and then click OK.
If the supplicant is on a Macintosh computer and is not on a domain:

1.
2.
3.
View the available SSIDs in the area, and select employee.

Click Join Network.
Accept the certificate that the RADIUS server provides, assuming it is from a trustworthy source.
After the RADIUS authentication server validates your identity, the client connects to the WLAN.
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Step 6
1.
2.
Check that clients can form associations and access the network
To check that a client can associate with an AP and access the network, open a wireless client
application and connect to the "employee" SSID. Then contact a network resource, such as a web
server.
Log in to the CLI, and check that you can see the MAC address or the associated client and an
indication that the correct SSID is in use by entering the following command:
Mac Addr
IP Addr
Chan Tx Rate
Rx Rate Pow
A-Mode
--------------
---------- ---- -------
------- ---
-------- ------- -------- ----
---- ---- -------
0016:cf8c:57bc
10.1.1.73
8021x
Yes
54M
54M -40
Cipher
A-Time
aes ccm 00:02:34
VLAN
1
Auth UPID Phymode

0 11b/g
Total station count: 1
Check that the MAC and IP

addresses in the table match
those of the wireless client.
Check that the authentication and

encryption modes match those in
the SSID security protocol suite.
You can also enter the following commands to check the association status of a wireless client:
show auth, show roaming cache, and show roaming cache mac <mac_addr>.
The setup for using IEEE 802.1X is complete. Wireless clients can now associate with the AP using SSID
"employee", authenticate themselves through IEEE 802.1X to a RADIUS server, and access the network.
EXAMPLE 4: APPLYING QOS

In this example, you want the hive members to prioritize voice, streaming media, and e-mail traffic. First, you
map distinguishing elements of these traffic types to three Aerohive QoS (Quality of Service) classes:
Class 6: voice traffic from VoIP phones with MAC OUI 00:12:3b (the OUI for all phones in the network)
Voice traffic is very sensitive to delay and cannot tolerate packet loss without loss of voice quality.
When other traffic is competing with voice traffic for bandwidth, it becomes essential to prevent that
traffic from interfering with voice traffic. Because voice traffic for a single call requires very little
bandwidth typically from 8 to 64 Kbps depending on the voice codec useda good approach
for setting its rate is to calculate the bandwidth necessary for a voice call plus related telephony
traffic from a single users computer, softphone, or handset and then multiply that by the potential
number of concurrent VoIP users.
Class 5: streaming media using the MMS (Microsoft Media Server) protocol on TCP port 1755
Although streaming media is also time sensitive, streaming media software for both clients and
servers offers limited buffering to prevent choppy sounds and pixelated video when network
congestion occurs. Because congestion for more than a few seconds can adversely effect
streaming media, it is important to assign this type of traffic a higher priority than other types, but its
priority should be lower than that for voice, which is even more sensitive to delay.
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Aerohive
Class 3: data traffic for e-mail using the following protocols:

SMTP (Simple Mail Transfer Protocol) on TCP port 25
POP3 (Post Office Protocol version 3) on TCP port 110
Then you create classifier profiles that reference these traffic-to-class mappings. You bind the profiles to the
wifi0.1 and eth0 interfaces so that hive members map the traffic matching these profiles that arrives at these
interfaces to the proper Aerohive classes.
You next define a QoS policy that defines how the hive members prioritize and process the traffic mapped
to Aerohive classes 6, 5, and 3. The QoS policy (named voice) is shown in Figure 4 on page 94 and has
these settings:
Class 6 (voice)
Forwarding: strict (Hive members forward traffic mapped to this class immediately without queuing
it.)
Maximum rate for all class 6 traffic: 512 Kbps, which supports an 8- to 64-Kbps VoIP call (depending
on the compression that the codec provides) plus other telephony traffic such as DHCP, DNS, HTTP,
and TFTP.
Class 5 (streaming media)
Forwarding: WRR (weighted round robin) with a weight of 90
By assigning class 5 a higher weight (90) than class 3 and 2 weights (class 3 = 60, class 2 = 30), you
give streaming media roughly a 3:2 priority over class 3 traffic and a 3:1 priority over class 2 traffic.
Maximum traffic rate for all class 5 traffic: 20,000 Kbps
You change the bandwidth available for streaming media when there is no competition for it
(the default rate for class 5 is 10,000 Kbps on APs that do not support the IEEE 802.11n standard
and 50,000 Kbps on APs that do. However, you do not set the maximum rate (54,000 or 1,000,000
Kbps, depending on the AP model that you are configuring) to ensure that streaming media
does not consume all available bandwidth even if it is available.
Class 3 (e-mail)
Forwarding: WRR with a weight of 60
To help ensure that e-mail traffic remains flowing even when other types of data traffic compete
with it for available bandwidth, you elevate its priority by mapping SMTP and POP3 traffic to class
3 and giving that class a higher weight (60) than the weight for class 2 traffic (30).
Maximum traffic rate for all class 3 traffic: 54,000 or 1,000,000 Kbps (the default, depending on the
AP)
The AP assigns all traffic that you do not specifically map to an Aerohive class to class 2, which by
default uses WRR with a weight of 30 and a rate of 54,000 or 1,000,000 Kbps, depending on the AP.
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93
Figure 4
QoS policy "voice" for voice, streaming media, and data
QoS Policy: voice

Voice
qos policy voice qos 6 strict 512 0
The policy assigns the highest priority to voice traffic (class 6). For each voice session
up to 512 Kbps, hive members provide strict forwarding; that is, they forward traffic
immediately without queuing it.
Streaming
Media
qos policy voice qos 5 wrr 20000 90
Because streaming media (class 5) needs more bandwidth than voice does, the policy defines
a higher forwarding rate for it: 20,000 Kbps. It sorts streaming media into forwarding
queues using the WRR (weighted round robin) mechanism. It also prioritizes streaming media
by assigning a higher weight (90) than it assigns data traffic (class 3 = 60, class 2 = 30).
Data
qos policy voice qos 3 wrr { 54000 | 1000000 } 60

qos policy voice qos 2 wrr { 54000 | 1000000 } 30*
* You do not need to enter this command because it just sets the
default values for class 2. It is shown to provide contrast with
the previous command.
The policy sorts class 3 and 2 traffic into forwarding queues using WRR and defines the
highest forwarding rate: 54,000 Kbps or 1,000,000 Kbps, depending on the HiveAP model that
you are configuring. It gives class 3 (for e-mail protocols SMTP and POP3) a higher WRR
weight (60) so that the HiveAP queues more e-mail traffic in proportion to other types of
traffic in class 2, which has a weight of 30 by default. As a result, e-mail traffic has a
better chance of being forwarded than other types of traffic when bandwidth is scarce.
Class 2 is for all types of traffic not mapped to an Aerohive classsuch as HTTP for
example.
This example assumes that the RADIUS and AD servers were previously configured and populated
with user accounts and have been serving a wired network (not shown). The only additional
configuration is to enable the RADIUS server to accept authentication requests from the APs.
Finally, you create a user profile "employee-net" and apply the QoS policy "voice" to the user profile on each
hive member. You also configure the RADIUS server to return attributes in its authentication responses to
indicate the user group to which the hive members then assign users.
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Aerohive
Step 1
1.
Map traffic types to Aerohive QoS classes on AP-1
Map the MAC OUI (organizational unit identifier) of network users VoIP phones to Aerohive class 6.
qos classifier-map oui 00:12:3b qos 6
In this example, all network users use VoIP phones from the same vendor whose OUI (that is,
the MAC address prefix ) is 00:12:3b. When AP-1 receives traffic from a client whose source
MAC address contains this OUI, it assigns it to Aerohive class 6.
2.
Define the custom service that you need.

service mms protocol tcp port 1755
The MMS (Microsoft Media Server) protocol can use several transports (UDP, TCP, and HTTP).
However, for an AP to be able to map a service to an Aerohive QoS class, it must be able to
identify that service by a unique characteristic such as a static destination port number or a
nonstandard protocol number. Unlike MMS/UDP and MMS/HTTP, both of which use a range
of destination ports, MMS/TCP uses the static destination port 1755, which an AP can use to
map the service to an Aerohive class. Therefore, you define a custom service for MMS using
TCP port 1755.
3.
Map services to Aerohive classes.

qos classifier-map service mms qos 5
qos classifier-map service smtp-tcp qos 3
qos classifier-map service pop3-tcp qos 3
By mapping these services to Aerohive class 5 and 3, you can prioritize e-mail traffic above
other types of traffic that the AP assigns to class 2 by default. In this example, you prioritize
voice, media, and e-mail traffic by assigning them to higher QoS classes than class 2, and
then by defining the forwarding and weighting mechanisms for each class (see step 3).
Step 2
1.
Create profiles to check traffic arriving at interfaces on AP-1
Define two classifier profiles for the traffic types "mac" and "service".
qos classifier-profile employee-voice mac
qos classifier-profile employee-voice service
qos classifier-profile eth0-voice mac
qos classifier-profile eth0-voice service
Classifier profiles define which components of incoming traffic AP-1 checks. Because you
specify "mac" and "service", it checks the MAC address in the Ethernet frame header and the
service type (by protocol number in the IP packet header and port number in the transport
packet header). If it detects traffic matching a classifier-map, it maps it to the appropriate
Aerohive class. However, before this can happen, you must first associate the profiles with
the interfaces that will be receiving the traffic that you want checked. This you do with the
next two commands.
2.
Associate the classifier profiles with the employee SSID and the eth0 interface so that AP-1 can classify
incoming traffic arriving at these two interfaces.
ssid employee qos-classifier employee-voice
interface eth0 qos-classifier eth0-voice
By creating two QoS classifiers and associating them with the employee SSID and eth0
interface, AP-1 can classify traffic flowing in both directions for subsequent QoS processing;
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95
that is, it can classify traffic flowing from the wireless LAN to the wired LAN, and from the
wired LAN to the wireless LAN.
If the surrounding network employs the IEEE 802.1p QoS classification system (for wired network
traffic) or 802.11e (for wireless network traffic), you can ensure that AP-1 checks for them by
entering these commands:
qos classifier-profile eth0-voice 8021p
qos classifier-profile employee-voice 80211e
Step 3
1.
Apply QoS on AP-1
Create a QoS policy.

For APs supporting IEEE 802.11a/b/g:
For APs supporting IEEE 802.11a/b/g/n:
By default, a newly created QoS policy attempts to forward traffic mapped to classes 6 and
7 immediately upon receipt. This immediate forwarding of received traffic is called "strict"
forwarding. To assign strict forwarding to VoIP traffic from phones whose MAC OUI is mapped
to class 6, you simply retain the default settings for class 6 traffic on APs supporting
802.11a/b/g data rates. For APs supporting 802.11n data rates, the default user profile rate is
20,000 Kbps for class 6 traffic, so you change it to 512 Kbps.
For classes 5 and 3, you limit the rate of traffic and set WRR (weighted round robin) weights so
that the AP can control how to put the rate-limited traffic into forwarding queues. You use
the default settings for class 2 traffic.
When you enter any one of the above commands, the AP automatically sets the maximum
bandwidth for all members of the user group to which you later apply this policy and the
bandwidth for any individual group member. You leave the maximum traffic rate at the
default 54,000 Kbps or 1,000,000 Kbpsdepending on the AP model that you are
configuringfor the user group. You also leave the maximum bandwidth for a single user at
54,000 or 1,000,000 Kbps, so that if a single user needs all the bandwidth and there is no
competition for it, that user can use it all.
Also by default, the traffic rate for this policy has a weight of 10. At this point, because this is
the only QoS policy, the weight is inconsequential. If there were other QoS policies, then their
weights would help determine how the AP would allocate the available bandwidth.
The QoS policy that you define is shown in Figure 5. Although you did not configure settings for Aerohive
QoS classes 0, 1, 2, 4, and 7, the policy applies default settings to them. The AP assigns all traffic that you
do not specifically map to an Aerohive class to class 2, which uses WRR with a weight of 30 and a default
rate of 54,000 or 1,000,000 Kbps. Because nothing is mapped to classes 0, 1, 4, and 7, their settings are
irrelevant.
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Aerohive
Figure 5
QoS policy "voice"

The user profile rate defines the total amount of bandwidth for all users
to which this policy applies. The user rate defines the maximum amount for
any single user. The user rate can be equal to but not greater than the user
profile rate. (Note: The maximums shown here are for APs that support
802.11n data rates. For other APs, the maximum rates are 54,000 Kbps.)
show qos policy voice

Policy name=voice; user rate limit=1000000kbps;
User profile rate=1000000kbps; user profile weight=10;
Class=0; mode=wrr; weight=10; limit=1000000kbps;
Class=6; mode=strict; weight=0; limit=512kbps;
Class=7; mode=strict; weight=0; limit=20000kbps;
The forwarding mode for class 6 (voice)
is strict. The AP forwards packets
belonging to this class immediately
without queuing them.
2.
The forwarding mode for class 5 (streaming media) and 2 - 3

(data) is WRR (weighted round robin). The HiveAP forwards
traffic belonging to these classes by putting them into
forwarding queues. The weights determine how many bits per
second go into each queue. For every 30 bits that the AP
queues for class 2, it queues approximately 60 bits for class
3, and 90 bits for class 5. These amounts are approximations
because the AP also has an internal set weights for traffic
in different classes that skews forwarding in favor of
traffic belonging to higher classes.
Create a user profile and apply the QoS policy to it.

user-profile employee-net qos-policy voice attribute 2
You apply the QoS policy voice to all users belonging to the user-profile employee-net
with attribute 2. On the RADIUS server, you must configure attribute 2 as one of the RADIUS
attributes that the RADIUS server returns when authenticating users (see step 5 on page 99).
When AP-1 does not use RADIUS for authentication, you must assign the user profile to an SSID.
To do that, use the following command: ssid employee default-user-profile-attr 2
save config
exit
Step 4
1.
Log in to AP-2 through its console port.
2.
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97

qos classifier-map service smtp qos 3
qos classifier-map service pop3 qos 3
For APs supporting IEEE 802.11a/b/g:
For APs supporting IEEE 802.11a/b/g/n:
save config
exit
3.
98
Log in to AP-3 and enter the same commands.
Aerohive
EXAMPLE 5: LOADING A BOOTSTRAP CONFIGURATION
Step 5
Configure RADIUS server attributes
1.
Log in to the RADIUS server and define the three APs as RADIUS clients.
2.
Configure the following attributes for the realm to which the wireless user accounts in network-1, -2, and
-3 belong:
Tunnel Type = GRE (value = 10)
Tunnel Medium Type = IP (value = 1)
Tunnel Private Group ID = 2
The RADIUS server returns the above attributes for all wireless users it authenticates from network-1, -2, and -3.
The AP uses the combination of returned RADIUS attributes to assign users to the user group 2
("employee-net"). It does not use them to create a GRE tunnel, which the tunnel type attribute might lead
you to think.
When there is more traffic than available bandwidth, the AP applies the "voice" policy. It performs strict
forwarding for voice and uses a WRR (weighted round robin) scheduling discipline for directing streaming
media and data traffic to queues to await forwarding. The QoS configuration is complete.

As explained in "HiveOS Configuration File Types" on page 75, a bootstrap config file is typically a small set of
commands to which an AP can revert when the configuration is reset or if the AP cannot load its current and
backup configs. If you do not define and load a bootstrap config, the AP reverts to the default config in
these situations, which can lead to two potential problems:
If both the current and backup configs fail to load on an AP acting as a mesh point in a hard-to-reach
locationsuch as a ceiling crawlspacethe AP would revert to the default config. Because a mesh
point needs to join a hive before it can access the network and the default config does not contain the
hive settings that the mesh point needs to join the hive, an administrator would need to crawl to the
device to make a console connection to reconfigure the AP.
If the location of an AP is publicly accessible, someone could press the reset button on the front panel of
the device to return the configuration to its default settings, log in using the default login name and
password (admin, aerohive), and thereby gain complete admin access. (Note that you can disable
the ability of the reset button to reset the configuration by entering this command: no reset-button
reset-config-enable)
A bootstrap configuration can help in both of these situations. For the first case, a bootstrap config with the
necessary hive membership settings can allow the AP to connect to the network and thereby become
accessible over the network for further configuring. For the second case, a bootstrap config with a number
of obstacles such as a hard-to-guess login name and password and a disabled access subinterface can
make the firmware inaccessible and the device unusable.
AP-1 and -2 are in locations that are not completely secure. AP-3 is a mesh point in a fairly inaccessible
location. To counter theft of the first two APs and to avoid the nuisance of physically accessing the third AP,
you define a bootstrap config file that addresses both concerns and load it on the APs.
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Step 1
1.
Define the bootstrap config on AP-1
Make a serial connection to the console port on AP-1, log in, and load the default config.
load config default
reboot
You do not want the bootstrap config to contain any of your previously defined settings from
the current config. Therefore, you load the default config, which has only default settings.
When you begin with the default config and enter the commands that define the bootstrap
config, the bootstrap config will have just those commands and the default config settings.
2.
Confirm the reboot command, and then, when you are asked if you want to use the Aerohive Initial
Configuration Wizard, enter no.
3.
Log in using the default user name admin and password aerohive .
4.
Define admin login parameters for the bootstrap config that are difficult to guess.
admin root-admin Cwb12o11siNIm8vhD2hs password 8wDamKC1Lo53Ku71
You use the maximum number of alphanumeric characters for the login name (20
characters) and password (32 characters). By mixing uppercase and lowercase letters with
numbers in strings that do not spell words or phrases, you make the login much harder to
guess.
Be careful to remember the login name and password defined in a bootstrap config file. If they
become lost or forgotten, you must obtain a one-time login key from Aerohive technical
support. To get the key, you must already have had a support contract in place. The first
one-time login key is free. After that, there is a small handling fee for each additional key.
5.
Leave the various interfaces in their default up or down states.

By default, the wifi0 and wifi0.1 interfaces are down, but the mgt0, eth0, wifi1, and wifi1.1
subinterfaces are up. The hive members need to use wifi1.1, which is in backhaul mode, so
that AP-3 can rejoin hive1 and, through hive1, access DHCP and DNS servers to regain
network connectivity. (By default, mgt0 is a DHCP client.) You leave the eth0 interface up so
that Hive-1 and Hive-2 can retain an open path to the wired network. However, with the two
interfaces in access modewifi0 and wifi0.1 in the down state, none of the APs will be able
provide network access to any wireless clients. Wireless clients cannot form associations
through wifi1.1 nor can a computer attach through the eth0 interfacebecause it is also in
backhaul modeand obtain network access through the mesh.
6.
Define the hive settings so that any of the three APs using the bootstrap config can rejoin the grid.
hive hive1
When an AP boots up using the bootstrap config, it can rejoin hive1 because the
configuration includes the hive name and password and binds the mgt0 interface to the
hive. This is particularly useful for AP-3 because it is a mesh point and can only access the
wired network after it has joined the hive. It can then reach the wired network through either
of the portals, AP-1 or AP-2.
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Aerohive
7.
Save the configuration as a bootstrap config.

save config running bootstrap
If anyone resets the current configuration, the AP will load this bootstrap config and thwart
any thief from accessing the configuration and any wireless client from accessing the
network.
Step 2
1.
Save the bootstrap config to a TFTP server
Check the configurations to make sure the settings are accurate.

show config bootstrap
Check that the settings are those you entered in the previous step for the bootstrap config.
show config backup
Note that the backup config is the previous current config. This is the configuration that has
all your previously defined settings.
2.
Return to the previous current config.

load config backup
reboot
3.
When AP-1 finishes rebooting, log back in using the login parameters you set in "Example 1: Deploying a
Single AP" on page 80 (mwebster, 3fF8ha).
4.
Check that the current config is the same as your previous current config.
show config current
5.
Save the file as bootstrap-hive1.txt to the root directory of your TFTP server running on your management
system at 10.1.1.31, an address received by the same DHCP server and in the same subnet as the AP
addresses.
save config bootstrap tftp://10.1.1.31:bootstrap-hive1.txt
Step 3
Load the bootstrap config file on AP-2 and AP-3
1.
Make a serial connection to the console port on AP-2 and log in.
2.
Upload the bootstrap-hive1.txt config file from the TFTP server to AP-2 as a bootstrap config.
save config tftp://10.1.1.31:bootstrap-hive1.txt bootstrap
3.
Check that the uploaded config file is now the bootstrap config.
4.
Repeat the procedure to load the bootstrap config on AP-3.
The bootstrap configs are now in place on all three APs.
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CLI COMMANDS FOR EXAMPLES

This section includes all the CLI commands for configuring the APs in the previous examples. The CLI
configurations are presented in their entirety (without explanations) as a convenient reference, andif you
are reading this guide as a PDFas an easy way to copy and paste the commands. Simply copy the blocks
of text for configuring the APs in each example and paste them at the command prompt.
The following sections omit optional commands, such as changing the login name and password,
and commands used to check a configuration.
Commands for Example 1

Enter the following commands to configure the SSID employee on a single AP, change the login
credentials for the root admin, and change the AP host name in "Deploying a Single AP" on page 80:
ssid employee
admin root-admin mwebster password 3fF8ha
hostname AP-1
save config

Enter the following commands to configure three APs as members of hive1 in "Deploying a Hive" on
page 83:
AP-1
hive hive1
save config
AP-2
ssid employee
hive hive1
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EXAMPLE 5: CLI COMMANDS FOR EXAMPLES

save config
AP-3
ssid employee
hive hive1
save config

Enter the following commands to configure the hive members to support IEEE 802.1X authentication in "Using
IEEE 802.1X Authentication" on page 89:
AP-1
ssid employee security protocol-suite wpa-auto-8021x
save config
AP-2
save config
AP-3
save config
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Enter the following commands to configure the hive members to apply QoS (Quality of Service) to voice,
streaming media, and data traffic in "Applying QoS" on page 92:
AP-1
For APs supporting IEEE 802.11a/b/g
For APs supporting IEEE 802.11a/b/g/n
save config
AP-2
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Aerohive
EXAMPLE 5: CLI COMMANDS FOR EXAMPLES

save config
AP-3
save config
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105

Enter the following commands to create bootstrap config files and load them on the hive members in
"Loading a Bootstrap Configuration" on page 99:
bootstrap-security.txt
admin root-admin Cwb12o11siNIm8vhD2hs password 8wDamKC1Lo53Ku71
hive hive1
AP-1
save config tftp://10.1.1.31:bootstrap-security.txt bootstrap
AP-2
save config tftp://10.1.1.31:bootstrap-security.txt bootstrap
AP-3
save config tftp://10.1.1.31:bootstrap-meshpoint.txt bootstrap
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Chapter 6
Traffic Types
This is a list of all the types of traffic that might be involved with an Aerohive deployment. If a firewall lies
between any of the sources and destinations listed below, make sure that it allows these traffic types.
Traffic Supporting Network Access for Connected Clients
When a router sends traffic from itself through a Layer 3 VPN tunnel, the source address is that of its
tunnel interface, which is the same as that of its mgt0 interface. When an Aerohive VPN client sends
traffic from itself through a Layer 2 VPN tunnel, the source address is also that of its tunnel interface,
which the VPN server assigns it during the Xauth phase of the VPN tunnel setup.
Service
Source
Destination
Active
Directory
AP RADIUS
server mgt0
interface
6 TCP
Active
Directory
domain
17 UDP
controller or
global
catalog server
1024-65535
APNs (Apple
Push
Notification
service)
Apple devices
APNs server
6 TCP
1024-65535
5223
Required for mobile

device
management so
Apple devices can
conduct inventory
and other
management
operations
APNs
JSS (JAMF
Software
Server)
APNs server
6 TCP
1024-65535
2195, 2196
Required for the JSS

to send the APNs
server messages
(port 2195) and
feedback queries
(port 2196)
Bonjour
Bonjourenabled
devices
Multicast
group at
224.0.0.251
17 UDP
1024-65535
5353
Required for devices

to advertise services
using Bonjour
protocol
DHCP
unregistered
captive web
portal clients
and DHCP
clients
AP and router 17 UDP

wifi or
Ethernet
access
interface
68
67
Required for captive

web portals and for
assigning network
settings to DHCP
clients
Deployment Guide
Protocol SRC Port
1024-65535
DST Port
Notes
139, and
Required for an
445 or 3268 Aerohive RADIUS
server to contact a
389
domain controller on
port 445 or a global
catalog server on
port 3268
107
Chapter 6 Traffic Types
Service
Source
Destination
DNS
unregistered
captive web
portal clients
and DHCP
clients
AP and router 17 UDP

wifi or
Ethernet
access
interface
53, or 1024 - 53
65535

web portals and for
proxying DNS
requests
GRE
AP mgt0
interface
AP mgt0
interface
N.A.
Required to support
DNX (Dynamic
Network Extensions)
and Layer 3 roaming
among hive
members
HTTP
unregistered
captive web
portal clients
AP and router 6 TCP

wifi or
Ethernet
access
interface
1024 - 65535 80

web portal
functionality
HTTPS
unregistered
captive web
portal clients
AP and router 6 TCP

wifi or
Ethernet
access
interface
1024 - 65535 443

web portal
functionality using a
server key
Proxied HTTP
and HTTPS
router WAN
interface
Barracuda or
Websense
server
IKE
17 UDP
Layer2 VPN: AP Layer 2 VPN:
AP VPN server
VPN client
mgt0 interface or HiveOS VA
mgt0
Layer 3 VPN:
interface
router WAN
IPsec ESP
interface
Layer 3 VPN:
HiveOS VA
eth0 interface
Layer 2: AP
VPN client,
HiveOS VA, or
AP VPN server
mgt0 interface
Layer 2: AP
VPN server,
HiveOS VA, or
AP VPN client
mgt0
interface
Layer 3: router
WAN interface
or HiveOS VA
eth0 interface
108
Protocol SRC Port
47 GRE
6 TCP
50 ESP
DST Port
N.A.
Notes
1024-65535
8081 for
Required to provide
Websense; web security services
8080 for
Barracuda*
500 and
4500 for
NATTraversal
500 and
4500 for
NATTraversal
Required for the

initiation of Layer 2
and Layer 3 VPN
tunnels
N.A.
N.A.
Required for IPsec

VPN traffic to flow
between VPN end
points
Layer 3: router
WAN
interface or
HiveOS VA
eth0 interface
Aerohive
Service
Source
Destination
IPsec ESP with

NAT-Traversal
enabled
Layer 2: AP
VPN client,
HiveOS VA, or
AP VPN server
mgt0 interface
17 UDP
Layer 2: AP
VPN client,
HiveOS VA, or
AP VPN server
mgt0
interface
Layer 3: router
WAN interface
or HiveOS VA
eth0 interface
Protocol SRC Port
DST Port
Notes
4500
4500
Required for VPN

traffic to flow when
a NAT device is
detected inline
Layer 3: router
WAN
interface or
HiveOS VA
eth0 interface
LDAP
AP RADIUS
server mgt0
interface
OpenLDAP
server
6 TCP
1024-65535
389
Required for an
Aerohive RADIUS
server to contact an
OpenLDAP server
LDAP
JSS (JAMF
Software
Server)
LDAP server
6 TCP
1024-65535
389
Required for the JSS

to look up users on
an LDAP server
LDAPS
AP RADIUS
server mgt0
interface
OpenLDAP
server
6 TCP
1024-65535
636
Required for an
Aerohive RADIUS
server to make an
encrypted
connection to an
OpenLDAP server
Library SIP
Patron
Information
Requests
Library SIP
Aerohive
server
RADIUS
authentication
server
6 TCP
1024-65535
6001*
Required to look up
patron accounts on
a Library SIP server
Open
Directory
Open
Aerohive
Directory
RADIUS
authentication server
server
6 TCP
1024-65535
88, 389,
139, 445
Required to look up
accounts on Open
Directory
RADIUS
accounting
AP mgt0
interface
RADIUS server
17 UDP
1024 - 65535 1813*
Required to support
RADIUS accounting
RADIUS
AP mgt0
authentication interface
RADIUS server
17 UDP
1024 - 65535 1812*
Required for 802.1X

authentication of
users
SSL
JSS (JAMF
AP or router
mgt0 interface Software
Server)
and Apple
devices
6 TCP
1024-65535
8443 or 443 Required for Apple

devices to enroll on
a JSS
SSL
JSS
6 TCP
1024-65535
443
Apple Mac
computers
Required for JSS to

deploy packages
and scripts to Macs
This is the default destination port number. You can change it to a different port number from 1 to 65535.
Deployment Guide
109
Traffic Supporting Management of Aerohive Devices

Service
Source
Destination
Protocol
CAPWAP
(Control and
Provisioning of
Wireless
Access Points)
Aerohive
device mgt0
or WAN
interface
HiveManager 17 UDP
Distributed
HiveOS image
download
AP mgt0
interface
HTTP
management HiveManager 6 TCP

system
MGT port
SRC
Port
DST
Port
Notes
12222 12222 Required for Aerohive devices to

discover HiveManager and send
it alarms, events, reports, traps,
and SSH keys
Used by HiveManager to upload
delta configs to devices
AP mgt0
interface
6 TCP
1024- 3007
65535
Required for distributing a

HiveOS image downloaded to
one AP from HiveManager and
from there to all other hive
members
1024- 80
65535
Redirected to HTTPS when

accessing the HiveManager and
HiveManager Online GUI
Used for uploading image files
for maps to HiveManager Online

system
MGT port
Aerohive
device mgt0
or WAN
interface
HiveManager 6 TCP
MGT port
1024- 8080
65535
Used for uploading image files

for maps to HiveManager
1024- 80
65535
Used as CAPWAP transport by

Aerohive devices connecting to
HiveManager and HiveManager
Online through HTTP proxy
servers
Used by HiveManager and
HiveManager Online to monitor
devices and push delta configs
HTTPS

system
MGT port
1024 - 443
65535
Required for accessing the

Online GUI
Used for uploading HiveOS
images, image files for captive
web portals, and certificates to
Online
110
Aerohive
device mgt0
or WAN
interface
HiveManager 6 TCP
MGT port
1024- 443
65535
Used to upload filesHiveOS

images, full configs, captive web
portal pages, certificatesfrom
Online to Aerohive devices
HiveOS VA
mgt0
interface
License
server
1024- 443
65535
Used by the HiveOS Virtual

Appliance to register itself on the
license server
(hmupdates.aerohive.com)
6 TCP
Aerohive
SRC
Port
DST
Port
Service
Source
Destination
Protocol
Iperf
mgt0
interface on
Iperf client
mgt0
interface on
Iperf server
6 TCP
1024- 5001*
65535
Required for performing

diagnostic testing of network
performance
Remote Sniffer
Admin
workstation
Aerohive
device mgt0
interface
6 TCP
1024 - 2002*
65535
Used when capturing packets

on Aerohive device interfaces
SNMP
SNMP
managers
AP and
HiveOS VA
mgt0
interface
17 UDP
1024 - 161
65535
Required for SNMP managers to

contact Aerohive devices
SNMP traps
AP and
HiveOS VA
mgt0
interface
SNMP
managers
17 UDP
1024 - 162
65535
Required for sending SNMP traps

to configured SNMP managers
SSHv2
Aerohive
device mgt0
or WAN
interface
HiveManager 6 TCP
1024 - 22
65535
Required for the HiveManager

to upload filesHiveOS images,
full configs, captive web portals
pages, certificatesto Aerohive
devices
TFTP
Aerohive
device mgt0
or WAN
interface
HiveManager 17 UDP
1024 - 69
65535
Used for loading HiveOS image

files from HiveManager to
devices
Notes
This is the default destination port number. You can change it to a different port number from 1 to 65535.
Traffic Supporting Device Operations

Service
Source
Destination
SRC
Protocol Port
DST
Port
Notes
3000*
3000*
Required for hive

communications and operates
at layer 3
N.A.
N.A.
N.A.
Required for hive

communications and operates
at the LLC (Logical Link Control)
sublayer of layer 2
Aerohive
Cooperative
Control
Messages
AP and router AP and router 17 UDP

mgt0
mgt0
interface
interface
Aerohive
Cooperative
Control
Messages
AP wifi and
Ethernet
backhaul
interface
AP wifi and
Ethernet
backhaul
interface
Router wifi
backhaul
interface and
LAN interface
Router wifi
backhaul
interface and
LAN interface
Aerohive HA
HiveManager
MGT or LAN
ports
HiveManager
MGT or LAN
ports
6 TCP
12388 12388 Proprietary Aerohive services

used for HA communications
and
and
12389 12389
AeroScout
Reports
AeroScout
engine
AP mgt0
interface
17 UDP
1024 - 1144
65535
Deployment Guide
Required to report tracked

devices to an AeroScout engine
111
Service
Source
Destination
SRC
Protocol Port
DST
Port
DHCP
Aerohive
device mgt0
or WAN
interface
DHCP server
17 UDP
68
67
By default, all Aerohive devices

get their network settings
through DHCP.
DNS
Aerohive
device mgt0
or WAN
interface
DNS server
17 UDP
53 or 53
102465535
Required for Aerohive devices

to resolve domain names in their
configurations; for example, the
CAPWAP server and redirector
Notes
Routers can proxy DNS lookups

Ekahau
Ekahau
Positioning
Engine (EPE)
AP mgt0
interface
17 UDP
1024 - 8552,
65535 8553,
8554
Required for APs to

communicate with EPE
ICMP
Aerohive
device mgt0
or WAN
interface
tracked
object
1 ICMP
N.A.
N.A.
Required for IP tracking
Linux-HA
Heartbeat
HiveManager
MGT port
HiveManager
MGT port
17 UDP
694
694
Required for heartbeats

between HA nodes
NTP
Aerohive
device mgt0
or WAN
interface
NTP server
6 TCP
1024 - 123
65535
Required for time

synchronization with an NTP
server
HiveManager
MGT port
OpenVPN
HiveManager
MGT or LAN
port
HiveManager
MGT or LAN
port
17 UDP
1024 - 1194
65535
Required to secure
communications between HA
nodes
OSPF
HiveOS VA
eth0 or eth1
interface and
peer routers
HiveOS VA
eth0 or eth1
interface and
peer routers
89 OSPF
N.A.
N.A.
Allows the HiveOS VA to engage

in dynamic routing; OSPF uses
IPv4 multicast addresses
224.0.0.5 and 224.0.0.6
PostgreSQL
HiveManager
MGT or LAN
port
HiveManager
MGT or LAN
port
6 TCP
1024 - 5432
65535
Required to synchronize data

between nodes in an HA pair
and to save data from a
standalone HiveManager to an
external database
RIPv2
HiveOS VA
eth0 or eth1
interface and
peer routers
HiveOS VA
eth0 or eth1
interface and
peer routers
17 UDP
520
Allows the HiveOS Virtual

Appliance to engage in
dynamic routing
SMTP
HiveManager
MGT port
SMTP server
6 TCP
1024 - 25*
65535
112
520
Required for the HiveManager

to send email alerts to
administrators
Aerohive
Service
Source
Destination
SSHv2
management Aerohive
system
device mgt0,
mgt0.x, or
WAN
interface
SRC
Protocol Port
6 TCP
DST
Port
1024 - 22
65535
HiveManager
MGT port
syslog server
syslog
Aerohive
device mgt0
or WAN
interface
Telnet
management Aerohive
system
device mgt0,
mgt0.x, or
WAN
interface or
HiveManager
MGT port
TFTP
Aerohive
device mgt0
or WAN
interface
TFTP server
Notes
Used for secure network access
to the Aerohive device or
HiveManager CLI, and (SCP) for
uploading files to and
downloading files from Aerohive
devices
To connect through the WAN
interface, WAN hardening must
first be disabled
17 UDP
1024 - 514
65535
Required for remote logging to

a syslog server
6 TCP,
17 UDP
1024 - 23
65535
Used for unsecured network

access to the CLI on the
Aerohive device
To connect through the WAN
interface, WAN hardening must
first be disabled
17 UDP
1024 - 69
65535
Used for uploading files to

Aerohive devices and
downloading files from them
This is the default port number. You can change it to a different port number from 1024 to 65535.
To disable WAN hardening on a HiveOS Virtual Appliance or router through the HiveManager GUI, navigate to the
Monitor > Devices > All Devices page, select the device, click Utilities > Device WAN Access, select Permit
management traffic to the WAN interface, and then click Submit.
Deployment Guide
113
114
Aerohive
Index
Index
A
admin
bootstrap login credentials 100
login credentials, changing 82
lost credentials, one-time login key 77
AeroScout Reports 111
B
bootstrap config 75, 7778, 99101
defining 100
login credentials, changing (CLI) 100
saving to a TFTP server 101
uploading from a TFTP server 101
C
CAPWAP 20
CAPWAP traffic 110
checking status 31
DHCP options 33
server connection process 32
states 29
CLI
admin system requirements 79
administrators, creating 73
common commands 72
default user profile 72
disabling the reset button 77
layer 2 and 3 forwarding 73
logging 73
QoS settings 74
radio profiles 72
resetting the configuration 77
updating AP country codes 81
uploading a configuration file 76
user profiles 74
clock synchronization 20
configuration file types
backup 75, 76
bootstrap 75, 7778, 99101
bootstrap config, defining 100
current 75, 76
default 75, 77
failed 75, 76
cooperative control 5
messages 111
Deployment Guide
country codes
updating through HiveManager 45
updating through the CLI 81
D
default login credentials
devices 81
HiveManager 11
DHCP 107, 112
DNS 108
E
Ekahau 112
entitlement key 9
ESXi hypervisor 48
vSphere Client 48, 53
F
firewall
policy rules, moving 17
router firewall 61
G
GRE 108
H
hive 36
backhaul communications 86
checking member connectivity 88
defined 71
deploying 8389
member communications 83
neighbor states 30, 87
password 85
secured communications 36
HiveManager
CLI shell 10
cloning configuration objects 18
complete configuration uploads 44
configuration workflow 20
connecting APs to HiveManager 28
console 9
default IP addresses 10
default login credentials 11
delta configuration uploads 44
device-level configuration objects 20, 21
entitlement key 9
115
Index
Ethernet ports 911

GUI 1419
GUI requirements 9
installing 9
LAN port 911
license key 9, 12
logging in to the GUI 11
MGT port 911
multiselecting configuration objects 18
policy-level configuration objects 20, 21
recovering the IP address 11
relationship of configuration objects 20
sales order number 9
search tool 16
software updates 22
sorting data 19
synchronize clocks 20
troubleshooting AP connectivity issues 34
troubleshooting device connectivity issues 29
updating AP country codes 45
uploading AP configurations 43
HiveManager Online 68
redirector 8, 34
troubleshooting AP connectivity issues 34
troubleshooting device connectivity issues 29
HiveManager Virtual Appliance 69
HiveOS
backup config 75, 76
bootstrap config 75, 7778, 99101
bootstrap config, defining 100
bootstrap login credentials 100
changing login credentials 82
common CLI commands 72
configuration file types 7578
current config 75, 76
default config 75, 77
default login credentials 81
default settings 72
device-level configurations 73
failed config 75, 76
firmware updates 23
policy-level configurations 74
HiveOS Virtual Appliance
activation code 59
installation 4860
Layer 3 VPN gateway 52
HTTP 108
HTTPS 108, 110
hypervisor 48
vSphere Client 48, 53
116
I
IEEE 802.1X
SSID (CLI) 8992
supplicants 91
interfaces, default states 100
L
license key 9, 12
login credentials
changing (CLI) 82
default (devices) 81
default (HiveManager) 11
one-time login key 77
M
mesh points 24, 28, 43, 99
modem 69
N
network policy 20
QuickStart-Wireless-Only 36
QuickStart-Wireless-Routing 60
NTP 20, 112
O
order number 9
OSPF 63
area 64
router ID 64
P
PoE 28
portals 24, 28, 43
PSK 37
Q
QoS
applying QoS (CLI) 9299
classifier maps 95
classifier profiles 95
data traffic 93
streaming media 92
strict forwarding 93
voice traffic 92
WRR (weighted round robin) 93
R
radio profiles 72
radios
access 37, 80
backhaul 37, 80
broadcasting SSIDs 37
Aerohive
Index
RADIUS authentication
accounting traffic 109
Telnet 113
authentication traffic 109
TFTP 111, 113
RADIUS authenticators 91
traffic types 107113
returned RADIUS attributes 99

server connectivity settings (CLI) 90
supplicants 91
troubleshooting, AP-HiveManager connectivity 34

troubleshooting, device-HiveManager
connectivity 29
redirection server. See redirector

redirector 8, 34, 67
reset button, disabling 77, 99
updates
reset config 77
activation 24, 44, 76
routers
HiveManager software 22
auto provisioning 6667
HiveOS firmware 23
configuration overview 47
portals and mesh points 24
deployment 67
installation 68
manual preprovisioning 68
recommended sequence 23
user profiles 40
default user profile 72
routing
dynamic routing protocols 63
internal networks 64
OSPF 63
V
VLAN
default VLAN 72
RIPv2 63
mgt0 interface (CLI) 73
route advertisement 63
native VLAN 72
user profiles (CLI) 73
sales order number 9
VMware
SMTP 112
creating a virtual network 53
SNMP 111
deploying an .ova template 55
SNMP traps 111
ESXi hypervisor 48
SSHv2 111, 113
promiscuous mode 51
SSID 37
vSphere Client 53
802.1X 8992
802.1X, testing 92
VPN gateway 52
binding to an interface 81
initial configuration 5760
client configuration (PSK) 89
Layer 3 IPsec VPN 62
creating with a PSK 81
route advertisement 63
QS-SSID 60
SSID names 37
SSID profiles 37
WLAN deployment
testing 82
syslog 113
Deployment Guide
connecting APs to HiveManager 28

single AP 8083
117
Index
118
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Aerohive Technical Publications

About This Guide

Installing and Connecting to the HiveManager GUI .............................................9

HiveManager Configuration Workflow (Enterprise Mode) ..................................20

Chapter 2 Wireless-Only Configuration ................................................................................. 27

Chapter 3 Wireless and Routing Configuration ..................................................................... 47

Promiscuous Mode .................................................................... 51

Example 2: Configuring the VPN Gateway and Routers .....................................60

HiveOS Configuration File Types .............................................................................75

Chapter 5 Deployment Examples (CLI) ................................................................................. 79

Chapter 6 Traffic Types .......................................................................................................... 107

Three communication planes in the Aerohive cooperative control architecture

Chapter 1 Using HiveManager

This chapter explains how to do the following basic tasks:

Power on HiveManager and connect it to a network

"HiveManager Management Systems" on page 6

"HiveManager Online" on page 8

"HiveManager Virtual Appliance" on page 8

"Installing and Connecting to the HiveManager GUI" on page 9

"Introduction to the HiveManager GUI" on page 14

"Viewing Reports" on page 15

"Dragging Firewall Policy Rules" on page 17

"Cloning Configurations" on page 18

"Sorting Displayed Data" on page 19

"HiveManager Configuration Workflow (Enterprise Mode)" on page 20

"Updating Software on HiveManager" on page 22

"Updating HiveOS Firmware" on page 23

"Updating Devices in a Mesh Environment" on page 24

HIVEMANAGER MANAGEMENT SYSTEMS

HiveManager Online, which is a cloud-based management system hosted by Aerohive

HIVEMANAGER MANAGEMENT SYSTEMS

Physical HiveManager appliance, HiveManager Online, and HiveManager Virtual Appliance

HiveManager 1U High Capacity Appliance

HiveManager Virtual Appliance

Chapter 1 Using HiveManager

(1) The Aerohive device initially forms a

(3) When you log in through

Host Name: AH-13C210

HiveManager Virtual Appliance

HiveManager Virtual Appliance ships as a virtual machine on a USB flash drive

INSTALLING AND CONNECTING TO THE HIVEMANAGER GUI

INSTALLING AND CONNECTING TO THE HIVEMANAGER GUI

Minimum screen resolution of 1280 x 1024 pixels

Chapter 1 Using HiveManager

Bits per second (baud rate): 9600

Flow control: none

HiveManager management traffic for admin access and file uploads

Using just the MGT interface

Hives in different subnets

INSTALLING AND CONNECTING TO THE HIVEMANAGER GUI

Using both MGT and LAN interfaces

Hives in different subnets

Static Routes: HiveManager sends traffic destined for 10.1.6.0/24 to 10.1.2.1.

Connecting to the GUI through the MGT Interface

Chapter 1 Using HiveManager

After logging in to HiveManager or HiveManager Virtual Appliance, or after logging in to

INSTALLING AND CONNECTING TO THE HIVEMANAGER GUI

Network policy-level configuration objects