FINAL People Brochure
FINAL People Brochure
FINAL People Brochure
ABOUT OUR
ORGANISATION
Why choose
Northumbria Healthcare?
Do you want to make a real difference working in the NHS?
Are you fully committed to delivering the best outcomes
for your patients and putting their needs at the heart of
everything you do? Do you want to work with one of the
best clinically-led organisations in England?
If the answer is yes then Northumbria Healthcare is the place for you and now is a
very exciting time to join us.
We are recognised nationally for providing some of the very best health services
in the country, ensuring our patients across North Tyneside and Northumberland
experience the highest quality of care both in hospital, in the community and in their
own homes.
We were recently named as Provider Trust of the Year 2013 at the prestigious
national Health Service Journal (HSJ) Awards where we were recognised for our
commitment to listening to, and acting on, the feedback of patients and relatives.
As we continue towards the acquisition of North Cumbria University Hospitals NHS
Trust, our vision is to ensure that people needing our services across the north of
England from the east to the west coast experience the highest possible standards
of safe, compassionate care.
To do this, we need the right people, with the right values who really care about
putting patients first.
This is your opportunity to become part of an organisation that places clinical
leadership and high quality patient care at the very heart of everything we do,
everything we say and every action we take from the board to the ward.
Our staff tell us we are a great place to work, our patients tell us they experience
great care and our stakeholders tell us they feel well informed and assured of our
strong corporate governance.
ABOUT OUR
ORGANISATION
We are very proud of our achievements and the exceptional care we deliver day in,
day out, for our patients and we recognise, without doubt, that it is our people who
are at the heart of our success.
ABOUT OUR
ORGANISATION
Jim Mackey
Chief executive
Do you share
our values?
OUR VALUES:
1. PATIENTS FIRST
Patient care will be the best we can deliver
We show compassion, empathy and respect
We respond to the needs of all patients
We provide excellent services
We ensure physical comfort and emotional support
We provide the right information at the right time for patients and their families
5. RESPECT
Clinical leadership and high quality patient
care are at the very heart of everything we
do, everything we say and every action we
take from the board to ward
ABOUT OUR
ORGANISATION
We lead by example
We aim to be good role models
We respect everyones contribution
We support individuals to succeed
ABOUT OUR
ORGANISATION
Jim Mackey
Chief Executive
Brian Flood
Chairman
Ann Stringer
Executive Director
of Human Resources
and Organisational
Development
Paul Dunn
Executive Director
of Finance
Rosemary
Stephenson
Executive Director
of Nursing
Richard Curless
Divisional Medical
Director
Ann Wright
Executive Director
of Operations
Daljit Lally
Executive Director
of Community
Services
Birju Rana
Executive Director
of Performance
and Governance
Derek Thomson
Medical Director
David Evans
Medical Director
Annie Laverty
Director of Patient
Experience
Bob Telford
Director of
Commercial
Development
Steven Bannister
Director of Estates
and Facilities
Claire Riley
Director of
Communications
and Corporate
Affairs
Mark Thomas
Director of Health
Informatics
Peter Sanderson
Non-Executive
Director
David Thompson
Non-Executive
Director
Neil Mundy
Non-Executive
Director
Ian McMinn
Non-Executive
Director
Ian Swithenbank
Non-Executive
Director
John Marsden
Non-Executive
Director
About Northumbria
Healthcare
We have been a foundation trust since 2006 and have an
exciting programme of developments planned within the next
few years including the opening of the first dedicated specialist
emergency care hospital in the country in 2015.
Our performance
We are widely recognised as one of the highest performing NHS foundation trusts
in England and were recently named as a site of best practice in the Department of
Healths response to the Francis Inquiry (published in 2013 following the failings in
care at Mid-Staffordshire NHS Foundation Trust).
We take great pride in creating a positive culture where our staff are fully supported
to thrive and continuously improve. Our commitment to quality is demonstrated in
many key achievements:
Being named as Provider Trust of the Year at the HSJ Awards 2013.
Being named in the CHKS top 40 performing trusts for the sixth consecutive year.
Being rated in the top ten trusts in the country for the third consecutive year for
providing a top quality experience of care for our cancer patients.
Achieving an excellent rating for food, privacy and dignity in the annual patient
environment assessment.
85 per cent of our staff feel satisfied with the quality of care they deliver and
would recommend Northumbria Healthcare as a place to work or receive
treatment.
Being named among the best in the NHS for timely emergency surgery for hip
fracture patients in North Tyneside and Wansbeck.
Recognised as award winners for the fourth consecutive year by the Patient
Experience Network.
Recognised in the top 15 per cent of all NHS trusts in England in the national
inpatient survey which asked patients about the quality of their care and
treatment, and information and support given when leaving hospital.
Patients voting us as being the best in the region and among the top five NHS
trusts in the country for the care they have received in the most recent national
outpatient survey.
Achieving the highest possible safety rating for our maternity services.
ABOUT OUR
ORGANISATION
Our locations
We currently employ over 9000 hospital and community-based staff and cover one
of the largest geographic areas of any NHS organisation in England, providing care
to over 500,000 people in North Tyneside and Northumberland. Our teams deliver
hospital, community health and adult social care services in Northumberland and
hospital and community health services in North Tyneside. Most of the population we
serve lives in the more urban south east corner of a largely rural area which stretches
from the River Tyne to the River Tweed, a distance of 65 miles.
We manage three main busy acute hospitals in Hexham, North Tyneside and
Wansbeck and run seven smaller community hospitals and services in Alnwick,
Berwick, Blyth, Haltwhistle, Morpeth, Rothbury and Wallsend.
As part of an ambitious 200 million programme of investment, all of our facilities
are benefitting from ongoing re-development to provide modern state-of-the-art
environments fit for delivering 21st century healthcare.
Following the acquisition of North Cumbria University Hospitals NHS Trust, our
services will span from the North East coast to the Cumbrian border in the west.
Once open, our new Northumbria Specialist Emergency Care Hospital will free up
space to deliver further improvements at our general hospital sites.
Medical evidence shows that having the right specialist on hand to treat very
seriously ill or injured patients saves lives and improves recovery. Clinicians and senior
management at Northumbria Healthcare have been commended nationally for their
approach to developing this new clinical model for specialist emergency care.
Due to open in 2015, our new hospital will have a state-of-the art A&E department,
admission and inpatient wards, hi-tech diagnostics and critical care, a short stay
paediatric facility, as well as a consultant-led maternity unit with a co-located
midwifery-led birthing centre. The wards are arranged around a central nurses
station which will improve the ability of staff to observe patients and deliver high
quality care.
When our new hospital in Cramlington opens, it means we will be able to separate
our emergency care from our planned elective care. We know this will bring many
benefits for our patients across Northumberland and North Tyneside.
ABOUT OUR
ORGANISATION
Integrated care
Our community teams provide NHS care
outside of our hospitals, this can be
delivered at home, from a GP
practice, in a primary care centre,
and, for children, some services
are provided in schools. This
includes services such as
community and district nursing,
health visiting, rehabilitation,
public health and sexual health
services.
We also provide adult social care
services in Northumberland to
support people who need help to
live independently at home. These
services are provided, following an
assessment, to those who are disabled or
have ill health. This includes services such as day care, equipment services, home
adaptation, occupational therapy and support for carers.
We pride ourselves on providing joined up care for patients and giving people the
support they need to return home after a stay in hospital with us. We work very
closely and have strong relationships with local GPs and have a positive partnership
approach to delivering seamless care for patients.
ABOUT OUR
ORGANISATION
Specialties
At Northumbria we run a vast array of specialist services
including:Bariatrics
Bariatrics
Cancer and chemotherapy
Cardiology
Diabetes
Elderly medicine
Emergency care
Gastroenterology
Gynaecology and obstetrics
Paediatrics
Plastic surgery
NEED PORTRAIT
ORIENTATED PIC
HERE
We are also developing a new dedicated clinical trials facility at North Tyneside
General Hospital which will allow us to make real strides in increasing the amount of
research and clinical trials being offered to those accessing our services. Interest from
pharmaceutical companies wanting to carry out clinical trials with us has increased
and we expect this to grow further as the industry becomes aware of our new facility.
We have also just launched a pioneering new clinical trials partnership with Synexus
to develop a dedicated research facility at Hexham General Hospital.
ABOUT OUR
ORGANISATION
Northumbria - a place
to live and enjoy
Joining Northumbria Healthcare also means you can enjoy the
best of city life, fresh sea air and the many idyllic rural settings
which span our area all within a stones throw.
The Northumberland coast and Northumberland National Park offer some of the
most dramatic and beautiful scenery in England with unspoilt sandy beaches, wild
rocky headlands and over 400 square miles of wooded valleys and open moorland
rich in wildlife. To the west, the North Pennines area of outstanding natural beauty,
offers the wildest and least populated region of high moorland in England. For the
outdoor enthusiast, there are activities in abundance - sailing, golf, fishing, riding,
walking, cycling, rock climbing, gliding and watersport facilitiesto name a few.
Across the region there are most types of sporting and leisure pursuits including major
national football, rugby, cricket, basketball, athletics and horse racing venues within
easy reach.
The vibrant city of Newcastle-upon-Tyne is the major educational, cultural and
business centre for the North East and offers a combination of lively bars and many
musical and theatrical attractions. Eldon Square is an excellent shopping centre
in the city with all of the major department stores and for a complete shopping
experience the Metrocentre in Gateshead is the largest in Europe with over 360 shops
and services all under one roof. On the Newcastle/Gateshead quayside, the Sage
international music venue attracts artists from around the world and the Baltic is a
major international centre for contemporary art.
The pleasant market town of Hexham home to one of our general hospitals - has
a race course, three golf courses, a historic abbey and a country park. Situated in the
Tyne Valley, Hexham is the focal point for rural Tynedale and enjoys good road and
public transport links to Newcastle. To the west of Hexham is the city of Carlisle with
quick links via the M6 into Cumbria and the Lake District.
Local education opportunities are very good with a number of leading primary and
secondary schools and colleges in both the private and public sector. The region also boasts
five major universities in Newcastle, Northumbria, Durham, Sunderland and Teesside.
Housing is excellent with a wide range of affordable properties. The region has an
excellent road, rail and metro network, and the busy ports have regular sailings to
the continent. From Newcastle International Airport, flights are available to most
national and international destinations.
ABOUT OUR
ORGANISATION
ABOUT OUR
ORGANISATION
ABOUT OUR
ORGANISATION
Staff benefits
at Northumbria
We are consistently rated by our staff in the top 20 per cent of NHS organisations in
the country to work for and have an excellent track record of providing high quality
care for our patients.
We recognise that our staff are our greatest asset and we seek to reward our people
by investing in their wellbeing and in acknowledging the role each and every person
plays in providing world class care to our patients in hospital, in the community and
at home.
As a trust we can offer you:
rewarding roles which make a difference to patients, families and carers
modern working environments with flexible working arrangements which meet
the needs of our patients and modern family life
access to appropriate training as well as personal and professional development
support and opportunities for you to maintain your health and wellbeing
access to our cost effective car leasing scheme which is of the most comprehensive
in the NHS
access to the NHS Pensions Scheme and a dedicated pensions officer.
Listening to you
We pay great attention to listening to our staff
and what they are telling us about the care
being delivered and where they need support
to improve quality even further. Our Were
Listening feedback channel encourages
all staff to share their ideas for quality
improvements and has resulted in several
frontline teams now being supported to
instigate positive changes.
We also have a widespread programme for
informing, involving and engaging our staff
through our weekly e-bulletins, monthly faceto-face team brief meetings and a quarterly staff
magazine sharing many positive success stories across
the organisation. Our chief executive also holds regular
staff sessions and frontline visits to teams on the wards and out and about in the
community.
ABOUT OUR
ORGANISATION
Communications:
The recruitment team will aim to always communicate with you via email and
your www.jobs.nhs.uk account. Please ensure that you check your email and
nhsjobs account on a daily basis. This will include any invitation to interview and
appropriate confirmation.
Due to the large number of applications that the trust receives, it is not possible to
reply to every unsuccessful application. If you have not received a response within
four weeks of the closing date of an advert, please assume that on this occasion
your application has not been successful.
ABOUT OUR
ORGANISATION
Closing dates:
We are unable to accept applications for positions that have closed and
recommend that you submit your application form online prior to the published
closing date.
Some posts are capped early to limit the number of applications therefore some
positions may close early dependent upon demand, this will be indicated in the
advert.
Pre-employment checks:
In line with NHS Employers guidance, Northumbria Healthcare NHS Foundation
Trust requires prospective employees to undertake pre-employment checks prior
to employment.
All candidates are expected to complete the pre-employment checks to a
satisfactory standard.
References:
In order for your application to be successfully processed we will require referee
details from your current and previous employer(s) which must cover a minimum
period of three consecutive years.
Please ensure that the reference section of your application is completed
appropriately giving the address, telephone number and work email address
of each of your current and previous line manager(s). If this section is not fully
completed your application may not be processed.
We require a minimum of two referees therefore if you have held the same
position for over three years your second referee might be another representative
from your current employment or place of study.
If you have any gaps in your employment history, these will need to be evidenced,
for example, via the job centre.
Criminal convictions:
Most posts within the Trust are exempt from the requirements of the
Rehabilitation of Offenders Act 1974 and therefore you are required to reveal any
current or past cautions, convictions or bind-overs, even those that are spent as
these may have a bearing on your suitability to be employed within a healthcare
environment. If you are unsure whether a current of past caution, conviction or
bind-over should be declared, please contact the recruitment and selection team
for further advice (0191) 203 1415.
Most posts within the trust require a disclosure and barring service (DBS) check.
Further advice can be obtained from the recruitment and selection team.
application for this position. Once a decision has been made concerning your
appointment, the information will not be retained for longer than necessary.
If you have a professional UK registration you must select this on the application
form. If you have applied for your UK professional registration we need to know this.
Supporting information:
Equal opportunities:
ABOUT OUR
ORGANISATION
We want to ensure that the very best candidates are recruited for all of our
posts and have a strong focus on trying to ensure that the workforce reflects
the diverse communities we serve.
We have a strong focus on promoting equality and celebrating the diversity of
our workforce in acknowledgement that staff work better when they can be
themselves.
We positively welcome applications form all sections of the community
including lesbian, gay, bisexual or transgender, black or minority ethnic groups
or disabled people.
Declaration:
By agreeing to the declaration within the application form you are confirming
that the information you have given is to the best of your knowledge, accurate
and correct. Submitting your application electronically will be taken as your
signature.
Where it is found that a person has intentionally or recklessly provided
inaccurate or misleading information or withheld information relevant to their
position, then any offer of employment may be withdrawn or it may lead to
the termination of employment and referral to the appropriate professional
body. If your circumstances change between making this declaration and
taking up position with the trust, you are required to inform thtrust of
these changes.
Assessment centres:
We regularly require candidates to attend assessment centres as part of our
recruitment and selection processes for a number of roles. This is usual practice
and candidates may be required to undertake a number of assessments such as
numerical and verbal reasoning, technical competencies and for senior posts,
online psychometric tests. Candidates will be notified whether they will be
required to attend an assessment centre by the recruitment and selection team
should they be shortlisted for interview.
Reimbursable expenses:
Candidates may be eligible for consideration of reimbursable expenses at the
discretion of the Trust should they be from out with the local Trust area. Such
expenses include costs to and from interview, overnight accommodation and
relocation expenses. These expenses are at the discretion of the Trust and
approval to claim such expenses should be obtained from the Head of HR
Services & Development, prior to any expenses being incurred. All expenses are
discretionary and must be applied for in advance. Reimbursements will not be
made retrospectively where approval in advance has not been sought.
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