Early Infant Diagnosis of HIV Infection in Zambia Through Mobile Phone Texting of Blood Test Results
Early Infant Diagnosis of HIV Infection in Zambia Through Mobile Phone Texting of Blood Test Results
Early Infant Diagnosis of HIV Infection in Zambia Through Mobile Phone Texting of Blood Test Results
100032
Research
348
Early infant diagnosis of HIV infection in Zambia through mobile
phone texting of blood test results
Phil Seidenberg,
a
Stephen Nicholson,
b
Merrick Schaefer,
c
Katherine Semrau,
a
Maximillian Bweupe,
d
Noel Masese,
d
Rachael Bonawitz,
e
Lastone Chitembo,
c
Caitlin Goggin
b
& Donald M Thea
a
Introduction
Despite over three decades of related research and interven-
tion, the global epidemic of human immunodefciency virus
(HIV) infection continues to afict more than 33 million
people worldwide.
1
In Zambia, where the estimated prevalence
of HIV infection is 14.3%, mother-to-child transmission ac-
counts for 21% of all HIV infections.
2
Although the use of anti-
retroviral therapy (ART) for the prevention of mother-to-child
transmission (PMTCT) is essential, efective programmes to
achieve early infant diagnosis are critical when that prevention
fails. Tere is strong evidence that the early initiation of ART
in HIV-infected children can substantially reduce HIV-related
morbidity and mortality.
36
In the guidelines it published in
2010, the World Health Organization (WHO) recommended
the immediate initiation of ART upon diagnosis of HIV infec-
tion in infants and older children, irrespective of the childrens
CD4+ T-lymphocyte counts.
7
Te early initiation of ART in infants requires reliable
early infant diagnosis. Tis is usually based on the testing of
blood samples, collected from infants at least 6 weeks old, us-
ing a polymerase chain reaction (PCR) test for the detection
of HIV deoxyribonucleic acid (DNA). For convenience, blood
samples are usually spotted onto flter paper and allowed to
dry before being sent to a laboratory for testing. In a resource-
limited setting such as Zambia, the establishment of an efcient
and robust system for the early diagnosis of HIV infection in
infants is beset with difculties including; the efective training
of health workers in the testing of dried blood spots, the reli-
able transport of dried blood spots to the ofen distant regional
laboratories or hubs for PCR-based testing, and the good
management of the necessary supply chain. One component
of the diagnostic process that could be made substantially
quicker is the transmission of the test results from the regional
laboratory to the tested infants point-of-care health facility. If
transmitted on paper via a courier service, laboratory results
can take several weeks to arrive or can be lost in transit. Afer
the test results have been physically transported to the relevant
health facility, the infants caregivers must return to the facility
to receive the results, adding further, critical delays.
In this setting, mobile health (m-health) technology ofers
a reliable and sustainable solution to the slow transmission of
test results. By using text (i.e. short message service [SMS]) to
deliver test results to health facilities well ahead of traditional
paper copies, unnecessary delays can be eliminated. Teir
expanding use and the extension of mobile phone network
coverage to non-urban areas make mobile phones a potentially
powerful public health tool in Zambia.
8
Te mobile phone
platform is increasingly being used across sub-Saharan Africa
for functions other than conversations, including the dissemi-
nation of information about weather trends and commodity
market prices to farmers, the provision of electronic food
vouchers from the World Food Programme, and monetary
transactions.
916
Increasingly, mobile phone technology is also providing
measurable beneft in programmes for HIV prevention and
Objective To see if, in the diagnosis of infant infection with human immunodeciency virus (HIV) in Zambia, turnaround times could be
reduced by using an automated notication system based on mobile phone texting.
Methods In Zambias Southern province, dried samples of blood from infants are sent to regional laboratories to be tested for HIV with
polymerase chain reaction (PCR). Turnaround times for the postal notication of the results of such tests to 10 health facilities over 19
months were evaluated by retrospective data collection. These baseline data were used to determine how turnaround times were aected
by customized software built to deliver the test results automatically and directly from the processing laboratory to the health facility of
sample origin via short message service (SMS) texts. SMS system data were collected over a 7.5-month period for all infant dried blood
samples used for HIV testing in the 10 study facilities.
Findings Mean turnaround time for result notication to a health facility fell from 44.2 days pre-implementation to 26.7 days post-
implementation. The reduction in turnaround time was statistically signicant in nine (90%) facilities. The mean time to notication of
a caregiver also fell signicantly, from 66.8 days pre-implementation to 35.0 days post-implementation. Only 0.5% of the texted reports
investigated diered from the corresponding paper reports.
Conclusion The texting of the results of infant HIV tests signicantly shortened the times between sample collection and results notication
to the relevant health facilities and caregivers.
a
Center for Global Health and Development, Boston University, 801 Massachusetts Avenue, Boston, MA 02118, United States of America (USA).
b
Zambia Center for Applied Health Research and Development, Lusaka, Zambia.
c
United Nations Childrens Fund Zambia, Lusaka, Zambia.
d
Zambian Ministry of Health, Lusaka, Zambia.
e
Department of Pediatrics, Boston Medical Center, Boston, USA.
Correspondence to Donald M Thea (e-mail: [email protected]).
(Submitted: 20 November 2011 Revised version received: 15 March 2012 Accepted: 15 March 2012 )
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 349
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
treatment, particularly in improving
ART adherence through reminder calls
and/or SMS messages to patients. In
southern India nearly 75% of survey re-
spondents stated that weekly automated
voice reminders to patients mobile
phones for maintaining medication
adherence would be acceptable.
17
In
Kenya, weekly SMS messages from a
clinic nurse signifcantly improved ART
adherence and rates of viral suppres-
sion.
18
Despite the increasing number of
anecdotal reports of the use of m-health
interventions in the delivery of HIV
services, there is little rigorous evidence
of the efcacy of such inputs.
Tis report describes the design,
implementation and evaluation of Proj-
ect Mwana, a pilot project in Zambias
rural Southern Province. Te main aim
of this project was to reduce the time
between blood sampling for the detec-
tion of infant HIV infection and notif-
cation of the test results to the relevant
point-of-care health facility by using
an SMS-based system. An overview of
the systems architecture is given below,
along with a quantitative analysis of the
projects efectiveness and a discussion
of the problems encountered in the
projects deployment.
Methods
Zambia and its Southern Province
Although Zambia has one of the worlds
highest burdens of acquired immuno-
defciency syndrome (AIDS) and ap-
proximately one million people living
with HIV infection,
2
the Zambian gov-
ernments programmes for the care and
treatment of HIV-positive individuals
are among the most successful in sub-
Saharan Africa. Free services for HIV
care and treatment have been provided
for Zambians since April 2004, and these
government programmes have rapidly
expanded, from an estimated 15 000
adults receiving care in 2004 to over
250 000 in late 2011 (unpublished data
from the Zambian Ministry of Health).
Universal free access to PMTCT ser-
vices is also provided in government-
supported health facilities, where, in
recent years, routine HIV screening
and an opt-out approach have resulted
in more than 90% of pregnant women
being checked antenatally for HIV
infection.
19
Since 2006, the Zambia Center for
Applied Health Research and Develop-
ment (ZCAHRD) a local nongov-
ernmental organization afliated with
Boston University has been supporting
several programmes for the early diag-
nosis of HIV infection in infants and
PMTCT interventions in the Southern
Province. Approximately 1.6 million
people live in this province, mostly in
rural communities with widely dis-
persed health facilities. Distances from
district health facilities to regional or
hub laboratories, where blood samples
can be checked for HIV DNA, range
from 10 to about 600 km. Tese long
distances lead to slow transport times,
a problem compounded by poor road
conditions, particularly during the rainy
season, and by unreliable courier sys-
tems. Baseline evaluations over the last
fve years have revealed several barriers
to the delivery of good health care in
the Southern Province. Tese barriers
include long delays between the col-
lection of blood samples from infants
for HIV testing at a regional laboratory
and the arrival of the corresponding
test results at the relevant point-of-care
health facility; the loss of such results
before arrival at a health facility; and
the limited uptake of paediatric HIV
services because of delayed diagnosis.
In addition, mechanical problems with
vehicles, fuel shortages and prohibitive
transport costs, especially in rural areas,
hamper the conveyance of dried blood
samples from the health facilities where
they are collected to the regional hubs
where they undergo testing.
To overcome the observed delays in
the delivery of infant HIV test results,
the Zambian Ministry of Health, in
conjunction with implementing part-
ners, designed an innovative, automated
SMS message system for reporting the
results directly from regional labora-
tories back to the point-of-care while
ensuring accuracy and confdentiality.
Te systems secondary goals (reported
elsewhere) were to increase the uptake
of services for the early infant diagnosis
of HIV infection in health facilities us-
ing the SMS-based system; to increase
the proportion of HIV-infected children
who were successfully referred to ap-
propriate care, and to reduce the time
between the diagnosis of HIV infection
and ART initiation.
System architecture
Te SMS-based system for result deliv-
ery was designed to enhance and work
seamlessly within the current Zambian
framework for the early diagnosis of
HIV infection in infants, which is based
on the Results160 sofware package. Tis
customized sofware was built by the
United Nations Childrens Funds In-
novation Team using the free and open
source sofware known as the RapidSMS
programming framework. Results160
quickly delivers the results of HIV
testing from the regional processing
laboratories back to the facilities where
the tested blood samples were collected,
thereby eliminating the delays in the
delivery of the results on paper. Detailed
descriptions of the delivery system, its
architecture and its support system
are given in Appendix A (available at:
http://www.bu.edu/cghd/?attachment_
id=11923).
Fig. 1 illustrates the components
of the SMS-based system and Fig. 2
illustrates all the steps in the delivery
pathway for the results of the HIV tests.
Pilot sites
Ten public health facilities within two
districts in Zambias Southern Province
were purposively selected for inclusion
in the pilot SMS project (Table 1). Five
were located in Mazabuka district and
the other fve in Monze district. Sites
with varied characteristics were selected
to increase the generalizability of the
results of the study. Five of the selected
facilities were categorized as urban/
periurban and the other fve as rural.
Catchment populations ranged from
roughly 5000 to almost 40 000 people.
Although no formal statistics exist to
show the percentage of Zambian pa-
tients attending urban health facilities,
Zambia does have one of the most urban
populations within sub-Saharan Africa.
An estimated 40% of the population
lives in an urban area.
20
In the absence
or near absence of data that could be
used to identify those health facilities
and catchment populations most likely
to beneft from an SMS-based system for
the delivery of HIV test results, we felt
that the inclusion of health facilities with
a variety of characteristics was the best
option for a pilot evaluation.
Afer blood samples were collected
from infants for HIV testing, the infants
caregivers were asked to return to the
health facility at 4-week intervals, at
least until they had been given the test
results. Tis request was made in case
the caregiver could not be traced when
the result arrived at the health facility.
In most cases, these follow-up visits
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 350
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
coincided with routine infant immuni-
zation visits. Once the HIV test result
reached a point-of-care health facility, a
staf member tried to trace at least one of
the infants caregivers to request that he
or she visit the health facility as soon as
possible to receive the infants test result
and undergo counselling. Results were
not sent directly to caregivers who had
access to a mobile phone because of the
need to provide counselling and ensure
confdentiality.
Training and follow-up
At least two staf members from each
study facility attended a half-day train-
ing session. Te attendees were either
the intended primary users of the
SMS-based system or their managers.
Training consisted of an interactive
PowerPoint (Microsof, Redmond,
United States of America) presentation
on the existing Zambian programme
for the early diagnosis of HIV infection
in infants and instruction on how to
use the SMS-based system to retrieve
test results. Trainees used their own
Fig. 1. Mobile-phone-based system for infant HIV test result notication, Zambia, 20082011
SMS
System
DBS, dried blood spot; HIV+, positive for human immunodeciency virus; SMS, short message service.
Image reproduced with permission from Frog Design (San Francisco, USA) for the United Nations Childrens Fund.
Fig. 2. Pathway for infant HIV test result notication, Zambia, 20082011
Sample
collected
Sample arrives at laboratory Result read at
laboratory
Result reaches
health facility
Result given to caregiver
Caregiver returns to health
facility for first scheduled visit
Mean turnaround time of 6.2 weeks
1.7 weeks 1.9 weeks 2.6 weeks 3.3 weeks
HIV, human immunodeciency virus.
Note: Times shown are mean values for the delivery of test results on paper.
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 351
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
mobile phones to interact with the sys-
tem, participated in a discussion of the
systems possible benefts, and reviewed
case studies to ensure a thorough under-
standing of the systems intended use.
Te training concluded with a 10-ques-
tion quiz and issue of certifcates.
A support visit was made to each
study facility one and two months afer
the initial training and system launch.
Such support visits, which were subse-
quently conducted on an ad hoc basis,
were used to troubleshoot problems,
receive feedback from site staf, and
observe staf using the SMS system.
Representatives of the relevant District
Health Management Team were in-
volved in conducting initial trainings,
accompanied ZCAHRD staf during all
follow-up visits to the study sites, and
were involved in follow-up management
of the SMS system.
Programme hardware
Mobile phones were originally procured
and provided for each of the 10 health
facilities involved in the pilot project.
However, afer some early difculties
with the maintenance of these facility-
specifc phones, the health-care provid-
ers who were using the SMS system were
able to register their personal mobile
phones onto the system securely, with
the full approval of the national Ministry
of Health.
A server was procured and cen-
trally placed at the ofces of the Min-
istry of Health in Lusaka to support
the sofware, the fow of data from the
regional laboratories that were testing
the dried blood samples, and the SMS
messages going to and from the study
health facilities. Web-based reports and
real-time updates for the system were
made available, through secure access,
to individuals who had received the ap-
proval of the national Ministry of Health
(Appendix A).
Data collection and analysis
To provide a baseline, anonymized
data on infant dried blood sample HIV
results were collected from the routine
registers of each of the 10 study health
facilities for the 19-month period before
the SMS system was implemented (i.e.
from 1 December 2008 to 30 June 2010).
To facilitate their comparison with post-
implementation data, these pre-imple-
mentation data were expanded into the
specialized SMS registers (Appendix A).
Te data from the study facilities were
supplemented with relevant data from
the central PCR laboratory database
at the University Teaching Hospital in
Lusaka. Pre-implementation data were
entered into a database created using the
Census and Survey Processing System
(CSPro) package (United States Census
Bureau, Washington, USA) for tabula-
tion of turnaround times from sample
collection to result delivery before SMS
system implementation. Samples for
which turnaround times could not be
calculated because of missing data were
excluded.
Two sources of post-implementa-
tion data were used, both to assist in
service delivery and to allow for efec-
tive monitoring and evaluation. Data
on turnaround times were collected
monthly from the project register at each
study facility and entered into a CSPro
database. Te relevant results of HIV
testing stored at the University Teaching
Hospital in Lusaka were entered into an
Access (Microsof) database. Most infant
Table 1. Baseline characteristics of 10 health facilities in study of early diagnosis of HIV infection in infants through mobile phone
texting of test results, Southern Province, Zambia, 2009
Facility District Area Catch-
ment
popula-
tion
Km from
facility
to lab/
hub
Main sam-
ple trans-
port to lab/
hub
Road type Frequency
of sample
transport
to lab/
hub
Mobile phone
network
provider
HIV
Preva-
lence
(%)
a
Exposure
b
Monre urban Monze Urban/
periurban
17 962 0.5 Walking Graded
gravel
Weekly Zain 12.5 191.16
Manungu Monze Urban/
periurban
16 511 2.5 Walking Tarmac Weekly Zain 21.2 173.27
Keemba RCHC Monze Rural 14 827 30 Motorbike Ungraded
gravel
Weekly MTN 10.1 74.13
Luyaba Monze Rural 9 530 22 Public
transport
Ungraded
gravel
Weekly Zain 22.4 105.67
Rusangu RCHC Monze Urban/
periurban
8 678 15 Motorbike Ungraded
gravel
Weekly Zain 10.4 44.67
Nakambala urban Mazabuka Urban/
periurban
36 697 2 Public
transport
Ungraded
gravel
Twice
monthly
MTN and Zain 23.0 417.80
Mazabuka HAHC Mazabuka Urban/
periurban
10 895 5 Walking Tarmac Weekly MTN and Zain 18.0 97.07
Mbaya Mazabuka Rural 12 299 70 Vehicle Ungraded
gravel
Weekly MTN and Zain 22.6 137.59
Nameembo RCHC Mazabuka Rural 8 009 65 Motorbike Ungraded
gravel
As needed MTN and Zain 17.6 69.77
Nega Nega Mazabuka Rural 4 902 37 Motorbike Graded
gravel
Weekly MTN and Zain 19.7 47.80
HAHC, hospital-aliated health centre; RCHC, reproductive and child health clinic.
a
Prevalence of HIV infection among women attending antenatal clinics as collected from each facility and reported to the Zambian Health Management Information
System.
b
Exposed liveborns per year (expected value).
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 352
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
blood samples collected for HIV testing
at any of the study facilities between 1
July 2010 and 15 February 2011 were
included in the analysis. Only samples
for which turnaround times could not
be calculated because of missing data
were excluded.
Te data were analysed using SAS
version 9.1.3 (SAS Institute, Cary, USA).
Te main outcomes of interest were
mean turnaround time (i.e. time from
sample collection to the delivery of the
test result to either the relevant point-
of-care health facility or a caregiver of
the tested infant) and result error rate
(i.e. per cent discordance between the
results recorded on paper, which were
assumed to be correct for this study, and
the corresponding results sent by SMS).
Mean turnaround times pre- and post-
implementation of the SMS system were
compared by means of Students t-tests.
Results
Overall, 1009 dried blood samples
were collected from infants for HIV
testing in the 10 study sites over the
19 months before the SMS system was
implemented. In the 7.5 months afer
implementation, 406 such samples
were collected at the same sites (Fig. 3).
Te mean turnaround time for delivery
of a test result to the relevant health
facility fell from 44.2 days (standard
deviation, SD: 28.0) pre-implementation
to 26.7 days (SD: 31.8) post-implemen-
tation. Every study facility experienced
a substantial reduction in turnaround
time following the introduction of the
SMS system (Fig. 3) and this reduction
was statistically signifcant (P < 0.01) in
all study facilities except one (the Ru-
sangu health centre). During the post-
implementation period, staf turnover
hampered the efective adoption of the
SMS system at Rusangu.
Te mean turnaround times for
delivery of a test result to a caregiver
of the tested infant, as calculated from
a subset of 623 baseline and 293 post-
implementation samples (Fig. 4), were
66.8 days (SD: 38.8) pre-implementation
and 35.0 days (SD: 31.2) post-imple-
mentation. Again, the reduction was
signifcant (P < 0.01) in all study facilities
except Rusangu health centre.
During the post-implementation
study period, we recorded both the hard
copy (paper) and the SMS-transmitted
test results for 336 blood samples. Only
two discrepancies occurred, for an er-
ror rate of only 0.5%. In one case the
SMS-reported result was positive when
the corresponding hard copy result was
negative, and in the other the opposite
occurred. Both errors were noticed
during routine management of the SMS
system and promptly corrected before
the test results were given to the relevant
caregivers.
Discussion
Our study demonstrated that in Zambia,
particularly in rural areas, mobile phone
texting can overcome the logistical and
distance barriers that can impede the
early diagnosis of HIV infection in in-
fants. An automated SMS allowed the
results of PCR testing of infant dried
blood samples to be reported to the
relevant point-of-care health facility or
infant caregivers much faster than would
have been possible by using a courier
to deliver the results on paper to the
relevant health facility. In addition, the
results delivered through SMS texting
were highly accurate by comparison
with the results recorded on paper.
Afer an HIV test result was texted
to a health facility, it took, on average,
another 8 days for it to reach the tested
infants caregiver. Tis was because
health-facility staf ofen had difculty
contacting caregivers, especially if they
lived very far away. Caregivers who
could not be traced were given the test
results when they returned to the health
facility for the routine follow-up visit
they had been requested to make when
the infants blood sample was collected.
Fig. 3. Mean turnaround times for infant HIV test result notication to health facility, before and after implementation of mobile-
phone-based notication system, Zambia, 20082011
T
u
r
n
a
r
o
u
n
d
t
i
m
e
(
d
a
y
s
)
120
100
80
60
40
20
0
Facility
M
a
z
a
b
u
k
a
H
o
s
p
i
t
a
l
M
b
a
y
a
M
u
s
u
m
a
N
a
k
a
m
b
a
l
a
u
r
b
a
n
N
a
m
e
e
m
b
o
N
e
g
a
N
e
g
a
K
e
e
m
b
a
L
u
y
a
b
a
M
a
n
u
n
g
u
M
o
n
z
e
u
r
b
a
n
R
u
s
a
n
g
u
O
v
e
r
a
l
l
Pre-implementation Post-implementation
HIV, human immunodeciency virus.
Note: Times shown are from blood sampling until delivery of test result to the health facility. Error bars indicate one standard deviation above and below the
mean. For all study sites combined and for each site except Rusangu, mean post-implementation turnaround time was signicantly shorter than mean pre-
implementation turnaround time (P < 0.01).
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 353
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
In future, the SMS-based system for
result delivery could be altered to auto-
matically notify caregivers with access
to mobile phones that their infants test
results are ready to be picked up at the
health facility. In the case of caregivers
without direct access to a mobile phone,
community volunteers or lay counsellors
living close to them and with access to
mobile phones could be sent similar
automated SMS reminders so that they
could, in turn, contact caregivers and
encourage them to return promptly
to their health facility to retrieve their
infants test results.
Te present study has several limita-
tions. It compared pre-implementation
data collected routinely before the study
began with post-implementation data
collected for the study. Tus, unrecog-
nized secular trends and confounding
factors may account for at least some of
the apparent benefts of the SMS-based
system for result delivery. For example,
outcomes could have been afected by
observer expectancy or a Hawthorne
efect resulting from project personnels
frequent visits to the study health facili-
ties during implementation of the sys-
tem. A more rigorous scientifc design,
such as a cluster randomized trial or a
study based on the step-wedge introduc-
tion of the intervention, would have
been preferable. However, the program-
matic nature of the work involved lim-
ited our options to a before and afer
study design. We know of no major im-
provements in HIV diagnosis that could
have afected the outcomes measured
during the post-implementation phase
of this study except for the SMS system.
Any increases in the general efciency
and reliability of sample transport would
have been slight. In fact, courier service
for transporting blood samples between
regional hubs and the national PCR
laboratory at the University Teaching
Hospital was particularly unreliable afer
the SMS notifcation system was imple-
mented. Tus, the benefts of the SMS
system may have been underestimated.
Tere are numerous advantages to a
reliable and more timely system for the
notifcation of infant HIV tests, such as
the one presented here. Te foremost
advantage is more rapid initiation of
appropriate care, which is critically im-
portant considering that HIV infection
acquired perinatally progresses very
quickly. In rural areas, health facility
staf usually fnd it easier to ask caregiv-
ers to keep returning to the facility until
the test results have arrived than to trace
caregivers when the results are ready.
Under these circumstances, caregivers
ofen struggle to visit a health facility
only to be told one or more times that
the results are not yet available. Such
wasted visits make caregivers reluctant
to return to the health facility. Setting
up an SMS-based system for test result
notifcation involves some initial fxed
costs (e.g. for training, a server and
supervision), but the elimination of
courier transport of results on paper
leads to savings. Once the SMS system
is established at reference laboratories,
little additional investment is required
and national scale-up should be rela-
tively cost-efcient. Te central server
and management of the system are de-
signed to be low cost, locally owned and
scalable. Only one server, located at the
Ministry of Healths headquarters in Lu-
saka, is required for system implementa-
tion. Tis platform could be easily scaled
up to cover all HIV-exposed children
born in Zambia. Server maintenance
is minimal and could be included in
the Ministry of Healths information
technology infrastructure. In addition,
the use of a web-based management tool
allows for complete decentralization of
system support and management, which
should ideally be taken up by individual,
district or provincial health ofces, since
they are best equipped to identify and
resolve local challenges to the systems
efciency. Finally, the capacity of the
server and web-based management tool
to accommodate very large volumes of
trafc without any additional inputs
Fig. 4. Mean turnaround times for infant HIV test result notication to caregiver, before and after implementation of mobile-phone-
based notication system, Zambia, 20082011
T
u
r
n
a
r
o
u
n
d
t
i
m
e
(
d
a
y
s
)
160
140
120
100
80
60
40
20
0
Facility
M
a
z
a
b
u
k
a
H
o
s
p
i
t
a
l
M
b
a
y
a
M
u
s
u
m
a
N
a
k
a
m
b
a
l
a
u
r
b
a
n
N
a
m
e
e
m
b
o
N
e
g
a
N
e
g
a
K
e
e
m
b
a
L
u
y
a
b
a
M
a
n
u
n
g
u
M
o
n
z
e
u
r
b
a
n
R
u
s
a
n
g
u
O
v
e
r
a
l
l
Pre-implementation Post-implementation
HIV, human immunodeciency virus.
Note: Times shown are from blood sampling until delivery of test result to caregiver. Error bars indicate one standard deviation above and below the mean. For all
study sites combined and for each site except Rusangu, mean post-implementation turnaround time was signicantly shorter than mean pre-implementation
turnaround time (P < 0.01).
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 354
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
should allow economies of scale to be at-
tained as the systems coverage expands.
Te SMS-based system for the
notifcation of test results has shown
great promise during its pilot phase
in Zambia. It could be expanded and
improved. Te Government of Zambia
has now committed to undertake a na-
tional scale-up of the system, to cover,
by the year 2014, all 587 health facili-
ties currently ofering the HIV testing
of infants in Zambia. Te results of the
present evaluation suggest that an SMS-
based system can overcome some of
the challenges inherent in the delivery
of test results in a resource-constrained
context such as Zambia. Despite some
remaining challenges and the need
for continued research on the impact
of mobile-phone-based health inter-
ventions, the simple, sustainable SMS
system described in this paper has great
potential in Zambia and elsewhere.
Competing interests: None declared.
)HIV(
)HIV(
- )HIV)
.
.)PCR(
10
.
19
.)SMS(
.
.
26.7
44.2
.)% 90(
66.8
.
35
% 5.0
.
.
(HIV)
(PCR) HIV 19
10
(SMS)
10
HIV SMS
7.5
44.2 26.7 9
(90%)
66.8 35.0
0.5%
HIV
Rsum
Dpistage prcoce du VIH chez les nourrissons en Zambie au moyen de la transmission par SMS des rsultats des analyses de sang
Objectif Vrier si lutilisation dun systme automatique de notication
bas sur lenvoi de SMS permettrait de rduire les dlais de dpistage du
virus de limmunodcience humaine (VIH) chez les nourrissons en Zambie.
Mthodes Dans la province mridionale de la Zambie, les chantillons
schs de sang de nourrissons sont envoys aux laboratoires rgionaux
pour le test du VIH par raction en chane la polymrase (RCP). Les
dlais de notication par la poste des rsultats de ces tests 10 centres
de sant sur 19 mois ont t valus au moyen dune collecte de
donnes rtrospectives. Ces donnes de base ont t utilises pour
dterminer comment les dlais taient aects par lutilisation dun
logiciel personnalis, conu pour envoyer par SMS les examens de sang
automatiquement et directement depuis le laboratoire danalyse vers
le centre de sant do proviennent les chantillons. Les donnes du
systme SMS ont t collectes sur une priode de 7,5 mois pour tous
les chantillons schs de sang de nourrissons pour le dpistage du VIH
dans les 10 centres de sant.
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 355
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
Rsultats Le dlai moyen pour la notication des rsultats une
clinique est pass de 44,2 jours pr-implmentation 26,7 jours post-
implmentation. La rduction du dlai tait signicative du point de vue
statistique dans 9 centres de sant (90%). Le dlai moyen de notication
dun soignant a galement considrablement diminu, passant de
66,8 jours pr-implmentation 35 jours post-implmentation. Seuls
0,5% des rapports analyss envoys par SMS diraient des rapports
papier correspondants.
Conclusion Lenvoi par SMS des rsultats des tests VIH chez les
nourrissons a considrablement raccourci les dlais entre la collecte
des chantillons et la notication des rsultats aux centres de sant et
aux soignants concerns.
-
,
()
.
(). ,
10 19 ,
.
, ,
,
,
, (SMS).
7,5 SMS
,
10 .
44,2
26,7 .
(90%) .
:
66,8 35,0 .
0,5%
, .
.
Resumen
Diagnstico temprano de la infeccin por VIH en lactantes en Zambia mediante el envo de los resultados del anlisis de sangre
a travs de mensajes de texto
Objetivo Observar si se puede reducir el tiempo de diagnstico de la
infeccin por el virus de la inmunodeciencia humana (VIH) en lactantes
en Zambia mediante un sistema de noticacin automtica a travs de
mensajes de texto a telfonos mviles.
Mtodos Se enviaron muestras de sangre seca de lactantes procedentes
de la provincia meridional de Zambia a laboratorios regionales para
realizar la prueba del VIH con la reaccin en cadena de la polimerasa
(PRC). A travs de una recopilacin de datos retrospectivos se evaluaron
los plazos de noticacin postal de los resultados de dichas pruebas a
10 centros sanitarios durante ms de 19 meses. Esos datos de referencia
se emplearon para determinar cmo podan verse afectados los plazos
por la aplicacin de un software adaptado que transmitiera los resultados
de las pruebas de forma automtica y directa desde el laboratorio de
procesado al centro sanitario origen de las muestras mediante un
servicio de mensajera de texto (SMS). Durante un periodo de 7 meses
y medio se recopilaron los datos del sistema de SMS para todas las
muestras de sangre desecada a las que se realiz la prueba del VIH en
los 10 centros de estudio.
Resultados El plazo medio para la noticacin de los resultados a
un centro sanitario baj de 44,2 das antes de la implementacin a
26,7 despus de sta. La reduccin de los plazos fue estadsticamente
signicativa en 9 (90%) de los centros. El plazo medio de noticacin
de un cuidador tambin disminuy apreciablemente: de 66,8 das antes
de la implementacin a 35,0 das despus de sta. Slo el 0,5% de los
informes enviados como mensaje de texto diri de los informes por
escrito correspondientes.
Conclusin El envo mediante mensajes de texto de los resultados de
las pruebas del VIH en lactantes redujo de manera signicativa los plazos
entre la recogida de las muestras y la noticacin de los resultados a los
centros sanitarios y a los cuidadores pertinentes.
References
1. Global report: UNAIDS report on the global AIDS epidemic2010. Geneva: Joint
United Nations Programme on HIV/AIDS; 2010. Available from: http://www.
unaids.org/globalreport/documents/20101123_GlobalReport_full_en.pdf
[accessed 16 March 2012].
2. Zambia country report: monitoring the Declaration of Commitment on HIV and
AIDS and the universal access: biennial report. Geneva: Joint United Nations
Programme on HIV/AIDS; 2010. Available from: http://www.unaids.org/en/
dataanalysis/monitoringcountryprogress/2010progressreportssubmittedb
ycountries/zambia_2010_country_progress_report_en.pdf [accessed 16
March 2012].
3. Becquet R, Mofenson LM. Early antiretroviral therapy of HIV-infected infants
in resource-limited countries: possible, feasible, eective and challenging.
AIDS 2008;22:13658. doi:10.1097/QAD.0b013e32830437f5 PMID:18580616
4. Prendergast A, Mphatswe W, Tudor-Williams G, Rakgotho M, Pillay
V, Thobakgale C et al. Early virological suppression with three-class
antiretroviral therapy in HIV-infected African infants. AIDS 2008;22:133343.
doi:10.1097/QAD.0b013e32830437df PMID:18580613
5. Violari A, Cotton MF, Gibb DM, Babiker AG, Steyn J, Shabir A et al. Early
antiretroviral therapy and mortality among HIV-infected infants. N Engl J
Med 2008;359:223344. doi:10.1056/NEJMoa0800971 PMID:19020325
Bull World Health Organ 2012;90:348356 | doi:10.2471/BLT.11.100032 356
Research
Mobile phone texting of infant HIV test results in Zambia Phil Seidenberg et al.
6. Edmonds A, Yotebieng M, Lusiama J, Matumona Y, Kitetele F, Napravnik
S et al. The eect of highly active antiretroviral therapy on the survival of
HIV-infected children in a resource-deprived setting: a cohort study. PLoS
Med 2011;8:e1001044. doi:10.1371/journal.pmed.1001044 PMID:21695087
7. Antiretroviral therapy for HIV Infection in infants and children: towards universal
access. Geneva: World Health Organization; 2010. Available from: http://
whqlibdoc.who.int/publications/2010/9789241599801_eng.pdf [accessed
16 March 2012].
8. AudienceScapes Development Research Briefs [Internet]. SMS for
news and information in Zambia who gets it, and who shares what
they get. Washington: AudienceScapes; 2010. Available from: http://
www.audiencescapes.org/sites/default/les/AudienceScapes%20%20
Research%20Briefs_Zambia_SMS%20as%20Development%20tool_092110.
pdf [accessed 16 March 2012].
9. David-West O. Esoko Networks: facilitating agriculture through technology.
New York: United Nations Development Project; 2011 (GIM Case Study
No. B061). Available from: http://cases.growinginclusivemarkets.org/
documents/116 [accessed 16 March 2012].
10. Africa Farming [Internet]. M-farm. Nyahururu: Africa Farming; 2012.
Available from: http://africafarming.info/m-farm [accessed 16 March 2012].
11. Zambia National Farmers Union [Internet]. SMS Trade/Market Information
System. Lusaka: ZNFU; 2012. Available from: http://www.farmprices.co.zm/
[accessed 16 March 2012].
12. allAfrica [Internet]. Zambia: climate information alerts boost poor
farmers. Krugersdorp: allAFrica; 2012. Available from: http://allafrica.com/
stories/201107141317.html [accessed 16 March 2012].
13. Next billion, development through enterprise [Internet]. S.A. farmers use
weather SMS. Ann Arbor: William Davidson Institute; 2005. Available from:
http://www.nextbillion.net/archive/newsroom/2005/08/22/s-a-farmers-
use-weather-sms [accessed 16 March 2012].
14. Textually.org [Internet]. Nancy Gohring. Android phones help poor farmers
in Uganda. Geneva: Textually.org; 2012. Available from: http://www.textually.
org/textually/archives/2011/07/029025.htm [accessed 16 March 2012].
15. Cash and vouchers. Rome: World Food Programme; 2011.
16. Computerworld Zambia [Internet]. Fred OConnor. Africans use mobile
phones for roles beyond communicating. Framingham: Computerworld;
2011. Available from: http://www.computerworldzambia.com/
articles/2011/04/01/africans-use-mobile-phones-roles-beyond-
communicating [accessed 16 March 2012].
17. Shet A, Arumugam K, Rodrigues R, Rajagopalan N, Shubha K, Raj T et al.
Designing a mobile phone-based intervention to promote adherence
to antiretroviral therapy in South India. AIDS Behav 2010;14:71620.
doi:10.1007/s10461-009-9658-3 PMID:20054634
18. Lester RT, Ritvo P, Mills EJ, Kariri A, Karanja S, Chung MH et al. Eects of a
mobile phone short message service on antiretroviral treatment adherence
in Kenya (WelTel Kenya1): a randomised trial. Lancet 2010;376:183845.
doi:10.1016/S0140-6736(10)61997-6 PMID:21071074
19. Chibwesha CJ, Giganti M, Putta N, Chintu N, Mulindwa J, Dorton BJ et al.
Optimal time on HAART for prevention of mother-to-child transmission
of HIV. J Acquir Immune Dec Syndr 2011;58:2248. doi:10.1097/
QAI.0b013e318229147e PMID:21709566
20. United Nations Childrens Fund [Internet]. Statistics. New York: UNICEF; 2011.
Available from: http://www.unicef.org/infobycountry/zambia_statistics.
html [accessed 16 March 2012].