BDfor Startups
BDfor Startups
BDfor Startups
linkedin.com/in/chrisfralic
nothingtosay.firstround.com
@chrisfralic
What is Business Development?
• BD vs. Sales: They’re very related
• BD is Exchange of Value, Sales is usually more
focused on dollars with a final product
• BD is often focused on distribution and
launch/strategic milestones as much as
revenue – and needs to be aligned with
company and product strategy
• The 2 greatest traits of Sales and BD
– Empathy and Persistence
• “Begin with the end in mind…” Stephen Covey
Half.com Example
• Strategic Goals/Initiatives
• Site Launch
– License databases
– Credit Card Processing
• Inventory
– 1 million items in inventory by launch
• Distribution
– Partnerships and affiliate program
• From our Nov ‘99 fundraising deck…
H alf.com has developed powerful relationships
Inventory Partners Distribution Partners
Tartan
Technology Partners
Anthology
5
O perating in “Half Time”
6
A lready Accumulated Critical Mass of Inventory
7
As of 11/15/99
What Problem are you Solving?
• In general, and for your partner in particular?
• Nailing the elevator pitch, and why they
should care.
• WIFM – What’s in it for me..
• Sell benefits, not features
• “So what?”
• “Don’t Sell – Help People Buy” – Chris Fralic
Nailing the Value Proposition
• Del.icio.us Consumer Value Prop
– Better way to manage bookmarks, you can get to
from any browser, describe with your own tags,
benefit from everyone else’s bookmarks and tags
• Del.icio.us Partner Value Prop
– A del.icio.us save/tag button on your content is
the way to optimize for social media
• The WashingtonPost.com deal
• The Mozilla Firefox deal
• One that didn’t work…
and
December 2, 2005
Chris Fralic
VP Business Development
Agenda
• What is del.icio.us?
• Why should Wikipedia care?
• A possible Wikipedia and del.icio.us
partnership
• Next Steps
Why should Wikipedia care?
• It provides an additional service to your users –
“keeping found stuff found”
• Offering a “tag this” link gets Wikipedia content
added to the del.icio.us Community Powered
Discovery engine
• It’s a higher order of attention and interaction
than a pageview or a click, but less involved
than directly editing and contributing to
Wikipeda.
• It’s the next wave of Search Innovation…
Partnership Elements
• Wikipedia implements “Tag This” on each
article page
• del.icio.us develops and hosts co-branded
post and registration pages
• Wikipedia content is added to del.icio.us and
new users discover Wikipedia content
• del.icio.us provides Wikipedia with usage data
from del.icio.us users on Wikipedia
• del.icio.us and Wikipedia find additional ways
to work together
Adding “Tag This” to Wikipedia
Del.icio.us Publisher API
• We’ll work with you to develop an API to allow
you to easily pull and display information about
your own site and content
Your Hit List
• Identify, prioritize and target your hit list
– Suspects, Prospects, Customers/Partners
• Who is there and why? Not just quantity.
– Combination of whales and fishes
• Potential acquirers
• TTR - Time to Revenue?
• What are the next steps?
• Focus on the metrics – what do you have to
believe for this deal to return X results?
• Measure and build a sales culture - Bazaarvoice
Traps
• Relying too much on a single partnership or
deal
• The larger the company, the longer it takes
• Beware of startup to startup deals
• Understanding what it takes to “get over the
hurdle” internally with your partner
• "don't take 5 years to get 2 years of
experience" - Jim Collins
• “Next!” – the barber
Selling the dream/vision
• Focus on the partner pain points
• Find partners who are willing to work with you
in the early stage, help shape the product or
service, are willing to work with beta product.
– iSocket example with TechCrunch
• YOUR reputation and brand
• An example from TED…
The art of the introduction
• Goal is a warm intro - "2 degrees of separation"
• Leverage boards (yours and theirs), investors
(yours and theirs), existing customers, etc.
• Follow up and TIMELINESS – do what you say
you will do
• DON'T just ask for an intro - send an overview
that can easily be forwarded
• Including why you're reaching out and why the
target should care
• Make it easy to follow up with you
The First Call or Meeting
• “What is your ratio of questions to statements,
and can you double it?” Jim Collins
• Should be as much about their needs as your
offering
• The power of meeting in person
– AOL example
• Gain agreement on next steps
• Follow up with an email
Deal terms
• Decide what you're solving for first
– Beta customer? Proof points? Revenue?
• Term Sheets, LOI’s, MOU’s, Verbal
• Key terms
– Length, extensions and mutual out clauses
– Commitments from partner
– Exclusivity – beware but you can limit it
– Payment – ask to get up front payment
– Guarantees and Rev Share
• Have a great lawyer, but YOU do the deal
• Forecast and measure the results
Leverage
• The Twitter BD Model
• API's
• Beware of one-off's
• Tie development effort into how it can be
leveraged
Knowing an industry and getting known
• Subscribe to industry journals, websites
• How to work a conference
• Blog/Twitter/Comment – reach out, ask advice
• Build your contacts
– Outlook, LinkedIn, Facebook
• “Never Eat Alone” – Keith Ferrazzi
• “Leadership is not what to do, but how to be” –
Frances Hesselbein
• “Reputations are not built over a deal, but over a
career” – Josh Kopelman
“Go, Make Something Happen” –
Seth Godin
Thanks!
[email protected]