Netgear WNR 300
Netgear WNR 300
Netgear WNR 300
User Manual
350 East Plumeria Drive San Jose, CA 95134 USA May 2011 202-10792-01 v1.0
2011 NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the Support website at http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/app/answers/detail/a_id/984
Trademarks
NETGEAR, the NETGEAR logo, ReadyNAS, ProSafe, ProSecure, Smart Wizard, Auto Uplink, X-RAID2, and NeoTV are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT, and Vista are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use, or application of, the product(s) or circuit layout(s) described herein.
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Contents
Chapter 1 Hardware Setup
Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Router Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 18 Replace an Existing Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Router Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Select a Language for Your Screen Display. . . . . . . . . . . . . . . . . . . . . . . . 22 Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Manual Setup (Basic Settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Basic Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Unsuccessful Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Log Out Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3
Wireless Settings
Security Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Turn Off Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Disable SSID Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Restrict Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Add Clients (Computers or Devices) to Your Network . . . . . . . . . . . . . . . . 32 Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Consider Every Device on Your Network . . . . . . . . . . . . . . . . . . . . . . . . 34 View or Change Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Set Up WPA-PSK and WPA2-PSK Wireless Security . . . . . . . . . . . . . . 36 Set Up WEP Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Add Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 4
Content Filtering
Live Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Delete a Keyword or Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Specify a Trusted Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Block Outbound Traffic to Internet Services. . . . . . . . . . . . . . . . . . . . . . . . 42 Block Services by IP Address Range . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Set the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Enable Security Event Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . 46 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 47 Allow Inbound Connections to Your Network . . . . . . . . . . . . . . . . . . . . . . . 48 Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . . 51 Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 5
Network Maintenance
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Turn Off Automatic Firmware Checking . . . . . . . . . . . . . . . . . . . . . . . . . 56 Automatic Firmware Checking On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Manually Check for Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . 57 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Remote Management Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 6
Advanced Settings
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Set Up a Default DMZ Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 LAN Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Reserved IP Addresses Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . 73 Set Up Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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Contents
Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 WMM QoS for Wireless Multimedia Applications . . . . . . . . . . . . . . . . . .77 QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Wireless Repeating (Also Called WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Chapter 7
Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Troubleshooting Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Login Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Check the Internet Service Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . .93 Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .94 Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Problems with Wireless Adapter Connections . . . . . . . . . . . . . . . . . . . . . .95 Restore the Default Configuration and Password . . . . . . . . . . . . . . . . . . .96
Appendix A
Supplemental Information
Appendix B Index
Notification of Compliance
Contents
1.
Hardware Setup
Getting to know your router
The NETGEAR N300 Wireless Router JWNR2000v2 User Manual provides you with an easy and secure way to set up a wireless home network. For more information on the topics covered in this manual, visit the Support website at http://support.netgear.com. If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. The next chapter explains how to set up your Internet connection. This chapter contains the following sections: Unpack Your Router Hardware Features Position Your Router Cable Your Router Verify the Cabling
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair.
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.
Label
The label on the bottom shows the routers MAC address, serial number, security PIN, and login information.
Serial number
MAC address
Note: There are two models of the JWNR2000v2 router: one with a Power On/Off button (shown here) and one without a Power button.
The router front panel has status LEDs and icons shown in the figure.
LAN ports Figure 2. Front panel LEDs and icons Table 1. Front Panel LEDs
Icon LAN ports 14 LED Activity Solid green Blinking green Solid amber Blinking amber Off Solid green Blinking green Off Solid green Blinking green Off Description
Wireless
Internet
WPS
Power/Check
The local port is connected to a 100 Mbps device. Data is being transmitted at 100 Mbps. The local port is connected to a 10 Mbps device. Data is being transmitted at 10 Mbps. No link is detected on this port. The wireless interface is enabled. Data is being communicated over the wireless network. The wireless interface is turned off. The router has acquired an Internet address. Data is being communicated with the Internet. No Ethernet cable is connected to the modem.
Wireless
Internet (WAN)
WPS
Solid green Blinking green Off Solid green Fast blink green Slow blink green Off
Indicates a (WPS) connection to a WPS-capable device. WPS-capable device can associate with the router within 2 minutes. No WPS connection exists. The power is on and the router is ready. A software update is in progress. Performing basic power-on self-test diagnostic, or firmware is corrupted (see Troubleshooting Basic Functions on page 88). Power is not being supplied to the router
Power/ Check
Back Panel
The back panel has the On/Off button (if applicable) and port connections as shown in the figure.
Ethernet LAN
Internet Power
On/Off
Reset
Note: There are two models of the JWNR2000v2 router: one with a Power On/Off button (shown here) and one without a Power button.
Router Stand
For optimal wireless performance, use the stand (included in the package) to position your router upright.
NETGEAR logo
2. Insert the tabs of the stand into the slots on the bottom of your router as shown. 3. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
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B
Figure 4. Disconnect the modem end of the Ethernet cable
3. Connect the blue Ethernet cable (C) that came with the router to the Internet (WAN) port on the router, and to the Ethernet port on your broadband modem. The cable and the Internet port label are color coded.
D
Figure 5. Use the Ethernet cable to connect the modem to the router
4. Locate the cable (A) that is still attached to your computer. Insert that cable into a yellow LAN port on the router, as shown in the following figure:
5. Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. 6. Start your network in the correct sequence, as described below. CAUTION: Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. To start your network: 1. Plug in and turn on the cable or DSL modem. Wait 2 minutes.
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2. Plug the power adapter into the AC power adapter input (labeled Power), and plug the other end into a power outlet. Press the On/Off button to turn on the router. Wait 2 minutes.
Figure 7. Connect the power adapter cord and turn on the router
It takes several minutes for your router to establish a connection with your computer and your Internet provider. Note: For DSL customers, if software logs you in to the Internet, do not run that software. You might need to go to the Internet Explorer Tools menu, Internet Options, Connections tab and select Never dial a connection.
3. To set up your Internet connection: a. In your browser address field, type http://www.routerlogin.net and click Enter. b. When the Welcome screen opens, click Next . It will detect your type of Internet connection. Follow the prompts to complete your router Internet connection. 4. To set up wireless security: a. First, assign a name to your wireless network. Choose a name (SSID) that is easy to remember. You might want to write it down in the area provided on the middle panel. (The default name is NETGEAR.) Click Next. b. Select the Yes option to add security, then select your security method. NETGEAR recommends WPA-PSK [TKIP] + WPA2-PSK [AES]. c. Choose a Passphrase (for example, HomeNetwork). You might want to write it down in the area provided on the middle panel. Click Next. Note: Both your network name (SSID and passphrase are case sensitive.
d. Review your network settings on the Success page. You may want to print this for your records. e. Click Next to apply all settings.
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2.
This chapter explains how to set up your Internet connection using one of three methods: NETGEAR Genie (recommended), Setup Wizard, or manual setup. If you have already set up your router using one of these methods, the initial router setup is complete. Refer to this chapter if you want to become familiar with the router menus, view or adjust the initial settings, or change the router password and login time-out. This chapter contains the following sections: Router Setup Preparation Log In to the Router Select a Language for Your Screen Display Router Interface Setup Wizard Manual Setup (Basic Settings) Unsuccessful Internet Connection Change Password Log Out Manually Types of Logins
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2. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. Note: The router user name and password are probably different from the user name and password for logging in to your Internet connection. See Types of Logins on page 28 for more information. The router menus display where you can do things like change settings or add other devices to your network. See Router Interface on page 21 for a brief description of the available functionality, and Wi-Fi Protected Setup (WPS) Method on page 32 or information about adding devices to your network. If you do not see the login prompt: Check the LEDs on the router front panel to make sure that the modem router is plugged into an electrical outlet, its power is on, and the Ethernet cable between your computer and the router is connected to a LAN port. If you connected the Ethernet cable and quickly launched your browser and typed in the router URL, your computer might need a minute or two to recognize the LAN connection. Relaunch your browser and try again. If you are having trouble accessing the router wirelessly, NETGEAR recommends that during setup you use an Ethernet cable to connect your computer so that you can log in to the router.
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If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your PC Control Panel. They should be set to obtain both IP and DNS server addresses automatically. 3. When the Welcome screen opens, click Next. It will detect your type of Internet connection. Follow the prompts to complete your Internet connection.
Router Interface
The router interface gives you access to the routers current settings so you can view or change them (if needed). The left column has the router menus, and the right column provides online help. The middle column is the screen for the current menu option.
Current screen
Setup Wizard. Specify the language, location, and automatically detect the Internet connection. Add WPS Client. Add WPS-compatible wireless devices and other equipment to your wireless network. Setup Menu. Set, upgrade, and check the ISP and wireless network settings of your router. Content Filtering Menu. View and configure the router firewall settings to prevent objectionable content from reaching your PCs. Maintenance Menu. Administer and maintain your router and network. Advanced Menu. Set the router up for unique situations such as when remote access by IP or by domain name from the Internet is needed. Web Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection.
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The language is set to English by default. The default language, as well as German, Russian, and Portuguese are always stored in memory. When you select a language other than those automatically stored in flash memory, if you are connected to the Internet at the time you select it, that language is also stored in memory. If you are connected to the Internet and select a language that is not already stored in flash memory, the language is downloaded from the NETGEAR server and stored in the current language partition of flash memory. If you are not connected to the Internet when you select a language, you can only select as the current language one of the languages that is stored in flash memory.
To specify a language to be used on your router manager screens, do the following: 1. Expand the list and select the language you want. 2. Click Apply. The language you select is then downloaded and displayed in the language selection box, and your screen display will be in the selected language.
Note: If you are not connected to the Internet and select a language that is not stored in flash memory, your selection may fail. If you see a download fails message after your language selection, make sure you are connected to the Internet and make your selection.
Setup Wizard
If you do not use the Smart Wizard on the Resource CD, you have to log in to the router to set the country, language, and Internet connection. Note: If you performed the NETGEAR Genie setup, the country, language, Internet, and wireless network settings are already configured.
1. Select Setup Wizard from the top of the router menus. 2. Select either Yes or No, I want to configure the Router myself . If you select No, proceed to Manual Setup (Basic Settings) on page 23. 3. If you selected Yes, click Next. With automatic Internet detection, the Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
23
Figure 3. Basic Settings screen without (left) and with (right) login.
The following descriptions explain all the possible fields in the Basic Settings screen. Note that which fields appear in this screen depends on whether or not an ISP login is required. Does Your ISP Require a Login? Answer either yes or no. When no login is required, these fields display: Account Name (If required). Enter the account name provided by your ISP. This might also be called the host name. Domain Name (If required). Enter the domain name provided by your ISP. When your ISP requires a login, these fields display:
Internet Service Provider. This drop-down list contains a few ISPs that need special protocols for connection.
The list includes: PPTP (Point to Point Tunneling Protocol), used primarily in Austrian DSL services. PPPoE (Point to Point Protocol over Ethernet), the protocol used by most DSL services worldwide. L2TP (Layer 2 Tunneling Protocol), used to support virtual private networks (VPNs).
Login. The login name provided by your ISP. This is often an email address. Password. The password that you use to log in to your ISP. Service Name. If your connection is capable of connecting to multiple Internet services, this setting specifies which service to use. Connection Mode. You can use this drop-down list to select when the router connects to and disconnect from the Internet.
The list includes: Always On. The router logs in to the Internet immediately after booting and never disconnects. Dial on Demand. The router logs in only when outgoing traffic is present and logs out after the idle time-out. Manually Connect. The router logs in or logs out only when the user clicks Connect or Disconnect in the Router Status screen.
Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes. This determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out. Internet IP Address When a login is required, these fields display: Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
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Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISPs router to which your router will connect. When a login is not required, this field displays: Use IP Over ATM (IPoA). Your ISP uses classical IP addresses (RFC 1577). Enter the IP address, IP subnet mask, and gateway IP addresses that your ISP assigned. Domain Name Server (DNS) Address. The DNS server is used to look up site addresses based on their names. Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. Use These DNS Servers. If you know that your ISP does not automatically transmit DNS addresses to the router during login, select this option, and enter the IP address of your ISPs primary DNS server. If a secondary DNS server address is available, enter it also. NAT (Network Address Translation). NAT automatically assigns private IP addresses (10.1.1.x) to LAN-connected devices. Enable. Usually NAT is enabled. Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are sure you do not need it. When NAT is disabled, only standard routing is performed by this router. Classical routing lets you directly manage the IP addresses that the router uses. Classical routing should be selected only by experienced users.1 Disable firewall. This disables the firewall in addition to disabling NAT. With the firewall disabled, the protections usually provided to your network are disabled. When no login is required, this field displays: Router MAC Address. The Ethernet MAC address used by the router on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They will then accept traffic only from the MAC address of that computer. This feature allows your router to use your computers MAC address (this is also called cloning). Use Default Address. Use the default MAC address. Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. This has to be the computer that is allowed by the ISP. Use This MAC Address. Enter the MAC address that you want to use.
2. Contact your ISP to verify that you have the correct configuration information. 3. Read Chapter 7, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Note: If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your PC Control Panel. They should be set to obtain both IP and DNS server addresses automatically.
Change Password
For security reasons, the router has its own user name and password that default to admin and password. You can and should change these to a secure user name and password that are easy to remember. The ideal password contains no dictionary words from any language and is a mixture of upper case and lower case letters, numbers, and symbols. It can be up to 30 characters. Note: The router user name and password are not the same as the user name and password for logging in to your Internet connection. See Types of Logins on page 28 for more information about login types.
2. Enter the old password. 3. Enter the new password twice. 4. Click Apply to save your changes. After changing the password, you are required to log in again to continue the configuration. If you have backed up the router settings previously, you should do a new backup so that the saved settings file includes the new password. See Back Up on page 58 for information about backing up your network configuration.
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Types of Logins
There are three separate types of logins that have different purposes. It is important that you understand the difference so that you know which login to use when. Router login logs you in to the router interface. See Log In to the Router on page 19 for details about this login. ISP login logs you in to your Internet service. Your service provider has provided you with this login information in a letter or some other way. If you cannot find this login information, contact your service provider. Wi-Fi network name and passphrase logs you in to your wireless network. See Chapter 3, Wireless Settings for more information.
3.
Wireless Settings
Protecting your network
This chapter describes how to use the Wireless Settings screens to view and change (if needed) your wireless network settings. Security features to prevent objectionable content from reaching your PCs are covered in Chapter 4, Content Filtering. This chapter includes the following sections: Security Basics Add Clients (Computers or Devices) to Your Network Wireless Settings Wireless Settings Add Guest Networks
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Security Basics
Unlike wired network data, wireless data transmissions extend beyond your walls and can be received by any device with a compatible wireless adapter (radio). For this reason, it is very important to maintain the preset security and understand the other security features available to you. Besides the preset security settings described above, your router has the security features described here and in Chapter 4, Content Filtering. Turn off wireless connectivity Disable SSID broadcast Restrict access by MAC address Wireless security options
WPA Encryption
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with the worldwide single standard for high-speed wireless local area networking. WPA2-PSK is the strongest. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is usually implemented through hardware, while WPA-PSK is usually implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode provides broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security. The product documentation for your wireless adapter and WPA client software should have instructions about configuring their WPA settings. WPA-PSK uses a passphrase to perform the authentication and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and is designed to work with all wireless network interface cards, but not all wireless access points. It is superseded by WPA2-PSK.
WEP Encryption
WEP uses an old encryption method and can be easily decoded with today's powerful computers. Use this mode only when you have a very old legacy wireless client that does not support WPA-PSK. WEP is only available with certain Mode settings. The Wi-Fi alliance highly recommends against using WEP and plans to make it obsolete.
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Manual Method
1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect to your router. This software scans for all wireless networks in your area. 2. Look for your network and select it.If you did not change the name of your network during the setup process, look for the default Wi-Fi network name (SSID) and select it. The default Wi-Fi network name (SSID) is located on the product label on the bottom of the router. 3. When prompted, enter the passphrase (password) to join the wireless network. This is the password that you set up in the Wireless Settings screen in the Security Options section. 4. Repeat steps 13 to add other wireless devices.
You can use a WPS button or the router interface method to add wireless computers and devices to your wireless network.
3. Select either Push Button or PIN Number . With either method, the router tries to communicate with the computer or wireless device, set the wireless security for wireless device, and allow it to join the wireless network. The PIN method displays this screen so you can enter the client security PIN number:
While the router attempts to connect, the WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green and the router WPS screen displays a confirmation message. 4. Repeat to add another WPS client to your network.
Wireless Settings
The Wireless Settings screen lets you view or change the wireless network settings. Note that your preset router has a unique network name and password, located on the product label. NETGEAR recommends that you use these settings. If you decide to change them, note the new settings and save them in a secure location. Note: If you use a wireless computer to change the wireless network name (SSID) or security options, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router.
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2. Make any changes that are needed, and click Apply when done to save your settings.
Note: The screen sections, settings, and procedures are explained in the following sections.
3. Set up and test your computers for wireless connectivity: a. Use your wireless computer or device to join your network. When prompted, enter the network password. b. From the wirelessly connected computer, make sure that you can access the Internet.
Wireless Network
Allow Broadcast of Name (SSID). This setting allows the router to broadcast its SSID so that a wireless station can display this wireless name (SSID) in its scanned network list. This check box is selected by default. To turn off the SSID broadcast, clear the Allow Broadcast of Name (SSID) check box and click Apply. Wireless Isolation. When this check box is selected, wireless stations cannot communicate with each other or with stations on the wired network. By default, this check box is not selected. Name (SSID). The SSID is also known as the wireless network name. Enter a value of up to 32 alphanumeric characters. When more than one wireless network is active, different wireless network names provide a way to separate the traffic. For a wireless device to participate in a particular wireless network, it must be configured with the SSID for that network. The JWNR2000v2 default SSID is NETGEAR. You can disable this broadcast as described in Click Apply to save your settings. on page 38. Channel. This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless network. The router uses channel bonding technology to extend the bandwidth for data transmission. Mode. This field determines which data communications protocol is used. You can choose from: Up To 54 Mbps. Legacy mode, for compatibility with the slower 802.11b and 802.11g wireless devices. WEP and WPA security options are supported at 54 Mbps only. Up To 145 Mbps. Neighbor friendly mode, for reduced interference with neighboring wireless networks. Provides two transmission streams with different data on the same
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channel at the same time, but also allows 802.11b and 802.11g wireless devices. This is the default mode. Up To 300 Mbps. Performance mode, using channel expansion to achieve the 300 Mbps data rate. The JWNR2000v2 router uses the channel you selected as the primary channel and expands to the secondary channel (primary channel +4 or 4) to achieve a 40 MHz frame-by-frame bandwidth. The router detects channel usage and disables frame-by-frame expansion if the expansion would result in interference with the data transmission of other access points or clients. Note: The maximum wireless signal rate is derived from the IEEE Standard 802.11 specifications. Actual data throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.
Security Options. The selection of wireless security options can significantly affect your network performance. The time it takes to establish a wireless connection can vary depending on both your security settings and router placement.
To set up WPA2 or WPA: 1. Select Setup > Wireless Settings . The Wireless Settings screen displays. 2. Select a radio button for the security option that you want to use. Mixed mode (WPA-PSK [TKIP] + WP2-PSK [AES]) is the most flexible, since it allows clients using either WPA-PSK or WPA2-PSK.
3. In the Passphrase field, enter a word or group of 863 printable characters. The passphrase is case-sensitive.
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5. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network. Automatically Generate. In the Passphrase field, enter a word or group of printable characters, and click Generate. The passphrase is case-sensitive. For example, NETGEAR is not the same as nETgear. The four key fields are automatically populated with key values. Manual. Enter 10 hexadecimal digits (any combination of 09, af, or AF). These entries are not case-sensitive. For example, AA is the same as aa. Select which of the four keys to activate.
1. Select Guest Network from the Setup menu. The Guest Network Settings screen appears.
Figure 3-1
2. Select any of the following Wireless settings: Enable Guest Network When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. Enable SSID Broadcast If selected, the Wireless Access Point broadcasts its name (SSID) to all Wireless Stations. Stations with no SSID can adopt the correct SSID for connections to this Access Point. Allow Guest to access MY Local Network If selected any user who connects to this SSID can access local networks associated with the router like users in the primary SSID.
3. Give the wireless network a name. 4. The name is case-sensitive and can be up to 32 characters. The same name must be assigned to all wireless devices in your network. NETGEAR recommends that you change the name to a different value. 5. Select a Security option from the list. 6. Click Apply to save your selections.
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4.
Content Filtering
This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: Live Parental Controls Keyword Blocking of HTTP Traffic Block Outbound Traffic to Internet Services Set the Time Zone Schedule Blocking Enable Security Event Email Notification View Logs of Web Access or Attempted Web Access Allow Inbound Connections to Your Network Port Forwarding to a Local Server Port Triggering
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2. Select one of the keyword blocking options: Per Schedule. Turn on keyword blocking according to the Schedule screen settings. Always. Turn on keyword blocking all the time, independent of the Schedule screen. 3. In the Keyword field, enter a keyword or domain, click Add Keyword, and click Apply. The Keyword list. supports up to 32 entries. Here are some sample entries: Specify XXX to block http://www.badstuff.com/xxx.html Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov Enter a period (.) to block all Internet browsing access
To block access to Internet services: 1. Select Content Filtering > Block Services . The Block Services screen displays.
2. Enable service blocking by selecting either Per Schedule or Always, and then click Apply. To block by schedule, be sure to specify a time period in the Schedule screen. For information about scheduling, see Schedule Blocking on page 45. 3. Specify a service for blocking by clicking Add. The Block Services Setup screen displays.
4. From the Service Type list, select the application or service to be allowed or blocked. 5. If you do not see the service or application that you want to block in the list, select User Defined. To define a service or application, you need to know which port number or range of numbers it uses. The service port numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, Assigned Numbers. Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application. You can often determine port number
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information by contacting the publisher of the application, by asking user groups or newsgroups, or by searching. Enter the starting port and ending port numbers. If the application uses a single port number, enter that number in both fields. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.
6. Select the radio button for the IP address configuration you want to block, and then enter the IP addresses in the appropriate fields. 7. Click Add to enable your Block Services Setup selections.
2. Select your time zone. This setting determines the blocking schedule and time-stamping of log entries. 3. If your time zone is in daylight savings time, select the Adjust for Daylight Savings Time check box to add one hour to standard time. If your region uses daylight savings time, select Adjust for Daylight Savings Time on the first day and clear it after the last day. 4. The router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP address. 5. Click Apply to save your settings.
Schedule Blocking
You can set up a schedule for when blocking occurs or when access is not restricted. 1. Select Security > Schedule to display the following screen:
2. To block Internet services based on a schedule, select Every Day or select one or more days. If you want to limit access completely for the selected days, select All Day. Otherwise, to limit access during certain times for the selected days, enter times in the Start Time and End Time fields. Enter the values in 24-hour time format. For example, 10:30 a.m. is 10 hours and 30 minutes, and 10:30 p.m. is 22 hours and 30 minutes. If you set the start time after the end time, the schedule is effective through midnight the next day.
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Fill in the fields as follows: Turn Email Notification On. Select this check box if you want to receive email logs and alerts from the router. Your Outgoing Mail Server. Enter the name or IP address of your ISPs outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration settings of your email program. Enter the email address to which logs and alerts are sent. This email address is also used as the From address. If you leave this field blank, log and alert messages are not sent by email. Send to This E-mail Address. Enter the email address where you want logs and alerts sent. This email address is also used as the From address. If you leave this field blank, log and alert messages are not sent by email. My mail server requires authentication. If you use an outgoing mail server provided by your current ISP, you do not need to select this field. If you use an email account that is not provided by your ISP, select this field, and enter the required user name and password information.
Send Alert Immediately. Select the corresponding check box if you would like immediate notification of a significant security event, such as a known attack, port scan, or attempted access to a blocked site. Send logs according to this schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. Day for sending logs specifies which day of the week to send the log. This is relevant when the log is sent weekly. Time for sending log specifies the time of day to send the log. This is relevant when the log is sent daily or weekly. Note: If the Weekly, Daily, or Hourly option is selected and the log fills up before the specified period, the log is automatically emailed to the specified email address. After the log is sent, it is cleared from the routers memory. If the router cannot email the log file, the log buffer might fill up. In this case, the router overwrites the log and discards its contents.
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Date and time. The date and time the log entry was recorded. Source IP. The IP address of the initiating device for this log entry. Target address.The name or IP address of the website or newsgroup visited or to which access was attempted. Action. Whether the access was blocked or allowed.
If you change the check box selections, click Apply so that your changes take effect. You can select as many or as few of these items as you wish. To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button. To e-mail the log immediately, click the Send Log button.
Your router provides two features for creating these exceptions: port forwarding and port triggering.
Port forwarding. You can use this feature to allow certain types of incoming traffic to reach servers on your local network. For example, you might make a local Web server, FTP server, or game server visible and available to the Internet. Port triggering. Port triggering is a dynamic extension of port forwarding that is useful in these cases: More than one local computer needs port forwarding for the same application (but not simultaneously). An application needs to open incoming ports that are different from the outgoing port.
Port forwarding and port triggering are described in the following sections.
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To set up port forwarding to a local server: 1. Select Advanced > Port Forwarding/Port Triggering . The Port Forwarding/Port Triggering screen displays:
2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see the following section, Add a Custom Service . 3. In the corresponding Server IP Address fields, enter the last digit of the IP address of your local computer that will provide this service. 4. To the right of Server IP Address, click Add. The service appears in the list in the screen.
3. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP. 4. In the Starting Port field, enter the beginning port number. If the application uses only a single port, enter the same port number in the Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the Ending Port field.
5. In the Server IP Address field, enter the IP address of your local computer that will provide this service. 6. Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen.
Port Triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
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More than one local computer needs port forwarding for the same application (but not simultaneously). An application needs to open incoming ports that are different from the outgoing port.
When port triggering is enabled, the router monitors outbound traffic looking for a specified outbound trigger port. When the router detects outbound traffic on that port, it remembers the IP address of the local computer that sent the data. The router then temporarily opens the specified incoming port or ports, and forwards incoming traffic on the triggered ports to the triggering computer. While port forwarding creates a static mapping of a port number or range to a single local computer, port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed. Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP) according to the instructions in Click Apply. The service appears in the Port Triggering Portmap table. on page 54.
To configure port triggering, you need to know which inbound ports the application needs. Also, you need to know the number of the outbound port that will trigger the opening of the inbound ports. You can usually determine this information by contacting the publisher of the application or user groups or newsgroups. To set up port triggering: 1. Select Advanced > Port Forwarding/Port Triggering and then select the Port Triggering radio button. The port triggering information displays.
Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used.
3. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated. 4. Click Add Service .
5. The Port TriggeringServices screen displays. 6. In the Service Name field, enter a descriptive service name. 7. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address , and enter the IP address of one computer to restrict the service to a particular computer. 8. Select the service type, either TCP or UDP. 9. In the Triggering Port field, enter the number of the outbound traffic port that will cause the inbound ports to be opened. 10. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields.
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11. Click Apply. The service appears in the Port Triggering Portmap table.
5.
Network Maintenance
Administering your network
This chapter describes the router settings for administering and maintaining the router and home network. This chapter contains the following sections: Upgrade the Router Firmware Manage the Configuration File View Router Status View Attached Devices Remote Management Access
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1. Click Yes to allow the router to download and install the new firmware. The upgrade process could take a few minutes. When the upload is complete, your router restarts. 2. Go to the JWNR2000v2 support page at http://www.netgear.com/support. and read the new firmware release notes to determine whether you need to reconfigure the modem router after upgrading. Note: If you get a Firmware needs to be reloaded message, it means a problem has been detected with the routers firmware. Follow the prompts to correct the problem or see the next section for a description of the steps.
Firmware Version
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3. If the firmware version on the NETGEAR website is newer than the firmware on your router, download the file to your computer. 4. To upload the newer firmware, select Maintenance > Router Upgrade to display the following screen:
Click Browse
5. Click Browse, and locate the firmware you downloaded (the file ends in .img). 6. Click Upload to send the firmware to the router. When the upload completes, your router restarts. The upgrade process typically takes about one minute. Read the new firmware release notes to determine whether or not you need to reconfigure the router after upgrading.
Back Up
1. Select Maintenance > Backup Settings to display the following screen:
2. Click Backup to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a computer on your network.
Restore
1. Enter the full path to the file on your network, or click the Browse button to find the file. 2. When you have located the .cfg file, click the Restore button to upload the file to the router. Upon completion, the router reboots. WARNING! Do not interrupt the reboot process.
Erase
Under some circumstances (for example, if you move the router to a different network or if you have forgotten the password), you might want to erase the configuration and restore the factory default settings. Click the Erase button to reset the router to its factory default settings. Alternately, press the Wireless On/Off and WPS buttons on the side panel of the router simultaneously for 6 seconds. Erase sets the user name to admin, the password to password, the LAN IP address to 192.168.1.1, and enables the routers DHCP. To restore the factory default configuration settings when you do not know the login password or IP address, use the restore factory settings button on the bottom of the router (see Restore the Default Configuration and Password on page 96).
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Hardware Version. The firmware version. Firmware Version. The version of the current software installed in the router. This changes if you update your router. GUI Language Version. The version of the selected GUI language for the router manager screens. Internet Port. MAC Address. The Ethernet MAC address of the Internet port. IP Address. The Internet port IP address. If no address is shown, the router cannot connect to the Internet. DHCP. If set to None, the router is configured to use a fixed IP address on the WAN. If set to DHCP Client, the router is configured to obtain an IP address dynamically from the ISP. IP Subnet Mask. The Internet port IP subnet mask. Domain Name Server. The router DNS server IP addresses. These addresses are usually obtained dynamically from the ISP.
LAN Port (Local Ports). MAC Address. The router LAN port Ethernet MAC address. IP Address. The router LAN port IP address. The default is 192.168.0.1. DHCP. If Off, the router does not assign IP addresses to PCs on the LAN. If On, the router does assign IP addresses to PCs on the LAN. IP Subnet Mask. The IP subnet mask used by the router LAN. The default is 255.255.255.0. Wireless Port. See Wireless Settings on page 33 for more information on these settings. Name (SSID). The Wi-Fi network name (service set ID) for the wireless network. Region. The country where the unit is set up for use. Channel. The current channel, which determines the operating frequency. Mode. Indicates the wireless communication mode: Up to 54 Mbps. Up to 145 Mbps. Up to 300 Mbps (in this mode, there are two channels: a primary channel [P] and a secondary channel [S]).
Wireless AP. Indicates if the access point feature is enabled. If disabled, the Wireless LED on the front panel is off. Broadcast Name. Indicates if the router is configured to broadcast its SSID. Wi-Fi Protected Setup. Indicates whether the routers PIN is enabled and whether the router is configured for Push N Connect (Wi-Fi Protected Setup). Show Statistics Button. Click the Show Statistics button on the Router Status screen to display a screen similar to this:
System Up Time. The time elapsed since the router was last restarted. Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays the following:
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Status. The link status of the port. TxPkts. The number of packets transmitted on this port since reset or manual clear. RxPkts. The number of packets received on this port since reset or manual clear. Collisions. The number of collisions on this port since reset or manual clear. Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports. Up Time. The time elapsed since this port acquired the link. Poll Interval. The intervals at which the statistics are updated in this screen. To change the polling frequency, enter a time in seconds in the Poll Interval field, and click Set Interval. To stop the polling entirely, click Stop. Connection Status Button. In the Router Status screen, click the Connection Status button to display a screen similar to this:
IP Address. The IP address that is assigned to the router. Subnet Mask. The subnet mask that is assigned to the router. Default Gateway. The IP address for the default gateway that the router communicates with. DHCP Server. The IP address for the Dynamic Host Configuration Protocol server that provides the TCP/IP configuration for all the computers that are connected to the router. DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses. Lease Obtained. The date and time that the lease was obtained. Lease Expires. The date and time that the lease expires.
For each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Note that if the router is rebooted, the table data is lost until the router rediscovers the devices. To force the router to look for attached devices, click the Refresh button.
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2. Make sure that you have changed the routers default password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols. Your password can be up to 30 characters. 3. Select the Turn Remote Management On check box. 4. Under Allow Remote Access By, specify what external IP addresses will be allowed to access the routers remote management. For enhanced security, restrict access to as few external IP addresses as practical. To allow access from any IP address on the Internet, select Everyone. To allow access from a range of IP addresses on the Internet, select IP Address Range. Enter a beginning and ending IP address to define the allowed range. To allow access from a single IP address on the Internet, select Only This Computer. Enter the IP address that will be allowed access.
5. Specify the port number for accessing the management interface. Normal Web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote management Web interface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 6. Click Apply to have your changes take effect. When accessing your router from the Internet, enter your routers WAN IP address into your browsers address or location field, followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, then enter http://134.177.0.123:8080 in your browser.
6.
Advanced Settings
Configuring for unique situations
This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. It contains the following sections: WAN Setup Dynamic DNS LAN Setup Advanced Wireless Settings Set Up Static Routes Quality of Service Universal Plug and Play Wireless Repeating (Also Called WDS)
For information about port triggering and port forwarding, see Chapter 4, Content Filtering.
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WAN Setup
The WAN Setup screen lets you disable port scan and DoS protection, configure a DMZ (demilitarized zone) server, enable the router to respond to a ping on the WAN (Internet) port, enable IGMP proxying, and change the Maximum Transmit Unit (MTU) size. Select Advanced > WAN Setup to display the following screen:
Disable Port Scan and DOS Protection. The firewall protects your LAN against port scans and denial of service (DOS) attacks. This protection should be disabled only in special circumstances. Default DMZ Server. The default demilitarized zone (DMZ) server feature is helpful when you use online games and video conferencing applications that are incompatible with NAT. The router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well. In some cases, one local computer can run the application correctly if that computers IP address is entered as the default DMZ server. Respond to Ping on Internet. If you want the router to respond to a ping from the Internet, select this check box. This should be used only as a diagnostic tool, because it allows your router to be discovered. Do not select this check box unless you have a specific reason to do so. Disable IGMP Proxying. IGPM (Internet Group Management Protocol) proxying is disabled by default. When IGPM Proxying is enabled, your router acts as an IGMP-based host, forwarding IGMP messages and responding to IGMP queries. MTU Size (in bytes). The normal Maximum Transmit Unit (MTU) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs you might need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection.
NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function. Disabling the SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG might be useful when running certain applications. Enable IPv6 pass-through. Select this check box if your Internet service provider (ISP) specifies that your Internet connection uses IPv6 pass-through.
Incoming traffic from the Internet is usually discarded by the router unless the traffic is a response to one of your local computers or a service that you have configured in the Ports screen. Instead of discarding this traffic, you can have it forwarded to one computer on your network. This computer is called the default DMZ server. To assign a computer or server to be a default DMZ server: 1. In the WAN screen, select the Default DMZ Server check box 2. In the Default DMZ Server fields, enter the IP address for that computer or server. 3. Click Apply.
Dynamic DNS
If your Internet Service Provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address will be, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service, which allows you to register your domain to their IP address, and forwards traffic directed at your domain to your frequently changing IP address.
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Note: If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.
Your router contains a client that can connect to the Dynamic DNS service provided by DynDNS.org. You must first visit their website at www.dyndns.org and obtain an account and host name, which you specify in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at hostname.dyndns.org. Select Advanced > Dynamic DNS. The Dynamic DNS screen displays.
To configure for a Dynamic DNS service: 1. Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list. For example, for DynDNS.org, select www.dynDNS.org. 2. Select the Use a Dynamic DNS Service check box. 3. Select the name of your Dynamic DNS service provider. 4. Enter the host name (or domain name) that your Dynamic DNS service provider gave you. 5. Enter the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name. 6. Enter the password (or key) for your Dynamic DNS account. 7. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature. For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. 8. Click Apply to save your configuration.
LAN Setup
The LAN Setup screen allows configuration of LAN IP services such as DHCP and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The routers default LAN IP configuration is as follows: LAN IP address. 192.168.0.1 Subnet mask. 255.255.255.0
These addresses are part of the private address range designated by the Internet Engineering Task Force (IETF http://www.ietf.org/) for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in the LAN IP Setup screen. Note: If you change the LAN IP address of the router while connected through the browser, you are disconnected. To reconnect, open a new connection to the new IP address and log in.
To configure LAN settings: 1. Select Advanced > LAN Setup . The LAN Setup screen displays.
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RIP Version. This controls the format and the broadcasting method of the RIP packets that the router sends. It recognizes both formats when receiving. By default, this is set for RIP-1. RIP-1. This version is universally supported. It is probably adequate for most networks, unless you have an unusual network setup. RIP-2. This version carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B. This version uses subnet broadcasting. RIP-2M. This version uses multicasting.
Use Router as a DHCP Server. By default, the router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the routers LAN. See Use the Router as a DHCP Server on page 70. Address Reservation. When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the routers DHCP server. Reserved IP addresses should be assigned to computers or servers that require permanent IP settings. See Reserved IP Addresses Setup on page 71.
the attached computers from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN. Note: For most applications, the default DHCP and TCP/IP settings of the router are satisfactory.
To specify a pool of IP addresses to be assigned, set the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the routers LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might wish to save part of the range for devices with fixed addresses. The router delivers the following parameters to any LAN device that requests DHCP: An IP address from the range you have defined Subnet mask Gateway IP address (the routers LAN IP address) Primary DNS server (if you entered a primary DNS address in the Basic Settings screen; otherwise, the routers LAN IP address) Secondary DNS server (if you entered a secondary DNS address in the Basic Settings screen)
To use another device on your network as the DHCP server, or to manually specify the network settings of all of your computers, clear the Use Router as DHCP Server check box. Otherwise, leave it selected. If this service is not selected and no other DHCP server is available on your network, you need to set your computers IP addresses manually or they will not be able to access the router.
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Note: The reserved address is not assigned until the next time the computer contacts the routers DHCP server. Reboot the computer or access its IP configuration to force a DHCP release and renew.
To edit or delete a reserved address entry: 1. Click the button next to the reserved address that you want to edit or delete. 2. Click Edit or Delete.
Advanced Wireless Settings Enable Wireless Router Radio. If you disable the wireless router radio, wireless devices cannot connect to the JWNR2000v2 router. If you will not be using your wireless network for a period of time, you can clear this check box and disable all wireless connectivity. Fragmentation Length, CTS/RTS Threshold, Preamble Mode and Transmit Power Control. The Fragmentation Threshold, CTS/RTS Threshold, Preamble Mode, and Transmit Power Control options are reserved for wireless testing and advanced configuration only. Do not change these settings. WPS Settings. For information about these settings, see the section, Advanced Wireless Settings on page 72.
Wireless Card Access List. For information about this list, see Restrict Wireless Access by MAC Address on page 73.
WPS Settings These options are available if the settings in the Wireless Settings screen are compatible with WPS. Routers PIN. The PIN is displayed so that you can use it to configure the router through WPS (Wi-Fi Protected Setup). It is also displayed on the routers label. Disable Routers PIN. If the routers PIN is disabled, you cannot configure the routers wireless settings with WPS. However, if your settings are already configured, you can still add WPS-enabled wireless clients. The router might disable the PIN if it detects suspicious attempts to break into your wireless settings; this can happen if the check box is selected. You can enable the PIN by clearing the check box and clicking Apply. Keep Existing Wireless Settings. This check box is automatically selected after WPS is enabled to prevent unwanted settings changes, and is also selected if you have already specified wireless security settings or your SSID without using WPS. When this check box is not selected, adding a new wireless client using the push button or the Add WPS Client screen (see Wi-Fi Protected Setup (WPS) Method on page 32) changes the routers SSID and security passphrase. You might need to clear it if you are using certain registrars, such as for a Windows Vista PC, to configure the router through WPS.
Wireless Card Access List You can use this feature to restrict access by MAC address as described in the following section.
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To restrict access based on MAC addresses: 1. Select Advanced > Wireless Settings . 2. In the Advanced Wireless Settings screen, click Setup Access List to display the Wireless Card Access List.
3. Click Add to add a wireless device to the wireless access control list. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses.
4. If the computer you want appears in the Available Wireless Cards list, you can select the radio button of that computer to capture its MAC address; otherwise, you can manually enter a name and the MAC address of the authorized computer. You can usually find the MAC address on the bottom of the wireless device. Tip: You can copy and paste the MAC addresses from the routers Attached Devices screen into the MAC Address field of this screen. To do this, configure each wireless computer to obtain a wireless link to the router. The computer should then appear in the Attached Devices screen. 5. Click Add to add this wireless device to the Wireless Card Access List. The screen changes back to the list screen.
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6. Repeat step 3 through step 5 for each additional device you want to add to the list. 7. Select the Turn Access Control On check box When configuring the router from a wireless computer whose MAC address is not in the Trusted PC list, if you select Turn Access Control On, you lose your wireless connection when you click Apply. You must then access the router from a wired computer or from a wireless computer that is on the access control list to make any further changes. 8. Click Apply to save your Wireless Card Access List settings. Now, only devices on this list can wirelessly connect to the JWNR2000v2 router.
When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the companys firewall. In this case you must define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example: The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.1.100. A Metric value of 1 will work since the ISDN router is on the LAN. Private is selected only as a precautionary security measure in case RIP is activated.
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To add or edit a static route: 1. Select Advanced > Static Routes . The Static Routes screen displays.
3. In the Route Name field, enter a name for this static route. (This is for identification purposes only.) 4. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 5. Select the Active check box to make this route effective. 6. In the Destination IP Address field, enter the IP address of the final destination. 7. In the IP Subnet Mask field, enter the IP subnet mask for this destination. If the destination is a single host, enter 255.255.255.255. 8. In the Gateway IP Address field, enter the gateway IP address, which must be a router on the same LAN segment as the JWNR2000v2 router. 9. In the Metric field, enter a number between 1 and 15 as the metric value. This represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 10. Click Apply to have the static route entered into the table.
Quality of Service
Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of traffic ahead of others. The JWNR2000v2 router can provide QoS prioritization over the wireless link.
WMM QoS is enabled by default. You can disable it by clearing the Enable WMM check box and clicking Apply. To create a QoS policy for applications or online games: 1. Select Advanced > QoS Setup .
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2. On the QoS screen, click Setup QoS rule . The QoS - Priority Rules screen displays.
For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. 3. Click Add Priority Rule . The QoS - Priority Rules screen displays.
4. In the Priority Category list, select either Applications or Online Gaming. In either case, a list of predefined applications or games displays in the Applications drop-down list. 5. From the Applications list, you can select an existing item, or you can scroll to the bottom of the list and select Add a New Application or Add a New Game .
a. In the QoS Policy for field, enter a descriptive name for the new application or game. b. Select the packet type, either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game. 6. From the Priority drop-down list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 8. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 9. Click Apply. To create a QoS policy for a router LAN ports: 1. Select Advanced > QoS Setup . 2. On the QoS Setup screen, click Add Priority Rule . 3. From the Priority Category list, select Ethernet LAN Port . The QoS - Priority Rules screen changes:
4. From the LAN port list, select the LAN port that will have a QoS policy. 5. From the Priority drop-down list, select the priority that this ports traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 6. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 7. In the QoS Setup screen, select the Turn Internet Access QoS On check box.
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8. Click Apply.
4. If the device to be prioritized appears in the MAC Device List, select it. The information from the MAC Device List is used to populate the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you must complete these fields manually. 5. From the Priority drop-down list, select the priority that this devices traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 6. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 7. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 8. Click Apply. To edit or delete an existing QoS policy: 1. Select Advanced > QoS Setup . The QoS Setup screen displays. 2. On the QoS Setup screen, select the radio button next to the QoS policy to be edited or deleted, and do one of the following: Click Delete to remove the QoS policy. Click Edit to edit the QoS policy. Follow the instructions in the preceding sections to change the policy settings.
Traffic Meter
Traffic Metering allows you to monitor the volume of Internet traffic passing through your routers Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage. To monitor traffic on your router, do the following: 1. Select Advanced > Traffic Meter .
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To turn on Universal Plug and Play: 1. Select Advanced > UPnP . The UPnP screen displays.
2. The available settings and information displayed in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If this check box is not selected, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router. Advertisement Period. The advertisement period is how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations might compromise the freshness of the device status but can significantly reduce network traffic. Advertisement Time To Live. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. The time to live hop count is the number of steps a broadcast packet is allowed to propagate for each UPnP advertisement before it disappears. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home
networks. If you notice that some devices are not being updated or reached correctly, then it might be necessary to increase this value. UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (Internal and External) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
Repeater AP
Base Station AP
To set up a wireless network using WDS, the following conditions must be met for both APs: Both APs must use the same SSID, wireless channel, and encryption mode. Both APs must be on the same LAN IP subnet. That is, all the access point LAN IP addresses are in the same network. All LAN devices (wired and wireless computers) must be configured to operate in the same LAN network address range as the APs. If you make changes in the Wireless Settings screen, click Apply so that they take effect.
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The router supports two modes of the wireless repeating function, and allows you to control wireless client association: Wireless Repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you must know the MAC address of the remote parent access point. Wireless Base Station. The router acts as the parent access point, bridging traffic to and from the child repeater access point, as well as handling wireless and wired local computers. To configure this mode, you must know the MAC addresses of the child repeater access point. Disable Wireless Client Association. Usually this check box is cleared so that the router is an access point for wireless computers. If this check box is selected, the router communicates wirelessly only with other APs whose MAC addresses are listed in this screen. The router still communicates with wire-connected LAN devices.
2. Log into the router base unit, under the Advanced heading, select Wireless Repeating Function to display the Wireless Repeating Function screen.
3. Select the Enable Wireless Repeating Function check box and the Wireless Base Station radio button. 4. Enter the MAC address for the repeater units. 5. Click Apply to save your changes.
To configure a JWNR2000v2 router as a repeater unit: 1. If you are using the same model of router for both the base station and repeaters, you must change the LAN IP address for each repeater to a different IP address in the same subnet (see LAN Setup on page 69). Note: Failing to change the LAN IP address will cause an IP address conflict in the network because the factory default LAN IP is the same for both units.
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2. Log in to the router that will be the repeater. Check the Wireless Settings screen, and verify that the wireless settings match the base station exactly. If the settings are different, be sure to configure the wireless settings to match the base station settings (see Wireless Settings on page 33). 3. In the Wireless Repeating Function screen, select the Enable Wireless Repeating Function check box and the Wireless Repeater radio button. 4. Fill in the IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP of the base station. 5. Fill in the Base Station MAC Address field. 6. Click Apply to save your changes. 7. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.
7.
Troubleshooting
This chapter provides information about troubleshooting your N300 Wireless Router Model JWNR2000v2. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, please review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. This chapter includes the following sections: Quick Tips Troubleshooting Basic Functions Login Problems Check the Internet Service Connection Troubleshoot Your Network Using the Ping Utility Problems with Date and Time Problems with Wireless Adapter Connections Restore the Default Configuration and Password
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Quick Tips
This section describes tips for troubleshooting some common problems: Be sure to restart your network in this sequence. 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 1 minute. 5. Turn on the computers. Make sure that the Ethernet cables are securely plugged in. The Internet status LED on the router is on if the Ethernet cable connecting the router and the modem is plugged in securely and the modem and router are turned on. For each powered-on computer connected to the router by an Ethernet cable, the corresponding numbered router LAN port LED is on.
Make sure that the wireless settings in the computer and router match exactly. For a wirelessly connected computer, the wireless network name (SSID) and WEP or WPA security settings of the router and wireless computer must match exactly. If you have enabled the router to restrict wireless access by MAC address, you must add the wireless computers MAC address to the routers wireless card access list.
Make sure that the network settings of the computer are correct. LAN connected computers must be configured to obtain an IP address automatically using DHCP. Some cable modem services require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select Use this Computers MAC Address. Click Apply to save your settings. Restart the network in the correct sequence.
2. Verify that the Power/check LED turns green and blinks slowly, indicating that the system is initializing. 3. After approximately 20 seconds, verify that: a. The Power/Check LED changes to solid green. b. The LAN port lights are lit for any local ports that are connected.
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If a ports LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the ports LED is green. If the port is 10 Mbps, the LED is amber. c. The Internet port is connected and its LED is lit. 4. If you have enabled WPS security, verify that the WPS LED stops blinking and changes to green (otherwise the WPS LED should be off). If the correct behavior does not occur, see the appropriate following section. The Power/Check LED is off. If the Power and other lights are off when your router is turned on: Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact Technical Support. The Power/Check LED blinks green slowly and continuously (Case 1). The router firmware is corrupted or system initialization has failed. To restore your firmware: 1. Make sure your PC is connected to your router and the router is powered on. 2. Download the firmware from the NETGEAR support page. 3. Follow the instructions to restore your firmware. 4. After firmware recovery is complete, follow the prompts to restore your configuration settings. The Power/Check LED blinks green slowly and continuously (Case 2). If the Power/Check LED continues to blink for over 1 minute after powering on power to the router: 1. Turn the power off and back on to see if the router recovers. 2. Clear the routers configuration to factory defaults. This will set the routers IP address to 192.168.1.1. This procedure is explained in Restore the Default Configuration and Password on page 96. If the error persists, you might have a hardware problem and should contact Technical Support. The Internet or LAN port lights are not on. If a LAN or Internet LED does not light when the Ethernet connection is made, check the following: 1. Make sure that the Ethernet cable connections are secure at the router and at the computer. 2. Make sure that power is turned on to the connected computer.
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3. Be sure you are using Ethernet cables like the cable that was supplied with the router. See the NETGEAR Wireless Router Setup Manual for instructions.
Login Problems
If you are unable to log in to the router, check the following: If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the NETGEAR Wireless Router Setup Manual. Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that the Caps Lock is off when entering this information. Make sure your computers IP address is on the same subnet as the router. If your are using the recommended addressing scheme, your computers address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to your computers documentation. Note: If your computer cannot reach a DHCP server, some operating systems will assign an IP address in the range 169.254.x.x. If your IP address is in this range, verify that you have a good connection from the computer to the router, then restart (reboot) your computer.
If your routers IP address has been changed and you dont know the current IP address, reset the routers configuration to the factory defaults. This procedure will reset the routers IP address to 192.168.1.1 (see Factory Default Settings in Appendix A). Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and reopening it again. If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration. If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration.
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Troubleshooting PPPoE
If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Maintenance > Router Status . 3. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP. Note: Unless you connect manually, the router will not authenticate using PPPoE until data is transmitted to the network.
If the router does not save changes you have made in the browser interface, check the following: When entering configuration settings, be sure to click Apply before moving to another screen or tab, or your changes could be lost.
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Click Refresh or Reload in the Web browser. The changes might have occurred, but the Web browser might be caching the old configuration.
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Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.
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Time is off by one hour. Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the Automatically Adjust for Daylight Savings Time check box.
2. Use the adapters setup program to scan for available wireless networks, looking for the network name (SSID) of NETGEAR, or your custom SSID if you have changed it. 3. If your wireless network appears and has good signal strength, configure and test with the simplest wireless connection possible. If your wireless network does not appear, check these conditions: Is your routers wireless radio enabled? See Click Apply to save your settings. on page 38. Is your routers SSID broadcast enabled? See Click Apply to save your settings. on page 38. Is your router set to a wireless standard that is not supported by your wireless adapter? Check the Mode setting as described in Wireless Settings Screen Fields on page 35.
If your wireless network appears, but the signal strength is weak, check these conditions: Is your router too far from your adapter, or too close? Place the computer that has the adapter near the router, but at least 6 feet away, and see whether the signal strength improves. Is your wireless signal obstructed by objects between the router and your adapter? See Optimize Wireless Performance on page 76.
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To use the restore settings button: 1. Locate the restore factory settings button on the rear panel of the router. 2. Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button for about 5 seconds, until the Power/Check LED begins to blink. 3. Release the restore factory settings button, and wait for the router to restart, and for the Power/Check LED to stop blinking and become solid green. The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults. If the router fails to restart, or the Power/Check LED continues to blink or turns solid amber, the unit might be defective. If the error persists, you might have a hardware problem and should contact Technical Support at http://www.netgear.com/support.
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A.
Supplemental Information
This appendix provides factory default settings and technical specifications for the router Factory Default Settings Specifications
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*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead lower actual data throughput rate.
Specifications
Table 2. Router Technical Specifications
Feature Data and routing protocols Power adapter Specification TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input Japan: 100V, 50/60 Hz, input All regions (output): 12V DC @ 1.0A, output
Dimensions Weight Operating temperature Operating humidity Designed to conform to the following standards
6.8" x 4.6" x 1.4" 172.7 x 115.7 x 32.6 mm 0.48 lbs. 0.216 kg 0 to 40 C (32 to 104 F) 90% maximum relative humidity, noncondensing FCC Part 15 Class B EN 55022/24 (CISPR 22/24) Class B EN 60950 (CE LVD) Class B KCC 10BASE-T or 100BASE-Tx, RJ-45 10BASE-T or 100BASE-Tx, RJ-45
LAN WAN
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B.
Notification of Compliance
NETGEAR Wireless Routers, Gateways, APs
Regulatory Compliance Information
Note: This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority. Note: This product's firmware limits operation to only the channels allowed in a particular Region or Country. Therefore, all options described in this user's guide may not be available in your version of the product.
Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC, visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/
Statement NETGEAR Inc. tmto prohlauje, e tento Radiolan je ve shode se zkladnmi poadavky a dalmi prslunmi ustanovenmi smernice 1999/5/ES. Undertegnede NETGEAR Inc. erklrer herved, at flgende udstyr Radiolan overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF. Hiermit erklrt NETGEAR Inc., dass sich das Gert Radiolan in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 1999/5/EG befindet. Kesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele.
Dansk [Danish]
Deutsch [German]
Eesti [Estonian]
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English
Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Espaol [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. [Greek] NETGEAR Inc. Radiolan 1999/5/.
Franais [French] Par la prsente NETGEAR Inc. dclare que l'appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Italiano [Italian]
Con la presente NETGEAR Inc. dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski [Latvian]
Ar o NETGEAR Inc. deklar, ka Radiolan atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. iuo NETGEAR Inc. deklaruoja, kad is Radiolan atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Malti [Maltese]
Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Alulrott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak. Niniejszym NETGEAR Inc. owiadcza, e Radiolan jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 1999/5/EC. NETGEAR Inc. declara que este Radiolan est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 1999/5/ES. NETGEAR Inc. tmto vyhlasuje, e Radiolan spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. NETGEAR Inc. vakuuttaa tten ett Radiolan tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen.
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Svenska [Swedish]
Hrmed intygar NETGEAR Inc. att denna Radiolan str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. Hr me lsir NETGEAR Inc. yfir v a Radiolan er samrmi vi grunnkrfur og arar krfur, sem gerar eru tilskipun 1999/5/EC. NETGEAR Inc. erklrer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999/5/EF.
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services. This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 - 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
Industry Canada
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Caution:
The device for the band 5150-5250 MHz is only for indoor usage to reduce po-tential for harmful interference to co-channel mobile satellite systems. High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LE-LAN devices. Ce dispositif est conforme la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage prjudiciable, et (2) ce dispositif doit accepter tout brouillage reu, y compris un brouillage susceptible de provoquer un fonctionnement indsirable.
Avertissement:
Le dispositif fonctionnant dans la bande 5150-5250 MHz est rserv uniquement pour une utili-sation l'intrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. Les utilisateurs de radars de haute puissance sont dsigns utilisateurs principaux (c.--d., qu'ils ont la priorit) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
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For GNU General Public License (GPL) related information, please visit http://support.netgear.com/app/answers/detail/a_id/2649 .
Table 3.
Household Appliance Microwave ovens Baby Monitor - Analog Baby Monitor - Digital Cordless phone - Analog Cordless phone - Digital Bluetooth devices ZigBee Recommended Minimum Distance (in feet and meters) 30 feet / 9 meters 20 feet / 6 meters 40 feet / 12 meters 20 feet / 6 meters 30 feet / 9 meters 20 feet / 6 meters 20 feet / 6 meters
Index
A
access blocking 41 remote 63 restricting by MAC address 73 viewing logs 47 access control turning on 75 access points 83 adding custom service 50 priority rules 78 reserved IP addresses 70 static routes 76 See also configuring addresses, DNS 26 advanced wireless settings 72 advertisement period 82 AES (Advanced Encryption Standard) encryption 36 alerts, emailing 46 Application Level Gateway (ALG), disabling 67 applications, QoS for 78 attached devices, viewing 63 automatic firmware checking 56 automatic Internet connection 23
C
cables, checking 88 cabling Ethernet 12 channel, frequency 35 communication mode 35 compliance 100 configuration file backing up 58 erase 59 erasing 59 managing 58 restoring 59 configuring advanced security 72 Dynamic DNS 68 LAN IP settings 69 NAT 67 port forwarding 49 port triggering 49, 51 repeater unit 85 See also adding connecting wirelessly 11 connection mode 25 content filtering 40 country setting 23 CTS/RTS Threshold 72 custom service (port forwarding) 50
B
back panel 9 backing up configuration 58 base station, setting up 84 Basic Settings screen described 24 blocking access 41 inbound traffic 48 blocking keywords, examples 42 blocking settings examples 42 box contents 7
D
date and time, troubleshooting 94 daylight savings time 45, 95 default factory settings restoring 59, 96 deleting configuration 59 denial of service (DoS) port scans 66 protection 40 device name 70 devices, adding 32 DHCP server 70 disable SSID 30
Index | 105
disabling firewalls 26 router PIN 73 SIP ALG 67 SSID broadcast 30 wireless client association 84 Domain Name Server (DNS) addresses 26 Domain Name Server (DNS), secondary 26 DSL port settings 60 Dynamic DNS 67 DynDNS.org 68
I
inbound traffic, allowing or blocking 48 installing Setup Wizard 23 Internet port 23 Internet port, no connection 27 Internet Service Provider (ISP), see ISP interval, poll 62 IP address DHCP 18 LAN service 69 reserved 71 IP addresses blocking access by 44 registering domain name 67 reserved 70 IP setup, LAN 69 ISP account information 18 Basic Settings screen 24 ISP login 18
E
email notices 46 encryption keys 38 erasing configuration 59 erasing configuration file 59 Ethernet cable 12
F
factory default settings restoring 59, 96 factory settings resetting 7 filtering content 40 firewalls outbound rules 42 firmware automatic check 56 restoring 89 upgrade 56 upgrade at log in 20 upgrade manually 57 Fragmentation Threshold 72 frequency, channel 35 front panel 8 LEDs described 8
K
keys, encryption 38 keywords blocking 41 deleting 42
L
L2TP 25 LAN ports 61 LAN path, troubleshooting 93 LAN port QoS for 79 language setting 23 LEDs verifying cabling 15 Legacy mode 35 local servers, port forwarding to 49 logging in changing password 27 ISP 18 router 19 types 28 upgrade firmware 20 login time-out 27 logs viewing 47 logs, emailing 46
G
games, QoS for 78 gateway IP address 26 generating encryption keys 38
H
host name 24 host trusted 42
106 | Index
M
MAC addresses described 30 QoS for 77, 80 restricting access by 73 spoofing 91 maintenance settings 55 managing router remotely 63 manual logout 28 Maximum Transmit Unit (MTU) 66 menus, described 21 metric value 76 mixed mode encryption 36 mixed mode security options 31 mode, communication 35 multicasting 70
ports filtering 42 listed, back panel 9 positioning the router 11 Power light, troubleshooting and 88 PPPoE 25 PPTP 25 PPTP (Point to Point Tunneling Protocol) 25 Preamble mode 72 primary DNS addresses 26 prioritizing traffic 76 Push N Connect 90
Q
QoS (Quality of Service) 76
N
NAT (Network Address Translation) 67 Neighbor Friendly mode 35 Network Address Translation (NAT) 26 Network Time Protocol (NTP) 44, 94 no Internet connection 27
R
radio, wireless 72 range of wireless connections 11 region of operation 35 remote devices, testing path 94 remote management 63 repeater units 85 replace existing router 18 reserved IP address 71 reserved IP adresses 70 restarting network 88 restore configuration file 59 restoring default factory settings 59, 96 restoring firmware 89 restricting access by MAC address 73 route name 76 router interface, described 21 router PIN 73 router, status 60 Routing Information Protocol (RIP} 69
O
On/Off LED 8 online games, QoS for 78 online help, router 21 Open System authentication 38
P
passphrases 37, 38 password restoring 96 path, testing 94 Performance mode 36 PIN 73 ping 93 pinging WAN port 66 poll interval 62 port forwarding configuring 49 port scanning, disabling 66 port status 61 port triggering configuring 49, 51 portmap table 83
S
secondary DNS 26 security 30 see also security options security features 30 security options described 31 settings 31 security PIN 33, 73
Index
107
security settings 40 sending logs by email 46 service numbers 43 services 42 Session Initiation Protocol (SIP), disabling 67 setting time zone 44 settings, default. See default factory settings Setup Wizard 23 Shared Key authentication 38 Simple Mail Transfer Protocol (SMTP) 46 sites, blocking 41 specifications technical 97 spoofing MAC addresses 91 SSID 35 disable 30 static routes 75 statistics, viewing 61 status Internet connection 62 router 60
V
viewing advanced wireless settings 72 logs 47 Virtual Channel Identifier (VCI) 18 Virtual Path Identifier (VPI) 18
W
WAN 66 advanced setup 66 ping response 66 settings 66 WAN port scanning 66 WAN setup 66 WDS 83, 84 WEP encryption 37 Wi-Fi Protected Setup (WPS) 32, 33, 90 adding devices 32 wildcards, DNS and 68 Wired Equivalent Privacy (WEP) encryption when to use 31 Wireless Card Access List 73, 74 wireless connections 11 wireless connectivity 30 Wireless Distribution System (WDS) 83 wireless isolation 35 wireless network name 35 wireless port settings 61 wireless radio 72 wireless repeating 83, 84 base station 84 repeater unit 85 wireless repeating function 83, 84 wireless security options 31 wireless settings advanced 72 Wireless Settings screen 33 wireless settings, SSID broadcast 35 WMM (Wi-Fi Multimedia) 77 WPA encryption 31 WPA2 encryption 31 WPA2-PSK encryption 31 WPA-PSK encryption 31 WPA-PSK/WPA2-PSK mixed mode 31 WPS button 32 WPS-PSK encryption 31 WPS-PSK+ WPA2-PSK encryption 31
T
TCP/IP no Internet connection 27 TCP/IP network, troubleshooting 93 technical specifications 97 technical support 2 Temporal Key Integrity Protocol (TKIP) 31 time of day, troubleshooting 94 time to live, advertisement 82 time zone, setting 44 time-out port triggering 53 time-stamping 45 TKIP (Temporal Key Integrity Protocol) encryption 36 trademarks 2 traffic metering 81 traffic, prioritizing 76 troubleshooting 87 trusted host 42 Trusted IP Address field 42 turn off wireless connectivity 30
U
Universal Plug and Play (UPnP) 82 upgrading firmware 56
108 | Index