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The way the world communicates and conducts business is undergoing enormous change, and the telecommunications industry continues to be at the heart of this digital transformation. PwC’s multidisciplinary teams of industry specialists collaborate with you to manage the complex challenges telecoms face in an era of expanding networks, explosive connectivity, increasing mobility and sky-high expectations.
Innovation is core to managing the complex cross-category convergence of TMT. But innovation isn’t possible without a strong foundation of business fundamentals. Here are some ways we help you challenge what’s possible:
Digital innovation is driving growth for TMT brands. New business models and the push to create compelling customer experiences are transforming growth and investment strategies. Whether you’re designing unique customer experiences—with technology and data at the center—to gain a competitive edge or deploying new digital assets to bring efficiencies, we can help you balance stability and agility in a fast-expanding digital ecosystem.
Harnessing your growth potential means preparing for what comes next, anticipating change and seizing new opportunities with the foresight and insight to manage deal execution and post-merger integration effectively. Success in this era of extraordinary convergence for TMT companies will require strategies both grounded in a strong business foundation and inspired by innovative thinking. We work collaboratively with your teams to identify growth opportunities and unexpected value and to approach and prepare for deal-making with speed and confidence.
Regulatory requirements impact nearly every aspect of your business, from operations to customer relations. TMT companies are at the center of the kinds of complex and evolving regulatory changes that require deep understanding and can demand swift action. Our cross-disciplinary teams integrate risk, regulatory and crisis management to help you earn—and retain—stakeholder confidence and trust.
Business digitization creates both new opportunities and new vulnerabilities. As larger and larger volumes of data are generated and shared and business ecosystems become increasingly interconnected, protecting information, assets and consumers is more important than ever. PwC incorporates a multi-dimensional approach to help TMT companies take a broader view of cybersecurity and privacy, build risk considerations into business strategy and move quickly to address new challenges.
We are living through a fundamental change in the way we work. Automation, AI and machine learning are changing the skills and experience organizations are looking for in their people, and demographic shifts are creating talent shortages and driving change in workplace cultures. To be prepared for the future, you have to understand it. Our TMT professionals bring deep, industry-specific knowledge and experience to support development of dynamic people strategies for the digital future.
Lori Driscoll
Technology, Media and Telecommunications US and Global Consulting Leader, PwC US