SERVICE MY CREATION

The day to day care you can do at home ensures the accuracy and proper functioning of your watch but as a precision instrument, it occasionally requires technical care. Depending on how frequently you wear your luxury watch, the model, and the environment you wear it in, we recommend bringing it in for a service regularly.

After a first examination by our ambassador, we will recommend the appropriate service according to your expectations. You will discover below some of our most requested services.

Our specialists can service and repair any Piaget mechanical or quartz movement designed over the past 150 years.

They are skilled in giving your watch a thorough inspection, by individually checking each component. Your watch will be taken apart entirely, restored and reassembled, following our high standards. By entrusting us your creation, you will benefit from our latest optimisation and innovation if applicable.

After the complete service, you will be issued with a twenty-four-month warranty covering the work and the parts replaced.

For any Piaget mechanical or quartz movement, we would recommend a complete service every 8 years.

Operations performed:

• Disassembling your watch
• Cleaning the components
• Checking and Replacing components if needed
• Reassembling the movement
• Cleaning the case, metal bracelet and buckle with an utrasonic bath
• Checking the running and amplitude
• Verifying water-resistance
• 72-hour running check

A finishing intervention will be offered at the end to emphasise the radiance of your timepiece upon your request.

Our recommended public prices for :

• Quartz : from 2,740 MYR
• Mechanical : from 3,950 MYR
• Complications : from 4,900 MYR
• High Complications : from 13,300 MYR
• Exceptional pieces : On estimate
• Leadtime : 4 weeks*

We offer the complimentary replacement of the battery when necessary. While we are at it, our watchmakers will also carry out an overall inspection of your watch.

Water-resistance test if applicable (no renewal)

Movement check

Battery replacement

Functional check of your watch

Free of Charge

Leadtime : 1 week*

Polishing your watch reveals the shine it had on the first day. Our watchmakers carefully disassemble your watch so that each part can be polished separately. As this is a delicate process that removes an extremely fine layer of metal, it must only be carried out when neccessary.

Operations performed:

• Disassembling your watch
• Polishing and cleaning of the requested components
• Finishing with rhodium plating for white gold watches
• Reassembling your watch with new gaskets
• Battery replacement for quartz watches
• Functional check of your watch

To preserve the original essence and design of a creation, we recommend to perform a polishing service at the most 3 times in the creation's lifetime. Polishing is also not recommended for old watches, especially with a decor on the case (clou de Paris…)

Our recommended public price ; from 2,040 MYR (for a stand alone polishing)

Leadtime : 3 weeks

To ensure a full protection of your watch against water, we provide a service of waterproof resistance renewal. We would recommend a renewal every 3/5 years depending of your use and environnemental influences.

Operations performed:

• Disassembling your watch
• Cleaning of the case and bracelet
• Replacement of the gaskets
• Battery replacement for quartz watches
• Checking the running and amplitude
• Assembling your watch
• Functional check of your watch

Our recommended public price : from 2,040  MYR

Leadtime : 3 weeks*

We offer a complimentary check-up of your watch every 2 years in our boutiques*.

Operations performed:

• Checking aesthetical aspects
• Monitoring accuracy
• Controling waterproofness (in boutiques equipped)
• Demagnetization (except quartz watches)
• Checking other functions
• Free of charge

We take the same pride in the quality of our services as we do in our watch and jewellery creations. In this way, we will always be part of the life of your Piaget creations to ensure their longevity.

Our ambassadors will make a first diagnostic to recommend the most appropriate service according to your expectations. You will discover below some of our most requested services for jewellery.

Looking to add an extra special touch on your rings? We offer an engraving service that can add a personal flair to your piece. At our Piaget boutiques, we can advise you on how feasible your request is. This is dependent on the design of your creation, it's technical characteristics, the space available and the thickness of the metal.

• Operations performed:
• Cleaning your jewel
• Engraving your personnal message
• Checking your jewel
• No polishing included

Free of charge

Leadtime : 1 week*

Where possible, for the perfect fit, Piaget offers you the possibility of adjusting the size of your creation. This process is carried out by hand, allowing your creation to be adjusted to your wishes.

This service is not available for certain creations due to their unique design. Our Piaget boutiques can inform you about the resizing specifications for each jewelry creation.

Operations performed:

• Cleaning your jewel
• Cutting your jewel (body of a ring, chain…)
• Adding or removing gold (and other material if necessary; stones…)
• Soldering & Polishing the gold elements
• Rhodium plating of the white gold elements
• Complete examination your jewel

We do not recommend to perform more than one sizing in a ring lifetime

Please note that for the repair or resize of some creations (ex: Possession turning rings), we may recommend a reproduction service fee.

Price and leadtime on estimate

Piaget jewellery is made to be loved and worn, but over time it may lose a little shine and superficial scratches can appear. The right care can restore the original beauty of your piece, for many years of wear to come.

Our highly skilled craftsmen carry out processes entirely by hand, such as general cleaning, polishing or immersing your gold jewelry in a rhodium bath if it is made out of white gold.

Polishing removes a fine layer of metal, so your pieces should only be polished when necessary. 

Operations performed:

• Cleaning your jewel
• Polishing of gold elements and removing the layer of rhodium on white gold elements
• Rhodium plating of white gold elements
• Complete examination of your jewel

Our recommended public price : from 1,400 MYR

Leadtime : 2 weeks*

At each of Piaget boutiques, a team of specialists is available to perform inspections and treatments in just a few minutes.

• for fine jewellery creations* with diamonds and gold we will use our jewel spa, an ultrasound bath
• for other creations, the cleaning may be required a jeweler intervention

*eligible jewels

Operations performed:

• Cleaning your jewel
• Complete examination of your jewel
• Free of charge

* Leadtime on average excluding shipping and on estimate for high jewellery creations