Yaqub Baiani’s Post

Are we leveraging technology to elevate our in-store customer experiences? In a world where online shopping is booming, brick-and-mortar retailers must adapt and innovate. During my recent visit to a local store, I was pleasantly surprised by how they incorporated technology to enhance my shopping experience—interactive displays, personalized recommendations through apps, and contactless payment made my trip seamless and enjoyable. ✨ Here are a few techniques that stood out: 1. **Interactive Displays**: Engaging customers through touchscreens with information and promotions. 2. **Mobile Integration**: Apps that offer personalized deals based on past purchases. 3. **Virtual Try-Ons**: Technology that allows customers to see how products look without physically trying them on. 💭 Have you experienced any innovative customer interactions lately? Let's embrace technology to redefine the in-store experience! #CustomerExperience #RetailTech #InStoreInnovation #CustomerJourney #DigitalTransformation #Technology #ShopLocal #RetailTrends #Personalization #CustomerEngagement #Ecommerce #OmniChannel #InteractiveRetail #InnoBotZ #RetailStrategy #SmartShopping #TechSavvy #InnovativeRetail #UserExperience #ShoppingExperience #ConsumerInsights #TechInnovation #BusinessGrowth #FutureOfRetail #RetailDesign #ExperienceDesign

#Technology at its peak! Learn how we’re enabling a top US-based telecom company to achieve remarkable global growth and improvements. By transforming in-store interactions, we've significantly cut wait times and boosted cross-sell opportunities. Our co-designed mobile app delivers personalized experiences and promotes loyalty programs. With an omnichannel CX strategy, we ensure seamless customer touchpoints, and our modernization of legacy software enhances efficiency and performance. Our clients' success drives our success. We win when you win. Experience the #PowerOfConcentrix - https://ow.ly/qYbA50SpQz2 #Innovation #TelcoTransformation #DigitalTransformation #Omnichannel #Analytics #CustomerSuccess

#Technology at its peak! Learn how we’re enabling a top US-based telecom company to achieve remarkable global growth and improvements. ✅ By transforming in-store interactions, we've significantly cut wait times and boosted cross-sell opportunities. ✅ Our co-designed mobile app delivers personalized experiences and promotes loyalty programs. ✅ With an omnichannel CX strategy, we ensure seamless customer touchpoints, and our modernization of legacy software enhances efficiency and performance. Our clients' success drives our success. We win when you win. Experience the #PowerOfConcentrix - https://lnkd.in/dgerRyy5 #TelcoTransformation #DigitalTransformation #Omnichannel #Analytics #CustomerSuccess #Innovation

This article explores how Retail Technology (RetailTech) is transforming the retail industry by driving innovation and enhancing the shopping experience. Key trends include omnichannel retailing, AI-driven personalization, AR/VR for customer engagement, IoT-powered smart stores, and the rise of mobile payments. Additionally, it highlights the importance of supply chain optimization, customer experience management, and sustainability initiatives. Retailers that embrace these technologies are poised to thrive in the digital age by delivering seamless, personalized, and sustainable shopping experiences. #RetailTechnology #Technology #GlobalTechAwards #Awards #TechAwards #WebSites #WebAwards #MobileApps #MobileAppAwards #AppAwards #Apps #Tech #RetailTech https://lnkd.in/ehDTrg2v

Don't miss this must-see webinar on Embracing Tech, tomorrow (Thursday, July 25) at 2pmEST. Technology is changing the ways c-store retailers go to market, from mobile apps to automation. Retailers discuss how the industry is shifting and what they’re doing to keep up with the changes. This webinar will focus on digital integration, including mobile apps, loyalty programs, omnichannel and unified commerce. In this webinar you will learn: - How the industry is shifting. - What’s driving the adoption of digital integration. - How a big national chain like 7-Eleven and a small regional chain like Neon Marketplace are each finding success with digitalization. Guest Speakers Include: Yaqub Baiani from 7-Eleven Mike Templeton 📲🏪 from NexChapter Adi Dhandhania, CFA from Neon Marketplace Register here: https://lnkd.in/g3whK9PZ

Don't miss this must-see webinar on Embracing Tech, scheduled for tomorrow, July 25 at 2pm EST. Technology is changing the ways c-store retailers go to market, from mobile apps to automation. Retailers discuss how the industry is shifting and what they’re doing to keep up with the changes. This webinar will focus on digital integration, including mobile apps, loyalty programs, omnichannel and unified commerce. In this webinar you will learn: - How the industry is shifting. - What’s driving the adoption of digital integration. - How a big national chain like 7-Eleven and a small regional chain like Neon Marketplace are each finding success with digitalization. Guest Speakers Include: Yaqub Baiani, 7-Eleven Mike Templeton 📲🏪 from NexChapter Adi Dhandhania, CFA from Neon Marketplace Register now to hold your spot: https://lnkd.in/g9h5Mkit

Many retailers and articles mention "store of the future", but what does this really mean for the consumer and the shopping experience? Is it faster checkout times or being able to order through an app? In the past this has been called Omnichannel, and now AI/LLM's are trending. What do you consider a "store of the future" could be? What technologies do you imagine would alleviate the current frictions of being a consumer? #innovation #ai #llm #retailers #cart #instoreexperience #trending #retailtechnology #service #onlinestore

Revolutionize your customer experience with Worx Customer Channels by Cubic Systems! Our solution offers powerful customer engagement through mobile apps, portals, and kiosk technologies, ensuring seamless and effective interactions. Elevate your digital transformation journey by providing consistent, personalized experiences across these platforms. Discover how to create an impactful omnichannel presence today. #CustomerEngagement #Omnichannel #DigitalTransformation #CustomerExperience

Consumers now expect a digitally enhanced, in-store experience that includes things like: self-checkout, a store mode for mobile shopping apps, and way finding features. They also expect store associates and team members to have access to technology and data that integrate digital and physical channels to deliver convenient, modern shopping experiences. As consumers can shop on their phones and quickly pull up a competitor, inventory visibility is one component of the “digital in-store experience” that is incredibly important. The future of retail is undoubtedly omnichannel, with a blend of digital innovation and physical engagement at its core. #retailbusiness #fashionbusiness #luxuryfashion #retailexperience #customerexperience #sales #associates #styleguide #whattowear #oakville #tocca #blackcaviarfashion

Craft the Perfect Shopping Experience for Your Customers Today, consumers seamlessly navigate between online stores, mobile apps, and social media platforms to discover and purchase products. This omnichannel approach is the future of retail, and it's crucial to get it right to stay ahead of the curve. The Challenge: Standing Out in a Digital Age Giants like Amazon and Alibaba have redefined convenience for consumers. Shoppers now expect instant access to a vast array of products, and online retail has become a dominant force. But here's the good news: Technology can also be your greatest ally. Your success is our priority! We empower your retail success through Omnichannel Mastery, Data-Driven Strategies, and Creative Innovation. We prioritize understanding your vision and collaborating closely to develop customized strategies. Whether you're an experienced retailer or a new entrepreneur, we can help take your brand to the next level with our expertise. Learn more at https://lnkd.in/eA_m38F7. #omnichannelretail #retailmarketing #customershoppingexperience #retailexpertise #RDLBagency