Erin Del Conte’s Post

Don't miss this must-see webinar on Embracing Tech, scheduled for tomorrow, July 25 at 2pm EST. Technology is changing the ways c-store retailers go to market, from mobile apps to automation. Retailers discuss how the industry is shifting and what they’re doing to keep up with the changes. This webinar will focus on digital integration, including mobile apps, loyalty programs, omnichannel and unified commerce. In this webinar you will learn: - How the industry is shifting. - What’s driving the adoption of digital integration. - How a big national chain like 7-Eleven and a small regional chain like Neon Marketplace are each finding success with digitalization. Guest Speakers Include: Yaqub Baiani, 7-Eleven Mike Templeton 📲🏪 from NexChapter Adi Dhandhania, CFA from Neon Marketplace Register now to hold your spot: https://lnkd.in/g9h5Mkit

Had a great chance to speak on the topic of Embracing Tech with Erin Del Conte, Adi Dhandhania, CFA and Mike Templeton 📲🏪 today for CStore Decisions. Wonderful to hear about what small retailers, larger retailers and the overall retail space thinks about digital integration, mobile apps, loyalty programs, omnichannel and unified commerce to augment their in-store and out-of-store experience. The topics that were discussed in depth were: 1) How the industry is shifting. 2) What’s driving the adoption of digital integration. 3) How a big national chain like 7-Eleven and a small regional chain like Neon Marketplace are each finding success with digitalization 🔗 https://lnkd.in/gNP2Di3z #7eleven #cstores #conveniencestores #digital #webinar #innovation

Don't miss this live webinar 👇 Today. 2 PM CEST. Today, Manor is sharing its new customer application and GTM strategy in a live webinar. We will tell you everything about this great mobile app that combines: - Loyalty program - Commerce features - and Personalization Finally, we will discuss the go-to-market strategy and how to transform single-channel customers into omnichannel shoppers. Check the comment Follow the link and register. 👇 See you this afternoon 👋

E-commerce is evolving at lightning speed, and the buzzword every retailer needs to know is omnichannel. 🌐 But what does it mean for your business? Imagine a customer starting their shopping journey on a mobile app, adding items to their cart on a desktop, and picking them up in-store — all seamlessly. That’s the power of omnichannel! It’s not just a trend; it’s the future of retail: ✅ Higher sales conversions ✅ Stronger customer loyalty ✅ Personalized shopping experiences 💡 Ready to see how this strategy is reshaping e-commerce and why your business can’t afford to miss out? Click the link below to dive into our latest blog! 🔗 Read the full blog now: https://lnkd.in/gtfNMc4B #deepijatel #convox #callcenter #business #technology #customerservice #call #businessgrowth #ai #artificialintelligence #customerexperience #blog #latestblog #blogpost

"We couldn't keep our product data consistent across channels." An omnichannel retailer was facing a data management crisis. Their team was updating product info across: 👉 E-commerce platform 👉 Marketplace listings 👉 In-store kiosks 👉 Mobile app Our advanced solution delivered: ✅ Centralised product information management ✅ Automated channel-specific formatting ✅ Real-time inventory sync ✅ Dynamic pricing updates Product data inconsistencies dropped by 98%. What's your biggest product data challenge? Drop it below for tailored advice. #ecommerce #automation #workflow

In the realm of retail LBCS is closely working in the several key trends are shaping the industry, including omnichannel engagements, sustainability and ethical business practices, the skyrocketing growth of mobile commerce, and the emergence of voice commerce. 1. Omnichannel Engagements:    Retailers are increasingly adopting omnichannel strategies to provide seamless and integrated shopping experiences across multiple channels, including brick-and-mortar stores, websites, mobile apps, social media platforms, and more. Customers expect a consistent and cohesive experience regardless of the channel they use, prompting retailers to invest in technologies such as unified inventory management, click-and-collect services, and personalized marketing campaigns to enhance customer engagement and satisfaction. 2. Sustainability and Ethical Business:   Sustainability and ethical business practices are becoming top priorities for retailers as consumers demand more transparency, accountability, and responsibility from brands. Retailers are focusing on reducing their environmental footprint, sourcing ethically produced goods, implementing sustainable packaging solutions, and supporting social causes. Sustainability initiatives not only appeal to environmentally conscious consumers but also contribute to brand reputation, customer loyalty, and long-term business success. 3. Skyrocketing Growth of Mobile Commerce:   Mobile commerce, or m-commerce, is experiencing explosive growth as consumers increasingly rely on smartphones and tablets for shopping. With the convenience of mobile apps, mobile-optimized websites, and mobile payment solutions, customers can browse, compare, and purchase products anytime, anywhere. Retailers are investing in mobile-first strategies, responsive design, mobile marketing campaigns, and mobile wallet integration to capitalize on the mobile shopping trend and capture a larger share of the market. 4. Voice Commerce:   Voice commerce, enabled by virtual assistants and smart speakers such as Amazon Alexa, Google Assistant, and Apple Siri, is revolutionizing the way consumers shop and interact with brands. Voice-activated devices allow users to search for products, place orders, and receive personalized recommendations using natural language commands. Retailers are exploring voice commerce opportunities by developing voice-enabled shopping experiences, integrating with voice platforms, and leveraging artificial intelligence to deliver tailored product suggestions and seamless transactions through voice-activated devices. #OmnichannelRetail #SustainableRetail #EthicalBusiness #MobileCommerce #MCommerceGrowth #VoiceCommerce #RetailTrends #CustomerExperience #DigitalTransformation #RetailInnovation #GreenRetail #MobileShopping #VoiceAssistant #EcoFriendlyRetail #smartretail

This article explores how Retail Technology (RetailTech) is transforming the retail industry by driving innovation and enhancing the shopping experience. Key trends include omnichannel retailing, AI-driven personalization, AR/VR for customer engagement, IoT-powered smart stores, and the rise of mobile payments. Additionally, it highlights the importance of supply chain optimization, customer experience management, and sustainability initiatives. Retailers that embrace these technologies are poised to thrive in the digital age by delivering seamless, personalized, and sustainable shopping experiences. #RetailTechnology #Technology #GlobalTechAwards #Awards #TechAwards #WebSites #WebAwards #MobileApps #MobileAppAwards #AppAwards #Apps #Tech #RetailTech https://lnkd.in/ehDTrg2v

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐞𝐱𝐩𝐞𝐜𝐭 𝐬𝐞𝐚𝐦𝐥𝐞𝐬𝐬 𝐬𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐢𝐧 𝐭𝐨𝐝𝐚𝐲'𝐬 𝐟𝐚𝐬𝐭-𝐩𝐚𝐜𝐞𝐝, 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲-𝐝𝐫𝐢𝐯𝐞𝐧 𝐰𝐨𝐫𝐥𝐝.  𝐓𝐡𝐚𝐭'𝐬 𝐰𝐡𝐞𝐫𝐞 𝐎𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐅𝐮𝐥𝐟𝐢𝐥𝐥𝐦𝐞𝐧𝐭 𝐜𝐨𝐦𝐞𝐬 𝐢𝐧! By leveraging a blend of online stores, physical locations, social media, and mobile apps, businesses can offer their customers a unified, efficient, and satisfying experience. From inventory management to last-mile delivery, omnichannel fulfillment is transforming the way businesses operate and delight their customers. Learn about the benefits and challenges of this strategy and how it can give your business a competitive edge. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐦𝐞𝐞𝐭 𝐞𝐯𝐨𝐥𝐯𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬? 𝐋𝐞𝐭’𝐬 𝐝𝐢𝐯𝐞 𝐢𝐧𝐭𝐨 𝐨𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐟𝐮𝐥𝐟𝐢𝐥𝐥𝐦𝐞𝐧𝐭! To know more: https://lnkd.in/gTSY73RW #OmnichannelFulfillment #FulfillmentServices #SaaS #CloudBased #Fulffillor #WMS #RetailInnovation #SupplyChainOptimization #Logistics #InventoryManagement #SeamlessShopping #CustomerSatisfaction

🌐 Omnichannel Payments: The New Frontier for Us All! If you haven’t heard of it yet, omnichannel payments are all about giving your customers a seamless experience across multiple platforms, whether they’re buying in-store, online, or through mobile apps. And honestly? We’re learning right along with you! 🚀 Why is this so exciting? 🔄 Unified Experience: Omnichannel payments allow customers to start their shopping journey on one channel (like online) and finish it on another (like in-store), with all the payment info synced. 💳 One Payment Processor: Now, you don’t need separate systems for in-person and online payments. This simplifies everything - from inventory management to customer support. 📈 Boost Customer Loyalty: Offering a flexible, convenient checkout process across all channels makes it easier for customers to buy from you - wherever, whenever! We’re still navigating this new territory ourselves, but we’re here to help you explore how omnichannel payments can take your business to the next level. We’ll make sure your customers get a smooth experience across every touchpoint. Ready to learn more? Let’s chat and discuss your options! 🤝 #OmnichannelPayments #PaymentProcessing #CustomerExperience #BusinessGrowth #MerchantServices #PaymentSolutions #TechInnovation #SmallBusinessHelp #SeamlessCheckout #CreditCardKatie

🔗 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐑𝐢𝐠𝐡𝐭 𝐓𝐞𝐜𝐡 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞 For consumers, omni-channel isn't an exciting new experience – it's the expectation. But personalised omni-channel experiences need the right tech architecture to succeed. That's what this latest blog focuses on: For a truly omni-channel win, businesses need to work across web, mobile, app, marketplace channels, stores, partners and more. And the customer expectation? Seamless browsing, personalised recommendations, stock availability checks, delivery and order statuses, across these channels. Here, we focus on the need to centralise web, PoS and ERP systems, and how microservices and data mesh architecture from CID can power these experiences. 🌐 https://lnkd.in/d6ECRydC #OmniChannel #CustomerExperience #TechArchitecture #Microservices #DataMesh #DigitalTransformation #eCommerce #BespokeSoftware #SoftwareEngineering