Tom McCollum’s Post

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Auto Industry Executive | CEO, Forbes Todd Automotive Group | Chair, Audi National Dealer Council

Despite the predictions of many pundits, the franchised dealer distribution system remains a vital and robust component of the automotive industry. While direct models like Tesla's have garnered attention, the value of local dealers has only become more apparent. Franchised dealers are more than just points of sale; they are integral parts of their communities. They provide personalized service, create local jobs, and support regional economies. Their deep-rooted relationships with customers foster trust and long-term loyalty that cannot be replicated by impersonal direct sales models. The franchise system’s resilience lies in its adaptability and customer-centric approach. Dealers offer a comprehensive value proposition: expert knowledge, dedicated service, and a commitment to customer satisfaction. This unique combination ensures that the franchise model continues to thrive, meeting the evolving needs of today’s car buyers. As Dealers, we pride ourselves on embodying these principles, delivering exceptional service and fostering strong community ties. The franchise system is not just surviving; it’s thriving, proving its enduring value in an ever-changing market. 🚗 #AutomotiveIndustry #nada #FranchiseDealers #CommunityValue #CustomerService #JobCreation #EconomicSupport #LocalBusinesses #DealerNetwork #TrustAndLoyalty #CustomerRelationships #FranchiseSuccess #AutomotiveDistribution National Automobile Dealers Association (NADA) Scout Motors Inc. Rivian Tesla Fisker

Daniel Ibarra

Automotive Sales Management

7mo

The Tesla model worked for them but keep in mind they are not set up in every market and state. They completely avoid certain areas of the country due to low expected demand. Imaging other manufacturers not having a single dealer in a whole state. Not to mention the issues they are currently facing with employees. They are laying off thousands and still advertising to hire in certain areas. Again, imagine a company like ford trying to directly hire thousands of people to assist at local delivery and service stations. It would be a logistical nightmare.

Brent Franks

President at the North Texas Automobile Dealers

7mo

Texas franchise laws have promoted competition for decades by ensuring that locally owned dealerships, rooted in their communities, must compete to sell new cars and trucks. Franchised New Auto & Truck Dealerships provide for the efficient distribution of vehicles and provide certified service & repair facilities across the state and not just major metro areas. They provide a local presence where Texas consumers can have service, warranty, and recall work performed even in cases when a motor vehicle manufacturer ceases to do business.  Can you name the brands missing from dealers lots in the past 50 years?

Great insights! The adaptability and customer-centric approach of franchised dealers are truly remarkable. Their role in local job creation and community support is invaluable. 🚀

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Mike Sims

Helping dealership owners navigate and maximize the selling/buying process

7mo

Franchise dealers will continue to serve as pillars of their communities. I have no question about dealers' abilities to adapt to new technology and market demands.

Jonathan Thompson

CEO | Automotive Marketing & Technology Guru

7mo

Local Dealers = Transformational vs Transactional experiences. Great post Tom McCollum 🔥💪🏼💯

Brian Sorrell

Vice President at The Presidio Group LLC

7mo

Awesome Tom! Thanks so much for this! As an industry, we need to often remind ourselves that the franchised dealer system not only brings value to the local economy but also brings the best experience, pricing for the consumer thanks to local competition for the same brands.

Kerry D. Cardwell

Executive General Manager | BBA in Economics and Finance

7mo

well said sir.

Darren Forster

Enterprise sales leader with extensive experience in driving sales strategy, marketing campaigns, and strategic partnerships to deliver multimillion-dollar growth in the B2B SaaS, advertising, and entertainment sectors

7mo

Couldn’t agree more and your team has always personified trust and integrity. Great leader and great team!

David Delaney

Director Of Operations at Porsche Gold Coast

7mo

Well said Tom, it’s vital to engage with your community & clients.

Donald Chittum

General Manager at Jack Daniels VW

7mo

Well Said !!!!!

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