Something that drives me INSANE in SaaS marketing: How many companies fumble a massive opportunity to generate hype and distribution for product or feature launches. This stops now. Here’s a 5-point checklist of everything you need to have dialed to get the most out of your launches on social: (1) Pre-launch content You should be hyping up the launch for ~1-2 weeks prior. The bigger the launch (i.e. an entire new product versus a feature update) the longer the pre-launch content should be in rotation. Tease the new launch. Create educational content around it. Find ways to engage your ICP. (2) Launch content This is the core. Have some sort of launch post(s) go out on the day of. This should come from both the founder and the company accounts. As we’ve seen with Airbnb’s Brian Chesky and OpenAI’s Sam Altman—founder-led content during launches is the way to go. But, you should also have something go out from your company account. Both matter. (3) Post-launch content This is where most companies fumble. The launch content should not end after the ‘launch post’ hits the timeline. Extend the hype for 1-2wks beyond launch date. Highlight use cases. Showcase customer stories. Make sure the people who may have missed the original post can’t possibly miss the launch. (4) Launch-adjacent content ‘Launch content’ isn’t just feature highlight GIFs and hard CTAs. Create content that is around a topic related to the product, but not always hard selling the product. For example: if you're an email marketing SaaS getting into SMS marketing, you’ll want to post more stuff around SMS (that isn’t only the product launch announcement). (5) Influencer amplification A) Have influencers & investors engage with the key launch posts when they go live B) Have your team engage with the key launch posts when they go live You want to give the launch content the absolute best chance at high performance that you can. Getting the post initial momentum using your connections tends to help with that. Oh. One more thing. Shoot to have a timeline that allows you to prep this stuff. It’s not always going to be feasible, I get it. But if you can give your content team a 1-2 week heads up versus a 1-2 hour heads up … I think you’ll be pleasantly surprised by the outcome. PS: If this was helpful, hit repost so more B2B founders can see this. #saas #b2bsaas #contentmarketing
It takes so much effort to launch that post-launch content just dies. It's worth it for marketing teams to revisit product and feature launches from the past two years and continue creating content and adjacent content around them. What problems are they helping customers solve? Hammer those points.
Love this checklist Tommy! You're absolutely right, many companies miss the opportunity to generate hype and distribution for their product or feature launches. These 5 points provide a solid foundation for a successful launch strategy. I'm especially intrigued by the importance of post-launch content and influencer amplification. What's the most common mistake you've seen companies make when it comes to launching new products or features?
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6moTommy, great checklist! Another tip is to leverage data-driven insights post-launch. Analyze metrics from initial posts to understand engagement trends and optimize subsequent content. Additionally, using user-generated content can enhance authenticity and engagement. Encourage early adopters to share their experiences and integrate these stories into your marketing strategy. Lastly, consider hosting a live Q&A session to directly address audience questions and gather feedback.