Tahsim Ahmed’s Post

Is your team tired of spending hours on manual processes that could be automated?😩 Is morale suffering due to high volumes of work and a backlog of activities like invoicing, processing vendor requests, or onboarding new employees? R-Path Automation can help. Our solutions are designed to streamline your business processes and help you achieve maximum efficiency. From data entry to customer service, we have the expertise to automate any task. Let us help you take your business to the next level.🚀 #digitaltransformation #RPA #AI #intelligentautomation

We're getting to the point where any help center/docs website needs semantic search in the very least. A good AI assistant with access to a knowledge base is even better. But that AI assistant should route my conversation to a human support agent if it couldn't help me. But humans leave at 5PM and take weekends off. And when they're there, they're always slow to respond. Why do I even want to speak to a human? Is it because AI is still dumb? Not anymore it's not. Maybe there's something it doesn't know about the business? No, they'll eventually teach it everything support agents know. Is it because the human agent can take actions? Well, yes... I guess the AI assistant should be able to take actions as well. Any action that a human support agent is trained to take. But just to be sure, business owners should still be able to view - and maybe interrupt - the assistant's interactions with customers to make sure customers stay happy. Heck, business owners might want to automatically evaluate the assistant's performance whenever they teach it something new! Nobody wants to make a simple change to the assistant and suddenly have it going wild with customers. It would also be nice if the AI could keep track of trends in customer behavior and requests. The best way to understand customers is to talk to customers, so the AI's understanding of the customer could be very valuable. I guess all of this can get pretty expensive though... Businesses pay outrageous amounts for customer support software like Zendesk or Intercom, and that's without any AI add-ons! Not that their AI features are good anyway - these products weren't built with AI in mind. There has to be something better. Here's some good news: I've been working on Open.cx for a while now, and it's exactly what I wanted. You can get ALL of the above and much, much more, right now. It's not a dream anymore.

Let’s talk about Tech So… Technology & software automation including the buzz word of the moment #ai is on everyone’s lips 👄 Navigating through what is possible from #technology & #software is difficult for many. You Are Not Alone That’s exactly why we are help if you are looking to: ⚙️ Automate manual tasks & processes ❤️ Improve client satisfaction 💡 Reimagine what is possible From a partner that provides: 💯 Impartial advice 🔚 End to End implementation🔚 ✅ Quality over Quantity Want to find out more? 👇 https://lnkd.in/e2BPi5Bn Above all else 🖖 Team R.E.P.R.E.S.E.N.T #accountingandaccountants

A year ago, if someone told me that they could slash accounts payable (AP) processing costs by ~60% with #AI-driven automation, I'd have called their statement a bluff. Not today! ❌ Here are four of my top realisations, over the last year. 👇 1. AI-driven #automation can cut your AP invoice processing spend by a large chunk, freeing up capital for growth. 2. AI effectively helps streamlining workflows, reducing processing times and errors. 3. Enterprises small and large are transforming their AP processes, slashing processing times by 70% and nearly eliminated errors with AI. 4. In today's fast-paced world, agility is non-negotiable. AI empowers your team to focus on strategic tasks, staying ahead of the curve. Here's to endless possibilities! 🙌

Are you ready to unlock the future of business efficiency? The integration of chatbots and AI tools is revolutionizing small business operations, especially in streamlining customer service and tax preparation. Imagine saving countless hours while elevating your customer experience. #SmallBusiness #TechTransformation #CustomerExperience With chatbots at your service, you can provide 24/7 customer support, effortlessly handle frequently asked questions, and empower your team to focus on higher-value tasks. On the tax prep front, AI-powered software simplifies the complex maze of deductions and credits. In just a few clicks, you can minimize errors, ensure compliance, and reclaim precious hours typically lost in paperwork. Here are three key points to consider: 1. Chatbots deliver consistent, instant responses that significantly enhance customer satisfaction. 2. AI tax prep tools drastically reduce the time required for filing—some businesses report saving up to 8 hours per return! 3. By boosting efficiency, you can reinvest time and energy into growth and innovation. Join a growing number of savvy small business owners who are harnessing the power of AI for their operations. By mastering these tools, not only will you improve your own business processes, but you'll also be positioned to deliver extraordinary value to your clients. Ready to take the plunge? Join our learning community at https://lnkd.in/gJcJmM-Z, where you’ll gain practical insights into leveraging AI and automation effectively. This is your opportunity to learn, apply, and excel in the exciting world of tech-driven business solutions. Let’s get started on transforming your operations today! #TechSavvy #SmallBusinessWin #FutureofWork

Hey Federal Motor Carrier Safety Administration Check out this recent article I wrote highlighting how Ai technology can be utilized to improve the customer experience in the moving industry.

Will AI-based enterprise software follow a new business model, such as outcome-based pricing, where customers pay only when the models work? In sectors where AI-enabled automation makes it easy to build applications (vs. buying them), like customer support software, outcome-based pricing is being offered by several vendors - - Zendesk: a fee for each ticket resolved autonomously after a threshold. - Intercom: a flat rate per successful resolution for its AI chatbot, Fin. - Forethought: an outcome-based model with a fixed fee and a commitment to a certain number of automated resolutions. Several factors are driving this shift - - Increased AI automation: As AI becomes more capable of automating tasks, the value proposition of traditional pricing models diminishes. - Customer demand for value: Businesses increasingly scrutinize software investments and seek demonstrable ROI. - Competitive pressure: Early adopters of outcome-based pricing pressure rivals to follow suit. Potential Benefits - - Transparency and fairness: Customers only pay for tangible results, aligning incentives between vendors and clients. - Market expansion: By offering more accessible and measurable value, outcome-based pricing could attract new customers and expand the market. Challenges and Concerns - - Short-term revenue impact: The transition to outcome-based pricing could initially lower revenue for software vendors. - Valuation complexity: It is challenging to determine a fair price for successful outcomes, which can vary significantly in complexity and value. - Potential for reduced usage: Customers might avoid using the software for simpler tasks to avert charges, potentially hindering overall adoption. + "We only make money if we win for you.” + "Just because I used your service doesn’t mean I got value." - "If you sit here with a business model that requires this perfect agreement on value, then you’re not going to grow very fast.”

🌟 Revolutionize your Accounts Payable and Accounts Receivable processes with our cutting-edge AI Enabled Automation software! ActiveWorx's innovative solutions allows your finance team to increase efficiency, accuracy, and reduce their manual task load. Check out ActiveWorx's solutions that utilize AI here: https://hubs.la/Q02p1Wk50 #AI #ActiveWorx #Automation #AccountsPayable #AccountsReceivables

Another good article describing Majente's AI solution at Algo. Businesses don't need to be enterprise sized and spend millions of dollars on AI solutions. We're ready to help mid-sized businesses today!

Five Lessons Learned Using AI In SaaS Customer Support  Customers expect high standards from the companies they choose. Around 80% of Americans prioritize speed, convenience, expertise, and friendly service. Providing outstanding customer service is a never-ending task for companies. AI solutions offer an affordable way of improving your client care. Let's look at the five things we've discovered when utilizing AI for SaaS support.   🧠Prevent AI hallucinations AI models are good at giving accurate answers. However, occasionally, they generate irrelevant or erroneous information — a phenomenon known as AI hallucinations. It's critical to have a thorough knowledge foundation to prevent this. MetaDialog can train your chatbot using a year's worth of consumer requests, which can decrease the percentage of hallucinations to less than 0.5% and ensure accurate replies.   💰Grasp the financial aspect Cost is the main worry. CEOs must balance the costs and advantages of the technology. Internal development costs more. It takes longer and requires experienced in-house software developers. Instead, you can choose ready-to-use solutions that cost less. 🔄Consider all factors Consider several factors when deciding between your own and third-party AI solutions. Creating a tool internally gives you complete control and flexibility. Still, this also requires significant time and knowledge. In contrast, ready-to-use third-party systems like MetaDialog have various customization features. You can quickly train them to handle client concerns and integrate them into the system.   📈Analyze scalability costs Scalability is essential if you want to meet customer support requirements. With sufficient resources, AI chatbots may scale easily. AI systems answer routine questions and allow human agents to work on more challenging assignments.   🎓Train AI for complex tasks Do you want your AI to provide correct replies? Give it a comprehensive knowledge foundation and meticulous training. MetaDialog's team studies all client requests and teaches your bot to give thorough answers. For instance, with Jiji.ng, we got 81% instant automatic, correct answers.   AI technologies can completely transform how organizations provide customer support. You can use the MetaDialog solution to improve client care and provide customized help. Embrace the MetaDialog-powered customer service to reach your own goals.🚀 #MetaDialog #CustomerSupport