AI in Customer Support—Friend or Friction? 🤔 What if the tool you introduce to make your customers’ lives easier ends up frustrating them instead? Live chat is a favourite among customers—41% prefer it over other channels. But incorporating AI into live chat is a double-edged sword. Done right, it reduces wait times, enhances resolution speed, and even empowers customers to resolve issues on their own. However, poorly implemented AI risks increasing customer effort and breaking the seamless communication customers expect. In our latest blog post, we discuss how to strike the right balance: https://lnkd.in/eWH8FV5j
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Enhance customer connections and improve service with NineTwoThree's Intelligent AI chat solutions. Experience efficient, personalized interactions that boost satisfaction and drive results. Learn how AI can transform your client communications here: https://hubs.li/Q02zw9dR0
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Customer queries, solved instantly. Our AI-driven chatbots are designed to improve response time, automate FAQs, and handle customer support like a pro. Ready to optimize your customer service? Let's chat! #AIChatbots #CustomerExperience #TechInnovation #AIforBusiness #AIChatbotDevelopment #AI #MachineLearning
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Are your customers waiting too long for responses? With JAGbots AI, you can deliver fast, smart, and efficient customer service 24/7. From answering FAQs to handling customer inquiries, our AI support bots are ready to improve your customer experience and save you valuable time. 🕒 Say goodbye to long wait times and hello to instant, reliable support. Ready to see how JAGbots AI can transform your customer service? Visit JAGbots.ai today and get started! #JAGbotsAI #CustomerService #AIPoweredSupport #BusinessAutomation #AIforBusiness #BoostEfficiency #AI
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We tested #AI voice bots in a customer support scenario to see how they did. The results? The AI agent's response time was 50% FASTER than a human agent. 💨 We talked about this amazing result & more in our recent AI webinar. Our AI and customer support panel covered: • What to look for when adding AI voice agents to support • Ways to mitigate risk of hallucinations, inaccuracies • Real-world outcomes when using voice #bots • Demo of an AI voice agent, in real time Watch the #webinar here on demand: https://lnkd.in/gAPFmjM7 #OvationCXM @OvationCXM #customersupport
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AI & Customer-Centricity.....Sounds like a mess right?? Not exactly! These AI assistants do the busy work! Now thats a good use of the latest tech! Watch this Webinar to learn more or DM me to schedule a time!
The AI-Enabled Dealership: Customer-Centricity and Beyond - AutoAert
https://www.autoalert.com
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In the world of customer support, lists are everywhere—account numbers, step-by-step instructions, itemized orders. They're integral to creating smooth, clear interactions. But here’s the problem: most voice AI systems aren’t trained on list-specific data, and it shows. Instead of delivering numbers or items in a way that’s easy for customers to follow, many AI-generated voices fall into unnatural, repetitive patterns. Worse, they often confuse customers by sounding robotic or mishandling the critical rising and falling tones that help signal when a list starts, continues, or ends. At Rime, we saw this as a challenge worth solving. Lists might seem simple, but they’re a fundamental part of effective communication—especially in enterprise use cases like IVRs, self-service platforms, and real-time support calls. So, we built our TTS models with a deep understanding of how humans naturally handle lists. The result? Voices that sound fluid, intuitive, and human-like, even when reading complex sequences. It’s a small detail, but it makes a huge difference in how customers experience your brand. If your voice AI is leaving customers confused or frustrated, it’s time to rethink the fundamentals. We’d love to share how we’re helping businesses get this right. #VoiceAI #CustomerSupport
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Are your customers tired of waiting endlessly for assistance? Say goodbye to long hold times and hello to instant gratification with Orion AI Chat Bot! Our lightning-fast response time slashes customer wait time by an average of 50%, ensuring prompt assistance and unparalleled engagement. Experience the difference as your customers enjoy swift resolutions to their queries, leading to increased satisfaction and loyalty. Ready to revolutionize your customer service game? Visit our website at www.hivepowered.ai to discover how Orion AI Chat Bot can transform your business. #hustle #automate #ai #businessman #digitalmarketing #innovation #hivepowered #hivepoweredai #jointheswarm #marketingsidekick
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Day 16: 💬 Chatbots and AI: Revolutionizing Customer Service AI-powered chatbots are transforming customer interactions: 🤖 24/7 instant response capability 🎯 Personalized customer assistance 📊 Smart query routing and escalation 🧠 Learning from each interaction 💡 Proactive problem resolution The future of customer service is here, combining AI efficiency with human touch! How are you using AI chatbots in your business? Learn more about AI in customer service: https://aifamelee.io (may contain affiliate links) #AIChatbots #CustomerService #DigitalTransformation #ArtificialIntelligence (Disclosure: This post may contain affiliate links. We may earn a commission if you make a purchase through these links.)
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Are your customers waiting too long for responses? With JAGbots AI, you can deliver fast, smart, and efficient customer service 24/7. From answering FAQs to handling customer inquiries, our AI support bots are ready to improve your customer experience and save you valuable time. 🕒 Say goodbye to long wait times and hello to instant, reliable support. Ready to see how JAGbots AI can transform your customer service? Visit JAGbots.ai today and get started! #JAGbotsAI #CustomerService #AIPoweredSupport #BusinessAutomation #AIforBusiness #BoostEfficiency #AI
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Today, we are changing how customer support is done. No more annoying workflows. No more waiting forever for agents to respond. No more chatbots that know nothing about you. No more chatbots asking you to choose amongst irrelevant options. Welcome to the future of AI support agents. It goes beyond RAG and takes complex actions. With Personalized AI conversational journey. Think of an agent. That knows: • Everything about your last order/ payment/ refund etc. • Everything about the company you are reaching out to. It's magical. It's real-time. It's 24*7. It's in the language you want. And much better than humans. Want to learn more? You can reach out to us at [email protected] (P.S: We are rolling this out slowly so it might take a bit before we can work with you) Shoutout to our friends at Atlas, DistroKid and HackerRank who have helped us create the building blocks for this.
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