To improve the satisfaction with public services, trust in institutions and to enhance the policy making process; then keep asking ❓ What do citizens 👥 businesses 🏬 and public servants 💼 think about public services and institutions ❓
What do 👥 citizens, 🏬 businesses and 💼 public servants in the Western Balkans think about public services and institutions? We asked and they replied! In March-April 2024, SIGMA conducted five different surveys, gathering insights from over 23 500 respondents (9 000 citizens, 4 800 businesses, and 9 700 public servants) to explore key issues such as #satisfaction with public services, #trust in institutions and the policy-making process. Curious about the findings? Check out our #SIGMAdata series of posts. Coming soon 🔔. #WesternBalkans | #PolicyMaking