Stuart Balcombe’s Post

🚀 Managing Renewals in HubSpot Made Simple! How? 👉 Learn more from Stuart Balcombe #HubSpot #Renewals #CloneNer #Efficiency #CustomerSuccess #CloneNer

Understanding the New Hubspot Pricing Model: What You Need to Know - I am not a fan of how HubSpot has recently launched its new Hubspot Pricing model for existing customers (and yes, I have let them know). https://hubs.ly/Q02ns4G60

Understanding the New Hubspot Pricing Model: What You Need to Know - I am not a fan of how HubSpot has recently launched its new Hubspot Pricing model for existing customers (and yes, I have let them know). https://hubs.ly/Q02nrRn90

🚀 𝐄𝐱𝐜𝐢𝐭𝐢𝐧𝐠 𝐔𝐩𝐝𝐚𝐭𝐞: HubSpot 𝐡𝐚𝐬 𝐚𝐜𝐪𝐮𝐢𝐫𝐞𝐝 𝐂𝐚𝐜𝐡𝐞𝐟𝐥𝐨𝐰! 🚀 What does Cacheflow do, and why is this great news? Cacheflow, an advanced CPQ platform for 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐩𝐫𝐢𝐜𝐢𝐧𝐠 𝐚𝐧𝐝 𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬, is joining HubSpot to help you speed up sales processes and manage subscriptions more easily and automatically. 𝐒𝐨, 𝐰𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐭𝐡𝐢𝐬 𝐦𝐞𝐚𝐧?🔍 HubSpot customers will now benefit from streamlined, 𝐬𝐲𝐧𝐜𝐡𝐫𝐨𝐧𝐢𝐳𝐞𝐝 𝐐𝐮𝐨𝐭𝐞-𝐭𝐨-𝐂𝐚𝐬𝐡 processes in one system. All customer, deal, and billing information will be centralized within Commerce Hub, helping you increase revenue efficiently and effortlessly. Their shared vision: 🔮 to keep simplifying sales and billing processes through HubSpot. Read more here: https://hubs.li/Q02Y28bv0

HubSpot quoting struggles to split billing plans and what’s being purchased. Here’s an example: How do you bill an annual subscription across 4 payments. To bill it, you can make a line item with 4 monthly payments amounting to the annual subscription. Unfortunately, this will show to the customer that they’re paying for a 4 month term payment, not an annual subscription. Here’s a fix I’ve found. In this case, you need a new property that labels that this line item should be turned into an annual subscription. Then, in the HubSpot quote template, you need to create a new line item table. It will filter for these specific line items, multiple the monthly cost by 12 to annualize the line item into a full subscription. Now you have a quote that the customer agrees to an annual subscription. When they go to pay, the annual subscription will be billed over 4 months. If you need an automatic annual renewal, you can do that too. Have you struggled building payment plans for your line items with your quotes?

Most HubSpot admins don’t know how many duplicates they have hiding in their portal 😱 Duplicates: → Undermine relationships with customers or prospects. → Cause frustration for sales and service teams. → Can be challenging to merge for ops teams. Do you have a duplicate dashboard you can pull up today? If not, here’s how to build a “Zero Duplicates” dashboard in HubSpot with 1-click: ⚡️ https://lnkd.in/eXa8h84D ...or following the step-by-step: 1. Create a new dashboard called “Zero Duplicates” 2. Install the Koalify de-duplication app from the HubSpot marketplace (it’s free to get started) 3. Build these 10 reports to surface duplicate contacts and companies as they occur: → Count of duplicate contacts → Count of duplicate companies → Text content - why do we care about duplicates 👀 → Duplicate contacts by source → Duplicate companies by source → Duplicate companies by create date (monthly) → Duplicate contacts by create date (monthly) → Duplicate companies by owner → Duplicate contacts by owner → Contacts by deduplication property → Companies by deduplication property 4. Create a recurring event to review your “Zero Duplicates” dashboard and refine your rules for identifying, reviewing, and merging duplicate records. Ultimately, knowing your own duplicates baseline can help you move iteratively towards a "Zero Duplicates" policy, ensuring that your portal remains clean and efficient. Want to skip the work of building these reports? Build the dashboard in your own account with 1-click 💪

Take these steps to complete your Hubspot lead object properties and process... The out-of-the-box Hubspot Lead object has improved since its release. In the most recent update, you no longer need to create "Lead" properties through the API. The lead object properties look and feel like every other object in Hubspot (Win!) Here are a few steps we take at Process Pro to improve the data for reporting: (1) Source Properties - Stamp the source properties from the contact to the lead at the time of conversion Why? This makes your reporting provide you that "moment in time" reporting so you can understand what created the lead (2) Stage Timestamp Properties - Add timestamp properties for each "Lead Stage" and have workflow set the date for each stage Why? This allows you to report on # of leads by stage in a date range. If you wanna see how many leads were DQ'd this month and why... voila (3) Sequence Tips - If your first step is to auto-enroll into a sequence create a naming convention to support your reps. Identify the timezone in the task name so you can easily filter and use the task queue to work on the same tasks at the right time Why? Firstly nobody really wants your call. Secondly, they really don't want your 9 am ET call at 6 am PT How are you using the Lead object today? Any other quick wins you've added that aren't listed here?

🚀 Unlocking Revenue Potential with HubSpot's Latest Update! 🚀 Three weeks ago, I found myself on a mission: to create a date/time property in HubSpot. After digging through the HubSpot Community, I stumbled upon an insightful post by Lauren Ryan. Inspired, I took on the challenge, faced a few bugs, watched some YouTube tutorials, and finally succeeded in creating the Date/Time property. 💡 Lesson #1: Timing is Everything Whether in work or life, timing is crucial. I was ready to share my newfound knowledge on LinkedIn, but as time flew by, HubSpot announced an update that simplifies the creation of Date/Time properties without API calls! 🕒 This experience taught me a few things: Always Stay Ahead: Keeping up with updates can save you time and effort. Recognize the Value: Date/Time properties can revolutionize how we manage leads and operations. Imagine using this property for a round-robin lead assignment. 🎯 With Date/Time tracking, you can ensure that leads are distributed accurately, even if they come in at different times. This means your reps get leads fairly, boosting efficiency and ensuring no opportunity is missed. 👉 Why Does This Matter? As a RevOps consultant, I see the real value of HubSpot's features: driving more revenue for your business. Accurate lead distribution, better timing, and smarter insights directly translate into increased sales and growth. 🔥 Takeaway: Leverage these updates to streamline processes and maximize revenue potential. HubSpot is not just a tool—it's a catalyst for business success.

Hey HubSpot nerds, I've just uploaded a new video on managing expansion revenue to Arrows YouTube channel. This was a missing section from one of my most popular “Steal This” workflow videos last year on automating renewals in HubSpot. I really wanted to round out the guide and make sure it covers everything you need to know to manage the full revenue lifecycle. In this video I’ll take you through: 🤔 deciding where to manage expansions 🏷 using pipeline tags to visually identify revenue types 📈 reporting on revenue closed each month by type It’s a nice extension of the existing guide to renewals that already covers: ⌛️ creating a dedicated renewal pipeline with time-based stages in HubSpot 🤝 automatically creating new renewal deals when sales deals close ⚡️ creating subsequent renewal deals after the first year 💨 moving deals through your pipeline automatically based on days to renewal 📊 reporting on closed revenue by type and renewal year Obviously the original guide itself was created last year, but I absolutely stand by the approach and hope it can help people even with all the new updates in HubSpot! https://lnkd.in/egUn28Fe

Most companies don't track revenue in HubSpot right. Here's how to fix it. When I work with new clients, the first thing I notice is whether they use line items or not. For those not in the know, HubSpot allows you to track individual products and monthly recurring revenue on deals using line items. With this feature, you can track monthly recurring revenue and add extra metadata based on product type. When clients are reporting revenue out of sheets, it's often because they don't require their salespeople to log line items. And why should they? It has no value to the salespeople. Here's how to fix that. When you make HubSpot easier to quote out of compared to your other quoting tools, your team will use HubSpot to track products. By building a custom quote template that speeds up the time it takes to make a contract, you can get the team to use quoting more often. This means your sales team is happy with their new tool and you're happy with reporting from one place. If you don't know where to start, send me a message. I've moved plenty of companies from Docusign and Pandadoc to HubSpot with the most complex contracts in the game. P.S. Sometimes, you can hit it big with this and increase your close rate as well. When I moved my contracts over to HubSpot, my close rate jumped from 17% to 31%!