Smartwyre’s Post

Hospitality HORROR stories that lurk in the shadows... We’re sharing some of spine-chilling tales from the food service world that we hear all too often. Here lie the true horrors that could be haunting your team: 📊😱 The spreadsheet scream: Deep in the shared drive lurks an ancient spreadsheet, bloated with broken formulas and haunted by #REF! errors. Just before a major order, ingredients vanish from the list, costs spiral into nonsense, and a manager’s desperate search through dusty files begins. The horror wasn’t supernatural but a deadly mix of too many hands and too few checks. 🥙🗑️The lost lunches: Beneath the gleaming kitchen counters lies a nightmare: plates of untouched food piling higher, bins overflowing with wasted meals. Each day, more uneaten food wasted, mocking the team’s hard work and putting their ESG goals in the dark. They sift through outdated records and inaccurate data, as they lose track of portions, plans, and piling pounds. 🕷️🕸️The tangled web of tech: Behind the scenes, a fragmented tech stack weaves a twisted web, trapping orders, stock, invoices, and client requests in its chaos. Systems clash, crucial data slips through, and frustration boils over as more work disappears into the abyss. It’s a tech stack gone rogue – pulling the team into a dark cycle of lost resources and rising tension. Don’t let these horrors take root in your operation! We can help you silence the spreadsheet screams, banish the lost lunches, and cut through the tangled web of tech. With seamless integration across inventory, menu planning, EPOS, suppliers, and accounting, our platform keeps your data spookily accurate, food waste under control, and operations running without a fright. Ready to lay these ghost stories to rest? Get in touch with the team!     Share your hospitality horror stories below 👻🎃 🕸️🦇 

TLDR: we’re trying to banish the ‘shadow Excel’ at Tenzo - Restaurant PerformanceOps You may be wondering what a Shadow Excel is exactly. I was chatting to one of our customers explaining why we believe having one platform as a reporting source of truth that can then be personalised for the end user is so important. ‘You mean you can get rid of shadow excels?’ I had never heard it put that way but it made sense. We know that Excel reports are often: 1️⃣ Prepared by one team who don’t view data in the same way as those receiving them (finance and ops for example) 2️⃣ Out of date before they even arrive 3️⃣ Are too general actually to help any individual decision-making And what happens then? ‘Shadow Excels’ start cropping up. Teams will do their own analysis to help with their decision-making. We love this kind of initiative, but there are issues with this approach: 🤷♀️ Different teams will report differently so results will vary from one spreadsheet to another 💔 There’s no unity across the business as to what goals are being worked toward; one team may be focusing on ATV while another is focusing on labour costs  ❓ No one is checking that the data these shadow excels are being fed is the right data; sales data may include VAT or labour data excludes salaried employees eg ‘Shadow Excels’ create this Frankenstein-like approach to reporting, which means no one is aligned. We want to banish them. Get everyone to sing from the same hymn sheet, but personalised to the final user, so they only see the data that’s important to them and their daily decisions. So we’re all working toward a shared goal. And improving restaurant performance every week, every day, every hour.

If you relate to any of the challenges highlighted in this blog let’s have a 30 minute conversation about your business. How could process, data visibility and analysis help you spin those plates and gain control of your business.

We've been examining the hidden costs of relying on spreadsheets for day-to-day operations and financial insights in the hospitality industry. From extensive data entry to the serious impact of human error, these limitations can stifle growth and profitability. So, we've shared some actionable strategies to mitigate risks, enhance financial visibility, and boost efficiency across multiple sites.     If you're still navigating your finances and operations with spreadsheets (you’re not alone!), this one's for you: #HospitalityIndustry #HospitalityOperations #FoodAndBeverage #Spreadsheets #BusinessCosts #FoodTech https://lnkd.in/e8ZsEz4y

For those of you out in the frontlines that are still: A) Sending emails back and forth to a data engineering team to update your broken dashboard, or to add that new column you just realized you need to do your job. B) Shaking your first in the air after realizing the 10 pre-made reports you get don't let you see whether your Happy hour special is selling consistently across your sites(Or answer any of the other questions you're asking as you figure out how to make your business more profitable!) Don't lose hope!(At least if you're working in Hospitality 🧑🍳 🍳 ). Check out our latest post with some examples on how Tenzo - Restaurant PerformanceOps keeps it simple and lets you set up what you want. And keep in mind, you can always change it up if it's not quite right!

2024 Inc. Regionals Methodology: How We Selected These 1,132 Companies #PGGaskets #refrigerationgaskets #commercialkitchensolutions #foodserviceequipment #kitchenmaintenance #restaurantrepair #grocerystoremaintenance #onsitewelding #cuttingboardresurfacing #restaurant #houstontexas

Are you still updating excel based inventory sheets? Still setting up a system months after onboarding without ongoing support and oversight? Let's make your life easier. Getting timely and accurate financial statements shouldn't be a laborious task. Let's talk about your systems and how we can streamline your workflows.

Curious about how technology and data analytics are helping restaurants thrive in today's economic challenges? Check out our latest blog post to learn more: https://hubs.li/Q02rXlBb0 #QBSS #RestaurantIndustry #TechSolutions #DataAnalytics

Unlock the potential of your back of house with XtraChef. From automated invoice processing to real-time analytics, discover how this tool can enhance efficiency and profitability in your kitchen. #RestaurantManagement #XtraChef #OperationalExcellence https://lnkd.in/ewzxCkT3

Unlock the potential of your back of house with XtraChef. From automated invoice processing to real-time analytics, discover how this tool can enhance efficiency and profitability in your kitchen. #RestaurantManagement #XtraChef #OperationalExcellence https://lnkd.in/eknBs-UE