Sarah S.’s Post

Every business faces negative reviews, but how you respond can make all the difference. 💬✨ Learn strategies to address criticism professionally and turn feedback into an opportunity to build trust. Read here: https://lnkd.in/gsz9KwpP Visit deletemyinfo.com for more insights. #OnlineReputation #ReputationManagement #CustomerFeedback #DeleteMyInfo #TrustBuilding

Day 4. The Importance of Building Transparent Relationships with Clients In today's business world, transparency with clients is crucial. It builds trust, strengthens partnerships, and ensures long-term success. When clients see that you are open about your processes, pricing, and challenges, they are more likely to trust and stay loyal to you. In my own experience, transparency has significantly improved our client relationships. During our company’s rebranding last year, we kept clients informed about every step, including our vision and challenges. This honesty reassured our clients and made them feel involved. One client even extended their contract with us, citing our transparent approach as the reason. Being transparent is not just about sharing good news but also being honest during tough times. When clients see your commitment to openness, they are more likely to support you and stay with you long-term. Building transparent relationships is a strategy that ensures mutual growth and success.

Fab People, 🤔💼 Dealing with "You're Too Expensive" - How to Turn Objections into Opportunities! 💡💎 Ever had a client say, "You're too expensive"? It's a common challenge in business , but it's also a chance to showcase your value! 💎✨ Here are some responses that not only address the objection but also build stronger relationships: 💡 Price is what you pay, Value is what I add. 💎 Quality isn't expensive, it's priceless. 🎁 I don't deliver a product. I deliver an experience. 🚀I'm confident that once you see the results we deliver, you'll agree that it's worth the investment. ⏳ Investing in quality now will save you time and money in the long run. 📦Consider bundling services or signing up for a longer-term contract for additional savings. 💼Investing in our services ensures a high return on investment for your business. Join the conversation! Share your experiences and favorite responses in the comments below. Let's turn objections into opportunities! 🚀💬 #BusinessTips #ClientRelations #ValueAdded #ObjectionHandling #BusinessGrowth #10xelevate What's your go-to response to "You're too expensive"? Let's learn from each other! 💡👥

Question from an advisor: "What is the best way to let existing clients know what we do for them, without sounding like I'm patting myself on the back?" If anyone has any tips to share, please feel free to post them below and start the discussion. Thanks everyone in advance.

Want to build lasting client relationships? Discover our nine essential principles to enhance client relationships and deliver true value. How do you ensure client success in your work? Share your thoughts below! #ClientSuccess #ProfessionalGrowth #ClientRelationships

𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 “𝗪𝗿𝗼𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁” 𝘕𝘰𝘵 𝘦𝘷𝘦𝘳𝘺 𝘤𝘭𝘪𝘦𝘯𝘵 𝘪𝘴 𝘢 𝘧𝘪𝘵 𝘧𝘰𝘳 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 – 𝘢𝘯𝘥 𝘵𝘩𝘢𝘵’𝘴 𝘰𝘬𝘢𝘺. Recognizing the “wrong client” can protect your resources, reputation, and team. Here’s how to identify them: 1️⃣ 𝗗𝗿𝗮𝗶𝗻𝗲𝗿𝘀 These clients are typically highly demanding. They constantly require high levels of support, revisions, or spoon-feeding but provide limited returns. 2️⃣ 𝗠𝗶𝘀𝗳𝗶𝘁𝘀 Clients whose business practices or ethics clash with your company’s values. 3️⃣ 𝗕𝗮𝗿𝗴𝗮𝗶𝗻𝗲𝗿𝘀 They often push for customized terms, lower prices, or special treatment but contribute marginally to revenue. 4️⃣ 𝗗𝗶𝘀𝗿𝘂𝗽𝘁𝗼𝗿𝘀 Clients who are frequently late with payments, change the scope of work without notice or disrespect boundaries. 5️⃣ 𝗦𝘁𝗮𝗴𝗻𝗮𝗻𝘁𝘀 Clients who are unlikely to grow with your business, offer minimal networking opportunities or don’t align with long-term goals. 𝘽𝙮 𝙞𝙙𝙚𝙣𝙩𝙞𝙛𝙮𝙞𝙣𝙜 𝙩𝙝𝙚𝙨𝙚 𝙘𝙝𝙖𝙧𝙖𝙘𝙩𝙚𝙧𝙞𝙨𝙩𝙞𝙘𝙨, 𝙮𝙤𝙪 𝙘𝙖𝙣 𝙢𝙖𝙠𝙚 𝙞𝙣𝙛𝙤𝙧𝙢𝙚𝙙 𝙘𝙝𝙤𝙞𝙘𝙚𝙨 𝙖𝙗𝙤𝙪𝙩 𝙩𝙝𝙚 𝙩𝙮𝙥𝙚𝙨 𝙤𝙛 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙮𝙤𝙪 𝙬𝙖𝙣𝙩 𝙩𝙤 𝙚𝙣𝙜𝙖𝙜𝙚 𝙬𝙞𝙩𝙝 – 𝙖𝙣𝙙 𝙬𝙝𝙞𝙘𝙝 𝙤𝙣𝙚𝙨 𝙮𝙤𝙪’𝙧𝙚 𝙗𝙚𝙩𝙩𝙚𝙧 𝙤𝙛𝙛 𝙙𝙚𝙘𝙡𝙞𝙣𝙞𝙣𝙜. Follow theBusinessWise to learn about strategies to deal with the difficult clients falling into the above categories. Or drop a message! #businesscoaching #businessgrowth

Recognize the value of “helper clients.” It's not just a title. It's an important distinction that helps you focus on the clients that truly matter. Michael Kitces and I talk about it. Here’s a clip from our conversation!

A recent comment an advisor that wants to make a move made, “I thought this was best for my clients and easier on me.” It’s the remorse this advisor now has after structuring his client portfolios in proprietary internal models. There have been significant changes at his firm since he joined-it is driving him to leave but it’s not going to be easy. The cautionary message here is to build and maintain a business that is portable. As an advisor you spend years building and growing your business and fine-tuning your client service model. No one has a crystal ball to know what changes good or bad might come along in a career. Our advice is that it’s critical to ensure optionality and set yourself up to have a portable business. The link below are the steps you can take in advance of a move to maximize portability when or if the time comes that you feel your firm no longer serves you. We provide you with our top tips to set up your business for success. https://lnkd.in/gqeFkFiz Please DM if I can help.

What would it mean for you to have 1,000 reviews… And not just any reviews - but ones with a 4.8, 4.9, or 5.0 average rating? Based on our experience… It transformed our clients’ lives. Ahm… I mean business.  Totally transformed it. It turned them from the ‘nice-guy-around-the-block’… To a credible, trustworthy, knowledgable business acquaintance. Someone who is skilled in their craft... Someone who needs to be taken seriously… Someone who has a lot of expertise… And also has no fear to show it. Because… The worth of any service-based business… Relies on how good the quality of their service is. But… How can potential customers know?  When they get your contact information the frist time… Maybe after they saw an ad. Maybe they got a recommendation from a friend… So, what would 95% of people then do... Especially if it’s a large investment?! They will check you out online. And if they like what they see… Then they will contact you. And the more reviews you have… The greater your rating is… The more likely they’ll contact you. And 500 additional reviews more… Or 1000  additional reviews more… Can make a HUGE difference.

Today….let’s talk about “Goodwill” We often take this concept of life for granted but it’s very powerful and has ripple effects. What’s Goodwill? Goodwill is an intangible asset that represents the value of a business or individual beyond their physical or financial assets. For businesses, it includes elements like brand reputation, customer loyalty, employee relationships, and intellectual property. Tek Experts embodies this completely. For individuals, goodwill reflects the trust, respect, and positive regard others have for them based on their behavior, integrity, and reliability. As a business/organization what role does Goodwill have to play: Goodwill is often underestimated because its value is intangible and not easily quantified. Unlike physical assets or financials, goodwill represents elements such as brand reputation, customer loyalty, employee expertise, and strategic relationships. These factors may not show immediate financial impact but contribute significantly to long-term business success. Additionally, goodwill is typically recorded on financial statements only after acquisitions, meaning its true value in a standalone company often goes unnoticed, making it underappreciated in routine evaluations. As an individual, does it play a role too? Yes it does!! Goodwill can take you far as an individual by fostering trust, positive relationships, and a strong reputation. When people view you as trustworthy, reliable, and kind, they are more likely to offer opportunities, support, and collaboration. Goodwill often leads to stronger networks, professional advancements, and personal growth, as others are more inclined to help, recommend, or work with individuals who consistently act in good faith. Over time, this positive perception can open doors that skills alone might not, enhancing both personal and career success.