Founder Director & Business Coach Specialist in Process, Product & Strategy Development | Quality Management | Problem Solving | Core competency in Lean, TPM, WCM, Six Sigma | Unlocking Potential | Inspiring Performance
### Do You Want to Improve or Redesign? The decision to improve or redesign a process is critical in driving sustainable growth and achieving organizational objectives. Here's how to determine when to improve or redesign and the factors to consider: ## Improvement vs. Redesign: Key Considerations # When to Use Incremental Improvement Stable Process: The process is functional but requires optimization to meet Critical Customer Requirements (CCRs) or Critical to Process (CTPs). Low Entitlement Level: Incremental changes can yield measurable results without significant overhaul. Efficiency Gains: Small process adjustments improve efficiency, reduce waste, or enhance quality. # When to Opt for Redesign (Creation Process) 1. Process Absence: No formalized process exists for the given function or goal. 2. New Product/Service: Introduction of a new offering requires a completely new process design. 3. Process Fragmentation: Multiple, inconsistent versions of the process are in use, leading to inefficiencies. 4. Entitlement Reached: Incremental changes are insufficient to achieve desired outcomes, as the process is at its performance limits. 5. Process Failure: The process consistently fails to meet CCRs or CTPs, requiring a fundamental redesign. 6. IT Implementation: Technology-driven transformations necessitate process re-engineering to align with new capabilities. # Steps to Define and Transition Analyze Opportunities Identify whether the current process can achieve the set goals. Assess if the process is operating at its maximum potential or "entitlement." Pinpoint whether existing challenges stem from fundamental flaws or inefficiencies. # Define Opportunities Review the charter and scope outlined for the improvement initiative. Build a robust project plan based on the analysis and findings. Determine whether to enhance the process or transition to creation for a redesign. # Guiding Questions to Decide Does the process meet CCRs or CTPs consistently? Are there signs of diminishing returns despite continuous improvements? Are multiple process versions causing inefficiencies or inconsistencies? Will technological changes fundamentally alter the process flow? By systematically analyzing opportunities and defining objectives, teams can make informed decisions about whether to pursue incremental improvements or transition to redesign. Both approaches, when aligned with business goals, foster continuous improvement and sustainable success. *If you want to know more contact* Sambhaji Satpute, Director & Business Coach. SMOT® India Tech Solutions Pune. & SMRG- Pan India Team [email protected]
Very informative
Sambhaji Satpute….The distinction between improvement and redesign is crucial for sustainable growth. I appreciate how you’ve highlighted the key factors—stability, efficiency, and performance limits—to guide decisions. The guiding questions make it actionable and practical. It’s a reminder that both approaches, when aligned with clear goals, drive long-term success. Thank you for breaking this down so effectively!