Ronaldo Fraga’s Post

How We Work: We start by listening. From suggesting solutions to recommending maintenance and supplies, we’re here to support every step of your journey. 🤝✨ #CustomerCare #TailoredSolutions #SupportEveryStep

Customers follow a simple philosophy. “If it’s not you, then it won’t be you.” It means that if you aren’t able to give what the customers want, they won’t choose you. If it’s not you who’s not providing the rich-experience, they won’t pick you as their preferred option. So, customer-experience is no more a choice for you— we have moved far away from ifs and buts of it. It’s either you have a vivid customer-experience, or you fall short of the competitors in your industry. #customerexperience #customersatisfaction

Follow this 4-step checklist and don’t go out of business ⬇️ I’m 99% sure you’re undercharging… by no means I’m just saying “charge more” just to charge more… What I’m saying is, make your program so good that charging 10x more is still a great deal. Change the focus of “customer acquisition” to “customer satisfaction” When you build an offer so good, you can charge more and help more people as a result… If you want the entire free training comment OFFER below and I’ll send it over. A lot of gurus out there are putting too much emphasis on acquiring customers by any means possible, but a lot are missing the mark on when it comes to delivering… if you’re like them, you’ll go out of business in 18 months. Comment OFFER, so you don’t go out of business 😂

Online order tracking is one way we make our customers lives easier so they can get their projects polished off in no time ✅ #customercare #deliveryteam

The Ultimate Guide to Creating an Exceptional Customer Experience In this video, we discuss the importance of prioritizing the customer experience when selling courses. Learn how to avoid common mistakes and win customers for life! #CustomerExperience #CourseSellingTips #CustomerSatisfaction #CustomerRelationships #CustomerRetention #ExceptionalService #CustomerFirst #RepeatCustomers #BuildingCustomerTrust #CustomerLifetimeValue

💰It costs 5x more to acquire new customers than to keep the ones you have. Customer Service Week is about understanding how you can solve problems for your customers and leverage your hospitality advantage to grow your sales. 👉 Reach out if you need help designing or implementing your customer experience strategy - or designing a survey that will help you understand your customers even better. https://lnkd.in/exehk6U7 #CustomerServiceWeek2024 #salesgrowth #marketing #customerunderstanding #problemsolving #digitalmarketing #CustomerExperience #hospitality #cxstrategy #EmployeeTraining

Are your customers struggling to understand your products?   It’s frustrating when training efforts don’t translate into real engagement or tangible results.   Poor customer education can lead to confusion, and ultimately, millions lost in churn.   But what if I told you there’s a way to create a customer education program that truly resonates?   I’ve been working on something exciting that addresses these challenges head-on.   👉 Stay tuned! Something special is coming soon to transform your approach to customer education and empower your users like never before! #customereducation

🌟 Customer Spotlight! 🌟 We're excited to share a fantastic testimonial from one of our valued customers! Their experience highlights the practical impact of our courses on their day-to-day operations. #CustomerTestimonial #SuccessStory #THORSeLearning #ManufacturingExcellence #SkillDevelopment #CustomerSuccess

In today's hyper-competitive market with ever-advancing technology, educating your customers on how to use and maximize the value of your products or services is crucial. Customer education is important not only for aiding in onboarding and retaining customers but also for positioning your company ahead of the competition. By investing in customer education programs, you're directly contributing to your customers' success, which in turn fosters loyalty and satisfaction. Dive deeper into why customer education is a strategic business function and how it can drive your business goals: https://lnkd.in/gfVWVEge #CustomerEducation #Onboarding #CustomerLoyalty

Effective training empowers your users to get the most from your product, which boosts customer loyalty and retention. But how do you know if you really need a full blown customer education program or not? We put together a checklist to help you decide whether a customer education program is the right fit right now by evaluating your organization's needs around categories like: -Onboarding and training -Product adoption and engagement -Customer relationship strength Download the free checklist to see if you're ready to pull customer training as a lever to increase ROI and create champions: https://lnkd.in/g9Wpq95B #customereducation #productacademy #retention