A few thoughts on the problem of "working leaders" from the latest mini-episode.
Director, DriveBC Service Modernization - Product Owner - Host of Relationships at Work, my top 5% globally ranked podcast on leadership - Int. Keynote Speaker - 4x ICMI Top CX Thought Leader
The Problem with “Working Leaders” Earlier this year, while volunteering at a conference, a co-volunteer mentioned his military organization loved “working leaders.” The term stuck with me because I’ve heard it before, often from “old school” managers who viewed it as the solution to leaders who “just delegated and didn’t do any real work.” But this mindset is deeply flawed. “Working leaders” are so bogged down with tasks they lose the ability to truly lead. Leadership requires space to think, strategize, empathize, and create. Treating leaders as another cog in the machine devalues these critical functions and limits their ability to drive better outcomes. This approach often stems from outdated thinking—leaders replicating what was done to them, the “paying your dues” mentality, or filling every gap in the calendar. It dismisses the strategic and thoughtful aspects of leadership as “not real work.” The consequences? Burnout, inefficiencies, short-term focus, and no time for professional growth. As we’ve discussed on this podcast, being “too busy” isn’t leadership—it’s avoidance. Ways to address this challenge: - Clarify Roles: Define what leadership work entails and delegate tasks. Train leaders in time management and delegation. - Provide Support: Give leaders the operational help or tools they need to focus on leading. - Foster Collaboration: Empower teams to share the workload, prioritize open communication, and build their skills to take initiative. Small organizations may require leaders to juggle tasks due to limited resources. But even then, time for strategic thinking is still essential for long-term success. If executives see “working leaders” as the goal, it’s time to rethink leadership. This mindset creates more managers, not leaders, and undermines any long-term impact. Leadership is about vision and strategy, not just getting through the day or putting out fires. What kind of leaders are we really growing if they don't have time to lead? (From the latest mini-episode of the Relationships at Work podcast. Out now)