Businesses that achieve operational excellence reap disproportionate rewards - including sustained productivity and cost improvement, improved organisational health, and stronger resilience. (McKinsey & Company) We are a design and innovation consultancy with over 20 years of experience across various digital transformation projects. Our approach addresses gaps in business processes by taking a top-to-bottom, front-to-back look at process design. We helped a government agency in Singapore redesign over 100 processes by examining their front and back stages, unifying the underlying data, looking for automation patterns, and reducing friction across the flows. The result was much more than efficient processes—the entire ecosystem was set up for future changes. We are happy to walk through our business process redesign case studies and explore ways in which we can help you. 👉 Contact us here https://lnkd.in/gQDtpFi3 #operationalexcellence #digitaltransformation #businessprocessredesign #design #innovation
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