Bosses struggle to police workers’ use of AI - but should they? In this week’s newsletter, Maish Nichani shares a Financial Times article on staff adopting large language models faster than companies can issue guidelines on how to do so. He also shares: - A Harvard Business Review article on how Gen AI and Analytical AI differ, and when to use each - A MIT Sloan Management Review article on improving workflows by managing bottlenecks - Reflections on moving into a new office 👉Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C #design #innovation #transformation #AI #leadership
PebbleRoad
Design
Singapore, Singapore 2,950 followers
We are a strategy, design and innovation practice that empowers organisations to thrive in a digital world.
About us
PebbleRoad is a Singapore-based design and innovation consultancy with over 20 years of experience helping organisations in digital transformation. We help clients shape their customer experiences and business operations to drive growth. Our high-calibre, interdisciplinary team of researchers, designers, and engineers can help navigate complex requirements and deliver positive results. Over the years, PebbleRoad has worked with clients like DBS Bank, the Monetary Authority of Singapore, Singtel, and Sinarmas Group to achieve successful business outcomes in their digital transformation projects. Specialisations Customer experience: Websites, apps, search tools, customer support, analytics Business operations: Process design, information management, data modelling, AI & automation, dashboards Our Approach - Empowering digital business transformation: Leveraging our proven track record and modern technologies, we provide expert guidance for business transformation. We create testable products and services in partnership with leading platforms like Creatio and Outsystems, enabling clients to make informed decisions based on real data and feedback. - Achieving excellence through a design-led approach: Our high-resolution, design-led approach addresses complex problems, ensuring our solutions align with your strategic objectives. We deliver detailed solutions that consider people, business, and technology requirements. - Building capabilities through co-teaming: Co-teaming is our default way of working. We collaborate closely with client teams, offering mentorship and hands-on learning experiences. This approach minimises misalignment, accelerates learning, and ensures knowledge transfer. This ensures that solutions can be maintained and improved long after our engagement ends, supporting sustained growth and adaptability. Reach out to us to explore ways we can create transformative digital experiences for your organisation.
- Website
-
http://www.pebbleroad.com
External link for PebbleRoad
- Industry
- Design
- Company size
- 11-50 employees
- Headquarters
- Singapore, Singapore
- Type
- Privately Held
- Founded
- 2004
- Specialties
- User research, Digital products, Digital services, Business transformation, Agile business, Design thinking, Future of Work, intelligent automation, digital transformation, Business operations, and Customer experience
Locations
-
Primary
73A Neil Road
Singapore, Singapore 088901, SG
Employees at PebbleRoad
Updates
-
The consulting pyramid model is inverting in the face of AI – and we’re glad it’s happening. In this week’s newsletter, Maish Nichani shares an article by Scott Wolfson on how the consulting pyramid just flipped and why that changes everything. He also shares: - An article by Kate Moran that explores experience design as the next iteration of UX - An article by IDEO on how to build a great emerging tech product - His reflections on some of the choices made this year moving into the next 👉 Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C #design #innovation #transformation #AI #leadership
Consulting in the age of AI, experience design, and building emerging tech products
PebbleRoad on LinkedIn
-
“I’ve recently started learning LangChain to build a chatbot for a client project. LangChain is a software framework that helps facilitate the integration of large language models (LLMs) and applications. It’s an industry-standard framework that would allow easy switching between different LLMs later in the project. I started learning LangChain with simple examples from its extensive online documentation. LangChain has its own documentation website, and many people have made tutorials on their use cases for it. So I found the closest example to what I wanted to do and adapted it. If you’re new to LangChain, I recommend going through the official LangChain documentation, relevant YouTube videos, and Medium articles. Here are some I used: - Official LangChain website: https://www.langchain.com/ - LangChain Python API Reference: https://lnkd.in/gTaiEqig - DeepLearning.AI courses: https://lnkd.in/evxWufg - A gentle intro to chaining LLMs, Agents, and utils via LangChain: https://lnkd.in/dYcPkdvH - LangChain tutorials: https://lnkd.in/gr4Ucc5B One challenge I faced while learning LangChain is that although it is meant to be transferable, the output can sometimes differ between different language models, and there is limited documentation to handle such deviations. So I needed to figure the solution out by myself. Learning LangChain for this project has made me more comfortable with quickly learning and applying new technologies for different projects and opened up possibilities to explore related frameworks like LangGraph.” - Sidhaarth Venkataraman, Data Scientist at PebbleRoad #AI #LangChain #python #chatbots #learning
-
👉 Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C 📖 Read our books, Enterprise Search Essentials and Organising Digital Information, for free here: https://lnkd.in/ggFDhHX2 #design #innovation #transformation #AI #leadership
-
Yes, PebbleRoad is 20 years old! And there is so much to look forward to. This week's newsletter shares insights from Lenny Rachitsky and Benedict Evans on how the world is shaping up with AI. Onwards and upwards!
PebbleRoad @ 20, Becoming an AI PM, and AI eats the world
PebbleRoad on LinkedIn
-
👉 Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C 📖 Read our books, Enterprise Search Essentials and Organising Digital Information, for free here: https://lnkd.in/ggFDhHX2 #design #innovation #transformation #AI #leadership
-
PebbleRoad turns 20! 🎉 We celebrated two decades of innovation, resilience, and growth with a memorable evening over pizza, drinks, and cake. Our leaders, Maish Nichani and Vasu Kolla, took a moment to reflect on the journey so far and shared their vision for our future ahead. This milestone also marked a bittersweet moment as we bid farewell to our Neil Road office, our home for the past 7 years. In December, we’ll step into a new space, ready to embrace the next chapter of our story. The night was capped off with music, laughter, and a lively karaoke session. A heartfelt thank you to all our clients, partners, and friends for your unwavering support. To our incredible past and present team members: thank you for your dedication, passion, and for keeping our values alive through every high and low. Here’s to the next 20 years! 🚀
-
👉 Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C #design #innovation #transformation #AI #leadership
-
A decade since Amazon launched Alexa with aspirations to be Star Trek’s “Computer”, the voice assistant is still falling short. In this week’s newsletter, Maish Nichani shares an article from The Verge on the highs and lows of Alexa over the years and how things might work out for it in 2025 with LLMs. He also shares: - An article by Karl Mochel which explores how UX patterns change when Generative AI is included in the experience - An article by Mike Fisher which explores the over-reliance on measurement and the blind spots it can create - His reflections on PebbleRoad turning 20 this month! 🥳 👉 Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C #design #innovation #transformation #AI #leadership
Alexa with AI, UX with AI, and the measurement trap
PebbleRoad on LinkedIn
-
👉 Subscribe to our weekly newsletter for the latest news and insights into AI and digital transformation: https://lnkd.in/gfTh9d2C #design #innovation #transformation #AI #leadership