Challenging problems. Unimaginable scale. Doing what’s never been done, then doing it again. Different builds different. Let’s build together. https://bit.ly/3WA5PIn
For the past month, I've been trying hard to get back control of my verified Facebook page, which got hacked by people in Vietnam. Sadly, despite many tries, Meta's team hasn't fixed it yet. This has left me feeling desperate because I can't get my page back. I'm really disappointed with how Meta's team has handled this. And it's not just me having issues. There are lots of reports about scammers pretending to be Meta, mostly from Vietnam. They're stealing verified pages and using them for shady deals. The real support team at Meta doesn't seem to be listening to our requests or paying attention to the information we're giving them. It feels like they're just not very good at dealing with this problem, which is worrying for everyone involved. You cannot treat your customers like this and hire such incompetent and ineffective cybersecurity firms. Please, do something about it!
@facebook @meta my FB account was #hijacked then #disabled probably by AI leaving me no recourse for recovery! It was under [email protected] (it was through hacking that account that my FB password was changed). Please, I have many years of #memories, all my #friends and #family, my #business page, and groups that I #moderate that I am locked out of! Please consider connecting me with a #human being to help me get my account back!
@facebook Frazer Adam Hainsworth account email: [email protected] Facebook ID: https://www.facebook.com/fhainsworth My Facebook was disabled, likely by AI, without a real chance to appeal. I've used it since I was a teenager, and it holds irreplaceable memories and contacts. Please!
Meta I want to buy FB ads for my small business, but recently my personal account, along with my business account, was taken down, and I haven't heard back from [email protected]. I wanted to buy ads to advertise my small business as a Notary Public. I have e-mails saying that I need to complete the appeal process, but when I log in FB, it says that I had completed the appeals process?
What is truly challenging is the "monster" that Facebook has become, to the point that they have closed all possibility of assistance when it comes to account recovery. It is very uncomfortable and disappointing to experience first-hand how the "company" steals your data and then (despite password changes and other options) does not allow you to re-enter your regular account. Sending an email to Support has been of no use and let's add to this that they do not have any representation in Spain. Thus, there is no choice but to file a complaint with the Data Protection Agency.
Our company settles invoices monthly, but there is no sales representative to guide us. We spend 2 to 3 million US dollars every month. When we encounter problems, Meta kicks us back and forth between various departments. Maybe 2 to 3 million US dollars is a very small amount. Few, but if someone helps us spend more than 5 million US dollars a month on advertising, we suspect that our area is monopolized by large companies and Meta employees in the past and refuses to allow us to grow!
On May 25, 2024, my Facebook and Instagram profiles were hacked and disabled. The hacker changed my account’s password, email address, authentication, and security settings. Subsequently, I am no longer able to go through any verification process. I have gone through all the methods for account recovery offered by Meta Facebook and Instagram, which according to the platform’s automated system, were not enough for the company to return my account. Meta offers no human contact customer support through phone numbers, emails, or chat. I am very concerned because before my accounts were disabled, the hackers had control of my Facebook and Instagram accounts. They had access to my contacts, and they could post as me to potentially spread malware or illicit material to others. This is a huge violation of my privacy; as well as identity theft. I have been desperately trying to have this addressed. Meta's complete lack of support on this issue is very upsetting. This issue has caused me a great deal of anxiety over the past few months. The resolution I am seeking is to have my disabled Facebook and Instagram accounts reactivated and returned to me with greater security measures. If anyone from Meta reads this please contact me.
(aka DJ KOHLI ROCKS)
3wSpeaking of challenging problems; Meta …. It’s a shame that your company doesn’t take user data security more seriously when it comes to hackers taking over users’ profiles and exposing their personal data to hackers. My FB account got hacked into on 8/14/24. Been a happy member since 2009. And loved everything about FB and Meta. Sucks to learn, that when our options and resources are so limited; there’s no personnel to help. Your “helpful guide tools” only help so much. But, when hackers change our emails and passwords and lock us out; ths guides you post are useless. There are pages online of FB users who are as outraged and exhausted as I am. You make it so easy for not only for hackers to lock us out, but you make it easy for them to stay logged into our accounts. For every user you have on Facebook; you should have IT people to help. And, not AI. I’m tired of going around and rounds in circles. Meanwhile these hackers are making posts that look like they are coming from me. I do not want to close this account. Because all of my business and contact building since 2009 is on there. I beg of you, can someone please help me? Facebook account: @DjKohliRocks email since 2009: [email protected]