Martin Newman’s Post

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I’m one of the world’s leading authorities on customer centricity, a global speaker, part time chief customer officer, author, creator of the Mini MBA in Customer Centricity and a trusted board advisor.

🚨 New Whitepaper Alert! 🚨 I’m excited to announce my partnership with Storeplay to bring you my new white paper: 'The Benefits of Sensory Solutions to Retail Businesses'. 🎧👃📺 In today’s competitive retail landscape, creating memorable in-store experiences isn’t optional—it’s a must. This white paper dives into how Storeplay’s transformative sensory solutions like 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘀𝗲𝗱 𝘀𝗼𝘂𝗻𝗱𝘀𝗰𝗮𝗽𝗲𝘀, 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗾𝘂𝗲𝘂𝗶𝗻𝗴 𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝘀𝗰𝗲𝗻𝘁 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, and 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘀𝗶𝗴𝗻𝗮𝗴𝗲 can: ✅ Engage customers on a personal level ✅ Elevate a customer's mood and shopping experience ✅ Increase dwell time ✅ Drive higher sales and brand loyalty By implementing these strategies, retailers can elevate their business, create lasting customer impressions and foster an enjoyable environment for staff. 🚀 Whether you’re in retail or simply curious about the future of customer experience, this white paper is a must-read. 📖 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘆𝗼𝘂𝗿 𝗰𝗼𝗽𝘆 𝗻𝗼𝘄: https://lnkd.in/gzxkPABA Dean Cherny GAICD #CustomerExperience #RetailInnovation #SensorySolutions #RetailTech

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Dean Cherny GAICD

Retail Behavioural Expert. Founder & CEO at Storeplay. Helping retailers boost sales and productivity by enhancing sensory retail experiences with Music, Signage, Scenting, Queue Management and Retail Media Network.

2mo

Was great working with you on this Martin!

David Dyer

Board Advisor • CIO • Optimisation, transformation and turnaround strategy for High Growth and PE/VC portfolio companies • Putting people at the centre of change • Couch to Kilimanjaro: my self-led Long Covid recovery

2mo

Downloaded. I will look forward to reading this Martin!

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