Highly impactful decisions made by senior executives often fall on middle managers to carry out and justify. Senior executives rarely directly have the conversations resulting from their mandates like #RTO, bonuses or raises not being as much as expected, or #layoffs. They make the pronouncement and carry on. Are companies properly preparing and supporting their middle managers for difficult conversations? Are those managers being trained for difficult conversations, or are they just handed talking points and told to stick to the script without preparation for their audience's emotional response? As a #leader and a #manager, I've had difficult conversations where my skills were put to the test in responding to employees getting bad or unexpected news or asking pointed questions. I can't honestly say I always did the best job, even though I wish I could. Training and properly supporting managers to deliver difficult news is essential. Not doing so makes #employeeengagement and #mentalhealth deteriorate -- not just among those receiving the news, but also among those having to deal with the emotional fallout of it.
Keith Berman’s Post
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🌴 As a Manager In times of uncertainty, when predictability is low, it becomes challenging to fulfill team aspirations and achieve meaningful outcomes. Let's explore strategies for sustaining success during difficult times. ❖ Middle managers play a crucial role in handling tough conversations at work, especially when it comes to issues like mental health and layoffs. Learn more about their impact in the workplace from Gartner for HR expert Emily Rose McRae in the latest for WorkLife. #MiddleManagers #GartnerHR #Layoffs
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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At some time, you have probably experienced a boss who micromanages. They constantly check your work and tell you exactly what to do. Sometimes it feels like it is your fault. Sometimes, it’s clear that the boss is worried, out of their depth, or they simply don’t know how to deal with professional white-collar staff. The result? Staff will be irritated. Some may become angry. Some, particularly Gen-Zers, may quietly quit. They will not put their heart and soul into their job, which will probably lead to reduced results putting more pressure on the boss to make their team perform. 𝐓𝐡𝐞 𝐌𝐢𝐜𝐫𝐨𝐦𝐚𝐧𝐚𝐠𝐞𝐫 𝐁𝐞𝐜𝐨𝐦𝐞𝐬 𝐚 𝐓𝐚𝐫𝐠𝐞𝐭 As results begin to fall, a door is opened to something the micromanager should fear most of all. When the organization decides that, after cost-cutting and other efficiencies have been tried, it is time to layoff staff. So, who will they target first? For many organizations, it will be the middle manager. And the main target could be the micromanager. They will call it “unbossing”, but it is really a way to flatten their organizational structure and to get rid of poorly performing middle managers. According to Live Data Technologies, layoffs of white-collar staff in North America from 2018 to 2023 fell while for managers layoffs rose from 19.69% to 31.54%. Those figures are significant as the sample covered more than 6.5 million job changes in which the person did not start a new job within 60 days. More recently, most layoffs this year appear to be in the professional and business services sectors, with USAFACTS reporting the main focus being in “accounting, legal, architectural, engineering , and consulting services.” The numbers of staff sacked in 2024 may have risen considerably as suggested by the layoffs from Airbus, Amazon, Alphabet, Cisco, Microsoft, Meta, Goldman Sachs, PwC, Tesla, Google, and Nike. So, anyone micromanaging and causing their team to produce worse results would be top of the list for the sack. 𝐖𝐡𝐞𝐫𝐞 𝐖𝐢𝐥𝐥 𝐔𝐧𝐛𝐨𝐬𝐬𝐢𝐧𝐠 (𝐒𝐚𝐜𝐤𝐢𝐧𝐠) 𝐁𝐞 𝐈𝐧𝐬𝐭𝐢𝐭𝐮𝐭𝐞𝐝 𝐋𝐚𝐬𝐭? My guess: government, which is also the area where the fewest layoffs occur. However, if Donald Trump wins the election, and Elon Musk joins his team, that situation could change drastically. So, micromanagement may be the worst thing a boss could do, not to their staff, but to themselves. The great advantage that a boss receives by dumping micromanagement is that they don’t have to be a "boss" anymore. They can empower and give autonomy to their staff to focus on achieving team goals and organizational objectives. Most importantly, unbossing themselves can allow a manager to be a true leader. I believe that micromanagers’ situation will become increasingly worse. 𝐇𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐭𝐡𝐢𝐧𝐤 𝐭𝐡𝐞 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐢𝐧𝐠 𝐞𝐜𝐨𝐧𝐨𝐦𝐢𝐜 𝐝𝐨𝐰𝐧𝐭𝐮𝐫𝐧 𝐰𝐢𝐥𝐥 𝐚𝐟𝐟𝐞𝐜𝐭 𝐭𝐡𝐞𝐦? #MercurySays #Management #HumanResources #Micromanagers
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Middle managers are facing a growing number of challenging discussions, from RTO to team conflicts, layoffs, and mental health issues. The burden of these tough conversations is increasingly falling on them. To learn more about how middle managers handle these situations, check out the insightful article at worklife.news. #WorkLife #MiddleManagers #ToughConversations #RTO #Layoffs #MentalHealth #TeamConflicts #ManagementChallenges
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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Middle managers play a crucial role in handling tough conversations at work, especially when it comes to issues like mental health and layoffs. Learn more about their impact in the workplace from Gartner for HR expert Emily Rose McRae in the latest for WorkLife. #MiddleManagers #GartnerHR #Layoffs
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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The Role of Leadership in Post-Layoff Retention In the challenging period following layoffs, leadership plays a crucial role in retaining remaining talent and maintaining organizational stability. How leaders navigate this difficult time can make the difference between a company that emerges stronger and one that faces a talent exodus. 1. Lead with Empathy: Acknowledge the emotional impact of layoffs on remaining staff. Show genuine concern for their well-being and create safe spaces for open dialogue about concerns and feelings. 2. Provide Clear Direction: In times of uncertainty, employees look to leaders for guidance. Clearly communicate the company's path forward, including short-term plans and long-term vision. 3. Be Visible and Accessible: Increase your presence and availability. Regular check-ins, town halls, and open-door policies can help maintain trust and address concerns promptly. 4. Empower Middle Managers: Equip your middle managers with the resources and information they need to support their teams effectively. They are often the first line of defense in retention efforts. 5. Focus on Team Building: After layoffs, teams may be restructured or understaffed. Invest time in rebuilding team cohesion and fostering a collaborative environment. 6. Recognize and Reward: Acknowledge the increased workload and stress on remaining employees. Find ways to recognize their efforts and provide appropriate compensation or benefits. 7. Invest in Development: Show commitment to your employees' futures by continuing to invest in their professional development, even during challenging times. 8. Lead by Example: Demonstrate the work ethic, positivity, and resilience you expect from your team. Your attitude and actions set the tone for the entire organization. 9. Be Transparent About Challenges: While maintaining a positive outlook, be honest about the challenges the company faces. This honesty builds trust and helps employees feel like valued partners in the company's recovery. 10. Cultivate a Growth Mindset: Encourage innovation and creative problem-solving. Frame the post-layoff period as an opportunity for growth and improvement, both for individuals and the organization. Effective leadership during this critical time can transform a potentially demoralizing situation into an opportunity for increased loyalty and commitment. By focusing on these key areas, leaders can create an environment where valuable employees feel supported, engaged, and motivated to stay with the company through challenging times and beyond. If you found this post insightful, please give it a like and repost it to spark more conversations. Let's drive the future of transportation together! 🚀 Layoffs#hiring#management
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Middle managers play a crucial role in handling tough conversations at work, especially when it comes to issues like mental health and layoffs. Learn more about their impact in the workplace from Gartner for HR expert Emily Rose McRae in the latest for WorkLife. #MiddleManagers #GartnerHR #Layoffs
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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Middle managers play a crucial role in handling tough conversations at work, especially when it comes to issues like mental health and layoffs. Learn more about their impact in the workplace from Gartner for HR expert Emily Rose McRae in the latest for WorkLife. #MiddleManagers #GartnerHR #Layoffs
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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Middle managers play a crucial role in handling tough conversations at work, especially when it comes to issues like mental health and layoffs. Learn more about their impact in the workplace from Gartner for HR expert Emily Rose McRae in the latest for WorkLife. #MiddleManagers #GartnerHR #Layoffs
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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Middle managers play a crucial role in handling tough conversations at work, especially when it comes to issues like mental health and layoffs. Learn more about their impact in the workplace from Gartner for HR expert Emily Rose McRae in the latest for WorkLife. #MiddleManagers #GartnerHR #Layoffs
RTO, team conflicts, layoffs, mental health: more tough conversations are falling on middle managers
https://www.worklife.news
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"Calling Out the Elephant in the Room" - How to Communicate Bad News to Your employees There is no magic formula for delivering bad news to your team. However, some communication strategies can make the process easier and more empathetic. The first step is for organizational leadership to be open and honest. This means involving a well-informed communications team from the outset, ensuring they understand the changes and their potential impact. Whether it’s announcing layoffs, budget cuts, restructuring, or postponing a long-awaited project, bad news is never easy to convey. Employers should acknowledge and validate staff concerns, showing empathy and making it clear that those concerns are being considered. Then, clearly explain why the decision is being made. While it's not necessary to delve into every detail, transparency about the key factors influencing the decision is crucial. For example, if layoffs are necessary due to economic challenges, outline the situation candidly while emphasizing any support measures the company will provide to affected employees. Consistent communication is key. Leadership should maintain regular updates and provide executives with clear talking points to ensure a unified message across the organization. In cases like restructuring, where changes may unfold over time, keeping employees informed about what to expect helps manage anxiety and fosters a sense of inclusion. It is important that these issues, whatever they may be, are resolved internally before they escalate into an internal and external crisis situation. Handling such situations with honesty and compassion not only helps manage the current situation but also builds trust and fosters a culture of openness. #InternalCommunications #EmployeeCommunication #Communication #HopeIdume
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