SaaS Secret #2: Foster a Culture of Experimentation Experimentation isn’t a risk; it’s a strategy. The most innovative SaaS companies create safe spaces where ideas thrive, MVPs flourish, and failures teach valuable lessons. When you empower your team to think boldly and work outside the box, you uncover solutions that evolve with your customers’ needs. Here’s the kicker: this mindset isn’t just for Product or Technical teams. Go-To-Market and Support teams can benefit from experimenting too—whether it’s testing new messaging or reimagining customer interactions. When experimentation becomes part of your company’s DNA, you don’t just drive innovation, you boost engagement and build teams that feel deeply connected to your vision. 💡 If you want to stay ahead, don’t just innovate—build a culture that fuels continuous discovery. How is your team embracing experimentation? Share your ideas in the comments—I'd love to hear them! 🔔 Follow me for the full playbook—four more SaaS secrets are on the way. #Innovation #Leadership #SaaS #Engagement
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🎯 Unlocking Product Discovery Success for CEOs & Product Leaders! 🚀 Struggling with output-based vs. outcome-based software development? You’re not alone. It's time to rethink your product discovery process to boost efficiency and impact. Arches Capital In collaboration with 25Friday, No Such Ventures, hosting a free panel discussion for founders and Product Leaders! Speakers: Niels Struik Trustoo.nl and Guido Knook TheyDo - Journey Management share real-world product discovery techniques. Join us for a keynote and panel where experts will share insights and strategies to help you: 🎯 Uncover opportunities 🔍 Refine key features 📈 Optimize your product roadmap 📅 Date: Wednesday, October 23rd 🔗 Registration link in the comments #ProductDiscovery #SaaS #ProductManagement #Scaling
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Over the years, I’ve had the opportunity to work on many SaaS projects—some as an investor, others for organizations. One challenge that seems to be growing across the board is change adoption. Whether it’s new tech, processes, or tools, getting teams and users on board can be a real hurdle. 1️⃣ How have you successfully navigated this? 2️⃣ What strategies have worked for you to drive adoption and overcome resistance to change? 💡I’d love to hear your thoughts and experiences!
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What does it take to move beyond products not meeting customer needs and buggy tech? The cause is deeply rooted in the legacy tech leadership approach... In many organizations, Product and Engineering operate in separate silos, even when they share the same objectives. This model often results in misalignment, missed opportunities, and a lack of cohesive vision. 💡Enter ‘Two in a Box’: a transformative approach that isn’t about redefining roles but about reimagining collaboration to make dual accountability the engine of agile, customer-centric innovation. 🚀Building Enterprise SaaS at HRS Group, our CTO, Panagiotis (Takis) Aggelopoulos, and I entered the ‘Two in a Box’ model. It allowed us to go beyond conventional collaboration by becoming fully interchangeable on critical business and tech decisions. This integrated approach - seen in leading companies like Amazon or Salesforce - has proven to drive 30% faster time-to-market, reduced product rework, and improved customer alignment. 🔍Enhanced Decision-Making: Dual accountability reduces silos, essential for rapid, market-relevant decisions. 🔍Empowered Teams: Aligned leadership provides clear, consistent guidance, fostering innovation and high-quality delivery. 🔍Improved Product-Market Fit: When Product and Engineering operate as one, solutions evolve faster with a precise focus on customer needs, meeting high standards in quality and impact. 👏 We expanded this model to our tech leadership team and come to realize the scaled benefits empowering us to deliver impactful, tech-driven product experiences. Big thanks to our team: Katrin Schulte & Norbert Jipp, Niranjjani Kamalakkannan & Marko Schilde, Dr. Henning Schmidt & Dilip Balakrishna, Christopher Hecht & Khoi Vu, Olalekan Fuad Elesin & Saurabh Paramveer, James Cullum & Stefan Schnabel, Dzung Nguyen & Panagiotis (Takis) Aggelopoulos. With talent competition and rapid tech evolution, companies need more than just roles - they need dynamic, accountable partnerships. ‘Two in a Box’ enables SaaS organizations to stay adaptive, a key advantage as demands grow for scalable, high-performing enterprise technology. 📚 Book Recommendation Team of Teams by Gen. Stanley McChrystal – A true masterclass on interconnected leadership. Photo: Katrin Schulte #TwoInABox #ProductLeadership #EnterpriseTech #CustomerSuccess #Innovation
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Your team is failing with OKRs over and over AGAIN! 🛑 why is that? and how to avoid it 👇 --- One main reason OKRs fail with product teams is that teams are handed high-level business metrics to move yet they don't decompose those metrics and choose their bets. Examples: increase revenue from x to y decrease churn by x% increase profit margin to x% Those metrics are indeed very valid outcome-focused business metrics yet they are not actionable for product teams. There are a hundred ways in which one product team can influence revenue, churn, or profit margin. what exactly will the team work on? how will they approach the problem? where are they going to place their bets? meaning, those metrics are all functions of other inputs. those inputs as well might be a function of other inputs. Teams won't succeed if they battle on all fronts. An area of focus is what drives significant progress. Distracted teams looking to move a lagging business metric on all its fronts never succeed! there are two ways to solve this problem: 1. the product leader agrees with the team on a leading indicator to be their key result or 2. for more experienced teams, the team itself decomposes the problem, places its bets, and chooses leading indicators to work on. in short, have a strategy 😉 Reach out if you need any help! P.S. an example of a leading indicator: number of active free trial users for a SaaS product. This metric can predict future paid subscription growth since a higher number of active trial users may lead to more subscriptions. #okr #okrs #metrics #goals #saas #product
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There's a subtle but seismic shift when organizations cross the threshold from product to platform management. 1. Your Success Metrics Change PRODUCT: Success = Your Users' Success PLATFORM: Success = Your Partners' Success + Their Users' Success 2. Ecosystem Dynamics Emerge - You're no longer just shipping features - Third-party developers start building on top of your solution - Your roadmap includes API endpoints, not just user interfaces - You spend more time on documentation than marketing copy 3. Value Creation Shifts Before: You created 100% of the value Now: You might only create 20%, but you enable 500% more total value 4. The Critical Insight It requires comfort with less control. The best ideas often come from outside your team - and that's exactly what you want. Key Indicators You're Becoming a Platform: ✓ Partners ask about your API before your UI ✓ Competitors become collaborators ✓ Your team debates governance more than features ✓ Users create unexpected use cases you never designed for The most interesting part? This transition often happens organically before teams even realize it. The question isn't whether to make the shift, but whether to embrace it. Have you noticed this transition in your organization? What were the first signs? #ProductManagement #PlatformStrategy #TechLeadership #DigitalTransformation
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🚀 Sell Innovation, Not Products! 💡 It's not about fancy features; it is about changing behavior. Slack didn't sell "group chat software". Slack sold an organizational transformation. So, this was what caught attention: 1. 🚀 The innovation = Behavioural change: Real innovation can impact how people spend time interacting with systems. 2. Outcome orientation: Sell a solution like reduced stress from having better teamwork or enhanced productivity rather than listing what has been done in the feature. 3. Thought process: Something like Slack does not provide a ⚙️tool but a route to organizational transformation. Shift the narrative from what it is to what it enables ❤️🔥 . This is how slack built the market and created sustained value! This makes me glad to think of products as enablers of meaningful change. Great to pack this as I continue on my product management journey! Read the full article here to know more: https://shorturl.at/PVgw8 #ProductSpace #ProductManagement #Slack
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Are feature-based roadmaps right for your product strategy? Many SaaS teams default to feature-based roadmaps, but let’s challenge that approach. Building a roadmap around features might align teams in the short term, but can it drive long-term value? Thoughtful product leaders know it’s not about shipping features—it’s about delivering outcomes. The real question is: Are you building features that push your business forward? Or just checking boxes? Savio bridges this gap by transforming customer feedback into actionable insights, ensuring your roadmap is a growth driver, not just a feature list. Why should you rethink your product roadmap? → Feature ≠ Outcome: Prioritizing features can make your roadmap too tactical, ignoring the larger business impact. Instead, focus on what those features achieve: revenue, retention, or market differentiation. → Stay Customer-Centric: Your roadmap should reflect what your customers need, not just what’s easiest to build. → Balance Flexibility and Clarity: While feature-based roadmaps are great for keeping teams aligned on what’s coming next, they can be rigid. Savio allows teams to remain adaptable, incorporating fresh customer feedback as it comes in to keep your roadmap dynamic and relevant. Ready to take a smarter approach to your roadmap with our guide and template for feature-based roadmaps? Explore the full article to learn more: https://lnkd.in/dcQGCQdW #productroadmap #featureprioritization #GTM #productteams
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Launching #SaaSStory.ai from #SaaSOpen in New York. We believe every SaaS business is a story in the making, and we want to turn yours into a Growth Story. We curated 3 powerful offerings to transform your SaaS Story into a Growth Story: SaaS Up: From Product Development and DevOps to LLM/AI model training, we make turning your SaaS vision into a functional product, easy. SaaS Go: Whether it's PLG, PLS, or SLG, from ECP to ICP, and All-bound to FLM, we've got your GTM covered. SaaS On: From pitch decks to investor relationships and fractional leadership, we're here to propel your SaaS Upwards and Onwards. Introducing www.SaaSStory.ai - Your Growth, Our Oath #SaaSStory #SaaSOpen #NYC #GrowthStory SaaS Story SaaSOpen → Sept 5-6, NYC
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Scaling a #SaaS company from $1 million to $10 million isn’t just about increasing sales - it’s about transforming your entire operational approach. Our “RevOps Playbook” webinar is designed to guide you through this critical growth phase with strategic insights and practical tools. Whether you’re looking to optimize your current processes or build a foundation for scalable growth, this session will provide the blueprint you need. Key Takeaways: ◾ Identify key metrics and KPIs that will help you monitor performance and make data-driven decisions. ◾ Explore essential tools and technologies that support a scalable RevOps framework. ◾ Learn about the do’s and don’ts along the way... #revops #revopsplaybook #revenueoperations #saasgrowth #freewebinar #gtm #saasbusiness #startupsuccess #startupgrowth #revenueleadership #saasstartups #salessuccess #businessgrowth #gotomarket #scaleups #scalingbusiness #scalingup #revenuegrowth #revenuestrategy #salesefficiency #successstrategy #gtmstrategy #revenueboost #monetization #revenuegeneration #productgrowth #saasproduct #customerengagement #customeracquisition #customerretention #gtmmotion #gtmplays #customersuccess #cs #gtmomentum #revenueteams #revenueoperations #gotomarket #gotomarketstrategy #webinarseries #freeevent #growthstrategies #growthjourney #revenuecycle #revenuestreams #growthdrivers #salesleadership #growthlevers #leadconversion #leadcapture #leadnurturing #salesfunnel #customerjourney #saasmarketing #saassales #salestools #salesandmarketingalignment #revgenius #masterclass #paneldiscussion #saasmetrics #knowledgesharing
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Merely investing in new technology isn't a cure-all; without proper team training, the challenges will persist.💡 Dan Sloshberg, VP of Customer and Product Marketing at Exclaimer, emphasizes the critical importance for IT leaders to grasp that acquiring tools alone is inadequate. 🚀 Delve deeper into this discussion in our latest on-demand webinar, 'How IT leaders can drive growth in 2024', available now. 👉 https://bit.ly/4bLyfnR #information #technology #saas #leaders #tech #artificialintelligence
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If you haven't read SaaS Secret #1: https://www.linkedin.com/feed/update/urn:li:activity:7264969399449665536/