Jim Mahoney’s Post

There are five large CPG companies (okay, maybe ten) capable of doing their own advanced measurement of digital media spend over an extended period of time – we’re talking about either multi-touch attribution (MTA) or sales lift and incrementality not solely tied to individual campaigns. The vast majority of top 25 CPG companies don’t have the internal resources or have partnered with data or measurement companies to help them understand what is working and what is not. Even the large CPG clients with massive data science capabilities find it difficult to sustain delivering insights where sales outcomes drive digital advertising decision making. They either lack the data, have challenges with carry through (comparing exposed audiences with users who actually bought) or simply have other priorities. Some CPG clients rely on their agencies for measurement work, but more than likely there are media and data providers helping with the measurement (sometimes grading their own homework) but ideally, third party measurement providers are involved. The “easy button” for activation in CPG has been to use major players like The Trade Desk and the LiveRamp Marketplace, even the Amazon DSP. CPG purchase data from a wide variety of sources is available, although a material source of inventory will be going away soon with Oracle Advertising ceasing operations in September. Measurement has gotten much harder. Changes in Apple’s privacy policy a couple years back has made it tougher to measure the effectiveness of digital campaigns in Apple devices. In spite of Google’s reversal on the deprecation of cookies, the writing’s on the wall and by giving consumers the choice to be tracked (or not) we all know how that’s going to end up – same way as 80% of iPhone users telling the App not to Track. I’ve been very encouraged over the last 6 weeks since I started my new gig at Scanbuy. Client-side execs at large CPG companies who own 1PD strategies are genuinely interested in the quality and scale of our purchase data: 100% opt-in from receipt scans and loyalty card programs, and 13MM MAUs representing spending across all classes of trade. Key brands and categories are well represented. The best part is we offer flexibility in measurement. Do it yourself if you have the data science team and the chops. Use our measurement partner. Use your own measurement partner after a short certification process with Scanbuy. Learn what is working and what is not. Optimize. Learn some more. You have to license the data in order to do measurement. Use this approach with your CTV spend. And other digital tactics. I find CTV the most interesting because so much spend is going there. Wouldn’t it be great to measure the sales impact? Hit me up or wait for me to ping you. We’re here to help CPG Innovators do cool things. #CPGmarketing #purchasedata #CTV #analytics

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