Jeff J Da Silva’s Post

Hi connections, 🚀 Exciting Milestone Achieved! 🚀 I’m thrilled to announce that I’ve just completed the #BuiltWithAgentforce Quest on Salesforce! 🎉 This journey has been an incredible opportunity to dive deeper into the world of Agentforce, Salesforce’s powerful solution for agents and service teams. The quest helped me strengthen my understanding of its features, best practices, and how it drives exceptional customer experiences. Here are some key takeaways from the quest: 🔹 Advanced capabilities of Salesforce Agentforce 🔹 How to optimize service delivery with intelligent automation 🔹 Best practices for creating seamless workflows and integrations 🔹 Insights into improving agent productivity and satisfaction Completing this badge is not just a personal achievement but also a reminder of the endless learning opportunities Salesforce offers. Big thanks to Salesforce Trailhead for the amazing resources and for supporting continuous growth and innovation in the Salesforce ecosystem! Looking forward to applying these new insights and skills to deliver even more value to my team and clients. 🚀 #Salesforce #Trailhead #Agentforce #LearningJourney #CRM #SalesforceCertified #ProfessionalGrowth #TechCommunity #BuiltWithAgentforce #SFSweepstakes

Agentforce has been one of the most talked-about Salesforce releases this year. But let’s get to the real question: what’s the ROI? 💡 From automating repetitive tasks to improving lead conversion and sales enablement, Agentforce has the potential to supercharge your team’s productivity. However, unlocking that ROI requires the right strategy. 👉 Check out this blog to learn more: https://okt.to/7P8mDh #agentforce #salesforce

🌟 Thank You for Joining “Getting Started with Agentforce”! 🌟 What an incredible session! It was a pleasure to walk you through how Salesforce Agentforce empowers organizations to enhance customer service and drive efficiency. 🚀 🙏 A huge thank you to everyone who attended, engaged, and shared your insights. Your questions and comments truly enriched the discussion! 📽️ Missed the session? You can watch the full recording here: https://lnkd.in/etbimqvi Let’s keep the conversation going! Drop your questions or favorite takeaways in the comments – I’d love to hear your thoughts. 💬 🌟 Stay tuned for more webinars and insights. #Salesforce #Agentforce #WebinarRecap #CustomerService #Innovation

🌟 Maximize Efficiency with Salesforce Agentforce and Lumiere Systems! 🌟 In today’s fast-paced world, empowering agents with the right tools is essential to delivering exceptional customer experiences. That’s where Salesforce Agentforce comes in – a cutting-edge platform designed to streamline operations, improve collaboration, and provide agents with the insights they need to excel. At Lumiere Systems, we specialize in implementing and supporting Salesforce solutions, and Agentforce is no exception. Our team ensures a smooth and efficient rollout tailored to your business needs, empowering your agents to perform at their best from day one. ✅ Why choose Lumiere Systems for Agentforce? Tailored Implementations: We assess your business processes and customize Agentforce to fit your unique goals. Seamless Integration: Our expertise ensures your systems and data work in harmony, maximizing Agentforce’s capabilities. Ongoing Support: From training to troubleshooting, we’re here every step of the way to ensure your agents succeed. 🚀 Ready to elevate your agent experience and drive results? Let Lumiere Systems and Salesforce Agentforce transform your operations! 💬 Let’s connect and explore how we can make it happen. Comment below or send us a message to start the conversation. #Salesforce #Agentforce #CustomerSuccess #DigitalTransformation #LumiereSystems #Efficiency #Innovation

🎉 Today, I built my very own Salesforce Agentforce Agent by leveraging Custom Agent Actions, Prompts, and Flows. Here are some highlights: 1. Easy setup: Teaching the agent about your business is straightforward, thanks to an intuitive setup process. 2. Automated actions: Setting up workflows and automated actions is seamless. 3. Transparency: Every step is visible, making it easy to fine-tune the agent’s actions to ensure it aligns perfectly with your goals. 🎥 Check out the video to see it in action! #BuiltWithAgentforce  #SFGiveaway #Salesforce

#TitanTipTuesday The big news in the Salesforce world? It’s all about Agentforce! 🎉 Generally available from today, this platform lets you tap into autonomous agents designed to boost self-service and cut down wait times for your customers. Implementing new tools like Agentforce is exciting, but sometimes, the best move before diving into something new is to revisit your Salesforce basics. Strengthening your foundation helps you make the most of every new feature. Salesforce Basics to Revisit: ✅ Objects & Fields - The backbone of how you structure your data ✅ Records - Every individual data entry you create ✅ Standard vs. Custom Objects - Pre-built options vs. tailored storage for your unique needs ✅ Relationships - How you connect data across objects to gain deeper insights ✅ Lightning Experience - A modern, efficient interface to boost your productivity ✅ Leads & Opportunities - Tools to help you track and close your deals ✅ Reports & Dashboards - Powerful ways to visualize and analyze your data Mastering these essentials ensures you’re ready to maximize Agentforce's potential and everything else Salesforce has to offer your business! #TitanTipTuesday #SalesforceBasics #Agentforce #Titan #Salesforce

🚀 Don't miss out! Join us on November 26th to learn how Agentforce in Salesforce can automate processes and boost efficiency. Click the link to register and transform your workflows! 🔗Join here - https://lnkd.in/dC-mfUek #Agentforce #Salesforce #SalesforceAI

Agentforce GA. Coming 10/29. Are you ready for Agentforce projects? I hate to break it to you, but depending on the use-cases, there can be lots of work to do... I mean Data, Actions and Guardrails won't just pour themselves in your org to meet your needs... Are you ready? Follow me to keep up with Agentforce. #salesforce #agentforce #salesforcedatacloud #marketingchampions

Prepare to see Agentforce in action! Witness how this powerful tool can transform your workflow and increase productivity. Don’t just read about it—see it in action! Register Now: https://lnkd.in/gE5PfKRg #livedemo #webinar2024 #techInnovation #productivityboost #salesforce

I am excited to share a new Agentforce milestone in the Salesforce Org Recently, I set up Agentforce in our Salesforce org to streamline and elevate the email drafting process, blending automation with a human touch. Using Agentforce, I have configured AI-driven email drafting that allows quickly generating, customizing, and sending emails with pre-built, AI-generated templates tailored to various customer needs. Salesforce #Agentforce #EmailAutomation #ProductivityBoost #CustomerExperience #InnovationInAction