Jason Mirabella’s Post

📉 Did you know that knowledge loss due to employee turnover costs businesses billions annually? 😱 A staggering 42% of institutional knowledge resides solely with individual employees, meaning their departures can leave organizations unable to handle nearly half of what they did. 💸 A recent IDC study revealed companies lose $31.5 billion annually due to poor knowledge sharing. ☠ A company with 1,000 employees can expect to lose $2.4 million in productivity annually due to day-to-day inefficiencies caused by knowledge loss, and a firm with 30,000 employees might expect to lose $72 million annually. 👉 In my latest article, I dive into this issue and reveal how speech technology can be a game-changer. https://lnkd.in/gK4r83rM

How we as a consulting firm maintain innovation and relevance: 1. Stay Ahead of the Tech Curve: —> Dedicate resources to research and development on emerging technologies relevant to our niche (e.g., AI, automation, data-driven decision making). —> Encourage continuous learning among consultants, promoting professional development on cutting-edge trends and tools. 2. Evolve our Human-Centered Approach: —> Anticipate how changes in technology will impact the employee experience, such as evolving leadership skills needed in a more digitized landscape. —> Explore how soft skills will need to adapt alongside new technologies (e.g., remote collaboration, virtual team management). 3. Expand Generational Focus: —> Keep a pulse on emerging generations entering the workforce and the distinct workplace values and attitudes they will bring. —> Adapt your trainings and workshops to reflect their communication styles and learning preferences. 4. Prioritize Data-Driven Insights: —> Expand our assessment capabilities to include quantitative performance metrics tied to technology adoption, and employee skill development. —> Demonstrate the results of our work in a tangible way, using data as your strongest selling point. —> Host webinars or roundtable discussions, bringing together leading voices on workplace evolution and digital transformation. 5. Build Strategic Partnerships: —> Collaborate with technology firms to provide joint solutions to clients, combining our human-focused methodology with their technical expertise. —> Seek out partnerships with academic institutions doing cutting-edge research on the future of work and the impact of technology on people. Remaining innovative and relevant isn't simply about using the newest shiny tools. It's about continuously adapting our understanding of how technology intersects with people, teams, and the very way work is done.

Business spend TONNES of time, money and energy assembling the best possible teams, from the top C-suite right down to the employees on the front-line. So when it comes to overcoming challenges in the business, you'd *think* that the internal teams are better at coming up with solutions, right? Well, you might be wrong. While there are pros to relying on internal consultants to help businesses overcome problems, there are also cons to. The biggest one being getting stuck in a "We've always done it this way" trap and not being able to see the wood for the trees. If... 🫠 your 'culture' is starting to feel more like a straightjacket than the carefully-crafted workplace you were aiming for 🫠 teams are getting stuck in processes for the sake of doing things 'the way they should be done' 🫠 no-one's speaking up with ideas or innovation for change ... then it might be time to breath some new life into things with an external consultant. Bringing someone from the outside into your business can feel a little scary, but it can also be the thing that finally helps you make some progress in the right direction. External consultants bring a wealth of knowledge from their own specialism as well as not being restrained by the intricacies of how your business is run right now. Sure, they don't have as much knowledge about the culture, strategy, or goals of the business - but assessing things WITHOUT this knowledge can be really powerful! External consultants don't bring any attachments or ulterior motives with them - they approach things by assessing the problem and presenting possible solutions. And you can go one step further and combine these external truth-tellers with the internal knowledge - by having external consultants work side-by-side with internal consultants, you get a balanced approach: ✅ context, cultural sensitivity, and necessary process knowledge  PAIRED WITH ✅ objective, boundary-pushing, innovative solutions. The best of both worlds, right?! If your business is facing challenges that you can't seem to solve, HI - I can help! Drop me a DM to chat!

In this article, we delve into the crucial topic of why company reorgs often lead to work friction and how one company found a better approach. Company reorganisations/transformations have become part of our battle rhythm. They can be powerful. But ignore how large structural change impacts individual employees, and you're bound to run into problems. Expensive, lingering problems! Learn how one company used FOUNT Global, Inc. to dig into the friction their digital transformation inadvertently caused and took steps to address it. #transformation #workfriction #friction #changemanagement #work #data

Shiny new tech can be exciting! 💻✨ It promises increased efficiency, happier employees, and a competitive edge... But that promise can turn into a financial nightmare if you neglect two important things - employee training and change management. You can end up losing money simply because employees can’t use their technology. When employees have trouble using their business tools, productivity drops. Mistakes can be made, and customer service can fail. Check out our latest blog for common staff technology issues as well as the solutions 👀 #badtech #workplacetech #techsolutions #businesstechnology

Is Your Business Losing Money Because Employees Can’t Use Tech? - Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world. But that promise can turn into a financial nightmare if you neglect two important things. These are employee training and change management. You can end up losing money […] https://lnkd.in/g4UwyuSv

A process has been streamlined when it has been simplified. This simplification process is usually achieved by removing complex or unnecessary steps. There are several ways to streamline a process that includes various approaches and modern business, information technology platforms that help organizations thrive. Streamlining your business processes is one of the best ways to save time and costs. This can be done by reducing redundant tasks, automating mundane ones, or creating new ones altogether to minimize cost and #maximizeefficiency in an organization. All these tasks can lead to a better business environment for your clients and a better type of work for you. With streamlined #businessprocesses, it becomes easy to monitor and analyze the results of your company’s activities more closely. It is easy to track where errors crop up and where you might need to add additional training for new employees or update old processes that are no longer efficient. Finally, streamlining your business processes can help you create a more engaged and motivated workforce. By involving employees in the process improvement process, you can empower them to contribute their ideas and expertise, and foster a culture of collaboration and innovation. This can lead to increased job satisfaction, higher employee retention rates, and a more positive company culture. #iTechtions #BusinessEfficiency #ProcessStreamlining #EfficiencyBoost #WorkflowOptimization #BusinessAutomation #ProductivityGains #OperationsManagement #StreamlinedProcesses #BusinessOptimization #EfficientWorkflow #MaximizeEfficiency #WorkflowEfficiency #BusinessOperations #OperationalExcellence #EfficiencySolutions #ProcessImprovement #EfficiencyTips #EfficiencyHacks

All business leaders understand the balanced dance between meeting customer needs and ensuring profitability, alongside the operational efforts required to achieve both. Sometimes, independent of the nature of the business and even its size, the operational efforts create a high level of complexity which detours the attention from the main and most important aspects of the core business which are focusing on the customer and maintaining profitability. Here’s our perspective on the key distinction between core functions and supporting functions within an organization. We believe that a sustainable future for businesses lies in the standardization of supporting functions, relieving the organization of this burden. This enables your business to fully concentrate on driving its core operations forward. #Core #functions are the primary drivers of an organization's success, characterized by the following key attributes: 🟦 Revenue Generation: Directly contributing to revenue streams while ensuring profitability. 🟦 Competitive Advantage: Playing a crucial role in establishing and maintaining the organization’s unique position in the market. 🟦 Customer-Centricity: Meeting and exceeding customer needs and expectations. These attributes make core functions essential for any successful business strategy. #Supporting #functions, on the other hand, provide the necessary foundation for core functions to operate effectively. Their attributes include: 🟦 Cost Efficiency: Managing resources to minimize expenses without compromising performance. 🟦 Workforce Optimization: Balancing headcount to maintain productivity and operational harmony. 🟦 Analytics and Reporting: Offering data-driven insights to inform decisions and measure success. 🟦 Operational Support: Ensuring seamless execution of day-to-day activities. 🟦 Quality Control: Maintaining high standards to support consistency and reliability. Both core and supporting functions are critical to an organization’s ecosystem, with core functions driving direct value and supporting functions enabling their success. At COZIA, we take the complexity of managing supporting functions off your shoulders, allowing you to focus fully on growing your core business. Our expertise spans multiple industries, ecosystems, and geographies, ensuring optimal solutions tailored to your needs. With a focus on high expertise, streamlined workforce management, and access to cutting-edge best practices, we redefine how support functions are managed for maximum impact. We are your tech driven, modernized global business service center. Request a meeting with one of our experts! www.coziasolutions.com

In today’s fast-paced business environment, operational efficiency isn’t just a buzzword; it’s a game changer. By streamlining processes and optimizing resources, organizations can not only enhance productivity but also elevate their administrative capabilities. So, how can companies achieve this pivotal balance? First and foremost, embracing technology is essential. Automation tools can take over mundane, repetitive tasks, freeing up time for your staff to focus on strategic initiatives. Imagine your administrative team spending less time on data entry and more time on critical decision-making! This shift not only boosts morale but also amplifies the overall output of your organization. Furthermore, fostering a culture of continuous improvement is crucial. Encouraging feedback and innovative ideas can lead to valuable insights into existing processes. Regularly reviewing workflows helps identify bottlenecks and inefficiencies, allowing you to adapt and evolve in an ever-changing landscape. Lastly, collaboration is key. An open line of communication between departments ensures that everyone is aligned towards common goals. When teams work together seamlessly, operational efficiency flourishes, leading to heightened productivity and success. Operation efficiency and strong administration go hand in hand, creating a solid foundation for growth. #OperationalEfficiency #AdministrativeExcellence #BusinessGrowth #TeamWork #Innovation #ProductivityBoost

Is your business losing money because employees can’t use tech? New technology promises efficiency and a competitive edge, but without proper training and change management, it can become a financial drain. Read our latest blog to learn how to avoid these pitfalls and get the most out of your tech investments. #TechTraining #ChangeManagement #BusinessEfficiency #ITSupport #ProductivityBoost #TechSolutions #EmployeeTraining #BusinessGrowth #ITConsulting #TechManagement #StaffDevelopment #TechUpgrade #ChangeLeadership #WorkplaceProductivity #DigitalTransformation