Heartland Bank and Trust Company’s Post

By making all banking parties accountable for the implications of Fraud for the first time, we should see a significant change in how banks collaborate on investigation and recovery workflows…good news for the consumer 👍

If someone emails or calls you alleging to be from your bank, you have a right and responsibility (to yourself) to verify their identity. Ideally, there would be no question in your mind because you have a personal banker who is well known to you. Otherwise, tell the caller you intend to contact the bank through a phone number listed on the bank's website or the number on your debit card. If it's an email, don't click anything! Go through established, safe channels to check your online banking or call your banker. Five extra minutes could change the way you spend your retirement years. #relationshipbanking #fraudprevention

Fraud is one of the biggest concerns in banking today. Here is a great article on the forms of payment fraud along with steps on how to prevent them. -CM

7 common banking scams (and how to avoid becoming a victim) "Banking scams are common, and they're becoming more sophisticated. Learn how to avoid the seven most common bank scams." https://brev.is/P5fFZ

7 common banking scams (and how to avoid becoming a victim) "Banking scams are common, and they're becoming more sophisticated. Learn how to avoid the seven most common bank scams." https://brev.is/u4VjH

My checking & savings accounts were emptied 'in minutes' after a text - bank thought I was transferring money to myself https://lnkd.in/exhvJE_c 🇺🇸3/18/2024/Mo.🇺🇲 Reading this article should enlighten YOU, to some of those different methods, criminals have and will use assorted ways to steal money from YOUR financial institution's account.

Bankers Trust will never call or text you asking for your personal information. If you receive a text message that appears to be from Bankers Trust and is asking you to verify a transaction on your account by clicking on a link, do not reply to the text, click the link or provide your online banking credentials. Learn how text message scams work, how to protect yourself and what to do if you think you’ve been targeted: https://lnkd.in/g9s4bdfB

Fraud has been on the rise my whole banking career, I would recommend reading this short article to remind yourself of most common risks and the ways to reduce them.

While the goal is always to protect customers, the debate continues between focusing on preventing scams vs. expanding reimbursement obligations. I’m firmly in the prevention camp, as it creates a safer and more reliable financial environment for both banks and customers. Thoughts? #Fraud #Payments #FinCrime #Banking