New research from Retail Economics and SymphonyAI reveals the transformative impact of AI in retail. The findings are staggering: the world’s top 200 retailers have boosted pre-tax profits by nearly 40% and reduced their carbon intensity by 21% over five years—all thanks to technological investments, particularly in predictive and generative AI. According to Businesswire, the study highlights the power of connected retail, where AI-driven insights streamline operations across supply chains, inventory management, and customer engagement. Notably, food retailers lead the charge, using AI to optimize stock levels and slash waste, achieving both higher profits and significant sustainability gains. Yet, challenges remain. Many retailers struggle with siloed data and uneven AI adoption, leaving potential value untapped. Leaders are showing what’s possible by breaking down barriers with integrated platforms like SymphonyAI’s, which unify data for real-time, confident decision-making. This research underscores a critical shift: AI isn’t just about efficiency—it’s about resilience, agility, and meeting the demands of an increasingly sustainability-conscious consumer base. Retailers who prioritize AI adoption now will shape the future of the industry. https://lnkd.in/gre6Ejpm #RetailInnovation #ArtificialIntelligence #Sustainability #BusinessGrowth #ConnectedRetail
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🌟 Ready to unlock the secrets of the retail supply chain revolution? Dive into the transformative power of AI with Total Retail! Discover how leading retailers are harnessing artificial intelligence to optimize processes, reduce costs, and elevate customer experiences. 🚀 Don't miss out – read more here ➡️ https://bit.ly/3Tv2xEq Subscribe for more content like this 📬 https://bit.ly/3HsNcxf #TotalRetail #RetailIndustry AI #ArtificialIntelligence #SupplyChainOptimization #SupplyChain
Modernizing Retail Supply Chain Challenges With AI
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When AI meets Retail: A RET-AI-L Revolution! The retail sector in Italy plays a crucial role in the country's economy, impacting consumption, diversity of offerings, and employment. With a vast number of stores and a strong shopping culture, Italy presents a unique and rich landscape for companies of all sizes and product types. The chapter of the new Gruppo Maggioli book "DIGITAL ITALY 2024 - Rapporto sull'intelligenza artificiale" aims to analyze and delve into the impact of Artificial Intelligence (AI) on the retail context and dynamics in Italy, exploring the main areas of application and impact on maximizing the top line and optimizing the bottom line. We will also highlight the challenges that CEOs and C-Level executives of major retailers have shared with the JAKALA Retail Observatory in a European-level research and numerous discussion sessions. Six areas where AI has the most significant impact on the retail business have emerged: - Hyper-personalization of consumer relationships - Optimization of commercial propositions - Automation of customer service - Optimization of operations - Product/service innovation - Risk management Supporting our arguments, we will include data from: - International research conducted by the JAKALA Observatory in Italy, France, Spain, Portugal, the United Kingdom, Germany, Denmark, and Switzerland in the first quarter of 2024. - Discussions held in numerous events, including The Retail Summit organized in Stresa by Confimprese, JAKALA and The Innovation Group (July 3-4, 2024). - AI-focused groups organized by JAKALA during the first half of 2024. In conclusion, we will delve into the two phenomena that our research has identified as priorities for creating a competitive advantage in the future through the adoption of Artificial Intelligence: - Personalization of Customer Experience and Engagement - Human Resource Management Thanks to the co-authors & experts Marta Mincuzzi Cecilia Marchi Francesco Pagano Stefano Brigaglia Bruno Roda Norman Pagani Special thanks to The Innovation Group Emilio Mango Valentina Bernocco, Arianna Perri, Elena Vaciago Book available online: https://lnkd.in/dWGeZBYa
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Artificial intelligence is already transforming how brands and retailers manage their supply chains. In his latest article for Retail TouchPoints, TradeBeyond’s Eric Linxwiler breaks down how retail businesses are using AI to drive efficiency and foster sustainability. https://ow.ly/Tnsh50SqeI3 #AI #SupplyChain #RetailTech #ESG
How Data and AI are Driving More Sustainable Retail Sourcing - Retail TouchPoints
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It was incredibly interesting to take part in the Retail and CPG Gen AI roundtable last week, with the HFS Research. Listening to Retail and CPG industry leaders around the table, talking about their experiments in Gen AI and their early success (and challenges) really did underline the power of this technology. I truly believe that we are at the start of a fundamental shift in how Retailers interact with their customer and employees. However, in all of the excitement with the new tech, let’s not forget the people using it. A key challenge for all of us will be in evolving the workplace to accommodate both humans and technology in new ways. AI can enhance the workplace, but hopefully not replace the worker. For Retail, the topic is most vital in supply-chain. I've taken a look at this in an article in Internet Retailing today. Let me know what you think. Link to the article: https://lnkd.in/eTkjUnGr #PublicisSapient; #AI; #DigitialBusinessTransformation; #InternetRetailing
GUEST COMMENT The human touch in supply chain: balancing technology with people power - InternetRetailing
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A new global study from Relex Solutions reveals retailers and FMCGs are prioritizing technology investments to enhance ecommerce (1st), improve inventory management (2nd), and boost demand forecasting (3rd) over the next 3-5 years. Top challenges cited were rapidly shifting consumer demand (55%), global disruptions (50%), and inaccurate demand sensing (43%). As consumer volatility persists, companies must transform supply chains by breaking down silos, embracing AI/ML, and fostering agility to accurately predict demand. https://ow.ly/SqSx50Rb7fb #FMCG #Retail #Technology #AI #SupplyChain
The top retail/CPG planned technology spending area is…
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AI is reshaping retail supply chains for a greener future! For Retail Technology Review, TradeBeyond's Eric Linxwiler breaks down how emerging tech is boosting sustainability across the industry. https://lnkd.in/gXSF9ugg #AI #Sustainability #SupplyChain #ESG #SustainableRetail
How AI is driving a more sustainable future for retail supply chains | Retail Technology Review
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A new survey reveals the number one technology for retailers and consumer packaged goods companies. While 57% of these companies plan to invest in predictive and generative AI in the next 3-5 years, AI and machine learning actually ranked fifth in importance for overall technology spend. Enhancing e-commerce capabilities led all technology spending priorities, followed by improving inventory management, demand forecasting, and leveraging data analytics, which made up the top four. See key findings from Chain Store Age: https://lnkd.in/g7Mreb6r #ChainStoreAge #Retail #Ecommerce #CRE #NewMarkMerrill
The top retail/CPG planned technology spending area is...
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Exciting news from the world of retail and CPG! The latest research on generative AI has revealed that almost all respondents are experimenting with this technology. It's clear that the industry is embracing innovation and prioritizing AI and emerging technologies is critical to staying ahead. As the retail landscape evolves with new channels and technologies, companies are using AI not only to improve efficiency, but also to enhance the consumer experience. It's inspiring to see how this technology is being used to deliver personalized experiences and drive growth. Stay ahead of the curve by incorporating AI into your retail strategy. How are you leveraging the power of AI to improve your business? Let's continue to push the boundaries of innovation in the retail industry. https://lnkd.in/dJ8GYFsj #AI #RetailInnovation #CPG #EmergingTechnologies
EY Consumer Products and Retail releases Executive Pulse survey
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The retail supply chain is undergoing a major transformation, driven by the rise of e-commerce and the increasing complexity of global supply chains. In Gartner's 2023 Top Supply Chain Technology Trends report, "actionable AI" was named the No. 1 trend. This reflects the growing recognition among retailers that artificial intelligence is essential for modernizing and optimizing the supply chain. #supplychain #artificialintelligence
Modernizing Retail Supply Chain Challenges With AI
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Is too much data bogging down brands? CPGs increasingly rely on AI to crunch large data stores and find insight to win in the market, but many are falling short of their digital transformation goals due to outdated technology. Insite AI's EVP of Strategy Consulting, Capri Brixey, sat down with FoodNavigator editor recently to discuss #AI, #data, and how brands can take small steps to get out of digital debt. https://lnkd.in/g5TQaPth
[Video] CPG brands' AI ambition might be weighed down by 'digital debt'
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