No Data, No Dollars Anyone who has heard me speak recently will have heard me say this. Retail Media is hugely profitable for retailers. Unsurprisingly they want more and more investment from manufacturers, often times in return for ads that are becoming less and less effective. As manufacturers we need to make sure we are making the maximum return possible on ever £,$,€,¥ (or any other currency invested). For me, that means knowing what we want in return and that starts with access to robust, accurate, complete and timely data for every campaign we invest in. Simply put, if you don’t get data in return you shouldn’t be investing. Recently I spoke with Lauren Livak Gilbert and Peter Crosby of The Digital Shelf Institute. Amazingly, they have chosen to refine my words and meanings and turn them into the amazing article attached. If you aren’t a member of the DSI I really can’t advocate it highly enough. They do excellent work and their podcast is the best in the industry. #digitalcommerce #ecommerce #cpg #fmcg #cpgindustry #fmcgindustry #digitalshelf #retailmedia #digitalretailmedia #omnichannel #digitalretail
🚀 The retail media landscape is experiencing explosive growth, projected to hit nearly $130 billion by 2028 — more than double the $55 billion spent this year! 📈 But as brands dive into this lucrative channel, it’s crucial to be strategic and demand clarity on ROI. Brands are often asked to invest based on trust alone, which isn’t a sustainable strategy. While retailers rake in in margins of 60-65%, many brands struggle to obtain reliable performance data. Gregor Murray, VP of Strategy at Digital Commerce Global (DCG), emphasizes the importance of a “no data, no dollars” approach. DCG's recent Retail Media Benchmark Report sheds light on key considerations for effective retail media investments 👀 ✴ Engaged Leadership: Organizations with digitally savvy leaders see a significant market share growth (13.8% vs. 8.1%). Engaged leaders are better at negotiating, strategizing, and securing the data needed for informed decisions. ✳ Clarifying Objectives: It’s vital for brands to shift focus from merely seeking incrementality to enhancing customer satisfaction. Retail media isn’t impulsive — it's intent-driven! ✴ Understanding Your Investment: Brands must refine their retail media strategy by establishing clear objectives and leveraging robust data. Regular performance reviews and campaign testing are essential. ✳ The Six Reasons to Invest: As outlined in Murray's GRADES model, the goals should include growing basket size, retaining customers, acquiring new ones, driving trials, engaging lapsed customers, and satisfying new ones. In a world where retail media is becoming a cornerstone of marketing, brands must demand better data and forge collaborative partnerships with retailers. As Gregor puts it, “It’s your money. Make sure you know what you’re investing in.” 💡 Let’s embrace this retail media revolution wisely! 💪 Click below to read our latest blog ⤵ #RetailMedia #DigitalCommerce #MarketingStrategy #DataDriven #Leadership #CustomerEngagement #InvestmentStrategy
Commerce Strategist | Global Digital Community Leader | Executive Director, Digital Shelf Institute | Unpacking the Digital Shelf Podcast Co-Host
3moThank you Gregor Murray for sharing your insights!