Feat Systems’ Post

India's push for financial inclusion has spurred rapid #digitalbanking adoption, but it's also brought a troubling rise in financial fraud. In 2023 alone, over 1.1 million cybercrime cases were reported, spanning UPI, debit, credit card, and internet banking frauds. The #bankingsector faced criticism for inadequate handling of customer complaints. Explore a #casestudy showcasing how a leading private bank in India addressed a ongoing and backlog of 20,000 cybercrime complaints (cases) using #UiPath #automation. By slashing Average Handling Time to just 5 minutes per case and significantly reducing daily efforts, they boosted efficiency by 200% while enhancing customer satisfaction. Discover how Feat Systems, with UiPath, can transform your more business processes. Contact us to optimize processes and effectively combat financial fraud. https://lnkd.in/gv27Utv Hiren Panchani Preet Badhwar Nitin Kotian Rachit Srivastava Sridhar Durairajan #usecase #bfsi #banking #bankingautomation #rpa #digitaltransformation #roboticprocessautomation #featsystems

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