Emma Lo’s Post

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Customer Success & RevOps Leader | Top 10 North American CS Thought Leaders watchlist | Podcast host of CS In Focus | Help businesses accelerate in customer-led growth

Gifting is one of my favourite ways to connect with customers. 🎁 But it's not about sending a random, generic message. It should be personal and thoughtful. GildedBox caught my eye for the CAB thank-you gift after seeing Tyler Lessard 🎯 ‘s experience. Brad Smaling quickly jumped on a call with me and suggested the perfect gift. --------- Most of our customers are busy executives travelling the world. They don't need another travel mug. That's why the luggage tag with the Apple AirTag was the perfect choice: ✔️ Unique experience ✔️ True personalization ✔️ Compact for carry-on ✔️ Perfectly aligns with Noibu‘s mission of error detection ✔️ And we’re following them for life (just kidding) Thoughtful gifting makes all the difference. P.S. What was your favourite gift you have received so far? #CustomerExperience #ThoughtfulGifting #Noibu

Emma Lo

Customer Success & RevOps Leader | Top 10 North American CS Thought Leaders watchlist | Podcast host of CS In Focus | Help businesses accelerate in customer-led growth

5mo

Thank you for unboxing with me. Ryan Wittmann, MSM ❤️

Emma Lo

Customer Success & RevOps Leader | Top 10 North American CS Thought Leaders watchlist | Podcast host of CS In Focus | Help businesses accelerate in customer-led growth

5mo

Christian Jakenfelds ^ this was what I mentioned yesterday

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Jon Rydberg

GTM Advisor | Servant Leader | 3x Girl Dad | Limited Partner Stage 2 Capital | Founder @ Align Advisory Group

5mo

The gift game is 💯 my friend. Emma Lo

From helpcode to AirTag. Coverage for the human experience.

Blessing Udechukwu

Customer Success Manager | Driving Revenue Growth & Client Retention | SaaS & B2B Expert | Specialist in Churn Reduction & NRR Growth | AI | Supply Chain | Passionate About Transforming Customer Experience✨

5mo

A pair of shoes, 😂

Tyler Lessard 🎯

CMO at TechnologyAdvice and Chief Marketing Insider | Head of Sales Feed Media | Speaker & Trainer | Author of The Visual Sale

5mo

Beautiful!!

John Montague 📈

CEO's call when the sh*t hits the fan, and they need help with Sales, Marketing, Human Capital, and Culture!

5mo

Great idea Emma!

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