Joshua Nelson DBA’s Post

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Director of Technology Experience at Power Design, Inc.

Why try to improve on the brilliant recap of the judging experience that Alex Harding put together, so I’m just reposting 😃 Good luck to all of the nominees!

View profile for Alex Harding, graphic

Head of IT Services at Runshaw College, MSc, CITP & ITIL Master (MP/SL/PM)

Well that's a wrap for shortlisting of the 2024-2025 The Service Desk Institute (SDI) #sdiawards for Service Desk of The Year - (Small - Medium). Competition this year is tough, and I thoroughly enjoyed meeting all of the candidate organisations who are rightly proud to show off their achievements. Every single one of you did an incredible job of showcasing your organisation, and I've shamelessly scribbled down handfuls of great ideas to borrow from you. It's great to see you all embracing #continualimprovement and your passion for service. My fellow judges Sarah-Jayne B. and Joshua Nelson DBA and I can't wait to see the finalists in the next round as we Virtually Visit your teams!

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