After an incredible journey spanning three years, it is with a mix of emotions that I bid farewell to all of you. My time at Sprinklr has been nothing short of transformative, filled with invaluable experiences and profound growth.
First and foremost, I want to express my deepest gratitude to Abhishek Priyam sir. His unwavering guidance, exceptional leadership, and trust in my abilities have played an indispensable role in shaping my professional trajectory.
A heartfelt shoutout is also owed to my esteemed managers - Amogh, Lokesh, Shubhi and Vivek. Your continuous support, mentorship, and provision of opportunities have been instrumental in my journey. Each of you has contributed significantly to my development and for that, I am immensely grateful.
From leading a remarkable AI team comprising over 35+ talented individuals to managing some of the world's most renowned customer logos, Sprinklr has provided me with numerous opportunities for growth and learning. Over the past 10 months, I had the privilege of spearheading the product development and enhancement of our Sprinklr Service AI+ Agent Assist module. This experience gave me invaluable insights into building and scaling generative AI-powered products. I am proud to have contributed meaningfully to the day-to-day operations of my product, from GTM and pre-sales to implementation projects and post-sales customer support. None of this would have been possible without the unwavering support of my exceptional team - Vaibhav, Puru, Rishabh, Pushkar and Deepak. Your dedication and teamwork have been truly inspiring.
As I embark on a new chapter, I carry with me three key takeaways from the Sprinklr Way that will resonate with me for a lifetime:
1. People never forget how you make them feel: Kindness and empathy should always guide our interactions.
2. Customer-obsessed: It is paramount to empathize with customer problems and go above and beyond to address them effectively.
3. Fix it, don't complain: Challenges are inevitable, but our focus should always be on finding solutions rather than dwelling on problems.
While my time at Sprinklr may be drawing to a close, I will forever remain a champion of this remarkable organization. I extend my best wishes to each and every one of you as you continue to drive forward with passion, dedication, and innovation.
Thank you Sprinklr family for an unforgettable journey. 🙏
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