CIPR Crisis Communications Network’s Post

Our second "Crisis Comms In Conversation With…" webinar, which was held recently, featured the wonderful Dr Timothy Coombs. Dr Coombs is arguably the foremost crisis comms academic and has probably done more to bridge the gap between academia and crisis comms practice than anyone else. He shared his insights with us including explaining how to use his best-known crisis response theory - the Situational Crisis Communication Theory. There were many other pearls of wisdom, such as 'sorry' not being a magic word and how the rise of moral outrage tests all our usual reputation management strategies. Here's an excerpt from the stimulating conversation. Full video and blog to follow on our website shortly. https://lnkd.in/dar8W9th #crisiscommunication #crisismanagement

Everybody loves Timothy Coombs That is well known. But look at that Starwars room. I love it!!! :)

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